www.yourcarparts.co.uk  Recensioni 

769
•
TrustScore 3.5 su 5

3,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 3 stelle su 5

Good quality car mats but major issues with the courier used. Didnt turn up on day they should have done, came day after with no updated notification. Thrown over wall knocking things over in the proc... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Ordered car mats for Clubman Cooper S, by entering car reg in their system, which identified the car correctly, their site stated in stock, took them 5 days to process order,their site stated delivery... Leggi di più

Valutata 5 stelle su 5

The order was placed with personalisation, the mats fit perfectly in our Vauxhall Combo vans 23 plate, initially they only send one set when two where ordered. I wouldn't normally mention an error but... Leggi di più

Valutata 5 stelle su 5

After a recent purchase of a smart 2018 Vauxhall Astra I couldn't believe it didn't come with any car mats fitted. I decided to go for some premium quality fitted car mats and after a lot of research... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di autoricambi
  2. anche in
  3. Elaborazione di auto
  4. Negozio di accessori e attrezzature per auto

Scritti dall'azienda

Your Car Parts are suppliers of quality automotive accessories, tailored fit car mats and boot liners.


Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

769 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,7

Tutte le recensioni

(769)

1 recensione negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Lovely car mats!

Very pleased with the quality of the car mats. They look expensive and they are a good fit in my car. Fast delivery as well. I would recommend.

7 settembre 2025
Non scritta su invito
Logo di www.yourcarparts.co.uk

Risposta di www.yourcarparts.co.uk

We appreciate you taking the time to share your thoughts.

Valutata 1 stelle su 5

Stay well away from this company

Stay well away from this company. I ordered car mats for my Vauxhall Mokka and gave them my registration number and they did not fit. After several emails and telling me i have fitted them wrong and sending photos proving they do not fit they sent me some more mats. These arrived last week and yet again do not fit they are telling me again i have fitted them wrong, it is not hard to fit car mats but this lot think there is a technique to fitting them, the buttons do not match the holes in the floor and they are too short. And are not refunding me my money i have asked several times and they are making excuses not to refund.

8 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Absolutely apalling customer service

Absolutely apalling customer service. Customer service is based in India not the UK. Have been waiting 6 weeks for my order to be delivered. No-one answers the telephone and been told they have no carpet in stock to even make the Ultimate mats and no eta for delivery despite the website indicating no production issues!!!!!! I can only recommend going elsewhere for your Car Mats,

29 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Great price good quality arrived on…

Great price good quality arrived on time 100% recommend and looks good in our jeep avenger
And fit's fantastic 👏 👌 👍 😀

20 maggio 2025
Non scritta su invito
Logo di www.yourcarparts.co.uk

Risposta di www.yourcarparts.co.uk

we truly appreciate you taking the time to share your prospective with us.

Valutata 1 stelle su 5

Awful service (Updated review)

I placed an order with them in January, the lead time for the item (a flashlight) was about 2-3 weeks. No problem.

It’s now May, and I have had nothing. No email, nothing in the post, no text or call despite them having all my contact details. I logged in on the website to find that the order had been cancelled months ago, with no heads up from the company. I hadn’t even been refunded or made aware of this despite the cancellation supposedly happening not long after I ordered the item.

I contacted them on my own and then a few days later received an email saying they will refund me with ACCOUNT CREDIT within a few days. Still no explanation as to what happened. And why would I want account credit to use with a company like this that can’t even post a flashlight or send a simple update email?

EDIT: The company has now gotten in touch and amended the refund so it has been paid back into my account. So at least there is a resolution to that. Still no explanation for what happened, but it appears they do respond when you reach out first or leave a review.

7 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Ideal fit for a new car on the market

Bought a full set of personalised car mats for the MG ZS Hybrid+, which only came on the market 2024/2025, so to get the correct mats is brilliant, the ordering process was easy enough and despite waiting 14 working days for them to be sent (normally 5 - 7 days), I have no hesitation to give 5 stars, I’ve had mats from here in 2 of my previous cars, and they fit perfectly

18 aprile 2025
Non scritta su invito
Logo di www.yourcarparts.co.uk

Risposta di www.yourcarparts.co.uk

your feedback is helping us improve.

Valutata 3 stelle su 5

Excellent Quality Car Mats

I recently purchased car mats for my wife's Mini Countryman and although I had to contact the retailer a number of times before receiving the order, so that is why I have only provided 3 stars. However, I have to say that the quality of the car mats when they arrived were excellent. Better than Mini's own mats.

17 marzo 2025
Non scritta su invito
Logo di www.yourcarparts.co.uk

Risposta di www.yourcarparts.co.uk

we apologize for the inconvenience. We will try to better our service.

Valutata 1 stelle su 5

Still shit

Don't understand what more information is needed by your carparts and If I don't provide any my review may be taken down by trust pilot.Well nothing has change to my original review the company is shit end of.

24 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Do not use this company !!

Do not use this company !!! They tell you they have a shortage of carpet to make the mats even though they promise to deliver within 3-4 working days … have cancelled my order and they say I will get my money within 2-3 days but I’m not holding my breath ! Shocking company !!

20 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Stay well away from this company got to…

Stay well away from this company got to be the worst company in this country waiting a Month for a order which was to be delivered in five days impossible to phone this disgusting company when you email the reply is nothing but lies about you order.
say well away you will be ripped off They will take advantage of you.

20 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

The worst communication ever

The worst communication ever. I have ordered car mats from them and the lead time was 10 days to make. When asked the question where the item i ordered is I only received excuses that the cutting machine is broken, the currier is delaying, the item is been sent and so on. Eventually they stopped replying to the emails. After raising the issue with PayPal one of a sudden I got the mats. How weird this is?

10 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Made to measure.

They made up a car carpet for my t4 Caravelle from a very complicated pattern to perfection.

21 febbraio 2025
Non scritta su invito
Logo di www.yourcarparts.co.uk

Risposta di www.yourcarparts.co.uk

Your positive feedback is a huge encouragement to our team.

Thank you.

Valutata 1 stelle su 5

Warning Stay away from this company

Warning Stay away from this company! They go by a variety of different names!

We ordered expensive snow chains and were advised they would arrive within 5 working days. We started chasing after 1 week due to our impending drive to France, for which re needed the chains.
We got no answers, the phones are not picked up, no one replied to our emails.
It was really stressful just not knowing if they were going to arrive in time. After 2 weeks we were forced to set off to France and do a detour via Tonbridge where there is a specialist snow chains centre. Who were brilliant.

The chains eventually arrived, 3 weeks after ordering, while we were away. They are now sending us an email asking why we don't want to keep them! The refuse to speak to us or accept a return/offer refund.

Stay away stick to the professionals!

17 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Thieves and liars.

Thieves and liars.
On their website they claim to accept returns regardless of the reason.
Wouldn't take back standard mats I bought and didn't fit as well as I wanted.
I could understand if they were customised, but they were only standard black mats.
Stay well away from this "business".

30 dicembre 2024
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più