I purchased 12 x 300 x 600 tiles, they were so heavy. A Staff member named Lewis, very young man volunteered to select the items and loaded them into my vehicle. He was very sincere, helpful and coope... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I purchased 12 x 300 x 600 tiles, they were so heavy. A Staff member named Lewis, very young man volunteered to select the items and loaded them into my vehicle. He was very sincere, helpful and coope... Leggi di più
L'azienda ha risposto
While we are exploring some refurbishment, and therefore we went to Wickes Sutton to take a look on both kitchen and bathroom stuff. Ria is so helpful and professional who explain every process in a d... Leggi di più
L'azienda ha risposto
Angela Chinyere designed our kitchen perfectly to meet our needs. Nothing was too much trouble, with my multiple changes! Our fitter, Paul Lenny, was amazing and did a brilliant job. We found him... Leggi di più
L'azienda ha risposto
There’s a current issue with using gift cards on line so I was a little annoyed as I wanted a home delivery for a bulky item therefore a trip to the store seemed a waste of time. Came into the sutton... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Scritti dall'azienda
Kimpton Way, Unit 1, K2 Trade Park, Sutton, Surrey, SM3 9QS, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Ria was helpful and very understanding. Made the process effortless thanks so much

Risposta di Wickes - Sutton
Came to wickes thursday. I needed some advice about a new kitchen amy sent me to young Dave which was amazing. He helped me so much.
Amy and young Dave are a credit to wickes.

Risposta di Wickes - Sutton

Risposta di Wickes - Sutton
Had a really great customer service last week by an employee called Ed. I had to go three days in a row as I needed a specific type of tile for my bathroom that wasn’t in stock, and he was super helpful in managing to get the type I needed in stock for the next day. I then had to go back for more supplies for my bathroom renovation, and he remembered the bathroom project and showed really good knowledge of the products available, saving me time, and even money, as some products were on sale!
Happy to see that this company still invests in really good customer service.
Thank you Ed, you are a star!

Risposta di Wickes - Sutton
I have received outstanding customer service from Tara with my kitchen design, she has been patient, knowledgeable, confident and friendly. I can’t thank her enough! Overall the team in Sutton are so welcoming and efficient. I am now a regular customer!

Risposta di Wickes - Sutton
I wanted to thank David who helped me load the car when I had a dislocated arm.
Thanks
Mark

Risposta di Wickes - Sutton
Popped into the Sutton store today and thankfully was assisted by Dave, he couldn’t have been more helpful. 1st of all he took the time to get the worktop we needed of the shelf and then helped us to select the right quality. Dave was courteous, helpful and also helped me load the worktop onto my van, couldn’t have had a better experience through the whole process

Risposta di Wickes - Sutton
Laura from the Sutton Wickes branch was beyond helpful when it came to helping us with some donations for our annual PTA summer fair. Through the community programme Wickes donated some gazebos which are now know as the “posh gazebos” as they are brilliant and so quick to put up/ down. From the first email to collection everyone was beyond helpful and they even offered a little colouring book to my little girl when we were in store and chatting. Excellent customer service!

Risposta di Wickes - Sutton
Needed some items for a garden project, bumped into a really helpful gentleman. Cian was very kind and helped me work out what materials and quantities I needed. Great members of staff in that branch.

Risposta di Wickes - Sutton
While we are exploring some refurbishment, and therefore we went to Wickes Sutton to take a look on both kitchen and bathroom stuff. Ria is so helpful and professional who explain every process in a detail manner. Also she help arranging an onsite service swiftly whereby we could manage these complicated issues, at least to us, without hassle. Heartfelt thanks for her great services.

Risposta di Wickes - Sutton
Thank you so much to Laura and everyone at Wickes, Sutton who kindly supported Belsize Court with their Garden Project. Belsize Court is an extra care assisted living facility, supporting residents with various health conditions and disabilities.
We have been improving the outdoor space and have some accessible raised flower beds, which required a large number of materials, such as soil and gardening utensils for our residents to use.
Laura very kindly agreed to support us, donating and arranging delivery of the items we needed, which has really helped to make a difference!!
A big thank you to Wickes, on behalf of everyone at Belsize Court. These activities enable our residents to feel involved, furthermore helping to reduce feelings of social isolation. Your support is greatly appreciated!

Risposta di Wickes - Sutton
I live in a care home in Sutton for people with a variety of debilitating health conditions and recently reached out to Wickes for assistance with our community garden. The help we received from the entire Wickes team was excellent. From the delivery guy to the Store Manager, Laura, the service was superb. Nothing was too much trouble. I can not fault Wickes in how they have helped us. With their help we have improved our communal garden space which, in turn, has led to an improvement in Social Inclusion. Thanks again to Laura and her entire team at Wickes Sutton.

Risposta di Wickes - Sutton
We ventured into Wickes Sutton just before Christmas last year to explain about the Community Volunteer Squad project we run at the Volunteer Centre Sutton. We wanted our wonderful volunteers to be able to fit reflective radiator foil in the homes of the elderly, disabled and economically challenged residents of Sutton.
Laura made no hesitation in speaking to head office and quickly obtaining authorisation to donate a large number of foil rolls. We were over the moon.
Our volunteers started to fit the foil straight away as the winter months were already here. The residents were so grateful:
“What a wonderful service, this will really help to keep me warm as I have been worried to turn my heating on for the cost. The volunteer who came to fit the foil was really kind. Thank you for your help.”
Thank you Wickes!

Risposta di Wickes - Sutton
Manager Laura was an absolute star!
She has stepped forward to help when we were in need, and personally made sure we received all the help we could get. Her efforts and willingness are inspiring!

Risposta di Wickes - Sutton
I use wickes quiet regularly, my only issue with Wickes has always been the staff, they are mostly rude and make you feel put out for asking for help. Although there is a staff member called young Dave who is very helpful and friendly who makes coming to wickes a lot more enjoyable.

Risposta di Wickes - Sutton
I just have to mention the service I received from Young Dave and Amy. The help and support they offered was impeccable. Nothing was too much for them. They made my visit to the store enjoyable. I know who I'll be looking out for next time I visit and need help with anything.

Risposta di Wickes - Sutton
A great service given by young dave advice given on a delivery which happened with no problems. He’s a credit to your company.

Risposta di Wickes - Sutton
I've been helped by Young Dave from the Sutton branch. He was very helpful with suggestions and showing around. He made my experience at Wickes memorable. I'm definitely coming back. I really love this shop full of chilled shop assistants and Young Dave is a great asset.

Risposta di Wickes - Sutton
Went to the Sutton Branch today.
Will and Dave were particularly helpful in helping me pay and load items into the van.
Friendly, professional, courteous and very helpful. Made the experience a good one and a good start to the day.

Risposta di Wickes - Sutton
Excellent service by Shakira
Took the time to check all contents were present in the opened box

Risposta di Wickes - Sutton
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.