Yournextcar Recensioni 

259
•
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

It’s not every day you buy a new car. I bought my new BMW iX from them and the staff at YNC made the process really easy. They explained all about the car, were relaxed and gave me a really good deal.... Leggi di più

Valutata 5 stelle su 5

I really can't fault the customer service provided by these guys. From my initial phone call to picking up my car three days later the whole experience was pleasant and I never felt pressured. I was s... Leggi di più

Valutata 5 stelle su 5

The general experience of buying a car from NYC was great. The customer service was really good, very polite and friendly team. I have car ex- change there and whole process was very smooth and quick.... Leggi di più

Valutata 5 stelle su 5

Buying my BMW was seamless and I was well looked after by the sales Team. Where this garage stands out and restored my faith the motor trade is with the after sales and warranty. After 6... Leggi di più

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Informazioni fornite da varie fonti esterne

YourNextCar.uk.com is a used car dealer in Nottingham stocking a wide range of second hand cars at great prices. Visit us today for affordable used cars in Nottinghamshire.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

259 recensioni

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Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(259)

32 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

It doesn’t get any better

As a retired sales and marketing director I should recognise good customer service when I see it. The customer service experience I have just had with My Next Car wasn’t good, it was exemplary.
Jamie was my principle contact, aided and supported by Mr Hussain the owner, Ash the initial Sales Executive I dealt with and Madasa who delivered the Porsche Panamera to us some 180 miles away from their premises. Without exception they were professional and courteous every inch of the way.
Jamie and I agreed a list of items to be actioned in relation to the car ranging from a new windscreen to confirmation of works undertaken by Porsche Cambridge during the major service they had just completed on the car and rectification of some minor paintwork damage to the drivers door. Incredibly Jamie then offered to have the car detailed both inside and out - he even offered to include the engine bay in this work.
I could justify using the word exemplary at this point but they hadn’t finished yet. The arrangement of funds took some 5 days, during this time Jamie supplied the relevant information and delivered progress reports including pictures and video footage at each stage of the works some of which were performed over a bank holiday weekend.
I contacted Jamie to let him know that the funds were in place at 2.00 in the afternoon. Unexpectedly he and Madasa offered to deliver the car the very same day.

I’ll finish by sharing the notion that there is a difference between good service and what I’ve just experienced. These people are driven to put smiles on faces.

Thank you Gentlemen.

31 agosto 2022
Non scritta su invito
Valutata 5 stelle su 5

Great place for your next car !

Bought a car off YNC the other day and so satisfied with the experience. Car is just as the images showed and was really happy that there was a video of it too. Everyone was so friendly and helpful. Quick and easy service. Would defo recommend Waseem and YNC!

20 agosto 2022
Non scritta su invito
Valutata 5 stelle su 5

I just want to say a big thank you to…

I just want to say a big thank you to Waseem, I purchased my new BMW Gran Coupe yesterday and the service he provided was absolutely fantastic. I drove up to Nottingham from London and was not disappointed. The car was just as the description and the whole service was perfect. I would highly recommend Wassem of YNC... I will be a returning customer.

6 agosto 2022
Non scritta su invito
Valutata 5 stelle su 5

Purchased a car from YNC last week

Purchased a car from YNC last week, excellent service from staff and all the cars look amazing.I want to thank Naqeeb and his fantastic team. I've been to so many showrooms however this has to be one of the best in the country.

2 agosto 2022
Non scritta su invito
Valutata 5 stelle su 5

Highly recommend

I don’t normally leave reviews
But in this occasion I felt I needed to
Brought a BMW off these guys last November it was a straight forward sale no problems at all
7 months later later I had a issue with the warranty I contacted Naz at your next car to see if he could help
The after sales care from Naz was excellent and I can’t thank him enough
Would highly recommend
Paul
Kent

1 agosto 2022
Non scritta su invito
Valutata 5 stelle su 5

Quick and easy…

I bought a 420d from these guy’s over a year ago but due to a recent change in circumstance, I’ve sold the car back. The process whilst buying the car was quick and easy and so was selling the car back. Not only did they offer a very good price but Waseem also kindly paid for an Uber out of his own pocket to drop me off at the train station. The customer service is second to none and the stock of cars is of the highest quality I’ve ever come across. I cannot recommend these guy’s highly enough but go and check it out for yourselves and you won’t be disappointed. Thank you to Waseem, Naqeeb, Naseeb and everyone at Your Next Car. I’ll see you guy’s soon…

24 luglio 2022
Non scritta su invito
Valutata 5 stelle su 5

The complete experience with YNC…

The complete experience with YNC was 1st Class. From our initial enquiry, to collection of our car, to the aftersales experience, were all faultless. We travelled from Kent to Nottingham to collect our new BMW and are over the moo with it. We HIGHLY recommend this dealership and would buy from YNC again in the future. 1st Class team, thank you all.

23 luglio 2022
Non scritta su invito
Valutata 5 stelle su 5

BMW 535D Touring

Very pleased with the service provided by Naqeeb. He offered a good price for my BMW and the collection of the car was straight forward and hassle free. Would happily use this service again.

8 luglio 2022
Non scritta su invito
Valutata 5 stelle su 5

BMW 420i M Sport Auto Convertible

BMW 420i M Sport Auto Convertible. After having looked at quite a few of these in the search for my dream car I finally came across this one at YNC which was described as stunning and - after a horendous drive up from south of London - finally arrived to see that it truly was!! I have had brand new cars before and this car was as well presented as a new car would look. I am thrilled to bits with it and already have had many compliments from neighbours and even total strangers, it's a real head turner! Many thanks to Naseem and I would thoroughly recommend a visit to YNC for your next BMW.

6 luglio 2022
Non scritta su invito
Valutata 5 stelle su 5

Hidden Gem! Would highly recommend

Bought the car last year and the process was simple, straightforward and friendly :-) really happy to help, do a deal and bought the car and picked up a few days later! Had a slight issue but the team were so helpful and sorted it out immediately no question.

My circumstances changed and I actually decided to change my car and they were only to happy to buy back - they offered a really fair price and the whole process was effortless - thanks Nackeeb!

1 luglio 2022
Non scritta su invito
Valutata 5 stelle su 5

Highly recommended! Quality vehicles and service

High quality vehicles and an equally high quality service. I highly recommend Your Next Car Ltd for anyone in the market for a new vehicle. These guys have extensive product knowledge, they're honest, friendly and more than accomodating. They went above and beyond to ensure that everything went smoothly. Thank you to both Waseem and Nas for everything; from my initial enquiry, right through to collection!

18 giugno 2022
Non scritta su invito
Valutata 5 stelle su 5

Highly recommended!!

Highly recommended!!! Saw car online we liked arranged a viewing and all the guys there were so helpful and happy. Stuck to there word with the part ex quote and sorted all the paperwork out for us, even gave the car an extra clean before we drove away. All the guys there were super helpful and friendly. Would definitely go back.

18 giugno 2022
Non scritta su invito
Valutata 1 stelle su 5

Brought a Range Rover sport 36k ,engine…

Brought a Range Rover sport 36k ,engine completely failed after 7 1/2 months , they gave us a year’s platinum warranty then we paid £1400 extra for another 2 years warranty to extend it to 3 years , your next car and also the warranty wouldn’t cover the engine and couldn’t give a damn about trying to help us sort it out , we were told warranty would cover everything but wear and tear and completely covered big things like engine and suspension, what a bloody con , avoid this place like the plague we ve ended up in debt because of the lies we got fed , more fool us some might say but the blokes in the garage were so convincing , we traded in a immaculate Range Rover evoque , feel a bloody prat to be honest getting sucked in by there lies

18 giugno 2022
Non scritta su invito
Logo di Yournextcar

Risposta di Yournextcar

Hi Claire I’m sorry your having issues with your car. Having looking into this you purchased a Range Rover sport almost 9 months ago. You purchased the additional
Warranty with Warranty Wise who have agreed to pay £5000 towards engine failure. The warrnaty was a separate transaction with its own terms and conditions which you had access to. We do not push additional warranties as our buyers will tell you. We have only sold 10 warranties this whole year at the request of customers.
We are not “cons” how can we foresee a sporiadic engine failure 9 months from purchase and after almost 10k miles? It’s easy to blame us but as a second hand car dealer what else can we do? Our legal responsibility diminishes after 6 months of purchase
You had no fault from the day of purchase to the day of engine failure. This wasn’t something that would be predicted
As a business we have spoken to
You numerous times and advised taking the car from the Land Rover main dealer who is certainly more to blame than us
To a local specialist we can rebuild the engine for not much more that the warranty company have agree to pay
Furthermore when buying a used Land Rover there are always rocks associated with issues as they are prone to problems .
To clarify about us being convincing Our sales process is not pushy
As our verified reviews demonstrate we have a very relaxed buying process.

I understand your frustrated and we are the easy target but maybe you should direct this at Land Rover. They often help with goodwill as engine failure is well reported amongst the Range Rover sport range.
I sincerely hope you do rectify this
As we take pride in what we do, the last thing we want is unhappy buyers but at the same time as a business we have to draw the line.
Thank you kind regards
Waseem MD

Valutata 5 stelle su 5

Excellent service!

Very professional staff and quick process. Took less than an hour to leave with a car which I’m in love with. Would use again.

8 giugno 2022
Non scritta su invito
Valutata 5 stelle su 5

BMW 320D

Bought an amazing BMW 320D from these guys and they were very professional and sorted all my requests without any issues. Thank you to the whole team and I will be back again in the future!

4 giugno 2022
Non scritta su invito
Valutata 5 stelle su 5

Awesome BMW 435d Convertible!

Very happy with my 435d Convertible, professional team and setup, from walk round, test drive to driving away, these guys know what they’re doing and a special shout out to Kasper from the workshop, give the man a raise!

Thank you… I’ll be back 😎

29 maggio 2022
Non scritta su invito
Valutata 5 stelle su 5

Selking my car.

Naqeeb called to offer a price on my car, it was £2k more than trade in and £3k more than other well known buyers. I asked to have it done next day, he left a deposit immediately and arranged for Craig to collect the car. Craig arrived bang on time,friendly courteous and very professional. He went over the car in detail, called Naqeeb and the money was in my account. No quibbles or re negotiation, all done just as they said. I wouldn't hesitate to use them again, good old fashioned good service. 👍

28 maggio 2022
Non scritta su invito

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