I'm genuinely sorry to be writing this. I actually left a positive review in the past, but after a lot of fatigue I felt I had to update it. Our experience with Winchester White as tenants was... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We had an excellent experience with Winchester White Wimbledon and cannot thank the team enough for helping us find our new home. We had contacted several estate agencies while looking, bu... Leggi di più
We would like to sincerely thank Miss Florina Sava for helping us secure the rental home we had been hoping for. From the very beginning, she was professional, kind, responsive, and incredibly sup... Leggi di più
From the moment we met Becky, she listened to our needs and found us great properties to view. We ended up securing our dream property thanks to her guidance and the whole process was seamless as she... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We help busy London landlords manage and let their homes, so they can spend more time doing more of the things that matter. We can see a better world of lettings, and since 2010 we’ve focused entirely on creating just that. Our founding vision has been to transform the lettings experience and to set the example of what best in class really means. 15 years on, our team is united in this goal, growing an agency to defy expectations, provide personal, expert service and put people at the heart of the business.
Informazioni di contatto
60 Wimbledon Hill Road, SW19 7PA, 257 Lavender Hill, Battersea, SW11 1JD, Regno Unito
- Wimbledon Branch: 0203 195 0768 Battersea Branch: 0203 030 8410
- info@winchester-white.co.uk
- www.winchester-white.co.uk
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 40% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Professional but Inflexible with Timelines
Overall, I had a mixed experience with this lettings agency. On the positive side, they did a great job representing their clients and showcasing the property — my viewing was well-organised and informative. The agent was professional, courteous, and able to answer all my questions, which made the initial stages of the process smooth and positive. Communication with the team was generally good, and I appreciated how responsive they were throughout.
However, where I feel the agency missed the mark was in how rushed the process felt once things progressed beyond the viewing. There seemed to be little flexibility or understanding around shifting timelines, even when changes were due to personal circumstances. Despite offering to pay the full rent upfront — just 48 hours later than their ideal timeline — I still received follow-ups that felt unnecessarily pushy, especially after I had already confirmed that I would sign the tenancy agreement and pay the holding deposit/admin fee by 11am (two hours later than their requested 9am).
In the end, while they were professional in many ways, a little more understanding and adaptability around timing would have made the experience much more positive.
We had a great experiencing with…
We had a great experiencing with Winchester White. Sarah was very professional, and helped to smooth the process in determining what was helpful to the landlord and us in negotiating the process. Sarah was also very responsive and experienced in advising on next steps and any queries we had with renting. Highly recommended!
Very impressed. Thank you, Azhaar!
I’ve been extremely impressed with Winchester White. Azhaar has been amazing. He is professional, friendly and seems to take a genuine interest in helping with your property search (unlike some other agents in other larger companies!). He is also extremely response and helpful. Brilliant service and I’ve found a lovely flat, all thanks to Azhaar!
Wonderful service from Azhaar
I’ve moved around the UK a few times and Winchester White has been by far the best letting agency I’ve worked with thanks to Azhaar. He has been very responsive and has patiently assisted with all my queries from viewing to moving in. Thanks Azhaar. Keep up the great work!
My experience was top quality
My experience was top quality, all thanks to Edward Elliott! Any troubles I had regarding the property, he would help out with whatever he could do.
Brilliant experience with Winchester…
Brilliant experience with Winchester White, a special thanks to Daniel Keenan who is their Senior Renewals Negotiator. Daniel is professional, friendly and knowledgeable, I wouldn’t hesitate recommending him and the team overall.
They set the benchmark for other…
They set the benchmark for other lettings agents to achieve. Both Ieva and Alessandro were fastidious in explaining every detail, a really professional team. I have no hesitation in recommending them .
they have been really helpful and…
they have been really helpful and kuddos to Alessandro for explaining well everything that I needed to know about the flat
Best agent in SW
Let me start this review by singling our Azhaar. My partner and I have been looking for our next home. Azhaar had been so patient, supportive and proactive. I've engaged with many agents in south West - no one compares. Thank you for finding us our new home Az.
Best property rent experience
This was the best agency I worked with—trustworthy, responsive, and efficient yet personable. Ed went above and beyond, even giving tenants a tour of the area, and our flat was rented immediately to the right people. A special thanks to Ieva and Alessandro for their professionalism and friendliness. Highly recommended!
Very good first letting experience
We have just had our first experience with Winchester White as short-term let landlords. Very professional service and communication throughout, from listing to letting. Ed did an excellent job presenting our property to prospective tenants, and working with us to ensure our tenant could move in with everything in place to their satisfaction.
Alessandro is a real star
Alessandro was an absolute pleasure to work with. He took the time to truly understand my needs and preferences, making the entire rental search effortless. His attention to detail and deep market knowledge ensured that every property he presented was a perfect match.
He was always professional, responsive, and incredibly helpful throughout the process. His dedication and expertise made what could have been a stressful experience feel seamless. If you're looking for a real estate agent who genuinely listens and delivers, I highly recommend Alessandro!
Jessica Richards - a credit to you!
My flatmate and I were searching for a property very urgently and had really bad experiences with agents in the past.
I can honestly say Winchester White was the best agency we have dealt with. In particular, because of Jessica Richards.
Not only did she find us somewhere extremely fast, she also listened to what we needed, kept continuous communication and had such a clear process to securing the property. She was open, honest and personable which had made the world of a difference during such a stressful time looking to move.
She’s a credit to Winchester White and I couldn’t recommend them and her enough!
We are now living in a beautiful flat and she still follows up to make sure everything is going well. Every question/issue or query we have had to date has been promptly dealt with by her in a professional and efficient way.
Thank you guys!
P.S, Jessica is a credit to you
Filipa has gone out of her way to help…
Filipa has gone out of her way to help us find a property. She has been so kind, supportive and efficient. She has really listened to our needs and has been so intentional in finding the right types of properties for us. We feel really lucky to have worked with such a wonderful individual.
They love to take your money
It’s all great and smooth until you try to move out and get your deposit back. Then all the fun begins.
I rented the property remotely and was lucky the flat turned out ok. Until it did not. The mice found it’s way in, and Winchester took forever to respond, and I in the end scheduled my own pest control. When that did not help, and I asked for repeat service, Winchester and landlord told me it is my problem now. Ok, I dealt with it myself.
Then the time came for me to move out, I mean, of course I did not receive my full deposit back. Shockingly, it was not due to all too familiar excuse that I did “damage” to the flat. The flat was left in a great state. They withheld 400 pounds because landlord “got hit” by late gas bill. Where is this bill and how gas company got to the landlord and why was I not asked about it first remains a mystery (I obviously paid the bills). I moved out of two other flats in the past and always got full deposit back, so this experience will ensure I never cross paths with this company again

Risposta di Winchester White
Highly recommend Winchester White…
Highly recommend Winchester White estate agent, and Sarah in particular. Her communication has been excellent, from fitting me in for a last minute viewing, to securing the property for us and getting everything signed and sealed very quickly. Thank you so much.
A quick response from Alessandro
A quick response from Alessandro, south Ken branch. Super polite and helpful. Done deal on same day.
We had a great experience with Sarah
We had a great experience with Sarah, she was so helpful, insightful and easy to work with. Couldn’t recommend her enough!
Excellent rental service - high recommend!
We let our property in Battersea through Winchester White a for over 6 years and had excellent service throughout. They never failed to find brilliant tenants for us, and negotiate the best rates for the market. Thank you Alex, Megan and other colleagues.
Great experience working with Megan at Winchester White
Great experience working with Megan at Winchester White!
Megan has been a fantastic help through the entire process from start to finish.
I was on a time crunch making the move from Ireland to London for a new job, and Megan was so empathetic to my situation. She did everything in her power for me to have my new tenancy agreement sorted before making the move.
I would highly recommend her, and Winchester White to anyone on the accommodation hunt.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







