Wickes - Northampton Riverside Recensioni 

85
TrustScore 4.5 su 5

4,7

Fairground Way 1, NN3 9HZ Northampton, England, GB


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Valutata 5 stelle su 5

Popped in today for some building sand and a bag of repair tarmac and was expertly assisted by Lottie who’s customer service was spot on today, she spent the time to show me reviews from her phone o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We have just had our new kitchen installation completed, purchased from Wickes at Riverside Northampton and installed by Leon’s Renovations. The design created by Jamie Matcham was absolutely fabulou... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Came into see Cameron Barton, what an absolute pleasure to come across, very knowledgeable and friendly. Gave me a breakdown an assurance was given especially when it comes to your kitchen. He also st... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Do not go with this company, we are still without a working kitchen for 6 months, their trade men are not to be trusted . Wickes customer service are terrible at getting it sorted ,communication betw... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di forniture per il bagno
  3. Negozio di articoli da cucina
  4. Azienda specializzata in energia solare

Informazioni su Wickes - Northampton Riverside

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informazioni di contatto

  • Fairground Way 1, NN3 9HZ, Northampton, England, Regno Unito

  • 01604 218400

4,7

Eccellente

TrustScore 4.5 su 5

85 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(85)

14.161 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I have been to the new Wicks at…

I have been to the new Wicks at Riverside and have found the staff really helpful. Lewis helped me with sorting out getting paint that I needed and nothing was too much trouble. It makes a nice change to be able to go into a store and be greeted with pleasant helpful staff

24 aprile 2026
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Risposta di Wickes - Northampton Riverside

Hi Linda,

We appreciate you taking the time to share your experience at our Riverside store. It's wonderful to hear that you found our staff helpful, especially Lewis with your paint selection. It's great to know their assistance made your visit pleasant. -Ellysse

Valutata 5 stelle su 5

Excellent customer service from Tracy

I’d like to thank Tracy for going above and beyond what is expected. We had so many queries from paint choices to skirting board thickness and Tracy was able to answer all of our questions and we left the store with everything we needed.

21 aprile 2026
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Risposta di Wickes - Northampton Riverside

Hi Ellen, Thank you for your five-star review, we are pleased to learn that Tracy was able to offer you a great customer service regarding your required paint and skirting boards. We wish you well with your project and appreciate your business.

Valutata 5 stelle su 5

Great customer service.

Wanted to purchase insulation but I wasn’t familiar with the type of product i should purchase. Thankfully, Paul assisted me with great customer service and professionalism by clearly explaining what product would be good for the context of my problem helping me make the right decision. Furthermore, as someone who has a bit of a walking difficulty he went above and beyond by helping me load the items into my car allowing my time at wickes to be stress free from start to the finish. I was very impressed by the customer service at wickes and i will be shopping here again in the future.

31 marzo 2026
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Risposta di Wickes - Northampton Riverside

We appreciate you sharing your experience. We're happy to hear that Paul assisted you with your insulation purchase and provided excellent service. It's great to know their help made your visit stress-free. -AK

Valutata 5 stelle su 5

This was great I rang ahead to check if…

This was great I rang ahead to check if they had the tap in stock and Charlie said that she would put it to one side as there was 1 in stock. I picked it up 20 minutes later with no effort at all. Magic thanks very much Charlie thanks for going the extra mile to ensure I got the tap I needed.

20 aprile 2026
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Risposta di Wickes - Northampton Riverside

Hi Mathew Barber, We're happy to hear that you had such a positive experience. We appreciate you taking the time to leave us this great feedback. It's wonderful knowing we could make getting the tap you needed so effortless.

Valutata 5 stelle su 5

Customer service

Anna at customer services was very helpful and informative, with good product knowledge, thankyou

18 aprile 2026
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Risposta di Wickes - Northampton Riverside

We appreciate you sharing your review with us. We're delighted to hear that you found Anna to be helpful and informative. -AK

Valutata 5 stelle su 5

I needed heavy products.

I needed heavy products.
Charlie the Cashier and Lewis surpassed themselves in assisting me .

13 aprile 2026
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Risposta di Wickes - Northampton Riverside

Hi Anon,

We're delighted to hear that Charlie and Lewis were so helpful in assisting you with your heavy products. Thank you for your positive feedback! -Ellysse

Valutata 5 stelle su 5

When I arrived I needed to buy 4 things…

When I arrived I needed to buy 4 things so not knowing your store( newly opened) I asked Lotte where an item was.
Most assistants normally offer a direction to walk in or aisle number but Lottie took me there and seeing I had a list took me straight to the other 3 products.
So great product range and an exemplary member of staff.

7 aprile 2026
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Risposta di Wickes - Northampton Riverside

We're happy to hear that you enjoyed your experience in our new store. We appreciate you mentioning Lottie's exceptional service and are glad they could assist you so efficiently. Thank you for your positive feedback! -AK

Valutata 5 stelle su 5

Tracie is very nice and friendly

Tracie is very nice and friendly. I had a really wonderful experience today, Tracie not only served me very quick, but also helped me with setting up the account. I was in no time out of the store on my way to my DIY project.

10 aprile 2026
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Risposta di Wickes - Northampton Riverside

Hi Infinity Cinema, We're happy to hear that you had a wonderful experience! It's great that Tracie was able to assist you quickly and efficiently with your account setup. Thank you for your review! -LC

Valutata 5 stelle su 5

New local store at Riverside…

New local store at Riverside Northampton very usefully placed.

Looking for a replacement kitchen and the with help and guidance of Cameron, Wickes’s in house design consultant, soon ended up with the package we wanted. Excellent professional service from Cam, very knowledgeable of the options available and produced a comprehensive specification quickly.

Kitchen on order awaiting a start date from the fitters.

7 aprile 2026
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Risposta di Wickes - Northampton Riverside

Hi Bruce,

We're happy to hear that our store is conveniently located for you! It's great to know that Cameron provided excellent, professional service and that you quickly found the kitchen package you wanted. Thank you for your review. -Ellysse

Valutata 5 stelle su 5

Kind & helpful staff

I had been sent to Wicks at Riverside Northampton by my husband to purchase some screws and brackets! I asked at the desk and Lottie came to help me, she was so kind and helpful, really chatty and made the whole shop experience a pleasant and easy one! Thank you! 🤩

7 aprile 2026
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Risposta di Wickes - Northampton Riverside

We're happy to hear that your visit was pleasant and easy. We appreciate you mentioning the assistance you received from Lottie. Thanks again for the kind feedback. -AK

Valutata 5 stelle su 5

New fence

Really helpful store.
Answered all my questions.
Found all that I needed.
Thank you Lottie. & The team

6 aprile 2026
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Risposta di Wickes - Northampton Riverside

Hi Mrs B, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a great experience with Lottie and the team in store and found that they were able to answer all your questions while providing excellent customer service! -Summer M

Valutata 5 stelle su 5

Just had the most amazing service from…

Just had the most amazing service from ANNA. Helped me load a lot of wood in the van, helped me get the wood I required. An amazing employee WICKS riverside have. Great job 👏

4 aprile 2026
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Risposta di Wickes - Northampton Riverside

Hello John, thank you for your five-star review, and I'm glad that Anna in our Northampton Riverside store was able to help you out during your visit! - Dylan

Valutata 5 stelle su 5

Exceptional new store -Wickes, Riverside

It was an absolute pleasure to go to the newly opened Wickes on Riverside. The staff are extremely professional and friendly and it was amazing to get sound advice from staff. Ash was particularly helpful and without his help I would not have been able to complete my purchase; his assistance and advice was second to none. I will definitely be using this store again as everyone is so helpful.

23 marzo 2026
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Risposta di Wickes - Northampton Riverside

Hi Raine, Thank you for taking the time to share your feedback with us. It is wonderful to hear that you had a great experience in the new Riverside store! We are happy to hear that Ash provided excellent customer service in helping you complete your purchase, We look forward to seeing you again soon. -SM

Valutata 5 stelle su 5

Customer service experience

Customer service. Lewis was so, kind, caring and very professional, he was excellent from start to finish. Please thank him again!

22 marzo 2026
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Risposta di Wickes - Northampton Riverside

Hi Julie, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Lewis was able to provide excellent customer service! -SM

Valutata 5 stelle su 5

Love the new Wickes store

Love the new Wickes store. Got some really good advice, and help, from Dan (duty manager) and one of his shop assistants. Will definately be shopping there again.

13 marzo 2026
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Risposta di Wickes - Northampton Riverside

Hi, Mrs Cessford. We appreciate you taking the time to leave us a review. We're happy to hear that you received good advice and assistance from Dan during your visit and will shop with us again. Thank you for your kind feedback. - Scott H

Valutata 5 stelle su 5

Today I was served by Emilia

Today I was served by Emilia. She was extremely helpful, attentive, polite and friendly. She made our experience stress free and supported us getting the paint color we wanted. Thank you so much for all your help. 😁

7 marzo 2026
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Risposta di Wickes - Northampton Riverside

We're happy to hear that you received such wonderful assistance from Emilia. It's great to know the service you received made your experience stress-free and helped you find the perfect colour. Thank you for your feedback. -AK

Valutata 5 stelle su 5

Easy to make the appointment and kept…

Easy to make the appointment and kept informed. Tamsin was fantastic and we had a good conversation about likes dislikes, what I hoped to achieve with a new bathroom plan.
Looking forward to seeing the results.

6 marzo 2026
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Risposta di Wickes - Northampton Riverside

We're glad the appointment was easy to arrange and that you were kept informed. It's great to hear you had a good conversation with Tamsin, and we look forward to you seeing the new bathroom plan. -AK

Valutata 5 stelle su 5

Great service from Anna for my floor !

Great service from Anna for my floor !

4 marzo 2026
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Risposta di Wickes - Northampton Riverside

Hi Florain, Good to know that you received great customer service from our colleague Anna on you recent visit to our store. Many thanks for your review.

Valutata 5 stelle su 5

Lewis at Northampton Riverside couldn't…

Lewis at Northampton Riverside couldn't have been more helpful. He was very chatty and helpful and gave me useful advice on my paint selection.

20 febbraio 2026
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Risposta di Wickes - Northampton Riverside

Hi Viki, We appreciate you sharing your experience. It's great to hear that our staff member was helpful and provided useful advice for your paint selection. - Sean

Valutata 5 stelle su 5

ordering a new Kitchen.

we recently popped into the Riverside store to look at the kitchens and made an appointment with Aaron to design our new kitchen, have been very happy with the service. Aaron has been attentive throughout. We look forward to seeing the kitchen installed.

15 febbraio 2026
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Risposta di Wickes - Northampton Riverside

Hi, Mrs Roots. Thank you for taking the time to share your review with us. We're really happy to see that Aaron provided excellent customer service during design appointment. Please do keep us updated on your project! Thank you again for your kind feedback. - Scott H

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