I have had an issue with cult wines which recently led me to post a poor review. I have today happily withdrawn that post. The measure of assessing customer service is not necessarily how a company pe... Leggi di più
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I've been with CW for 5 years now, wine prices have gone down but that's the least of my worries. As I try to liquidate my account I am encountering significant delays. The wines "sell" but then... Leggi di più
I started working with Cult a few years ago with a modest allocation, unsure if wine could truly rival my equity portfolio. Today, it’s one of my most consistent performers. My advisor at Cult Wines d... Leggi di più
L'azienda ha risposto
Following the passing of my Father, Jessie was extremely helpful in dealing with his portfolio. She advised us to hold off before selling to get a better price, and then was speedy in helping us sell.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Azienda di investimenti
- Servizi finanziari alternativi
- Servizi di gestione dei cespiti
- Servizio di investimenti
- Enoteca
- Importatore e grossista di vini
Scritti dall'azienda
Since 2007, Cult Wines has provided market-leading fine wine investment and collection management services to a global audience. Our unique analytical-based approach combined with great client service has been central to our success, which has seen us win a number of prestigious awards including the Queen's Award for Enterprise: International Trade.
Informazioni di contatto
The Clockwork Building, 45 Beavor Lane,, W6 9AR, London, Regno Unito
- 0207 1000 950
- info@cultwines.com
- www.wineinvestment.com
Non risultano inviti alla recensione recenti
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Ha risposto al 68% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
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Satisfied client of Cult Wines
As a satisfied client of Cult Wines, I wanted to share my experiences after approximately five years of investment with them. Whilst wine investment is notably distinct from traditional share portfolios or other mainstream investments, I have grown to like its quirks with Cult.
While the market might seem daunting at first, Cult Wines has proven to be a reliable and knowledgeable partner in growing my investment and my trust.
Compared to traditional assets, the process of buying and selling wine is far more intricate and requires patience. Cult Wines have provided me with the necessary insights and market analysis, helping me learn and make informed decisions with their guidance.
While the process of realising gains has generally been straightforward, it's important to highlight that there have been a few instances where lesser-known wines posed challenges during the selling process.
Some wines have been slower to sell from my portfolio and some of these were sold at losses. All of which has been explained throughout the process.
This tells me that it is important to do your DD when investing in certain sectors of the market. My advisor has been transparent about the risks involved and has provided me with good advice to manage the potential pitfalls.
The recent upgrades to my portal have made tracking my investment much easier. Although there’s some improvements to be made to navigation, on the whole it is a huge upgrade
To conclude my experience with Cult Wines, it has been largely positive. Their expertise have been invaluable. Yes there have been challenges along the way, but the team's guidance and professionalism have helped me achieve successful returns on my investment.
I would recommend Cult Wines to any investor looking to diversify their portfolio and explore the world of alternative investment in fine wine.
Warning-Be Very very wary of investing here.
I recently had the need for some money so asked to sell some of my assets, which I know would take some time to be liquidated which as I needed the money in July, asking in April I thought would give plenty of time.
July came and went and not all the quantity was sold but there was some funds on account, so by October I duly asked for this to be refunded while the remaing was waiting to be sold and was promised this would be actioned. There is no ability to get the funds back youeself!
After frequent emails and promises, as of today, I have still not had any returned funds and have now spoken to a solicitor with a view to pursuing the debt through legal channels.
This is a very sorry state of affairs and one that has soured my experience and in my opinion appalling.

Risposta di Cult Wines
A full bodied asset class with a hint of inflation hedge
I have had a great experience with the group. I made a significant investment 6 years ago, which performed very well - notably during the Covid crisis. I partially exited my portfolio a few years back - it did take some time for them to sell the wines but this was explained to me prior and I was happy to wait to ensure that I extracted maximum profits on the exit. An interesting asset class, and just as well they store it otherwise it would be a daily sip-sip!

Risposta di Cult Wines
Great so far!
I started investing with Cult Wines in 2020. Really pleased so far, the return has been great and i have been learning a lot since i started.
They recently released an app and a new portal - and this makes keeping track of my investment very straightforward.
i have sold some of the wines i originally bought for a profit and reinvested into new areas. These new purchases are yet to get going properly but i think the market is a bit quieter this year
they produce a lot of reports and blog pieces that are useful for beginners which is very important for a complicated market like wine
I would definitely recommend Cult Wines to a friend.

Risposta di Cult Wines
I have been with Cult Wines since…
I have been with Cult Wines since meeting Sam Mudie at VinX back in 2012 . Moved my bonds from VinX to CW when Sam moved . Had a great relationship with Sam and was well advised . Now it is a different story . Things have changed and I no longer wish to continue placing my capital with this company .
My new account manager, who shall remain anonymous in this review ,has suddenly become uncontactable either by phone or email .
I have given Cult Wine instruction to sell my bonds but no response at all my communications , and no one is returning my calls . Very disappointed with the way this is going .
I think the service is not as it used to be

Risposta di Cult Wines
**SCAM**
If you are thinking of investing with Cult Wines, my advice would be “DON’T”. It is the closest thing to a scam I have been involved in. Firstly, be aware of false promises that your wine will grow by so much % as this is total pie in the sky. The old saying “if it is too good to be true” springs to mind.
When purchasing wine, your portfolio will look good on paper with good increases in value showing. The problems start when you try to start selling, my experience is that the wine is not worth what they say and some wines are illiquid and this is then followed with some excuse or another. I have currently been trying to liquidate my portfolio for over 2.5 YEARS and that is with dropping prices but still it cannot seem to sell. I have earned more money on my premium bonds over the years than my returns with Cult Wines. At least your money is safe with premium bonds and is far less hassle.
Customer service is great when you are buying wine, they cannot do enough for you (because they are earning a commission on the sales) but when you are trying to sell, they drop you like a hot potato. Countless emails get and always having to chase them up. The truth of the matter is they are not interested in making you money trying to sell your wines, as long as they get their commission selling illiquid poor preforming wine, when you are purchasing, they seem to not give 2 hoots. If you are lucky enough to be able to sell your wine, you will have a long wait and several e-mails later trying to get the actual funds paid to you. If you take my advice, you can thank me later. I do not wish anyone to experience the headache I have had dealing with Cult Wines whilst trying to sell the wine they highly recommended me to purchase.

Risposta di Cult Wines
Don't invest much.
I invested with cult wines 5 years ago. A small amount as a sample to see if they were a company i wanted to continue doing business with. The investment has done reasonable well in this time. However what they say your wine is worth and what you get for it can be completely different. I asked them to sell all my portfolio and they only managed to sell around 1/3. They then give your buyers 3 months to settle the purchase. However when I bought it was on immediate payment terms. I have now waited 3.5 months after the sale and I have not seen my money. My account manager is difficult to get hold of. Very disappointing and I will not be buying more wine from them.
Since this review Cult have reached out to me and resolved this matter which i much appreciate.

Risposta di Cult Wines
Cheers From A Happy Investor
Cult Wines has proved to be an excellent, knowledgeable and trustworthy asset manager. My investment has appreciated markedly over the last 5 years, making me a very satisfied investor during these uncertain times

Risposta di Cult Wines
Highly recommended for wine investments
I recommend Cult Wines as the best partner for Wine Investment. They are very experienced and knowledgeable in the field, and their Account Managers operate in the best interest of the Customer. So far my experience with Cult Wines has been very positive, the investment has been profitable and, being a wine passionate, it has also been a fun experience.

Risposta di Cult Wines
Best advice
I started to invest in fine wines 2 years ago and all advice I got was highly professional and well reasoned. I am looking forward to visit the wine cellar in London

Risposta di Cult Wines
Effective Platform n Service
The payment of liquidation arrives after 2 days when I express my concern in this review. One hand this platform seems serve a effective communication between client n service provider. The other hand a complement must be given to the Client Manager Stephanie Choi in Cult Wine HK, who has always shown a professional attitude to service the requirement.
Top-shelf wine market insights
Top-shelf wine market insights and account investment allocations. Account administration and performance reporting need further upgrading.

Risposta di Cult Wines
Comms could be better
investing in the wine was relatively pain free, it returned a profit which is a bonus, liquidating my holdings took a little longer than i expected.
I had to chase a few times to get a status, so communication could be improved but we got there in the end.

Risposta di Cult Wines
Great Investment Opportunity
Easy account opening, great track record and good explanation of risks and rewards.

Risposta di Cult Wines
It's not a scam but still too glitchy to use
Although the idea of the company is really great there are still many ways to improve customer service, processes and reliability.
1. 2 days after money transfer I got 2 messages: one that they did receive my money and immediately second on that they did not. It took few days but the money finally arrived.
2. I tried to buy additional wine cases, but also got two emails - one apologizing that it's sold out and few hours later confirmation that it can be bought (which never happened)
3. There are wrong currencies displayed on the website, hopefully it is now solved, but transferring pounds and seeing same amount of euros in my account wasn't pleasant nor I got any explanation regarding this from the support.
4. After closing my account money disappeared from the website and after several emails and 5 days I got it in my account back.
4.

Risposta di Cult Wines
So far so good
So far so good. Yet to sell anything so will see how process is when I come to do that.
Good customer service and especially like the mark to market portfolio although would like to see the full value of the account, cash + portfolio for future reference.
Great company to work with
Great company to work with! Very pleased since day one and would never change.
A fantastic company for wine investment and so, so, much more.....
Cult Wines is not only excellent in their deep knowledge expertise in wine investment with some great returns, there is also an authentic passion that runs through the company- they clearly love what they do and do it so well! Highly recommend the wine tastings and their curated visits to wineries, meeting the owners, unrivalled experiences...

Risposta di Cult Wines
Cult Wines, passionate advisors.
Investing or laying down wine for the future is often a long term endeavour which needs a relationship in a trusted advisor. Cult Wines have been great at guiding me in an area where I have a great love but not a great knowledge. I really enjoy learning about wine which actually increases my love of the subject!

Risposta di Cult Wines
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