Wickes - Sheffield Crystal Peaks Recensioni 

65
TrustScore 4 su 5

4,2

Drakehouse Retail Pk, Unit 1B, Crystal Peaks South Yorkshire, S20 7JJ, GB


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Valutata 1 stelle su 5

Staff are very unhelpful, asked for a product and answer was either on shelf or in back and walked off. Most of the staff dont seem to know anything or unwilling to help.

L'azienda ha risposto

Valutata 5 stelle su 5

Just had a new bathroom fitted by Tim W and designed by Lewis B. Absolutely perfect from start to finish - both went above and beyond to add all the finishing touches and make the whole process a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Brilliant friendly service… called into to buy 10 plasterboards this morning… Tracy, Paul the team were super helpful, no fuss in helping me load my van. Thank you Wicks Sheffield (with some help from... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Our experience was made so easy with the help from Hannah. Nothing was to much trouble. Hannah helped us every step of the way from our kitchen design and measuring our kitchen to helping us with c... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di forniture per il bagno
  3. Negozio di articoli da cucina
  4. Azienda specializzata in energia solare

Informazioni su Wickes - Sheffield Crystal Peaks

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informazioni di contatto

  • Drakehouse Retail Pk, Unit 1B, Crystal Peaks, South Yorkshire, S20 7JJ, Regno Unito

  • +441142514624

4,2

Molto buono

TrustScore 4 su 5

65 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,2

Tutte le recensioni

(65)

13.341 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Came to wicked to buy gloss in a…

Came to wicked to buy gloss in a certain colour and Joel helped by mixing the colour for me. Very helpful

7 gennaio 2026
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Risposta di Wickes - Sheffield Crystal Peaks

Hi Michelle.

We're happy to hear that we could assist you with creating your perfect gloss colour. Thank you for your positive feedback and for sharing your experience!- PP

Valutata 5 stelle su 5

Great service and help

A guy who helped me called Joel was great and he helped me pick out tiles, sign me up for the discount plan and carry out stuff to the car. Great service.

20 dicembre 2025
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Risposta di Wickes - Sheffield Crystal Peaks

Hi Rob.

Thanks for taking the time to share your review, We're happy to hear that you had such a positive experience! We appreciate you mentioning the assistance you received- PP

Valutata 5 stelle su 5

Dealt with Joel

Dealt with Joel, quick and efficient.

4 dicembre 2025
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Risposta di Wickes - Sheffield Crystal Peaks

Hi Amelia.

We're happy to hear that your experience was quick and efficient. Thank you for your feedback.
- PP

Valutata 5 stelle su 5

Very good delivery man and shop staff…

Very good delivery man and shop staff are helpful and kindly

3 dicembre 2025
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Risposta di Wickes - Sheffield Crystal Peaks

Hi, Thanks for taking the time to leave your review. We are happy to hear that your delivery driver was very good and the staff were kind and helpful. Thanks again for the kind feedback. -JL

Valutata 5 stelle su 5

Prompt service.

Prompt service.
Polite staff.

1 dicembre 2025
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Risposta di Wickes - Sheffield Crystal Peaks

Hi Kim, we're happy our staff was polite and, our service was prompt. Thank you for your feedback; we appreciate it. -LG

Valutata 2 stelle su 5

Rude cashier

Visited Crystal Peaks store yesterday and oh boy cashier plain rude. We didn’t have a big order but the cashier spent the whole interaction talking to a colleague! Barely acknowledged our presence. A visit to a branch nearer Sheffield City Centre earlier in the week the complete opposite.

24 ottobre 2025
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Risposta di Wickes - Sheffield Crystal Peaks

Hi Ruth, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes. - AH

Valutata 1 stelle su 5

meand my husband went in to have some…

meand my husband went in to have some paint mixed today the man who we asked to mix it had no idea what he was doing he was tall with a bold head and had glasses on my husband tried telling him how to do it my husband knows how to use the machine because thats what he did for 7 years when he worked for homebase but he wouldn't listen just rude so we went to the range you need to train your staff

31 agosto 2025
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Risposta di Wickes - Sheffield Crystal Peaks

We appreciate you taking the time to share your experience. We're sorry to hear the paint mixing service wasn't satisfactory and that our employee was unhelpful. We will pass this onto the relevant team(s) to look into further to improve our service. -AK

Valutata 5 stelle su 5

Kitchen design by Lewis Burley at crystal peaks branch Sheffield

Had an appointment with Lewis Burley to design my kitchen he was absolutely fantastic, he explained everything to me and nothing was to much trouble he went above and beyond for me showing me all my options he was so patient he is a real credit to your company thank you Lewis from Julia and Lynne

11 agosto 2025
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Risposta di Wickes - Sheffield Crystal Peaks

Hi Julia, thank you for taking the time to leave a review. I'm really pleased to see that Lewis went above and beyond during your design appointment making sure that everything was explained properly. Thank you for your lovely comments. -LG

Valutata 5 stelle su 5

Lewis Jordon Burley from Sheffield…

Lewis Jordon Burley from Sheffield Crystal Peaks store was amazing. From him visiting my home to measure my kitchen to the follow up appointment in store.Lewis took time to explain everything he had designed and swap things to me have the perfect kitchen I wanted. He was so patient & great advice as given to me. He is highly professional at his job & would recommend him to any one who needs a kitchen to visit him.
Thank you Lewis for help much appreciated
Lynn Collins

11 agosto 2025
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Risposta di Wickes - Sheffield Crystal Peaks

Hi Lynn, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Lewis in our store and that they provided you with useful advice and help in bringing this kitchen to life. -AH

Valutata 5 stelle su 5

I had a kitchen and a bathroom…

I had a kitchen and a bathroom designed.
It was the best experience I've ever had from beginning to end.
The patience, correct advice, support, and professionalism of the designer, Lewis Burley, were just examples of the service I had not seen in ages.
I just had my kitchen fully installed. I cannot thank them enough for the excellent service I received.

27 luglio 2025
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Risposta di Wickes - Sheffield Crystal Peaks

We appreciate you sharing your experience. We're happy to hear that the kitchen and bathroom design process was exceptional, and the service you received from Lewis was excellent. Thank you for your positive feedback!
- PP

Valutata 5 stelle su 5

Customer service

Went into wicked crystal peak for the second time this week the first time was not so good the q at the till was disgusting
But this time I had to go back for some more paint and sleeper they had been moved around so could not find them .I ask a young lad called Corey who was filling shelves he was brilliant left what he was doing to find the products I needed he offered to carry it to my car but I said I would be fine but could he take it to the till where there was no queue thank you to me that was brilliant customer service more of this wickes please .

25 luglio 2025
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Risposta di Wickes - Sheffield Crystal Peaks

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Corey in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

My experience for the past few months…

My experience for the past few months at wicks Sheffield crystal peaks has been absolutely amazing hence me making my return daily for my materials “JO” has made my shopping experience easy fast and stress free with the incredible store and item knowledge she has always got a smile and ready to help Evan when I’ve over purchased or purchased the wrong item she has always made this situation easier and over all stress free and verry knowledgeable would highly recommend this store and Jo keep up the good work !!

28 giugno 2025
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Risposta di Wickes - Sheffield Crystal Peaks

We appreciate you sharing your positive experience at our Sheffield Crystal Peaks store. We're happy to hear that Jo made your shopping trips easy and stress-free with their knowledge and helpful attitude. We value your recommendation!
-AF

Valutata 5 stelle su 5

Fantastic group of people

On finally choosing a new kitchen both my wife & I decided to go with the one we liked at Wickes,That’s when we met Tori one of the kitchen designers there.We described which one we liked & off we went,
Tori Was so easy to speak to & extremely helpful,We arranged a date for her to check out the dimensions of our kitchen layout told her what we would like & left it all in her hands.Tori came up with a design which both my wife & I loved & with a little tweaking here & there went for it,We left everything in Tori’s hands the measurements,the ordering,EVERYTHING,Fantastic service. “Got to say Tori made everything so easy for us” Date set for delivery & the installation & off we go.Wickes chose ASKO Installations for our project & Kevin came to check exactly what was required,set a date and WOW both Kevin & Leyton worked like men possessed,what a great team they are they both knew what each other were doing & everything went like clockwork including the follow up trades,which Kevin arranged……Our new kitchen looks FABULOUS,My wife sprouted peacock feathers just like the advert on TV. When showing friends & family our new kitchen.We would also like to send a massive thank you to Alistair our designated kitchen customer co- ordinator
ALL IN ALL GUYS THANK YOU ALL FOR MAKING WHICH WE THOUGHT WAS GOING TO BE A STRESSFUL EXPERIENCE,INTO SUCH A PLEASANT ONE.
P.S Bathroom next.

6 febbraio 2025
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Risposta di Wickes - Sheffield Crystal Peaks

We're happy to hear that you and your wife enjoyed the kitchen design service. It's great to know that the team made the whole experience so pleasant for you, and we appreciate your positive feedback-GS

Valutata 1 stelle su 5

Abysmal tap display

Came in to buy a kitchen tap but was soon put off by the display covered in dust and most of the taps with missing parts. How ever you think someone is going to purchase one is beyond believe.
Looking at reviews this will fall on deaf ears only reply to positive reviews 😕😕

10 giugno 2025
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Risposta di Wickes - Sheffield Crystal Peaks

We appreciate your feedback and time. We're sorry the display's condition and missing parts affected your experience. We'll address this to ensure a better presentation in the future!
-AF

Valutata 5 stelle su 5

Top man Lewis

Great work from our sales/design main man Lewis Burley. So easy to chat with, not pushing the sale. Just let's it flow. Great with assisting with the design of our new bathroom.
And, again superb when it came to getting in touch with after the design and sale was completed.
Also top work from the installation team. Quick, professional and tidy throughout.

Brilliant. Shall be coming for a kitchen next.

8 marzo 2025
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Risposta di Wickes - Sheffield Crystal Peaks

Hey Jason, thank you for your amazing review, and I'm delighted that Lewis was first class throughout your bathroom experience. Enjoy your new space! - Dylan

Valutata 5 stelle su 5

A fantastic end to end service

A fantastic end to end service provided by Hannah and the team for our new bathroom design & install. Well recommended.

22 aprile 2025
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Risposta di Wickes - Sheffield Crystal Peaks

Thank you for your kind words! We are thrilled to hear that you had a positive experience with Hannah and the team. We strive to provide exceptional service, and we're delighted that you found our design and installation process to be top-notch. TW

Valutata 5 stelle su 5

Corey and Rees was amazing they helped…

Corey and Rees was amazing they helped us move and load a lot of materials they was very pleasant and gave that personal touch

4 maggio 2025
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Risposta di Wickes - Sheffield Crystal Peaks

We're thrilled to hear about the positive experience you had with Corey and Rees. It's wonderful to know they provided exceptional service and made your move a smoother process. We appreciate your kind words and are glad you were pleased with their personal touch-GS

Valutata 5 stelle su 5

Great customer service!

I had a problem with a tin of mixed paint and Jo (DM) was amazing! So helpful and understanding and sorted everything out for me. Fab customer service! Thank you so much!!

30 aprile 2025
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Risposta di Wickes - Sheffield Crystal Peaks

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jo in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

Joanne (supervisor in drakehouse wickes…

Joanne (supervisor in drakehouse wickes Sheffield) is an absolute star and helped me and my daughter sort out which correct skirting board to order. She is an absolute credit to your company ! Alison and hannah

21 aprile 2025
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Risposta di Wickes - Sheffield Crystal Peaks

We're thrilled to hear about your positive experience with Joanne. It's wonderful to know she went above and beyond to assist you and your daughter. Her dedication to providing excellent customer service is truly appreciated.
-AF

Valutata 1 stelle su 5

Absolute dreadful experience - AVOID

Absolute dreadful experience. After 4 months of being messed around we finally cancelled the whole bathroom order and installation. Sheffield Drakehouse store are incompetent in every aspect. To top it off there’s the bathroom installers that Wickes don’t even do proper vetting with so instead you get random people who are absolutely useless, and don’t even respond to you. If this was a proper company the staff would be sacked and the “bathroom installers” would be reported to whoever they get employed from. Waste of time and effort. This is only a snippet of our experience with Wickes. Poor communication and organisation! Before we cancelled everything we never received even ONE phone call from a Manager, or had a response to our complaint via their website, and we still haven’t to this day. AVOID THIS COMPANY - WE WISH WE HAD READ THE REVIEWS BEFORE WASTING OUR TIME WITH THIS POOR COMPANY.

30 dicembre 2024
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Risposta di Wickes - Sheffield Crystal Peaks

Hey Shani, thank you for your valuable feedback and I'm sincerely sorry to hear about your bathroom installation. I will ensure to feed this back so we can improve on this, if you need any further help please reply back to the private message I've sent you on trustpilot. - Dylan

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