Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Booked van hire with them. Price advertised on website not the price you get when you phone to confirm the booking. Turned up at rental site only to be told van had a flat battery and could... Leggi di più

Valutata 1 stelle su 5

Yellohire owe me a refund, but are uncontactable. I booked a van online, which involved paying £42 up-front. Upon completing this process, the screen said they would confirm within a working day. No d... Leggi di più

Valutata 1 stelle su 5

Made booking through an agency without realising. Experience was nice at first but then things changed. Additional fees kept coming 1. additional driver is twice the cost than direct from hire com... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Booked a Luton Van on website from Directvan hire and got yellohire. We paid a deposit and then had no confirmation that the van was still available so I emailed them - no reply! Checked via phone t... Leggi di più

Dettagli dell'azienda

  1. Agenzia di noleggio auto

Informazioni fornite da varie fonti esterne

Low cost Van Hire and rental from Yellohire, the UK's largest most reliable and flexible van hire company. Yellohire have one of the largest Rental fleets, offering a network of over 450 van locations throughout the UK


Informazioni di contatto

1,2

Pessimo

TrustScore 1 su 5

155 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,2

Tutte le recensioni

(155)

1 recensione negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The people at Yellohire were so helpful…

The people at Yellohire were so helpful in helping me find an alternative vehicle when the first option was simply not an option. They really pulled out all the stops for me and were incredibly helpful and informative.

10 maggio 2019
Non scritta su invito
Valutata 1 stelle su 5

Don’t do it!

Made changes at the last minute and had to go much further to pick up the van. Really didn’t seem to care about the issue that they caused. Avoid at all costs!

10 maggio 2019
Non scritta su invito
Valutata 1 stelle su 5

These guys scammed me

These guys scammed me! I paid them for van hire and was then charged again by Avis. They only send you to another company they don’t do it themselves! Will never use again!!!!!

10 maggio 2019
Non scritta su invito
Valutata 2 stelle su 5

The fee charged by Yellohire for the…

The fee charged by Yellohire for the referala to Budget / Avis exceeded the vehicle charge hire and the vehicle I had booked was not availabile. Whilst in the office when returning the vehicle the next customer after we was also suffing the same inconvenience of the vehicle he had booked not being available.
AVOID.

10 maggio 2019
Non scritta su invito
Valutata 1 stelle su 5

Refund not given (Avoid this company at all cost)

Booked online, paid deposit twice, first time they called up and told that doesn’t have a van for the day I booked, second time they told that a van is no longer available as broke down and can’t hire it for me. Offered full refund for both bookings. After countless emails and calls not even the courtesy of a response. If you call them, they have best response to it “We’ll call you back” nope never got a call back. Yellohire will not refund money (despite policy saying refunds will be given). Nine months of being patronised with excuses to now be completely ignored by Creighton. Do NOT use.

8 maggio 2019
Non scritta su invito
Valutata 1 stelle su 5

Absolute joke

Absolute joke. Booked online, paid deposit, told 2 days before hire that they had no vans. Absolute joke company. They also confirmed they are a 3rd party - they have no vehicles of their own.

Avoid like the plague

18 dicembre 2018
Non scritta su invito
Valutata 1 stelle su 5

Shocking

Further to my previous review (below) that Yellohire responded to I would like to state that no contact has been made to explain this by either them or the local company. Further incompetence and poor communication.

Booked and paid for a van with this firm. Arrived at the depot to collect and was told there was no trace of the booking. After a phone call Yellohire sorted out a van. The rear doors were accident damaged, wouldn't lock and leaked water over all our possessions. Countless emails and not even the courtesy of a response. Shocking. Will not use it recommend.

Would not let me copy a photo of the van s

6 novembre 2018
Non scritta su invito
Valutata 4 stelle su 5

Friendly phone service

I have just had a quote from Yellohire, I did choose another company due to the offer of secure parking while using the hire van. However, they did come up with the lowest quote. I particularly was very impressed with the human phone service from Mr Parry, he was very clear, relatable, conversational, freindly and not in a hurry. Quite refreshing these days!

26 ottobre 2018
Non scritta su invito
Valutata 1 stelle su 5

Yellohire van hire brokers

Yellohire are just a broker who charge a fee and don't have their own vehicles and even though polite on the phone they never booked my van and I got a cheaper deal using ACE hire Croydon who they contacted so advise dealing direct with a company what you can physically visit

1 ottobre 2018
Non scritta su invito
Valutata 5 stelle su 5

Just use YelloHire and save yourself time and money

Used YelloHire for the best part of ten years. They have always provided the best prices and service and most importantly have always found me the vehicle I need when I need it.

You get the benefits of quality vehicles without having to trawl loads of websites repeating the same quote time and again.

Can’t fault them and would recommend them to everyone.

2 agosto 2018
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più