Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

2 years ago I was a customer of a electricity company who had offered 42 percent discount on usage. Unfortunately at the end of 12 months the discount reduced to 30 percent and the charges increased.... Leggi di più

Valutata 5 stelle su 5

SPOKEN WITH JEANE. POLITE AND VERY PROFESSIONAL LADY.UNDERSTANDABLE WITH MY PROBS WITH ENERGY AUSTRALIA IN THE PAST. HER EXPLANATION WAS FULL AND "EXHAUSTED". YOU COULD BEE LUCKY TO HAVE EMPLOYEES... Leggi di più

Valutata 5 stelle su 5

I have seen the ads for Compare the Market on TV but wasn't sure of what it meant until my electricity bill kept going up n up with every new gadget we had to get for which we had no choice so I went... Leggi di più

Valutata 5 stelle su 5

Harold was amazing, polite, professional and very helpful. Thanks to him and youcompare and his research we have switched and will now be saving up to 40% on our usage rates. Harold was very patient... Leggi di più

Dettagli dell'azienda

  1. Provider di servizi Internet
  2. Azienda di utenze domestiche

Informazioni fornite da varie fonti esterne

At youcompare, we compare rates and plans on electricity & gas, broadband, mobile phones and pay TV. Since 2005, we have been crafting & refining our comparison tools to ensure that we can find the best deal possible for you. Plus, our services come at no cost to you.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

482 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(482)

0 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Extremely dissatisfied

Extremely dissatisfied. I was advised by you compare that the gas would be connected today the 12 February however i have since been advised by Origin that the connection date is 15 February. Note that the gas has been disconnected as the property has been vacant since November. Therefore no hot water.

12 febbraio 2019
Non scritta su invito
Logo di youcompare

Risposta di youcompare

Hi Belinda,

Thank you for taking the time to leave a review.

We are extremely sorry for the negative experience you had while using our services.

Please email us at feedback@youcompare.com.au if you wish to provide further feedback and we will review this matter ASAP.

Kind Regards,

Josh

Valutata 1 stelle su 5

I was promised that electricity would…

I was promised that electricity would be connected to my place on a Friday and it's Monday today but still no electricity as the my place. No curtsey call or compensation given

10 febbraio 2019
Non scritta su invito
Logo di youcompare

Risposta di youcompare

Hi Aakansha,

Thank you for taking the time to leave a review.

We apologise for the negative experience you had while using our services.

Please email us at feedback@youcompare.com.au if you wish to provide further feedback and we will investigate this matter urgently.

Kind Regards,

Josh

Valutata 1 stelle su 5

Careful in entering your personal…

Careful in entering your personal information because 2 seconds later you get a call from an annoying salesperson throwing "what you need" down your throat instead of allowing you to browse options on your own and making contact with them when you are ready. Plus they walk you through what's on your computer screen in front of you as though you are illiterate

10 febbraio 2019
Non scritta su invito
Logo di youcompare

Risposta di youcompare

Hi Scott,

Thank you for taking the time to leave a review.

We apologise for the negative experience you had while using our services.

Please email us at feedback@youcompare.com.au if you wish to provide further feedback.

Kind Regards,

Josh

Valutata 3 stelle su 5

The service provider was friendly &…

The service provider was friendly & helpful but the accent of said person was very difficult to understand & I had to frequently ask for a repeat explanation which is annoying & embarrassing. Given that this is such an important decision to be made clarity of explanation is crucial to outcome. The whole process was rushed & not fully or clearly articulated as to change over process. This required a follow-up phone call from me which was carefully explained. I am yet to know if the process lives up to its reported
Success! Thank you!

9 febbraio 2019
Non scritta su invito
Logo di youcompare

Risposta di youcompare

Hi Yvonne,

Thank you for taking the time to leave a review.

We apologise for the negative experience you had using our services, and we will pass on this feedback to our team.

If there is anything further that you wish for us to look into for you, then please email us at feedback@youcompare.com.au and we'd be happy to help.

Kind Regards,

Josh

Valutata 2 stelle su 5

Painfully long drawn out process for…

Painfully long drawn out process for very little benefit. Will switch to another provider that doesn't do that to its customer, at the very first opportunity I get.

9 febbraio 2019
Non scritta su invito
Logo di youcompare

Risposta di youcompare

Hi Desmond,

Thank you for taking the time to leave a review.

We apologise for the negative experience you had using our services.

Please email us at feedback@youcompare.com.au if you wish to provide further feedback.

Kind Regards,

Josh

Valutata 1 stelle su 5

I will be saving at least $250

I will be saving at least $250. a year off my electricity bill. Youcompare showed me the difference changing providers can make. It is worth making the call. Thanks guys.

8 febbraio 2019
Non scritta su invito
Logo di youcompare

Risposta di youcompare

Hi Leasa,

Thank you for taking the time to leave a review.

We are extremely happy to have been able to help you out with finding a better electricity plan.

We've noted your 1-star review for us, so if there is anything further that you were not entirely happy with or you wish to leave more feedback, then please email us at feedback@youcompare.com.au.

Kind Regards,

Josh

Valutata 1 stelle su 5

NO COMPASSION/DEFAULT CREDIT REPORTING

This company has NO COMPASSION at all when families are struggling & still paying what they can ($50+ a week).
Please avoid this overpriced heartless company, if you want to keep a good credit rating.....
They default you before your next bill is even due!!!!!!

Why can I not add a photo on here? Wanted to post the appalling letter I received.

7 febbraio 2019
Non scritta su invito
Logo di youcompare

Risposta di youcompare

Hi Jenna,

I am extremely sorry for your negative experience using our service.

Can you please email us at feedback@youcompare.com.au with the issue that you had and we can look into this immediately.

Kind Regards,

Josh

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più