Wickes - Wallsend Recensioni 47

TrustScore 4 su 5

4,2

Middle Engine Lane, Off Coast Road, Wallsend Tyne and Wear, NE28 9NT, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Our kitchen project was expertly dealt with from start to finish. The idea of having our kitchen refitted was a daunting task. However our kitchen designer, Andreas Hooper was extremely knowledgeable... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I visited wicked at silverlink asked a member of staff about a dressed piece of wood his reply was it will no over there somewhere

L'azienda ha risposto

Valutata 5 stelle su 5

We’ve recently had a bathroom refitted by Wickes. The instore service has been faultless from the design process working with Andreas to create our ideal bathroom to choosing tiles etc. We’ve had supp... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Thank you so much to Andreas for all of your help designing our kitchen! The experience has been so simple quick and fun. Your expertise has helped us so much, we’re very grateful for how friendly and... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di forniture per il bagno
  3. Negozio di articoli da cucina
  4. Azienda specializzata in energia solare

Informazioni su Wickes - Wallsend

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Scritti dall'azienda

Promise 1

Informazioni di contatto

  • Middle Engine Lane, Off Coast Road, Wallsend, Tyne and Wear, NE28 9NT, Regno Unito

  • +441912635878

4,2

Molto buono

TrustScore 4 su 5

47 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

Our Kitchen Project

Our kitchen project was expertly dealt with from start to finish. The idea of having our kitchen refitted was a daunting task. However our kitchen designer, Andreas Hooper was extremely knowledgeable and helpful and guided us expertly to our choices. All the trades people did an excellent job. Top Drawer kitchen fitters lived up to their name. Chris and his son Jack got on with the work quietly and efficiently. They were both very pleasant and obliging. Chris coordinated the other trades people very well. The work was completed within the alloted time. Customer Services dealt with the logistics of the refit and were contactable in the event of any problems, of which there were none. The whole experience went smoothly and we are delighted with the outcome.

13 aprile 2026
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Risposta di Wickes - Wallsend

We appreciate you sharing your wonderful experience, Margaret. We are so pleased to hear that Andreas guided you expertly and that the installation team provided such excellent service. It's fantastic that the entire project went smoothly and that you are delighted with the outcome. Thank you for your feedback!- Andrew

Valutata 1 stelle su 5

I visited wicked at silverlink asked a…

I visited wicked at silverlink asked a member of staff about a dressed piece of wood his reply was it will no over there somewhere

7 maggio 2026
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Risposta di Wickes - Wallsend

Hi, Shaun. Thank you for taking the time to share your experience with us. I'm really sorry to see that you're not happy with the customer service you received in store. We will take your feedback on to help improve our service in the future. - Scott H

Valutata 5 stelle su 5

Fabulous design!

I love the bathroom that Andreas has designed for me. The process so far has been enjoyable and I cannot wait to get the installation booked in!

29 aprile 2026
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Risposta di Wickes - Wallsend

Hi Madelaine, We're happy to hear that you love the bathroom design! It's great to know that the process has been enjoyable for you, and we appreciate your positive feedback. We look forward to helping you with the installation. - Sean

Valutata 5 stelle su 5

Andreas⭐️⭐️⭐️

Thank you so much to Andreas for all of your help designing our kitchen! The experience has been so simple quick and fun. Your expertise has helped us so much, we’re very grateful for how friendly and honest you have been from the start. We can tell how well you value your customers and how hard you work. We appreciate you!

9 aprile 2026
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Risposta di Wickes - Wallsend

Hi Alex, We're happy to hear that you found the kitchen design process simple, quick, and fun. It's great to know that Andrea's expertise helped you and that you appreciated how friendly and honest we were. We appreciate your kind feedback. - Sean

Valutata 5 stelle su 5

When planing a job,I thought about Wicks

When planing a job,I thought about B&Q, but I checked Wicks out for price/size. I was pleased I went with Wicks.I received help from a smashing lass called Nicola (Wallsend),She was very helpfull & pleasent . the discount in the trade app. is 100% better than B&Q(0%).
Thanks Wicks
first stop on the tippy tappy.
Brian.

25 febbraio 2026
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Risposta di Wickes - Wallsend

Hi B Todd,

We're happy to hear that you were pleased with your experience at our store. It's great to know that Nicola was helpful and pleasant. We appreciate you highlighting the trade app discount. Thanks for your positive feedback! -Ellysse

Valutata 5 stelle su 5

Dream kitchen design by Andreas

From the moment we meet Andreas today we knew we were in good hands - very professional very friendly and designed our kitchen we couldn’t of imagined it’s everything we hoped and more - absolutely over the moon thank you so much

26 marzo 2026
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Risposta di Wickes - Wallsend

Hi Hailey, We're happy to hear that you felt well-supported from the start with Andreas. It's wonderful that the kitchen design exceeded your expectations. We appreciate you sharing your positive experience. - Sean

Valutata 2 stelle su 5

Mainly bad organisation on behalf of the…

Mainly bad organisation on behalf of the fitters. Took 2 months and should have been a week. Sales rep in Wickes store in Wallsend was terrible when we were trying to resolve fitting issues. I would not use Wickes again.

2 novembre 2025
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Risposta di Wickes - Wallsend

Hi David, We're sorry to learn about the fitting issues and the problems you faced with the sales representative. if you can provide us with the requested information We'll look into this to improve our service. - Sean

Valutata 5 stelle su 5

A counter assistant at the Wallsend…

A counter assistant at the Wallsend store, Christine, was most helpful to us in locating and choosing some door handles. Her assistance was much appreciated and would commend her on her patience and manner - a true example of a valuable assistant.

16 febbraio 2026
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Risposta di Wickes - Wallsend

Hi Ken, We appreciate you taking the time to share your experience. We're happy to hear that our Christine was helpful in locating and choosing door handles. We value your feedback! -SM

Valutata 5 stelle su 5

Visited for dulux emulsion paint.had…

Visited for dulux emulsion paint.had great customer service from ANN. She spent so much time finding me the perfect paint , from mixing samples and explaining different colours .i just had to appreciate her time and patience……well done ANN

11 febbraio 2026
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Risposta di Wickes - Wallsend

Hi Derek,

We're happy to hear that you received great customer service and that Ann helped you find the perfect paint. Thank you for sharing your kind words and feedback. -Ellysse

Valutata 5 stelle su 5

Professional & friendly.

Professional & friendly.

9 febbraio 2026
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Risposta di Wickes - Wallsend

Hey Melanie, thanks for your five-star review, and I'm glad you enjoyed the service in our Wallsend store! - Dylan

Valutata 5 stelle su 5

Called into wallsend branch for paint

Called into wallsend branch for paint, staff were so friendly and helpful, answered all my question to decide what to go for. I will definitely return

10 febbraio 2026
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Risposta di Wickes - Wallsend

Hi Kevin.

We're happy to hear that our Wallsend branch staff were so helpful and friendly! We appreciate you taking the time to leave us such positive feedback, and we look forward to your return.- PP

Valutata 5 stelle su 5

Excellent Assistance

Called into Wickes in Wallsend this evening to look at skirting boards. I asked for some assistance and a lovely lady called Dawn came to assist me. She was a great help and just wanted to commend this member of staff for all her help and assistance. Thank you.

23 gennaio 2026
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Risposta di Wickes - Wallsend

Hi Karen.

We're so glad to hear that you had a positive experience in our store. We appreciate you taking the time to commend our team member for their helpful assistance, we'll be sure to pass along your kind words.
- PP

Valutata 5 stelle su 5

Great experience

Great experience - Andreas was a very helpful lad with great product knowledge some great ideas to build our new kitchen. We had a follow up appointment a week later and again Andreas was very helpful with designs, We purchased our kitchen and couldnt be happier with the service provided to us.

18 gennaio 2026
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Risposta di Wickes - Wallsend

Hi Lindsay,

We're happy to hear that you had a great experience! It's wonderful that Andreas was so helpful and knowledgeable when assisting with your new kitchen. Thank you for your positive feedback. -Ellysse

Valutata 2 stelle su 5

No follow up

The consultation was excellent. However, I did not receive any follow-up. No email with a link to the design. Nothing. I spent about two hours in store and I have nothing to show for it.

1 novembre 2025
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Risposta di Wickes - Wallsend

Hi Alan.

We appreciate your feedback and apologize that you did not receive the design link after your consultation. We have requested further information, so we can look further into this for you.- PP

Valutata 5 stelle su 5

Kitchen Design Service

Excellent kitchen design service by Andreas - expert advice and extremely helpful. Thank You

13 dicembre 2025
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Risposta di Wickes - Wallsend

Hey Craig, thanks for your wonderful feedback, and I'm delighted that Andreas was first class throughout your kitchen design, enjoy your new space! - Dylan

Valutata 5 stelle su 5

Great experience

Great experience - Andreas was very helpful and brought some good ideas to build my new kitchen. We have a follow up appointment, so hopefully we can move forward with the fitting soon. Thanks.

6 dicembre 2025
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Risposta di Wickes - Wallsend

Hi, Dean. Thank you for taking the time to share your review with us. We are really pleased to see that Andreas was very helpful during your initial design appointment. Please do keep us updated on your project! Thank you again for your valuable feedback. - Scott H

Valutata 5 stelle su 5

We have just purchased our dream…

We have just purchased our dream kitchen from yourselves! Excellent service provided by mark lucas ! Mark provided help with planning our kitchen design answered all our questions with ease, advised us on things that we hadn’t even thought of !

I can’t recommend this service enough, there was no hard sell, just honest and professional input, the design and product knowledge was second to none and the price was fantastic. Thank you so much and we can’t wait to install our new and fabulous kitchen.

15 novembre 2025
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Risposta di Wickes - Wallsend

Hi Jax Doran, We appreciate you taking the time to share your experience. We're happy to hear that you received excellent service from mark lucas and helpful advice while planning your dream kitchen. Thank you for your recommendation! -LC

Valutata 5 stelle su 5

We were really impressed with our visit…

We were really impressed with our visit from the Wickes Kitchen Design Team representative. Professional, friendly, and highly knowledgeable, they took the time to draw out our kitchen needs by asking insightful questions. They quickly built rapport and gave us real confidence in the design process. A great experience from start to finish of the visit

23 settembre 2025
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Risposta di Wickes - Wallsend

We're happy to hear that you were impressed with the Kitchen Design Team representative! It's great to know they were professional, friendly, and knowledgeable, and that they inspired confidence in the design process. Thank you for your review. -AK

Valutata 1 stelle su 5

Ghosted by Wickes

Design consultant gave us a few good tips and seemed genuine but 2 weeks down the line we still haven't received the quote and plan that he promised to send us within a few days. No correspondence whatsoever. Needless to say we have gone with a local company and not Wickes.

29 agosto 2025
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Risposta di Wickes - Wallsend

We appreciate your feedback and regret that the quote and plan weren't sent as promised. This is not the standard we aim for, and we will look into this issue further internally. Thank you. -AK

Valutata 5 stelle su 5

Great service

Megan at Wickes Wallsend was very friendly and helpful, and answered my questions. The staff are always really approachable here, and they know their stuff. The range of stuff in the store isn't huge, but if they have the products you want, I've found the quality to generally be high.

16 agosto 2025
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Risposta di Wickes - Wallsend

Hi Guy Rintoul, We appreciate you sharing your experience at our Wallsend store. We're happy to hear that Megan was approachable and helpful, and that you find our product quality high. -LC

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