Wickes - Stafford Recensioni 

111
TrustScore 4.5 su 5

4,6

Foregate Street, Madford Retail Park, Stafford Staffordshire, ST16 2QY, GB


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Valutata 5 stelle su 5

We were absolutely delighted, start to finish, with the assistance given us by Deb Mason. She had brilliant knowledge of the products, gave great advice, accurately measured everything and made suitab... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great kitchen design experience with Deb Mason at Stafford. She possesses great knowledge of the complete range available from Wickes and quickly understood what I needed and produced a CAD design and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Deb went above and beyond to fit us in after a glitch in the booking system meant our appointment was missed. Her knowledge of the products and design software is excellent and she made lots of sugges... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

The appointment on Sunday did not take place as the design consultant rang me 2 days before to ensure I book the bathroom installation with Wickes before she can confirm her visit. Also I was warned a... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di forniture per il bagno
  3. Negozio di articoli da cucina
  4. Azienda specializzata in energia solare

Informazioni su Wickes - Stafford

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informazioni di contatto

  • Foregate Street, Madford Retail Park, Stafford, Staffordshire, ST16 2QY, Regno Unito

  • +441785242833

4,6

Eccellente

TrustScore 4.5 su 5

111 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(111)

14.293 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great customer service from Deb Mason…

Great customer service from Deb Mason who helped us with bathroom unit, tap etc. She was very knowledgeable, answered all our questions and sorted out alternative colour and plumbing requirements. Very pleased with the quality of everything ordered.
She was very friendly and would recommend to ask for Deb if you’re in the Staffordshire store.

29 luglio 2025
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Risposta di Wickes - Stafford

Hi Mr Howard,

We appreciate you taking the time to leave us a review. We're happy to hear that you had a positive experience and that our colleague Deb in the Staffordshire store was so helpful and knowledgeable.

-Ellysse

Valutata 5 stelle su 5

A great experience

Needed help in purchasing shelving and basic kitchen units. Nathan was amazing nothing was too much trouble...a brilliant experience thank you!

7 luglio 2025
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Risposta di Wickes - Stafford

Hi, Dave. Thank you for taking the time to share your review. I'm really happy to see that, Nathan was amazing and helpful during your visit to purchase kitchen units. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Have just ordered my new kitchen today…

Have just ordered my new kitchen today and am really excited about seeing the finished project, Deb Mason had been fantastic help all the way, I couldn’t believe what my kitchen could look like seeing it all on screen was unbelievable, She is a truly remarkable member of your crews and I can’t big her up enough, so my heartfelt thanks Deb, will post pictures when all finished.

2 agosto 2025
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Risposta di Wickes - Stafford

Hey Charmaine, thanks for your five-star review, and I'm glad that Deb in our Stafford store was first class throughout your kitchen design, enjoy your new space! - Dylan

Valutata 5 stelle su 5

Super efficient and friendly experience

Deb Mason designed a kitchen and bathroom for us a few years ago, with which we were very pleased, so we decided to ask her to do a design for a kitchen in a rental property we have. Deb was super efficient, very helpful and the whole process was completed in a few days. She is always cheerful and friendly.

21 luglio 2025
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Risposta di Wickes - Stafford

Hey David, thanks for your five star review, and I'm delighted that Deb was first class throughout your kitchen design again, enjoy your new space! - Dylan

Valutata 5 stelle su 5

We had our kitchen designed by Sarah…

We had our kitchen designed by Sarah Astley at Stafford store. She was very patient with us changing our design a few times! Sarah was very thorough and helpful, super friendly and we had a great experience buying our new kitchen.
Thank you Sarah!

24 luglio 2025
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Risposta di Wickes - Stafford

Hi Karen, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sarah in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

Having a new kitchen fitted from Wickes…

Having a new kitchen fitted from Wickes in Stafford. Design Consultant Sarah Ashley has been amazing. Explained everything to me helped with what I needed and nothing too much trouble for her. I can highly recommend Wickes and Sarah. So pleased I went there, The price was very reasonable too .👍

25 giugno 2025
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We appreciate you sharing your positive experience. We're so glad to hear that you found your kitchen design experience amazing and helpful, and we thank you for your recommendation!-GS

Valutata 1 stelle su 5

I came in to buy a shower enclosure

I came in to buy a shower enclosure. I was told by staff. Prices are not put out to encourage customers not to shop around. What a disgusting and petty managment of stafford branch. Never use wickes again.

18 giugno 2025
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Risposta di Wickes - Stafford

Hey there, thanks for your valuable feedback, and I'm really sorry to hear about your experience in our Stafford store. I will ensure to pass this on so we can improve on this going forward. - Dylan

Valutata 5 stelle su 5

New kitchen

I purchased a kitchen and was really pleased with the whole experience from design to fitting. I was pleased that I chose Wickes as I was given really good advice from the designer Deborah Mason. The fitter they organised for me was really efficient, communication worked well and the whole team was pleasant to work with.

30 aprile 2025
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Risposta di Wickes - Stafford

We appreciate you sharing your positive experience. We're so glad to hear that you were pleased with your kitchen purchase, from the design phase to the installation, and that the team was pleasant to work with!-GS

Valutata 5 stelle su 5

Deb Mason’s customer care is exemplary

Deb Mason’s customer care is exemplary. She has responded promptly to my queries and dealt with them personally, keeping my updated on progress.
There was a problem with delivery of the worktop (Northampton didn’t have it in stock), but Deb sorted it out. Then there were problems with sone of the units, which she again sorted out promptly. All the time, she was extremely pleasant and reassuring.

10 giugno 2025
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Risposta di Wickes - Stafford

We appreciate you taking the time to leave your review. We're happy to hear that you received such great care and that your issues were resolved quickly. We're pleased that you found the service to be so pleasant and reassuring. TW

Valutata 5 stelle su 5

Lisa Rushby was excellent in helping us…

Lisa Rushby was excellent in helping us work out what needed to be done in our kitchen. What worked and what didn't. And when it didn't she replanned it so it looked good.

8 giugno 2025
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Risposta di Wickes - Stafford

We're happy to hear that our team member Lisa was so helpful in redesigning your kitchen! We appreciate you taking the time to share your positive experience with us-GS

Valutata 5 stelle su 5

Excellent service

We had our kitchen designed by Deb Mason in the Stafford branch who was very knowledgeable, professional and friendly. The results of our kitchen were amazing and exactly what we wanted. I would definitely recommend Wickes and Deb to design your kitchen.

22 marzo 2025
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Risposta di Wickes - Stafford

Hey Wendy, thank you for your five-star review, and I'm glad you enjoyed the service from Deb throughout your kitchen experience, enjoy your new space! - Dylan

Valutata 5 stelle su 5

Sarah Astley

Sarah’s knowledge, help and guidance in planning my parents’ new kitchen was fantastic. She understood the requirements and made some great suggestions that we would not have thought about. We can’t thank Sarah enough for her assistance, patience and lovely manner throughout the process. The finished kitchen looks amazing. The team that carried out the installation were also great. We found the whole process, from start to finish, to be great – so professional and efficient.

5 giugno 2025
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Risposta di Wickes - Stafford

We appreciate you sharing your feedback. We're happy to hear that the planning process for your parents' new kitchen was fantastic and that Sarah was professional and efficient. We are also so glad the team who installed the Kitchen were also great! It's wonderful to know that you are pleased with the finished kitchen, we hope your Parents enjoy their new Kitchen for many years to come!
-AF

Valutata 5 stelle su 5

Great advice

Great advice, not ‘pushy’ very respectful of our wishes!
Lisa came out the following day, measured up, and we went back after 2 days to see what she’d planned for us.

29 maggio 2025
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Risposta di Wickes - Stafford

Hi Carn, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Lisa in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

Thank you to Deb Mason

We had an appointment with Deb Mason to plan a new kitchen and bathroom. Deb was friendly, knowledgeable and helped us create the plan for exactly what we had planned in our head. Thank you to Deb. We will be back.
Jo and Gav

19 aprile 2025
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Risposta di Wickes - Stafford

We appreciate you taking the time to share your feedback. We're happy to hear that our colleague Deb was helpful and knowledgeable when planning your new kitchen and bathroom. We look forward to seeing you again-GS

Valutata 5 stelle su 5

Lisa - most intuitive designer!

Lisa - what a lovely, lovely, lovely woman she went above and beyond for me and my partner. She is very knowledgeable and understood what we wanted from the initial visit. We are looking forward to our new kitchen and will be back with Lisa to design our bathrooms too!

31 maggio 2025
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Risposta di Wickes - Stafford

Hi Stephan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Lisa in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

Excellent customer service!!

Required assistance with purchasing some kitchen units and accessories whilst on crutches and along came Deb Mason kitchen designer. She really could not do enough for us with a very friendly and bubbly approach and very knowledgeable so sorted everything we needed quickly,even picking it and placing on trolley for us. What an absolute pleasure it was and a massive breath of fresh air. A clear asset to the company.

25 maggio 2025
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Risposta di Wickes - Stafford

We're happy to hear that you had such a positive experience. We appreciate your feedback regarding the assistance you received while shopping with crutches. It's great to know that our team member Deb was so helpful and knowledgeable. We're glad they made your visit a pleasure-GS

Valutata 5 stelle su 5

Kitchen design done by Debs in…

Kitchen design done by Debs in Stafford, she is very knowledgeable and great at what she does! Highly recommend!

25 maggio 2025
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Risposta di Wickes - Stafford

We're happy to hear that you had a great experience with Debs! We appreciate your positive feedback and recommendation.
-AF

Valutata 5 stelle su 5

Kitchen design with Deb

Kitchen design with Deb, just brilliant, knowledge, ideas, communication completely faultless.

17 maggio 2025
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Risposta di Wickes - Stafford

We are so pleased to hear that you had a positive experience with Deb. We strive to provide our customers with the best possible service and we are happy to hear that Deb met your expectations-GS

Valutata 5 stelle su 5

Debs was Brillant

Debs was Brillant, wouldn’t go anywhere ever again for a kitchen! Very attentive, friendly and trustworthy. Thanks again!

17 maggio 2025
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Risposta di Wickes - Stafford

We're so happy to hear you had such a positive experience! We strive to provide excellent customer service and appreciate your kind words about Debs. We're thrilled you're happy with your new kitchen-GS

Valutata 5 stelle su 5

Customer help brilliant

Recently called into store to look at kitchens and was helped by a lovely lady deb who was extremely helpful and knowledgeable and is a credit to your company, I look forward to the planning and design, would highly recommend a visit

11 maggio 2025
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Risposta di Wickes - Stafford

Thank you for your kind words about our team member. We are delighted to hear that you found her helpful and knowledgeable. We are committed to providing our customers with the best possible service and we are glad that she was able to meet your expectations. We look forward to helping you plan and design your dream kitchen. TW

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