Wickes - Stirchley Recensioni 

248
TrustScore 4.5 su 5

4,7

1 Ash Tree Road, Stirchley West Midlands, B30 2BJ, GB


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Valutata 5 stelle su 5

Loved it, great to have a team member that you could approach, get a spin of a wheel for a voucher then a bit of guidance on what's around, what options there are. Did get me in store to wonder around... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From a basic enquiry about having our bathroom changed, we've had a great experience, Deepak was friendly, understanding and patient with us as we made our choices and added his expertise in guiding u... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The store has loads of displays that give you great ideas of what you want your kitchen and bathroom to look like. The staff are friendly and on hand to help. Our design consultant Deepak was amazing.... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Avoid at all costs! - taken 6 months and still no quote with a design which makes any sense. incorrect info and offers given, delayed and then cancelled visits, poor in-store design info and depite tr... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di forniture per il bagno
  3. Negozio di articoli da cucina
  4. Azienda specializzata in energia solare

Informazioni su Wickes - Stirchley

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informazioni di contatto

  • 1 Ash Tree Road, Stirchley, West Midlands, B30 2BJ, Regno Unito

  • +441214598908

4,7

Eccellente

TrustScore 4.5 su 5

248 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(248)

14.067 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Example of an "advanced" business management

I was planning a big repair work in my bathroom and was looking for many necessary instruments and materials (wall and floor tiles, plasterboards, primers, adhesives, suitable tools for this kind of work, etc) at Wickers, which is located on 1Ash Tree Rd, Birmingham.
B30 2BJ. I wanted to buy the most of the necessary stuff in one shop and I wrongly chose this Wickes. Why wrongly? Because working on my long list of necessary goods, which I was going to buy at Wickes, I exceeded the parking time on 13 minutes what resulted in £100 punishment.
Needless to say that I will not go to this shop any more.
Thank you, Wickes for being so much "considerate" to your clients.

25 ottobre 2024
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Risposta di Wickes - Stirchley

Hi Larysa, Thank you for taking the time to leave your Trustpilot review. We are truly sorry to hear about the issues you have experienced regarding your parking ticket. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - SW

Valutata 5 stelle su 5

Great design, Great price.

The person who first came out to measure was the designer, Julie Lovell. She listened to what we wanted and sent us two designs on what she thought we would like. With just had a few tweaks and we had our new kitchen.

23 ottobre 2024
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Risposta di Wickes - Stirchley

Hi, Neil. Thank you for taking the time to share your review with us. I'm really pleased to see that, Julie, your design consultant, listened to what you wanted and came up with a design that you are happy with. Thank you again for your valuable feedback. - Scott H

Valutata 5 stelle su 5

cheerful and persistent …

We got some very cheerful and persistent help from the staff in finding some dryzone injection tubes that were in the special storage area. Disaster averted, thank you

1 ottobre 2024
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Risposta di Wickes - Stirchley

Hey Reza, thanks for your five-star review, and I'm glad that the staff in our Stirchley store were really helpful! - Dylan

Valutata 5 stelle su 5

Customer service at its best

Visited this store Thursday 3rd October ,not having a clue about what I was buying to fix spindles on my mother's garden gate so spoke to jaz who kindly explained to me what i needed to do this and how to do it ,jaz was very helpful need more staff like jaz ,will definetly look out for him next time I'm in store if I need help Big Thankyou to jaz for his help

3 ottobre 2024
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Risposta di Wickes - Stirchley

Hi Debbie, thanks for taking the time to share this feedback, we are pleased to hear that Jaz was on hand to help guide you to what you needed, we appreciate you taking the time to let us know. RD

Valutata 5 stelle su 5

Always amazing customer service when I…

Always amazing customer service when I go there they literally go above and beyond to help me when I go in! I'm surprised they're not fed up with me haha theres a lady called Shelley who is an absolute blessing to this company she needs a pay rise! And a bonus because she is always a pleasure and goes out of her way for every customer to help what ever they need! Thank you guys...

From
The annoying balloon lady who hassles you for paint every week haha

20 settembre 2024
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Risposta di Wickes - Stirchley

Hey there, thanks for your amazing feedback, and I'm glad that you loved the service in our Stirchley store, it makes us proud that Shelley was able to help you! - Dylan

Valutata 5 stelle su 5

Becky was absolutely amazing she lifted…

Becky was absolutely amazing she lifted everything for me and had a smile the whole time Shelly was also lovely and helpful and is always nice to speak to when I come in these two members of staff are why the place runs so well !!!!!!!

30 settembre 2024
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Risposta di Wickes - Stirchley

Hey Sophie, thanks for your wonderful feedback, and I'm glad that Becky was first class throughout your visit to our Stirchley store! - Dylan

Valutata 5 stelle su 5

Absolutely wonderful staff

Absolutely wonderful staff, especially Shelly as she’s always got a smile on face 😁

27 settembre 2024
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Risposta di Wickes - Stirchley

Hi Simon,

Thank you for leaving a lovely review. We are happy to hear that Shelly was able to deliver amazing customer service! - Sean

Valutata 5 stelle su 5

Great service and helpful staff

I came in looking for a few specific items and some help with ideas for a solution to a DIY problem. I had help from a lovely helpful lady named Firdaus. She knew exactly where to find everything taking me to the spot and spent time listening to my DIY challenge, which again she helped me with. Very happy to have such good service. Thanks!

23 settembre 2024
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Risposta di Wickes - Stirchley

Hi, Mellissa. Thank you for taking the time to share your review with us. I'm really pleased to see that, Firdaus, was able to help you out in regard to your DIY problem. Thank you for your valuable feedback. - Scott H

Valutata 5 stelle su 5

Great customer service..

Great customer service...

Got chatting to the lady who dealt with me, found out her name is Shelly, she was very helpful, told me where the fence clips were and was very friendly and chatty.

Well done Shelly and many thanks :))

26 settembre 2024
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Risposta di Wickes - Stirchley

Hi, There. Thank you for taking the time to share your experience with us. I'm really pleased to see that, Shelly was friendly and helpful during your visit to our Wickes store. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Went to wickes with wife to choose…

Went to wickes with wife to choose paint colours for the house .spoke to 2 members of staff. Both very very helpful and polite

25 settembre 2024
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Risposta di Wickes - Stirchley

Hi Robert. Thank you for taking the time to share your review with us. I'm really pleased to see that the staff in store were really helpful and polite during your visit. Thank you again for your valuable feedback. - Scott H

Valutata 5 stelle su 5

Thankyou Leanne!

I came in today and was a little lost trying to find what I needed, I was approached by Leanne. She was lovely, polite and has excellent customer service!
Thankyou Leanne for helping me and making my visit at Wickes a breeze!

25 settembre 2024
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Risposta di Wickes - Stirchley

Hi Sophie, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Leanne and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Leanne

Leanne had great customer service. Credit to the company

25 settembre 2024
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Risposta di Wickes - Stirchley

Hi CJ Fisher, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Leanne and how pleased you are with the service they provide. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Excellent customer service

I visited your stirchley store and was greeted by a young lady called demi,she was very helpful in helping me find the product I was looking for and asked if I needed any further assistance, I would definitely visit this store again as the customer service was very good.

18 settembre 2024
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Risposta di Wickes - Stirchley

Hi Samantha, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Demi and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Joe is the man

Went in to find some new fence panels and I was struggling. Luckily Joe was there to help me as he knows his stuff! Well done Joe you have really helped me! I am extremely grateful for your professionalism. Very polite and customer service is top noch

19 settembre 2024
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Risposta di Wickes - Stirchley

Hello Warren, thanks for your five-star feedback, and I'm delighted you enjoyed the service from Joe in our Stirchley branch! - Dylan

Valutata 5 stelle su 5

Demi was amazing

Demi was amazing ! She helped with exactly what I needed and her knowledge with the stock was incredible. I felt completely at ease knowing I had people who knew what they were doing to help me out. I was also helped out by other members of staff in store and they too had such good customer service skills and knowledge that helped me get just what I needed for my project. Would definantly visit again for anything else I needed

24 settembre 2024
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Risposta di Wickes - Stirchley

Hey Isabella, thanks for your five-star review, and I'm delighted that you enjoyed the service from Demi in our Stirchley store! - Dylan

Valutata 5 stelle su 5

Great service as usual

Great service as usual. I go to wicked Stirchley a lot. Shel and Leanne are great as always

24 settembre 2024
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Risposta di Wickes - Stirchley

Hey there, thanks for your five-star review, and I'm glad to learn that Shel and Leanne were able to help you in our Stirchley store. - Dylan

Valutata 5 stelle su 5

Great customer service from demi today

Great customer service from demi today
Service with a smile 😃 is key !!
Will defo be returning back to this branch in future

24 settembre 2024
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Risposta di Wickes - Stirchley

Hi There,
Thank you for leaving a lovely review. We are happy to hear that Demi was able to deliver amazing customer service! - Sean

Valutata 5 stelle su 5

I’ve been using Wickes Stirchley so should you.

I’ve been using Wickes Stirchley for a while now as I’m renovating my home. I was initially drawn in looking at kitchens. I was approached by Ryan who asked if he could help. I replied “I’m in the trade and doubted that Wickes would compete”. So we talked Not only did Ryan know what he was talking about but helped with the design. He later phoned me with a price, amazed I couldn’t refuse!! Order was placed the kitchen now fitted!! Since then I’ve spoken to other members of staff notably Shelly, a couple of the guy’s and today Demi who showed such patience with me and set up my trade account on my phone. Everybody has been so pleasant and helpful nothing has been too much trouble. I can only assume it must be a great place to work. I still have a lt to do and will be usin the store ( that’s Stirchley branch) for sometime yet. Regards to all

24 settembre 2024
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Risposta di Wickes - Stirchley

Hi, Geoff. Thank you for taking the time to share your review with us. I'm delighted to learn that your design consultant, Ryan, at our Wickes store in Stirchley was able to help you come up with a design and offer that you couldn't refuse. I'm also really happy to see that, Shelly, Demi and staff were really helpful throughout your project. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Jordan

I was approached by a lovely lad called Jordan who helped me right away, he was extremely helpful with helping me choose the correct paint I needed! Thank you

6 settembre 2024
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Risposta di Wickes - Stirchley

Hi Lily, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Jordan and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

I received excellent customer service…

I received excellent customer service during my visit with being well assisted and helped by the staff in finding the main product that I was looking for straight away. The staff were very friendly to me from the start of my visit.

23 settembre 2024
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Risposta di Wickes - Stirchley

Hi There,
Thank you for leaving a lovely review. We are happy to hear that the staff was able to deliver amazing customer service! - Sean

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