Vicky got us into our new home in less than seven weeks from viewing to keys in hand. We are first time buyers and she explained everything to us so well, we never once had to chase her, she was frien... Leggi di più
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Laura did an excellent job with the purchase of our first home. The process was all relatively quickly - all done in under 3 months including the Christmas holidays. We had a different surveyor previo... Leggi di più
Went above and beyond every time I needed them. When errors were made or delays were caused by the mortgage company my case manager pushed through to completion in double quick time and extra fun... Leggi di più
Fast efficient professional service. Queries answered quickly. Felt like I was in good hands. Paige was a great case manager helping us with our remortgage / redemption. Thank you!
Dettagli dell'azienda
Scritti dall'azienda
Your Conveyancer - Scotland’s only provider of conveyancing services dedicated solely to the financial services and property sectors. We combine the best of traditional values with cutting edge technology to provide a high quality, customer focused service which has been specifically designed to make the experience of buying, selling and remortgaging as easy and stress free as possible. We really do listen to what our customers tell us and we continually strive to improve what we do in order to give our customers the type of service that they want. Features such as online case tracking, e-mail and text updates as well as our proactive and friendly approach ensure that our customers get regular and accurate communication from us and always know exactly what is happening. When our customers are happy we know that we are doing the right thing. We are solicitors and are regulated by The Law Society of Scotland.
Informazioni di contatto
12 East Port , East Port House, KY12 7JB, Dunfermline, Regno Unito
- 0344 576 7777
- enquiries@yourconveyancer.co.uk
- www.yourconveyancer.co.uk
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Amazing Company for your Conveyancing…
Amazing Company for your Conveyancing ,never had it so easy dealing with a re mortgage.
Second to none .
Great service
Great service. Portal was helpful. Email updates on case helped me stay on track. Sofia was my case manager and always got back to me. Everything went smoothly.
Easy system to follow
Easy system to follow, received emsil updates regularly. Would recommend.
Fantastic, quick and professional
Fantastic, prompt and professional service all the way through from Claire Ryder. Responded to any emails same day, informed us when she would be on annual leave. Kept us up to date on progress.
Andrew Robson was excellent
I would like to personally recognise Andrew Robson. He stepped in on the days that my conveyancer was not in the business. Andrew’s communication was excellent and he was always on hand to help. Even after completion he asked me if I had any unanswered questions. I would definitely recommend this company based on Andrew’s service.
First Class Communication
Yourconveyancer.co.uk provided a first class service and communication through my case files was excellent and we were kept up to date throughout the application process. Case Manager and other staff also very helpful and application was approved within timescale requested. Thanks for your assistance.
Overall a great and efficient…
Overall a great and efficient experience. The team were great. Katrina was a star.
Claudia was 5 stars :)
From start to finish Claudia was great.
Moving house is so stressful and Claudia helped the process run a little more smoothly.
Thank you for everything.
After purchasing our first home
After purchasing our first home, we are extremely impressed with the service received from your conveyancer. We cannot fault Claudia, who handled our case. She made the process so seamless and responded quickly and efficiently to any queries we had. We will definitely be using YC in the future and would highly recommend their services.
We had a wonderful experience
We had a wonderful experience. The service was great, would highly recommend it to others. Our solicitor Jennifer was very efficient at answering any queries we had.
Very clear, helpful and professional!
Very professional and supportive service with clear communication.
Highly recommend!
Special thank you to Nicola Sand who provided us with very detailed and helpful information!
Awful experience.
From the start of the process communication was non existent. There was no 'hello' email, just automated emails asking for a questionnaire to be filled in, these emails actually looked like spam.
This was my first remortgage so I tried to call my point of contact numerous times, I left numerous voicemails and emailed to ask her to call, she never had the decency to return a single call.
There seemed to be very little urgency from them to make any progress, I asked numerous times over email if we would still make the planned completion date, which they insisted we would, up to two days before the completions date when they then said we would not make the completion date.
We ended up completing 20 days late, this resulted in me incurring almost £300 in extra interest. When I questioned why this delay had occurred. They tried to blame it on Royal Mail, which it quite clearly was not. I asked for the interest payments to be covered by the company as it was a result of their incompetence. They initially refused as they again blamed it on Royal Mail.
My only positive experience was once the complain was referred to the customer service manager. She called me and apologised for the issues experienced. She promised she would look into it and if the delay was due to them she would cover the interest payments. Within a couple of days she had emailed me to say it was their fault and the money would be refunded, which it was later that day.
We had Izaura dealing with our sale and…
We had Izaura dealing with our sale and purchase and we could not have asked for a better person to help us.
She was fast and efficient and all queries we had were answered same day.
Would highly recommend
I cannot put into words how efficient…
I cannot put into words how efficient Joe Allen was in dealing with my case. Any questions I had were dealt with immediately and messages the same. I found using the portal and when I had a problem Joe helped me sort it out. Thank you Joe for making the whole experience a breeze and completing the transaction ahead of time! Joe is an absolute asset to your company.
Seamless Experience
Magdalena was assigned to our case and has been amazing from start to finish. Everything has been done really quickly and she’s responds almost instantly to all calls and emails. We would definitely use her and this company again, it was like a breath of fresh air compared to previous experiences with other local solicitors.
Sofia Koukoula
Had the most lovelist remortgage experience with Sofia Koukoula. I get nervous and overthink these kind of situations and Sofia was there whenever I had any questions, explained everything thoroughly and reassured me throughout. The whole case has been an absolute pleasure and I am very grateful for her. The admin side was always quick and the online system displays complete transparency which helps so much with communication.
Very easy to deal with
Very easy to deal with. Karen was fantastic throughout the process.
Fantastic experience
We had a fantastic experience with Alan Milne while both buying and selling our property. From start to finish, he was incredibly responsive and always got back to us quickly, which made a huge difference in keeping everything moving smoothly.
Buying and selling at the same time can be quite stressful, but Alan made the entire process feel straightforward and manageable. He kept us well informed at every stage, explained everything clearly, and was always on hand to answer any questions we had.
We really appreciated his professionalism, efficiency, and calm approach — it genuinely made what could have been a stressful experience feel much easier. We wouldn’t hesitate to recommend Alan Milne to anyone and would definitely use him again in the future.
Alison Watt was outstanding
Alison Watt was outstanding, I would use her and this company again. Highly recommend
I would like to thank all the team at…your conveyancer
I would like to thank all the team at your conveyancer for the help during my mortgage application, the update on progress were excellent at all times and the response from the various phone calls were always helpful. Many thanks
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