Wickes - Rushden Recensioni 39

TrustScore 4.5 su 5

4,5

Crown Way, Rushden Northamptonshire, NN10 6BT, GB


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Valutata 5 stelle su 5

Thank you to Sophie who flagged up the benefits of getting a trade card for me and spent time with me getting me signed up. Very helpful and now saving me money too🤗

L'azienda ha risposto

Valutata 1 stelle su 5

Poor quality, I ordered 2 colour kitchen and I have couple mistake order pipe but I tell him I will not used, he ordered wrong decor colour, wrong soft close quantity he said it's system error but he... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

So happy with our visit today, and very happy that i was served by brilliant Sophie! It’s so nice to see a friendly, smiling face in customer service nowadays and Sophie definitely delivered that. She... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went to the store in Rushden as visiting Rushden Lakes nearby .Nice store , always clean and tidy . Looking for a particular product so asked a young girl , believe her name was Alex . Very friendly... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di forniture per il bagno
  3. Negozio di articoli da cucina
  4. Azienda specializzata in energia solare

Informazioni su Wickes - Rushden

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Scritti dall'azienda

Promise 1

Informazioni di contatto

  • Crown Way, Rushden, Northamptonshire, NN10 6BT, Regno Unito

  • +441933359499

4,5

Eccellente

TrustScore 4.5 su 5

39 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Thank you to Sophie who flagged up the…

Thank you to Sophie who flagged up the benefits of getting a trade card for me and spent time with me getting me signed up. Very helpful and now saving me money too🤗

1 aprile 2026
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Risposta di Wickes - Rushden

Hi Mark, Thanks for taking the time leaving your review. We're happy to hear that Sophie was able to help you get a trade account set up for you. Thanks again for the kind feedback. -JL

Valutata 5 stelle su 5

Donna was a star. X

Tomorrow I’m having my hallway redone, new flooring and I needed some edging to fill the gap between the flooring and skirting board.
When I got to the till there was a lady there and I asked her if she could find me the price of the edging and this plant pot that I had chosen , she said no problem and told me the final bill.. she said I could save you 10% by filling out some information which she filled out on my behalf and said to download the app.
The lady’s name was Donna, she was so lovely, really bubbly personality and went above and beyond to help me, she didn’t need to and I was really thankful. She was a breath of fresh air and it’s just a shame there’s not more “Donna’s” working in other retail shops. She was really lush.

2 marzo 2026
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Risposta di Wickes - Rushden

Hi Jason,

It's great to know that Donna went above and beyond during your visit. We're happy to hear you were able to save 10% on your purchase! We appreciate you taking the time to share your kind words. -Ellysse

Valutata 5 stelle su 5

Very helpful

I visited the Rushden store today looking for a plumbing part. Unfortunately the store did not stock the item but Cheyann googled a store nearby who had the item in stock. Cheyann saved my day, was so very helpful and patient. thank you so much. You are a credit to the store.

7 febbraio 2026
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Risposta di Wickes - Rushden

Hi Angie, Thank you for taking the time to share your feedback with us. We are happy to hear that Cheyann went the extra mile to help you get the part you needed. -SM

Valutata 5 stelle su 5

Friendly and Helpful


My husband and I visited the shop today and had the pleasure of meeting Donna. She was extremely friendly and polite, and she shared a lot of valuable information about insulation and other things we need to know right now.

14 gennaio 2026
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Risposta di Wickes - Rushden

Hi Ana, Thanks for taking the time leaving your review. We are happy to hear that Donna extremely friendly, polite and shared a lot of knowledge on the insulation that you required. Thanks again for the kind feedback. -JL

Valutata 5 stelle su 5

Happy Staff

April was very helpful and smiley, nice to see someone enjoy their job and be genuinely happy to help.

9 gennaio 2026
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Risposta di Wickes - Rushden

Hi, Nextee. Thank you for taking the time to share your review with us. We are happy to see that April was very helpful and friendly during your visit. Thanks again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Mark at the Rushden store has been so…

Mark at the Rushden store has been so helpful over the past week (various visits for DIY materials). Friendly, knowledgeable and went above and beyond to help

15 dicembre 2025
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Risposta di Wickes - Rushden

Hi Evie, we're happy to hear that you received such great assistance during your visits. We appreciate you acknowledging the team member's helpfulness and knowledge. Thank you! -LG

Valutata 5 stelle su 5

Great customer service

Customer service assistant Donna very kind and helpful. Thank you!

21 novembre 2025
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Risposta di Wickes - Rushden

We're happy to hear that you had a positive experience with Donna. Thank you for your kind words and for taking the time to leave us feedback! -AK

Valutata 5 stelle su 5

Sophie was brilliant

Sophie was brilliant. I new what I wanted but when I went in to get it there was more choice than I thought. Sophie looked it up online for me and answered my questions 👍

23 novembre 2025
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Risposta di Wickes - Rushden

Hi Laura, Thanks for taking the time to leave your review. We are happy to hear that Sophie was brilliant and was able to help you find the best product for your needs. Thanks again fpr the feedback. -JL

Valutata 5 stelle su 5

I went with a friend to buy some paint…

I went with a friend to buy some paint and tile edging. I am old and have difficulty walking and we had to ask at the cash point if there were any small trolleys as we couldn't manage the large ones but there weren't any. Sophie came with us to find the 3 different paints we needed and took them back to the cash point while we got the tile trim. Great customer service. Thank you

22 novembre 2025
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Risposta di Wickes - Rushden

We appreciate you taking the time to share your experience. We're glad to hear that the assistance in finding your paints and bringing them to the till was helpful. We will look into providing smaller trolleys for customers who need them. Thank you again. -AK

Valutata 5 stelle su 5

Lovely, friendly service and staff!

So happy with our visit today, and very happy that i was served by brilliant Sophie! It’s so nice to see a friendly, smiling face in customer service nowadays and Sophie definitely delivered that. She even complimented my little girls sparkly shoes! My daughter was over the moon and wouldn’t stop going on about the “nice lady at the till.” 🤣❤️ Would definitely recommend this store. Keep being brilliant Sophie!

22 novembre 2025
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Risposta di Wickes - Rushden

We're happy to hear that you enjoyed your visit! It's wonderful to know that Sophie made your and your daughter's day so special. We appreciate you recommending our store and your kind words. -AK

Valutata 5 stelle su 5

Just had Jay mix some paint for me,got…

Just had Jay mix some paint for me,got to say he was so helpful felt like he went the extra yard to help,

13 novembre 2025
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Risposta di Wickes - Rushden

Hi Ant, we're happy to hear that our team member was so helpful and went the extra mile for you. We appreciate your positive feedback very much! -LG

Valutata 5 stelle su 5

Sophie was really helpful

Sophie was really helpful, she helped us with exactly what we needed, customer service was brilliant. Very polite!! pleased with our visit❤️

9 novembre 2025
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Risposta di Wickes - Rushden

Hey Millie, thanks for your five-star review and I'm glad you enjoyed the service from Sophie in our Rushden store! - Dylan

Valutata 5 stelle su 5

Rachael was amazing…

Rachael was amazing with the specific design we had in mind. She managed to give us everything we wanted appliance wise. All done with a great sense of humour.

8 novembre 2025
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Risposta di Wickes - Rushden

Hello Leanne, thanks for your amazing review regarding the service you received from Rachael in our Rushden store, enjoy your new space! - Dylan

Valutata 5 stelle su 5

Help at my local wickes

Going into my local wickes store, I needed some help placing a delivery, thankfully Emily was there! She was an amazing help and did it all with a smile

28 ottobre 2025
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Risposta di Wickes - Rushden

Hi, Tom. Thank you for taking the time to share your review with us. We are really pleased to see that, Emily, was able to help you place your online order in store. Thank you again for your valuable feedback. - Scott H

Valutata 5 stelle su 5

Dana was very helpful and considerate…

Dana was very helpful and considerate when I needed to exchange an item with no receipt.

31 ottobre 2025
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Risposta di Wickes - Rushden

Hi Roger Bailey, We're happy to hear that we provided considerate assistance during your exchange from Dana. Thank you for your positive feedback; we appreciate it. -LC

Valutata 5 stelle su 5

Donna was very helpful.

I came into store and couldn't find what I was looking for, I spoke to a lovely lady called Donna who was most helpful in assisting me with locating what I needed, thank you Wickes.

29 ottobre 2025
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Risposta di Wickes - Rushden

Hey Sid, thanks for your five-star review, and I'm glad you enjoyed the service from Donna in our Rushden store! - Dylan

Valutata 5 stelle su 5

Excellent

Very well organised store with helpful staff, Donna was happy to help and knowledgeable on which products might best suit my needs

29 ottobre 2025
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Risposta di Wickes - Rushden

Hi, Jorge. Thank you for taking the time to share your review with us. We are happy to see that you found our staff to be friendly and helpful during visit, especially, Donna who was very knowledgeable. Thank you again for your kind feedback. - Scott H

Valutata 4 stelle su 5

Great service, need to get better bags!

I came into my local Rushden Wickes today to get some pebbles I needed for my back garden. I had my daughter with me so I asked for help when I got in with loading the trolley, a nice girl at the till called for someone and they came down to help. When loading the pebbles a couple of the bags split, this wasnt the fault of the gentleman helping, the bags seem to be awful at holding the pebbles and he tried his best to get them scooped up into another bag for me. He said that the bags do split sometimes and he apologised, its not his fault though. He helped me to the car and even suggested putting another couple of bags in my boot to put the pebbles on because i had just had my car cleaned. I dont wish for my score to reflect poorly on the store or the young gentleman helping me, but the bags were awful and should be thicker to withstand the weight of the pebbles inside, they went everywhere and made a mess that seems avoidable. I did say I'd write a review to have my say about these bags, so I do hope this doesn't go unnoticed. I do apologise I didn't get the gentleman's name but he was very thoughtful.

27 ottobre 2025
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Risposta di Wickes - Rushden

Hi Samantha, We appreciate you taking the time to share your experience with us. We're glad the team member was helpful, and we're sorry to hear about the issues with the pebble bags. We'll be sure to look into this to prevent similar problems in the future. Thank you for bringing this to our attention. -LC

Valutata 5 stelle su 5

Aiden dealt with a return item which we…

Aiden dealt with a return item which we were struggling to work with. He delayed his lunchbreak to help us with our issue. Aiden was polite, friendly and very helpful. It was refreshing to receive such brilliant service.

9 agosto 2025
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Risposta di Wickes - Rushden

We're happy to hear that you received brilliant service and appreciate you highlighting the positive assistance you received with your return from Aiden. Thank you for your feedback. -AK

Valutata 5 stelle su 5

A brilliant all round experience

I was exploring having my kitchen refurbished and looked at several companies. I had home visits from two and decided that Wickes of Rushen was the favourite.

The Design Consultant was Rachael Scott and from the home visit to my decision to place an order she was brilliant. I had hers change the original design several times which she did with patience and skill. She was extremely helpful in assisting me in choosing cabinets, worktops and tiles.
There was no attempt at a hard sell, just careful listening and gentle suggestions.

I did place an order in the end not just because of the good value of the cabinets and fitting costs but the service which Rachael provided. I highly recommend her as a credit to the Company

8 agosto 2025
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Risposta di Wickes - Rushden

Hi David, we appreciate you sharing your kind feedback. We're happy to hear that our design consultant Rachel at the Rushden store was so helpful during your kitchen refurbishment exploration, providing patient assistance and valuable suggestions. It's great to know that the service, along with the value, led to your decision. - LC

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