Wickes - Wolverhampton Recensioni 

107
TrustScore 4.5 su 5

4,5

West Street, Off Stafford Road, Wolverhampton West Midlands, WV10 6HT, GB


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Valutata 5 stelle su 5

Manjit operation manager helped put my heavy load in my car thank you so much reallly appreciate it due to my back problem. Thanks again I would defo recommend wicked for all the hard work they put in... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Sat was very polite and helpful 5/5. All my requests were completed promptly. The 4 star is reflecting the delivery charges of Wickes, it being double for a Saturday delivery.

L'azienda ha risposto

Valutata 5 stelle su 5

I came into the store I needed some floor levelling compound, I asked for help from Manjit. She was very helpful & polite and explained which ones they sold & the one I would need for my project. She... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I bought door handles and couldnt unscrew the left handle roses. Leanne knew exactly who to ask and Kiran sorted the problem with no fuss. Happy customer leaves the store with no waiting or being ma... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di forniture per il bagno
  3. Negozio di articoli da cucina
  4. Azienda specializzata in energia solare

Informazioni su Wickes - Wolverhampton

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Scritti dall'azienda

Promise 1

Informazioni di contatto

  • West Street, Off Stafford Road, Wolverhampton, West Midlands, WV10 6HT, Regno Unito

  • +441902313980

4,5

Eccellente

TrustScore 4.5 su 5

107 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,5

Tutte le recensioni

(107)

14.039 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Kitchen design and supply

We used Wickes to design and supply our kitchen. Our design consultant was Victoria. She was great, provided a couple of designs to match our requirements. Worked within our budget and the kitchen was delivered within 2 weeks. After checking our delivery, we were missing the tap but that was sent within a couple of days. We fitted our own kitchen so can’t comment on that. The kitchen is exactly as we wanted. Very pleased with the whole experience. Thank you.

25 agosto 2025
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Risposta di Wickes - Wolverhampton

Hi Laura, We appreciate you sharing your experience. We're happy to hear that our design consultant Victoria was helpful and that the kitchen was delivered promptly. We're also glad the missing tap was sent quickly and that you are pleased with the final result. Thank you! - LC

Valutata 1 stelle su 5

I made an appointment for 10am and no…

I made an appointment for 10am and no one turned up absolute joke of company & you send me an email for a review. Worst costumer experience ever, but your loss not mine

23 agosto 2025
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Risposta di Wickes - Wolverhampton

Hi, Miss Reid. Thank you for taking the time to share your review with us. I'm really sorry to see that no one turned up for your planned appointment. I have sent you a request for more information, so I can look into this for you. Thank you again for your feedback. - Scott H

Valutata 5 stelle su 5

Efficient

Ordering online what I needed was easy. Updates provided for delivery times. Delivery person Mike - wascheerful, friendly and very helpful, asked where I would like my items (heavy) and offered to place them for me - I was most grateful. Very quick delivery.
Thank you.
I would definitely recommend their service!

19 agosto 2025
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Risposta di Wickes - Wolverhampton

Hi Daryl,

We appreciate you sharing your experience. We're happy to hear that ordering online was easy and that you received helpful updates. Thank you for highlighting the delivery person's cheerful, friendly, and helpful service.

-Ellysse

Valutata 5 stelle su 5

I come into Wolves every week And have…

I come into Wolves every week And have been for years. I have excellent service each time I'm here. I have a laugh and it feels like family. The girls at the till are so friendly and knowledgeable especially Usha , Vanessa and Manjit. Please pass on my thanks

19 agosto 2025
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Risposta di Wickes - Wolverhampton

We appreciate you taking the time to leave us such positive feedback. We are so happy to hear that you consistently receive excellent service and feel like family when you visit our store. We will pass on your thanks to the team. -AK

Valutata 5 stelle su 5

Another great service

Yet again another great service from wickes on both my deliveries and always getting my products out on time when needed so far all my gravel soil and mulch are wickes products and great value for money and having a fantastic delivery driver Mick he cannot be anymore helpful if he tryed nothing is too much trouble for him no matter how busy he is he is kind patient and very helpful I will only have my orders if I know he will deliver it 👍 👍

19 agosto 2025
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Risposta di Wickes - Wolverhampton

We appreciate you taking the time to leave us your feedback. We are so glad to hear that you consistently receive great service and on-time deliveries. It's wonderful to know that our delivery team is so helpful! -AK

Valutata 5 stelle su 5

I got exactly what I ordered in the…

I got exactly what I ordered in the time frame quoted...the driver was first class...

19 agosto 2025
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Risposta di Wickes - Wolverhampton

Hi Chris,

We're glad to hear you received your order within the quoted timeframe, and we appreciate you taking the time to share your positive feedback. Thank you for your review!

-Ellysse

Valutata 5 stelle su 5

Efficient and friendly

Easy to find products. Service at the till was fast and polite, with a little bit of room for some banter.

19 agosto 2025
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Risposta di Wickes - Wolverhampton

Hi Richard, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

I was stuck without paint

I was stuck, my decorator had wasted a tub of paint and my local store had run out meaning the job may have waited a week before supplies could be stocked. I rang Wolverhampton and spoke with Keira, who went to the shelves to pick a tub of paint out for me holding in securely until I arrived. I drove some 20 miles to collect and it was exactly where Keira secured it for me. Staff that go above and beyond deserve recognition, in today’s day and age it goes a long way. Well done Keira.

18 agosto 2025
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Risposta di Wickes - Wolverhampton

Hi, R Kola. Thank you for taking the time to share your review with us. I'm really pleased to see that, Keira, went above and beyond to provide excellent customer service when contacting us regarding paint you required. Thank you again for your valuable feedback. - Scott H

Valutata 5 stelle su 5

Harley was so helpful

Harley was so helpful, and patient with our order. Exceptional service and good prices.

18 luglio 2025
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Risposta di Wickes - Wolverhampton

Hey Isabelle, thanks for your five-star review, and I'm glad you enjoyed the service from Harley in our Wolverhampton store! - Dylan

Valutata 5 stelle su 5

After a very bad experience with…

After a very bad experience with customer service online Manjit at Wolverhampton wickes was very helpful her customer service was second to none received my refund within two days thank you very much.

2 luglio 2025
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Risposta di Wickes - Wolverhampton

We're happy to hear that Manjit at Wolverhampton was able to help resolve the issue, we are sorry to hear that you did experience very bad customer service online. We appreciate you taking the time to share your experience and your positive feedback.

-AK

Valutata 5 stelle su 5

Excellent service

Many thanks to Rob (manager at Wickes Wolverhampton) for using Citysprint. Rob delivered on 27.6 for the second time. Went above and beyond again.
Mark

27 giugno 2025
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Risposta di Wickes - Wolverhampton

Hi Mark, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rob in our store and that they provided you with a positive service. -AH

Valutata 5 stelle su 5

I recently visited Wolverhampton store…

I recently visited Wolverhampton store and as a DIY novice was assisted with product information by an amazing assistant, Sat. He took time to explain the product, how best to use and most suited product for my need.

Sat also loaded the product in my car. Sat provided great customer service, he was respectful, understanding and demonstrated good product knowledge. Sat has a great attitude and is a great asset to Wickes. Thanks Sat.

Angela

9 giugno 2025
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Risposta di Wickes - Wolverhampton

We appreciate you sharing your experience at the Wolverhampton store. We're happy to hear that our assistant provided you with great customer service, product information and loading assistance. It's wonderful to know their knowledge and attitude were so helpful. TW

Valutata 5 stelle su 5

Well done

Well done very good experience been using wickes over 20 years never had a bad experience I recommend highly

25 giugno 2025
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Risposta di Wickes - Wolverhampton

We're happy to hear that you've consistently had very good experiences with us over the past 20 years. We appreciate your recommendation very much! TW

Valutata 5 stelle su 5

Arrived to buy some guttering this…

Arrived to buy some guttering this morning. Not really sure how I was going to put it together. The store assistant, Sat, was excellent. Talked me through the process and what I needed.
All products excellent value.
Great service and would highly recommend.

18 giugno 2025
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Risposta di Wickes - Wolverhampton

We appreciate you sharing your experience. We are so glad to hear that our store assistant provided excellent guidance and advice. We hope you enjoy your purchase!-GS

Valutata 5 stelle su 5

Kash and Vanessa Brilliant customer…

Kash and Vanessa Brilliant customer service helped me out with materials because
Raining and suggested that I register as trade customer, very happy chappy
Will come again and again

21 maggio 2025
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Risposta di Wickes - Wolverhampton

We're happy to hear that the service and advice from Kash and Vanessa were helpful during the rainy weather and that you're pleased with your experience. We appreciate your positive feedback and look forward to your return visits!
-AF

Valutata 5 stelle su 5

Fantastic Soho slate colour tiles ☺️

Fantastic Soho slate colour tiles ☺️ Kash served us excellent customer service ☺️

21 maggio 2025
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Risposta di Wickes - Wolverhampton

We're happy to hear that you love the Soho slate tiles. We appreciate your kind words regarding the excellent service you received from Kash! Thanks for the feedback.
-AF

Valutata 5 stelle su 5

Was served by a wonderful man called…

Was served by a wonderful man called jack, very polite, helpful and kind.

13 maggio 2025
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Risposta di Wickes - Wolverhampton

Thank you for your kind words about Jack. We're happy to hear you had a positive experience and appreciate your feedback.
-AF

Valutata 1 stelle su 5

There were no trolleys in either of the…

There were no trolleys in either of the trolley parks. I looked inside the store and found lots of trolleys loaded with stock, but none available for customers. I asked a member of staff if he could find me a trolley and he replied no...I asked how I was supposed to purchase a quantity of timber without a trolley and he replied ' I have no solution for that' and walked off.there are obvious training needs, and equipment supply problems in this store. the worst retail experience of my life I think!??

11 marzo 2025
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Risposta di Wickes - Wolverhampton

Hey James, thanks for your valuable feedback, and I'm really sorry to learn of the issues you've experience in our Wolverhampton store. If you can please reply back to the private message I've sent you on trustpilot I can investigate this further for you. - Dylan

Valutata 5 stelle su 5

Kitchen design

Very friendly, helpful and polite staff. Victoria Seabury designed and planned our kitchen for my wife and I she was so helpful and friendly to us she new all the products and ranges really well and helped us make the best choices for our kitchen by showing us different variations and layouts. Nothing was to much trouble and her input was invaluable. Wickes Wolverhampton should be very proud of her and the design team.

17 febbraio 2025
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Risposta di Wickes - Wolverhampton

Hi Glenn, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

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