Wickes - Martlesham Heath Recensioni 303

TrustScore 5 su 5

4,9

Anson Road, Martlesham Heath, Ipswich Ipswich, IP5 3RU, GB


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Valutata 5 stelle su 5

We are delighted with our new kitchen. From start to finish we have received a professional service. Firstly thanks to Shanel our design consultant for her help and guidance in not only pl... Leggi di più

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Valutata 5 stelle su 5

I can honestly say, that I am in Wickes Martlesham at least 4 times a week for various items. The staff are friendly and helpful, I would especially single out Becky who is always cheerful and up for... Leggi di più

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Valutata 5 stelle su 5

I am a regular at Wickes Martlesham and I think without exception the staff cannot be faulted - they are jolly without being overly casual eg "enjoy your afternoon mixing 80kgs of readymix ! ". Toda... Leggi di più

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Valutata 2 stelle su 5

I love Wickes. Normally. Very helpful staff. This occasion i picked up a Polyfilla tub and approached the till, and, dropped it. I didn't realise the bottom of the tub split. At the counter a female a... Leggi di più

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Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di forniture per il bagno
  3. Negozio di articoli da cucina
  4. Azienda specializzata in energia solare

Informazioni su Wickes - Martlesham Heath

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Scritti dall'azienda

Promise 1

Informazioni di contatto

  • Anson Road, Martlesham Heath, Ipswich, Ipswich, IP5 3RU, Regno Unito

  • +441473200168

4,9

Eccellente

TrustScore 5 su 5

303 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Friendly and helpful

I can honestly say, that I am in Wickes Martlesham at least 4 times a week for various items. The staff are friendly and helpful, I would especially single out Becky who is always cheerful and up for a banter if time and customers allow. Well done to a great team

26 maggio 2026
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Risposta di Wickes - Martlesham Heath

Hi Martin, Thank you for your review regarding our store at Martlesham and especially about the great customer service you get from our store colleague Becky. We appreciate your comments about the whole team and your business. Thank you.

Valutata 5 stelle su 5

Fantastic service

Fantastic service.
Especially Becky although been there couple times over the last few days and all the staff have been great.

25 maggio 2026
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Risposta di Wickes - Martlesham Heath

Hi Ferg, we are so happy you had a fantastic experience with us! We appreciate your kind words about Becky and our staff. -LR

Valutata 5 stelle su 5

Shout out for Gemma at Wickes Martlesham

Went to Wickes to buy some sand for some block paving. Served by the most welcoming assistant Gemma. Gemma was helpful and happy, it was almost a pleasure to part with my cash 😊! No more B&Q for me, it will always be Wickes whilst they continue to employ such excellent staff.

21 maggio 2026
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Risposta di Wickes - Martlesham Heath

We're so glad you had such a positive experience with us! We truly appreciate your kind words about Gemma and are happy to know we could make your visit enjoyable. -AK

Valutata 5 stelle su 5

We are delighted with our new kitchen

We are delighted with our new kitchen. From start to finish we have received a professional service. Firstly thanks to Shanel our design consultant for her help and guidance in not only planning but with a follow up visit after the work was completed.
Secondly to Steve our Wickes fitter who was reliable and worked really hard.
Wickes also provide a dedicated customer service but the few minor problems we had were resolved quickly between Steve and the Martlesham store.

19 maggio 2026
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Risposta di Wickes - Martlesham Heath

Hi, Dave. Thank you for taking the time to share your review with us. We're really pleased to see that your design consultant, Shane, was outstanding from start to finish, providing great guidance and a professional service. We are also happy to see that your fitter, Steve, was reliable, and our customer service team were able to sort any issues that occurred. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Great staff at this well stocked…

Great staff at this well stocked Martlesham Wickes.
Gemma is particularly jolly and helpful.

21 maggio 2026
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Risposta di Wickes - Martlesham Heath

Hi Douglas, Thank you for your review. We are pleased that you find our store in Martlesham Heath well stocked. Thank you also for mentioning how helpful you found our store colleague Gemma. We appreciate your business.

Valutata 5 stelle su 5

Excellent service and brilliant staff

Excellent service and nice to find an honest store when I left some items in trolley previous evening after paying for them and the staff keeping them behind till - thank you Gemma

21 maggio 2026
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Risposta di Wickes - Martlesham Heath

Hi Justin, we're so glad to hear of your positive experience and that we could assist with your forgotten items. Thank you for your kind words! -LG

Valutata 5 stelle su 5

Wickes Martlesham

I am a regular at Wickes Martlesham and I think without exception the staff cannot be faulted - they are jolly without being overly casual eg "enjoy your afternoon mixing 80kgs of readymix ! ".
Today I was signed up Wickes Trade Pro which I have fended off for years. Becky@Martlesham was on the counter and a great ambassador for the business.

19 maggio 2026
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Risposta di Wickes - Martlesham Heath

Thanks for taking the time to leave your 5-star review, William. We're so glad to hear about your positive experience with our team members. It's wonderful to know they made your visit enjoyable and that you appreciate their friendly approach. Thank you for sharing your kind words. - Andrew

Valutata 5 stelle su 5

Great Staff

Whoever does the hiring for Wickes Martlesham is doing a great job. Staff are so friendly. Becky was great yesterday, prompting this review, but really they are all terrific. I have Toolstation, Screwfix and B&Q all on the doorstep but will always choose Wickes first!

10 maggio 2026
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Risposta di Wickes - Martlesham Heath

HI Mark, Thanks for taking the time leaving your review. We're happy to hear that you had such a positive experience in our store. It's great to know Becky's friendliness made a difference, and we appreciate your choosing us over other options. Thanks again for the kind feedback. -JL

Valutata 5 stelle su 5

I was looked after by Becky @…

I was looked after by Becky @ Marrtlesham, she was very attentive, very helpful and really knowledgeable. nothing was too much trouble. Becky went above and beyond to help, first class customer service, thank you so much for your help and advice, a real credit to Wickes

20 aprile 2026
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Risposta di Wickes - Martlesham Heath

We appreciate you taking the time to leave your review. We're happy to hear that you found the service attentive, helpful, and knowledgeable. It's great to know that Becky went above and beyond to help. -AK

Valutata 5 stelle su 5

Great experience shopping at Martlesham…

Great experience shopping at Martlesham today - Becky was very friendly, knowledgeable and helpful. Highly recommended.

20 aprile 2026
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Risposta di Wickes - Martlesham Heath

Hi Smith James,

We're delighted to hear that you had a great experience. It's wonderful to know that Becky was friendly, knowledgeable and helpful. We appreciate your recommendation! -Ellysse

Valutata 5 stelle su 5

Im thrilled with my new kitchen

Im thrilled with my new kitchen and recommend Darrell Langridge who designed it at Wicks. Its astonishing how he designed it to have so much cupboard and drawer space and a tall larder, yet the finished kitchen seems more spacious than before. The quartz surface and quartz breakfast bar is beautiful. The kitchen is stunning. Thanks so much.

13 aprile 2026
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Risposta di Wickes - Martlesham Heath

It's great news that you are so pleased with your new kitchen! Your positive feedback about the design and increased space is greatly appreciated. We are delighted that you are pleased with the finished kitchen. -AK

Valutata 5 stelle su 5

How wonderful Gemma was today at Wickes Martlesham Heath

I popped into Wickes this afternoon to pick up a large tub of Fence paint - at only £12 it was a bargin! At the till was an energetic lady (Gemma) who was serving a woman who have a young child with her. Gemma was lovely to the child had a chat and offer them a sweet out of box she had. I thought how lovely !! I was next and Gemma was very pleasant asked me if I got every think I needed and was very engaging, I remarked how nice she was to the previous customer and even offered me a sweet - which I enjoyed. I just wanted to put on record how great my experience was today but more important how excellent Gemma was - well done !

7 aprile 2026
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Risposta di Wickes - Martlesham Heath

Hi Alanincapel, Thanks for your review. We're happy to hear you found a bargain and that you had such a positive experience. It's great to know that Gemma was so engaging and made your visit enjoyable. We appreciate your kind words. - Sean

Valutata 5 stelle su 5

Employee of the Month

I have the nomination for Employee of the Month and it's only 2nd April!
Needed a replacement part for a shower head rail, the question is will it fit when I get home?
Needn't have worried - Becky's product knowledge and attention to detail ensured not only did I have the correct item but she saved me some money as well.
All done with genuine enthusiasm and a smile.

2 aprile 2026
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Risposta di Wickes - Martlesham Heath

Hi Nicholas, We appreciate you sharing your experience. We're happy to hear that Becky's product knowledge and attention to detail ensured you had the correct shower head rail replacement while saving money. We value your positive feedback! -Summer M

Valutata 5 stelle su 5

Brilliant experience at Wickes, Martlesham today.…

Brilliant experience at Wickes this morning, all down to Becky@Martlesham, who sorted out some colour match paint for us with the friendliest,most helpful demeanor we could have asked for. She went above and beyond to make sure we got what we needed, and she put a smile on our faces in the process!
Honestly couldn't have asked for a more pleasant and positive experience. Well done Wickes, and especially well done and thank you to Becky. You made our day!

2 aprile 2026
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Risposta di Wickes - Martlesham Heath

Hi Stuart, We appreciate you sharing your positive experience at our Martlesham store. We're happy to hear that you found Becky helpful and that their service made your visit a pleasure. It's great to know you had a pleasant experience. - Sean

Valutata 5 stelle su 5

Just popped in quickly to grab…

Just popped in quickly to grab something id forgotten. Becky on the desk asked if I had a trade account which I didn't then proceeded to sign me up. Very friendly and very professional, it was nice to meet a member of staff who was helpful and friendly.

17 marzo 2026
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Risposta di Wickes - Martlesham Heath

Hi John, We're happy to hear that you found Becky helpful and friendly during your visit. We appreciate you taking the time to share your positive experience with us! - Sean

Valutata 5 stelle su 5

Becky at Martlesham

We had Becky serve us at the Martlesham Ipswich Branch and she couldn’t have been more friendly and helpful. The world needs more Becky’s.. a credit to the Wickes Team!

11 marzo 2026
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Risposta di Wickes - Martlesham Heath

Hi Matt,

We're happy to hear that you had such a positive experience. It's great to know Becky was so helpful and friendly. We appreciate your kind words! -Ellysse

Valutata 5 stelle su 5

Yasmin in your Martlesham store is…

Yasmin in your Martlesham store is absolutely amazing. Fantastic service and a lovely person.

11 marzo 2026
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Risposta di Wickes - Martlesham Heath

Hi Marcus, We appreciate you taking the time to share your feedback. We are so glad to hear that you had such a positive experience in our store with Yasmin. - Sean

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. Jasmine was particularly helpful with choosing paint and some exchanges. Thank you .

4 marzo 2026
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Risposta di Wickes - Martlesham Heath

Hi Duke,

Thank you for sharing your feedback with us. We're delighted to hear that Jasmine provided excellent customer service, and was helpful during your exchange. -Ellysse

Valutata 5 stelle su 5

I recently moved to the area Martlesham…

I recently moved to the area Martlesham Heath and Wicks is on my doorstep, I found the staff very helpful, the young lady on the till Becky, was brilliant, she helped me join the wicks trade group and was very knowledgeable and polite. I will be ordering my new Kitchen soon. Well done Wicks, I’m very pleased with the service I received.

28 febbraio 2026
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Risposta di Wickes - Martlesham Heath

Hi Barry, We hope your move to the Martlesham Heath area went smoothly. We are pleased to learn that your nearby Wickes store can provide you with what you need, taking advantage of your new Trade account. Thank you for your five-star review which mentioned our store colleague Becky. Your review is very much appreciated. - DG

Valutata 5 stelle su 5

An amazing experience with Wickes kitchens.

I had an amazing experience from choosing, to ordering to the delivery of my Wickes kitchen (Martlesham Heath Ipswich) units and the appliances, all thanks to Darell Landridge!, he was so helpful and knowledgeable, nothing was too much trouble and I took a while -ages - choosing what I wanted and then altered my mind, then altered it back again! Oh an his unending patience and politeness, he gave me discounts so that I was able to save as much money as was possible.
My own builder installed the units as he custom made a few bits to it, the team had forgotten to send some wall cupboard doors but as I wasn't having the units installed until a while after they were delivered I was out of the reporting time for shortages or errors, but I called the Customer Service team and they were fine about it! No problem at all!
One thing that I would advise is anyone is that if you are having your own installer make sure they are there when Darrell or another advisor comes for the measuring up process as Darrell was able to discuss potential issues (pipe work) with my builder and work them out at the beginning so there were no surprises.
Every time I open my door to my kitchen I can't help but smile! Anyone who comes to see me remarks on my amazing units and are surprised that the units are Wickes they think they're designer ones!
I thoroughly recommend Wickes for your new kitchen! Great value products! Looks amazing! And great, friendly, knowledgeable staff!

1 marzo 2026
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Risposta di Wickes - Martlesham Heath

Hi Kim.

We're happy you had such a positive experience designing your kitchen! It's great to know the team was helpful and accommodating, and that you are pleased with the final result. We appreciate you recommending us!- PP

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