I bought a Yark bed at the peak of the pandemic in 2021. After lots of research I decided to go with Yark. This is completely an independent review from a happy satisfied customer. Delivery w... Leggi di più
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Despite emailing them and filling in their contact form on their website multiple times over the last two years including the last couple of months (since new owners took over), noone responds. Awful... Leggi di più
L'azienda ha risposto
Love the bed! Quality is amazing and exactly what we wanted. Great that you can design your own. Delivery and communication was brilliant also. Shipped in numerous boxes so easier to manoeuvre up stai... Leggi di più
L'azienda ha risposto
We absolutely love our bed! Delivery was spot on and communication clear. The bed itself was relatively easy to put together but was definitely a two person job and the instructions around the middle... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Design your fabric bed from £397 and choose when you want it delivered. Huge selection of fabrics, size and storage bed options to suit your requirements.
Informazioni di contatto
Windsor House, 262 Windsor Street, B7 4DX, Birmingham, Regno Unito
- 0333 880 3886
- help@yarkbeds.com
- www.yarkbeds.com
3,3
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250 recensioni
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Thrilled
So simply! Really quick delivery, exactly what we wanted. Very well priced. Easy to build with two. So thrilled
2 marzo 2022
Non scritta su invito
Risposta di Yark Beds
Hey Sarah,
We always do our best to give the highest quality possible at it's price point and glad this has translated well it seems 😱.
Bed buying should be as easy as it is to sleep in it and these are words we live by.
Thank you for taking the time to leave us such a great review, we really appreciate it!
Thank You,
Yark Customer Service Team
Great quality bed for reasonable price.
22 febbraio 2022
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Risposta di Yark Beds
Hey Karl,
Short, sweet, and to the point but definitely high praise which we deeply appreciate.
Those are the two points we do our best to really focus on when it comes to Yark Beds.
We appreciate your time Karl, let us know if you ever need any assistance and we'll do what we can to sort it out.
Thank You,
Yark Customer Service Team
This is my third yark bed purchase
This is my third yark bed purchase. It’s brilliant to see lots of different colours added since I bought my first. Can’t recommend enough, quality is really good and depending on what you are looking for, the prices are very good for the quality you get. Husband did find the first bed a challenge to construct but I’m aware they have since created a video to support.
22 febbraio 2022
Non scritta su invito
Risposta di Yark Beds
Hey Elaine,
We're going to need to put your name on a plaque in the office, truly honored that you've chosen Yark as your bed buying destination now for the third time 😱.
We really appreciate the high praise on the quality cause as you know, that's any area we don't cut corners on.
We hope we continue to meet your expectations on delivery great quality beds and a go to for any bed purchase.
Thanks again Elaine,
Yark Beds Customer Service Team
Excellent from start to finish
Excellent from start to finish. Great buying experience and delivery was great. You will need an electric drill.
16 febbraio 2022
Non scritta su invito
Risposta di Yark Beds
Hey Bev,
We appreciate your feedback on your experience!
We're so glad you had an excellent experience all around.
We try to make bed buying as easy as possible that you can almost do it in your sleep.
Thanks for sharing your experience with us and feel free to let your friends know about your Yark experience 😂.
Hope you enjoy your sleep!
Thank You
Yark Customer Service Team
Just finished constructing the bed
delivery was fine although it didn't get delivered to a room of our choice. Make sure that you check the measurements of where the bed is going, we had to unpack everything and were within millimetres of the massive headboard not going where it needed to. The parts are quite heavy. Having finished constructing the bed, be under no illusions, it definitely took two people a couple of hours. The instructions weren't great. They didn't seem to correspond with the 6 minute video that was emailed, things were a little bit vague and the images used on the paper instructions were really poor quality so that didn't help. Yark, this is a really easy fix and would clearly help with avoiding some of the reviews I've seen. On the plus side, it's all together and it seems really solid. The midnight blue is lovely. The mattress is on, the ottoman's working well. Hopefully it'll be good for many years to come.
15 febbraio 2022
Non scritta su invito
Risposta di Yark Beds
Hey Nicholas,
So glad you were able to fit the parts into your room, seems like a close call 😱.
Since we see only high graded material for the bases and headboards of our beds, the parts do have a great healthy weight to them so you know you're getting great quality parts.
A small price to pay for a lost lasting quality bed am-I-right?
The paper instructions are soon getting a revamp but coupled with the video it helps our visual learners have an easier time getting the assembly done.
We also couldn't agree with you more on the Midnight Blue Velvet, really is a perfect colour for any room!
We hope you enjoy catching a few extra Zzzs each night and reach out anytime you want to say hello 👋.
Thank You
Yark Customer Support
Great service
Great service! Highly recommended and amazing quality stuff, cannot recommend enough. Thanks Yark Beds
11 febbraio 2022
Non scritta su invito
Risposta di Yark Beds
Hey Hassan,
The quality is fantastic isn't it 😍?
That's an area we never cut corners in at it really does show once you have the bed fully set up.
We really appreciate your feedback and if you ever have friends in the market for great quality beds be sure to send them our way 😁!
Thank You,
Yark Customer Support Team
Risposta di Yark Beds
Hey Jackie,
Really appreciate the feedback.
Glad everything came in quickly and it seems you have a very seamless experience, that's a great cause that's what we always aim for!
Thanks once again for shopping with us and if you ever need anything feel free to drop us an email, we'll be happy to hear from you again.
Thank You
Yark Support Team
The bed itself is great but...
The bed itself is great but the delivery and build instructions were shocking.
When I ordered it said delivered to a room of your choice, great as my husband has a back problem awaiting surgery and can't lift things, however 2 days before I was told that "because of covid" they would drop it at the door, I contacted Yark who said they would speak to the courier, they arrived and were not happy with this, eventually they did carry it in for me but only after repeatedly complaining about how heavy it was. there is no way I could have got it up the stairs as it came, it should have come in more boxes, making it easier to manoeuvre.
Then the instructions, the video had no close ups or voiceover so you were having to read subtitles and look at the parts, the printed copy was a photocopy of a photocopy and none of the images were visible and quite a few of the stages didn't make much sense. If they had been clearer I think we could have done the job in half the time.
27 gennaio 2022
Non scritta su invito
Risposta di Yark Beds
Hey Vicki,
We appreciate your feedback.
We're glad that the drivers were able to get this delivered to your room of choice.
As mentioned in our previous email we have to abide by the restrictions that our carrier currently imposes on drivers but we always ask them directly to ensure every order is delivered to the room of their choosing.
Luckily with the combination of both video and paper instructions, it does help many customers have an easier time assembling their bed but we understand there could be areas that can be improved upon.
We are excited you love the bed as the photos just don't do it justice 😍.
If you ever have any questions please let us know, we are happy to help!
Thank You,
Yark Customer Service Team
We love our new super king
We love our new super king winged headboard bed. We found the video instructions very useful and it was not difficult to put together at all. It looks lovely!
26 gennaio 2022
Non scritta su invito
Risposta di Yark Beds
Hey,
the winged headboards are definitly such an eye catcher especially as a center piece of the room, fantastic choice!
The combination of both video and paper instruction really do help with assembly, besides, making the whole experience as seamless as possible is what Yark's all about!
Nothing more to do now then to sit back and relax on your new bed!
Let us know if you ever need anything, we're only a quick email away 😁.
Thank You,
Yark Customer Support Team
Absolutely GORGEOUS bed
Absolutely GORGEOUS bed! We went for the ottoman, scroll headboard in blue.
So well made and solid. It looks beautiful. None of this flimsy rubbish when the bed moves if you breathe!
Makes no noise once moving in bed too, so really helps with a sound sleep.
I’m a single woman who is useless at DIY. It took me 3hrs to build it which I’d say is a success 😂
Thanks so much!
26 gennaio 2022
Non scritta su invito
Risposta di Yark Beds
Hey Jasmine,
Really glad you were to see the bed in person, they really are gorgeous, aren't they? We also have to say we are massively impressed with your DIY skills, don't sell yourself short, we're sure you can probably teach us a thing or two on bed assemblies 😀.
Let us know if you ever need anything, we're always happy to help!
Thank You
Yark
Easy to design and order
Easy to design and order.
Contacted customer service via Instagram as I didn’t receive confirmation. This was sorted quickly and confirmed.
Easy delivery, contacted by driver to confirm time. Dropped off in room of choice.
Assembly takes a while but is a solid bed.
Love it.
25 gennaio 2022
Non scritta su invito
Risposta di Yark Beds
Hey Jodie,
We appreciate you taking the time to give us some of your feedback.
Stoked you had a smooth and easy experience with us as that is an area we pride ourselves in giving the smoothest bed buying process as possible.
We're always available to reach out to so if you have any questions ( As long as it's bed related 😉 ) we're more then happy to help!
Thanks again for the feedback!
Yark Customer Service Team
Risposta di Yark Beds
Hey Zaki,
We appreciate all feedback coming our way ( No matter how long or short they are 😁)
The bed really is great, and the instructions are now accompanied by an assembly video which we've heard makes the process much easier and more efficient!
Let us know if you ever need any additional assistance as we are always more than happy to help.
We are super stoked to hear you really love the quality of the bed and hope you enjoy binging 📺 sets in 🛏!
Thank You
Yark Support Team
Great all round experience!!
I had a v good experience with Yark. To begin, communication after placing the order was excellent, receiving regular updates. Delivery was v quick - just under 48 hours from placing order.
What I was impressed most with was the quality of the bed and how carefully it had been packaged. I got the midnight blue velvet which is very soft and feels and looks high quality. The bed is actually much more substantial / robust than expected (and heavy, so it’s good the delivery men brought it to the bedroom). You get a lot for the price.
To summarise, the process and experience couldn’t have been smoother - would recommend!
19 gennaio 2022
Non scritta su invito
Risposta di Yark Beds
Hey,
Thank you for taking your time to give us such a raving review!
We're glad you felt that both communication and quality were up to standards as we work hard to ensure those key points are done to the best of our ability.
We always set up to improve every aspect from the moment you enter the website till you've completed setting up the bed. So we're overjoyed to hear we seem to be on the right track 😁.
We appreciate the feedback and hope you enjoy many great nights sleeps to come!
Thank you,
Yark Support Team
Fantastic!
Honestly the most wonderful company to deal with. Speedy delivery, excellent communication and the bed was so easy to put together, I managed to do it on my own!
Great quality and a great price, I highly recommend this company and would definitely buy a bed from Yark again.
11 gennaio 2022
Non scritta su invito
Risposta di Yark Beds
Hey Charlotte,
Wow wow wow, what more can we say besides a huge thank you from the team!
Everyone here at Yark does their absolute best to provide an incredible experience in bed buying you won't find anywhere else. Quality is one of our main focuses to ensure you receive an incredible product for a great price.
Thanks for helping us start our year on the right foot with such high praises and we're looking forward to seeing you again when you need to furnish that spare room 😉.
Thank you for your feedback!
Yark Support Team
Great bed
Great bed, love it, just super difficult to put together, and some instructions not clear…
25 dicembre 2021
Non scritta su invito
Risposta di Yark Beds
Hey Stephanie,
Thanks so much for your feedback and stoked you love the bed you’ve designed.
We’re moving away from purely paper instructions and moving to a hybrid of paper and video format on our ottoman bases which have received great feedback. Having both to refer to has made it so much easier for customers.
Hope you enjoyed your holiday and we hope to see you again for the spare bedroom 😎.
Thank You
Yark Support Team
Very good quality and pretty, poor manual
Very good quality and pretty bed frame, and a very smooth delivery process. I have to take one star away though for the instructions which were confusing and did not match the instructions in the video instructions - some steps were badly printed and filmed from an awkward angle, so I didn't know exactly what to do. And the fact that the ottoman headboard doesn't have some holes pre-drilled is an unwelcome surprise too for someone who just moved and does not own a drill!
21 dicembre 2021
Non scritta su invito
Risposta di Yark Beds
Hey Przemyslaw,
Thanks so much for your feedback, we really do appreciate it.
We are slowly moving away from paper instructions and are looking to double down and improving the video instructions as we’ve got amazing feedback from reviews on that. It’s just one way how we’re always improving our products and services to ensure the assembly for the customer is easy to follow and quick to put together.
We pre-drill holes on all the areas besides the middle section for the ottoman base. To help make assembly easier without a drill, our factory made the wood soft enough where you can screw it in with any standard screwdriver but study enough where it keeps the centre support beam securely in place.
You can also assemble the bed using the alan key that’s included, a screwdriver or drill – whichever tickles your fancy.
Our production team are also looking into ways in improving the assembly experience so feedback like this is extremely helpful!
We are super stoked to hear you really love the quality of the bed and hope you enjoy binging 📺 sets in 🛏!
Thank You
Yark Support Team
Lovely bed and amazing mattress ❤️
7 dicembre 2021
Non scritta su invito
Risposta di Yark Beds
Hey Venessa,
Another gold star to the wall chart. Thanks so much for taking the time to give us a 5 star review.
We're so happy you love the quality of the bed you've designed and the mattress is just as impressive!
Now get back to binging 📺 box sets in bed.
Thank You
Yark Support Team
Fantastic experience buying from Yark…
Fantastic experience buying from Yark beds. Such a solid bed for such a great price. A little lower in height than expected but we love the bed.
30 novembre 2021
Non scritta su invito
Risposta di Yark Beds
Hey Fiona,
Thank you for your feedback and we are ecstatic that had a fantastic experience!
We really try our very best to ensure that your bed buying experience with us is so seamless, you can pretty much do it in your sleep. Bed being shouldn't be a hassle so we pride ourselves in not only getting your bed to you faster than the rest but also ensuring the customer service experience stays top-notch throughout.
Hope you enjoy your Holidays!
Thank You
Yark Customer Support
Brilliant, easy and seamless
Brilliant easy and seamless! Timed putting bed together with a friend - defo need one other person to help but when you have a drill its easy! Love the final product and its been a dream to sleep on. First ever new bed bought for my first ever purchased home!! :)
30 novembre 2021
Non scritta su invito
Risposta di Yark Beds
Hey,
For your first bed purchase, we have to say you couldn't have made a better decision 😉.
Quality is always our number one priority when it comes to making our beds and so we are glad it translating well in person!
Sweet dreams and happy holidays!
Thank You,
Yark customer support
Excellent quality Bed
Excellent quality Bed. Quick delivery. Great value
24 novembre 2021
Non scritta su invito
Risposta di Yark Beds
Hey Mike,
The three sentences we live by!
You'll find that we never cheap out when it comes to quality and when you compare it to other beds around the same price range, ours stand head over heels in craftsmanship.
All available in 48-hour delivery service, not much more you can ask for 😁.
Let us know if anything raises an eyebrow and we'll sort it out for you.
Thank You,
Yark Customer Support
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