Wickes - Norwich Recensioni 

152
•
TrustScore 4.5 su 5

4,3

2 Turnpike Close, Norwich Norfolk, NR6 5BD, GB

•

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Valutata 1 stelle su 5

Terrible service from the Kitchen designer. Promised several times to send quotation and designs. Waited over four weeks and there was still no price or design, even though we had the designer me... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I contacted Wicks community projects to help jump start our new play initiative at St Michael's school in Aylsham. They have kindly made a donation of storage boxes/bins to keep our equipment safe and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Massive thanks to Elisha Greer from the Norwich branch for designing another stunning kitchen for us (Chester intelligence reed green). This lady definitely knows her stuff always available to answer... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It was an absolute delight spending a hour going over a kitchen design. It was apparent instantly that Sarah had not only many years of experience but crucially cared about all aspects of how the... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. anche in
  3. Azienda specializzata in energia solare
  4. Negozio di articoli da cucina
  5. Negozio di forniture per il bagno

Informazioni su Wickes - Norwich

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informazioni di contatto

  • 2 Turnpike Close, Norwich, Norfolk, NR6 5BD, Regno Unito

  • +441603418000

4,3

Eccellente

TrustScore 4.5 su 5

152 recensioni

5 stelle
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4,3

Tutte le recensioni

(152)

14.656 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

This company is an absolute disgrace

This company is an absolute disgrace. Do not use, unless you want stress, frustration, incredibly poor service and to be ripped off. Unbelievably poor.

28 luglio 2026
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Risposta di Wickes - Norwich

We are truly sorry to hear about your incredibly frustrating experience and deeply regret that we failed to meet your expectations. We have requested additional information, so we can get this looked into further. -AK

Valutata 5 stelle su 5

Great service from Paula, Lou, and Emma

Great service from Paula, Lou, and Emma, helped me load x30 heavy sheets of 2.4 x1.2 x18m OSB boards on my truck very hot day,
Much appreciated 👍

7 luglio 2026
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Risposta di Wickes - Norwich

Hi, Geoff. Thank you for taking the time to share your review with us. We're delighted to see that your happy with the service provided by Paula, Lou and Emma. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Welcoming

Welcoming, professional, knowledgeable, constructive, friendly

14 luglio 2026
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Risposta di Wickes - Norwich

Hi, Thank you for taking the time to share your review with us. We really appreciate your valuable feedback. - Scott H

Valutata 5 stelle su 5

We had such a positive experience with Emma and the team at Norwich Wickes.

We had such a positive experience with the team at the Norwich Wickes store while sourcing materials for our primary school gardening project.

A huge thank you to Emma and the rest of the team for their excellent customer service. Communication was outstanding throughout, everyone was friendly and genuinely happy to help. They also went above and beyond by helping to load everything into the car, which was very much appreciated!

It's wonderful to see a local store supporting the community in such a positive way. Thank you again, Emma and the Norwich team – your help has made a real difference to our school project. Highly recommended!

13 luglio 2026
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Risposta di Wickes - Norwich

Hey Victoria, we are so pleased to hear about your positive experience with our team at the Norwich store. It's wonderful that our colleagues provided excellent customer service and went above and beyond to assist with your school gardening project. We appreciate your kind words and are glad we could support the community. - Dylan

Valutata 5 stelle su 5

Booked a kitchen design visit with Ady

Booked a kitchen design visit with Ady. Really helpful and pointed out some potential issues with the plumbing etc even though we would be using our own builder. Great design and ideas and will book the final design session this week before ordering.

11 luglio 2026
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Risposta di Wickes - Norwich

We're so pleased to hear that your design visit was helpful and that Ady provided great ideas and insights, even regarding potential plumbing issues. We look forward to your final design session! -AK

Valutata 5 stelle su 5

I had some questions about paint types…

I had some questions about paint types and the differences and bathroom piping, and when I asked a colleague for help a lovley boy named Logan came and assisted me to find the perfect one.

5 luglio 2026
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Risposta di Wickes - Norwich

Hey Tayla, thanks for your five-star review, and I'm glad you enjoyed the service from Logan in our Norwich store! - Dylan

Valutata 5 stelle su 5

Great experience from design to delivery

Great experience getting a partial new kitchen for our home arranged with Wickes in Norwich. My designer was Laini and she was very helpful and patient from start to finish, coming out to the property and helping us incorporate some of our existing kitchen cabinets into the new kitchen design. We were also fully supported with several minor design changes during the process. Laini also helped expedite delivery of the cabinets and worktops to ensure we completed the project in good time. High recommend Wickes kitchen design service.

1 giugno 2026
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Risposta di Wickes - Norwich

Hi, Chris. Thank you for taking the time to share your review with us. We're delighted to hear that your design consultant, Laini, provided such helpful and patient support throughout your kitchen project. It's great that she was able to help incorporate your existing units and keep everything on track. We appreciate your recommendation and hope you enjoy your new kitchen! Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Wickes Kitchen Design Service

Visited the Norwich store today to see Sarah Cochius regarding a kitchen, utility room and shower room re-fit. Everything sorted out very efficiently thanks to Sarah's thorough knowledge of the subject, and professional yet friendly, approachable manne

2 luglio 2026
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Risposta di Wickes - Norwich

Hi Mr David Price, we're so pleased to hear about your positive experience at our Norwich store! It's wonderful that our team member provided such thorough knowledge and a professional yet friendly approach for your re-fit. Thank you for sharing your kind feedback. -LG

Valutata 5 stelle su 5

Excellent staff member

To be honest, your kitchen designer Stuart Gardiner at the Norwich store has been fantastic.
From the initial consultation to fitting.. and all the little troublesome bits in between he has been fantastic and very professional.
This gentleman deserves a 5+ review..
An absolute credit to your company.

2 luglio 2026
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Risposta di Wickes - Norwich

Hi Mike, thanks for sharing your wonderful feedback! We're so pleased to hear about your excellent experience with Stuart. It's fantastic that he was so professional and helpful throughout the entire process. -LR

Valutata 5 stelle su 5

Helpful staff

Just been to Wickes of Norwich and met two of the most friendliest and knowledgeable people we have had dealings with for a very long time just wanted help with a sink and tap but nothing was to much trouble unfortunately we didn’t get get the young ladies name but the gentleman’s name was Clive thank you Pat &David

1 luglio 2026
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Risposta di Wickes - Norwich

We are so pleased to hear about your positive experience and that our team members were friendly and knowledgeable. It's wonderful to know that nothing was too much trouble. We appreciate your kind feedback. -AK

Valutata 5 stelle su 5

Paula at the Norwich store is always…

Paula at the Norwich store is always extremely helpful and friendly. She goes above and beyond to assist.

27 giugno 2026
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Risposta di Wickes - Norwich

Hi There,

We're so glad to hear Paula consistently provides helpful and friendly service, going above and beyond to assist. Thank you for your kind words! -Ellysse

Valutata 5 stelle su 5

Visited the store and needed some help…

Visited the store and needed some help finding some items, Justin assisted and was very kind and knowledgeable. Thanks again Justin :)

24 giugno 2026
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Risposta di Wickes - Norwich

Hey Katie, thanks for your five-star review, and I'm glad Justin was able to help you out in our Norwich store! - Dylan

Valutata 4 stelle su 5

New bathroom

Bathroom designer Kathy at Norwich store was approachable and helpful and always at the end of the phone. We were kept well informed about deliveries which were always on time. Bathroom fitters were polite, friendly and helpful and the quality of finishing was excellent.

18 maggio 2026
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Risposta di Wickes - Norwich

Thank you for your wonderful feedback! We are so pleased Kathy was helpful and that your delivery and fitting experience was excellent. We hope you enjoy your new bathroom for many years to come! -AK

Valutata 5 stelle su 5

We were served by a lovely friendly and…

We were served by a lovely friendly and extremely helpful member of staff at the Norwich branch PAULA .
Thank you so much for your help Paula

13 giugno 2026
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Risposta di Wickes - Norwich

We're so glad Paula provided friendly and helpful service. Thank you for your wonderful feedback! -AK

Valutata 5 stelle su 5

We met with Lois

We met with Lois, she was brilliant! extremely experienced, very helpful and not at all pushy. She helped us design a kitchen that we are proud of. I can’t say enough good things about her and she’s a credit to the company.

13 giugno 2026
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Risposta di Wickes - Norwich

Thanks for taking the time to leave your 5-star review. We're so pleased to hear about your positive experience designing your new kitchen with Lois. We appreciate your kind words about the professional and helpful assistance received. - AB

Valutata 5 stelle su 5

CAME INTO THE STORE ON SATURDAY 13TH…

CAME INTO THE STORE ON SATURDAY 13TH WAS SERVED BY A LOVELY LADY CALLED PAULA WHO WAS VERY POLITE AND HELPFUL IN EXPLAINIG WHERE TO FIND THE PRODUCTS I NEEDED A CREDIT TO THE COMPANY

13 giugno 2026
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Risposta di Wickes - Norwich

Thanks for taking the time to leave your 5-star review! We're so pleased to hear Paula provided such helpful and polite service. Thank you for your wonderful feedback. - AB

Valutata 5 stelle su 5

Came in to store on Saturday

Came in to store on Saturday, Paula was very helpful and a credit to the company

13 giugno 2026
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Risposta di Wickes - Norwich

Thanks for taking the time to leave your 5-star review. We are so glad to hear Paula was helpful during your visit. We appreciate your kind words. - AB

Valutata 5 stelle su 5

Amazing Service from Laini!

Amazing Service from Laini!
Over the moon with our kitchen! From the first meeting with Laini, her design (just wow!) her knowledge and advice has been outstanding. Everything she advised and timelines were on point. She stayed in contact throughout, from the home visit to after everything was fitted. It was such a nice touch to have a call to make sure we were happy with our kitchen after it was all installed!! If you’re looking for a friendly, competent designer I highly recommend you go see Laini! Her price was competitive and she listened to what we wanted. 5 star service, thanks Laini & Wickes we love our kitchen.

13 giugno 2026
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Risposta di Wickes - Norwich

Hi Victoria, we are so pleased to hear how delighted you are with your new kitchen! It's wonderful that Laini's expertise, advice, and continued support made such a positive impact. Thank you for your kind recommendation. -LR

Valutata 5 stelle su 5

Great custormer service from Tracy and…

Great custormer service from Tracy and Paula
Directed to exactly where I needed to be and answered all my questions

13 giugno 2026
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Risposta di Wickes - Norwich

Hi John, we're delighted to hear that Tracy and Paula provided excellent service and guidance. We appreciate your kind words! -LR

Valutata 5 stelle su 5

We are glad we chose Wickes for our new…

We are glad we chose Wickes for our new kitchen. From the first time that Lois Hall visited us and drew up the plan, to the fantastic job that Keith Moore did tin removing our old kitchen and completely fitting the new one, we couldn't have had better service. Everything was delivered on time, the skips to put everything in which was removed were all part of the deal. Also interest-free payment was a bonus! Our new kitchen is fabulous and we are very happy with it l

2 maggio 2026
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Risposta di Wickes - Norwich

Hi Lynda, we are so glad you chose us for your new kitchen! We're delighted to hear that the design process and installation were fantastic, and that everything was delivered on time. We're happy you're enjoying your fabulous new kitchen! -LG

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