Wickes - Hinckley Recensioni 

113
TrustScore 4.5 su 5

4,7

Sword Drive, Hinckley Leicestershire, LE10 0GL, GB


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Valutata 5 stelle su 5

Ash, the operations manager, was a great help at the Hinckley store, polite, very helpful and went above and beyond to assist. He helped me load a bulky order into my car with no issues. He guided me... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was unable to locate what I was looking for today 9/8/26 at the Hinckley store. When a store assistant called Sarah came to help me, she went over and above to ensure I got what I came in for, the s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Bought a large ketter box Jack and Ryan were very helpful bringing it to the till on a trolley and loading it into the car. Great customer service.

L'azienda ha risposto

Valutata 1 stelle su 5

The elderly woman at the till was shocking, she is customer facing for gods sake! Never spoke she looked like she never wanted to be there. Nice store been going there for years, never really write re... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di forniture per il bagno
  3. Negozio di articoli da cucina
  4. Azienda specializzata in energia solare

Informazioni su Wickes - Hinckley

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informazioni di contatto

  • Sword Drive, Hinckley, Leicestershire, LE10 0GL, Regno Unito

  • +441455613385

4,7

Eccellente

TrustScore 4.5 su 5

113 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(113)

14.037 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Brilliant store

Brilliant store, friendly team, click and collect is mega fast 👍

23 marzo 2026
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Risposta di Wickes - Hinckley

Hi N Mackers, We appreciate you taking the time to share your positive experience. We are so glad you found our team friendly and click & collect fast. -LC

Valutata 5 stelle su 5

Brilliant from start to finsh.

Brilliant from start to finsh.

Came out for a home visit to design our kitchen , design was back quickly for us to review and change if needed.

The whole process was easy from start to finsh Order arrived when scheduled.

Highly recommend..

20 marzo 2026
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Risposta di Wickes - Hinckley

Hi, Declan. Thank you for taking the time to share your review with us. We're really pleased to see that you found the design process brilliant from start to finish. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Super help

Currently having to walk with a stick so moving around is tricky. Asked young man in store if he could help me find a bracket. His name was Chris (Hinckley branch) and he was clearly cracking on in the store filling shelves but didn’t hesitate to go find what I needed. Thank you. Lucky to have good employees like Chris.

3 marzo 2026
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Risposta di Wickes - Hinckley

Hi Phil, We're happy to hear that a team member was able to assist you during a difficult time. We appreciate you acknowledging their helpfulness and thank you for your positive feedback. - Sean

Valutata 1 stelle su 5

I have just been to the Wickes in…

I have just been to the Wickes in Hinckley and have never Meet such miserable and unpleasant staff I asked a woman the price of a box of tiles she replied isn’t it on the box I wouldn’t have asked. If it was she couldn’t help me and I would have to look in the shop for them which I did went back to checkout different woman she was not happy there was no code on the tile I had to walk back and carry one of the large tiles back when I got there she just replied I have found it went to pay no please thank you just a dirty look if these two woman don’t want the job why don’t they leave I’m sure plenty of others would be glad of a job without customers there wouldn’t have jobs I will not be returning there again even my husband said how unhelpful and rude they were

2 marzo 2026
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Risposta di Wickes - Hinckley

Hi, Susan. Thank you for taking the time to share your review with us. We are sincerely sorry to learn that you are not happy with the customer service you received in store. This isn't the kind of service we expect to see. I have sent you a request for more information, so I can look into this for you. Thank you again for your feedback. - Scott H

Valutata 5 stelle su 5

I went in today to find some ceramic cartridges

I went in today to find some ceramic cartridges, the team in the store are so helpful.

Big shout out to Peter (I think his name was)

22 febbraio 2026
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Risposta di Wickes - Hinckley

Hi, Taylor. Thank you for taking the time to share your review with us. We're really happy to see that Peter and staff were helpful during your visit. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Excellent customer service from Dave @…

Excellent customer service from Dave @ wickes Hinckley
Really helpful advice.
Thank you Dave

10 febbraio 2026
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Risposta di Wickes - Hinckley

Hi Carol,

It's great to hear you received excellent customer service and helpful advice from Dave. We appreciate your kind words and feedback. -Ellysse

Valutata 5 stelle su 5

Adding to my kitchen with extra units…

Adding to my kitchen with extra units after an extension was made very easy with the help from Karen at the Hinckley store. She went the extra mile to help me source the appropriate units and accessories that I needed. Excellent customer service, would definitely recommend.
Date of experience Dec 25 & Feb 26

7 febbraio 2026
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Risposta di Wickes - Hinckley

Hi Sharon.

We appreciate you taking the time to share your experience at the Hinckley store. We're happy to hear that you received excellent customer service and that our team member was helpful in sourcing the units and accessories you needed.- PP

Valutata 5 stelle su 5

Thank you Yussuf

I had a very positive experience with Yussuf in designing our kitchen
Helpful and understanding.
We also got an amazing discount as we ordered in January
We can't wait till March when all comes together
thank you

18 gennaio 2026
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Risposta di Wickes - Hinckley

Hi Wendy, Thank you for taking the time to share your feedback with us. It is wonderful to hear that you had such a great design experience with Yussuf! -SM

Valutata 5 stelle su 5

Thank you David

I often go to Wickes Hinckley and whilst all the staff are friendly and good there is one member of staff called David who is always extremely happy and friendly. He is a great advocate for Wickes and really deserves a huge shout out!

7 febbraio 2026
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Risposta di Wickes - Hinckley

Hi Ian, Thank you for taking the time to leave your feedback. It is wonderful to hear that you received such excellent customer service from David and the rest of the team at our Hinckley store! -SM

Valutata 5 stelle su 5

David is very polite helpful and…

David is very polite helpful and friendly makes you feel welcome to the store he also gives outs hints and tips that are always very useful, he genuinely is a nice polite and friendly employee and is a credit to your store

7 febbraio 2026
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Risposta di Wickes - Hinckley

Hi Dionne, Thank you for taking the time to share your feedback with us. It is wonderful to hear that David was able to deliver excellent customer service while helping you in store!

Valutata 5 stelle su 5

Sandhu at Hinckley was very helpful in…

Sandhu at Hinckley was very helpful in designing our bathroom to maximise the space available he answered all questions and gave good advice, many thanks

24 gennaio 2026
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Risposta di Wickes - Hinckley

Hi Laura, Thank you for taking the time to share your feedback with us, We are happy to hear that Sandhu was able to give you advice and answer all your questions! -SM

Valutata 5 stelle su 5

Project could not have gone better.

Our kitchen project could not have gone better from start to finish. Sandhu was so helpful and knowledgeable when doing our design, making suggestions and helping us choose the colour most suitable for our kitchen. Our fitter Andy Bubb was brilliant, he was meticulous, and cleaned up regularly and obviously takes a pride in his work. We cannot fault the service we received from Wickes Hinckley, and would highly recommend.

3 febbraio 2026
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Risposta di Wickes - Hinckley

Hi David Forman, We appreciate you sharing your experience. We're happy to hear that Sandhu was helpful and knowledgeable when designing your kitchen and that the fitter Andy Bubb was brilliant, meticulous, and took pride in their work. We appreciate your recommendation! -LC

Valutata 5 stelle su 5

Buying a kitchen at Hinckley Wickes Our experience of choosing a kitchen at…

Our experience of choosing a kitchen at Wickes has been very enjoyable. This has been made even more so by the design consultant Harkunwar Sandu who has made the whole process exceptionally easy. He has been extremely helpful with every aspect and my wife and I have been impressed with his helpful and friendly manner.

29 dicembre 2025
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Risposta di Wickes - Hinckley

Hi Keith, we appreciate you sharing your feedback with us. We're happy to hear that you found choosing a kitchen enjoyable and that the process was exceptionally easy. It's great to know that you were impressed with the helpful service. -LG

Valutata 5 stelle su 5

Kitchen design

Sandhu was brilliant in helping to design my new kitchen. Helpful, knowledgeable and friendly - would highly recommend!

23 gennaio 2026
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Risposta di Wickes - Hinckley

Hi George,

Thank you for sharing your feedback with us. We're delighted to hear that Sandhu was helpful, knowledgeable and friendly while helping you design your new kitchen. We appreciate your recommendation! -Ellysse

Valutata 5 stelle su 5

Always come to this Wickes as it is my…

Always come to this Wickes as it is my local store.
Today I had an amazing experience here with the customer service, Nat helped us above and beyond.
I came with my father in law who had a quite a big list and without Nat getting the stuff would have taken three times longer probably. Nat helped us above lot.
Thank you so much!

22 gennaio 2026
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Risposta di Wickes - Hinckley

We're so happy to hear that you had such a positive experience in our store. It's great to know that Nat was so helpful and made your visit easier. Thank you for your kind words! -AK

Valutata 5 stelle su 5

Really positive experience with Yussuf…

Really positive experience with Yussuf in designing our bathroom. He was super patient, helpful and had some really good ideas. I’d highly recommend him and Wickes for bathroom design

17 gennaio 2026
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Risposta di Wickes - Hinckley

Hi, Linda. Thank you for taking the time to share your review with us. We are really pleased to see that Yussuf provided a really positive design experience. We also are happy to hear that Yussuf was patient and helpful whilst suggesting some great ideas for your new bathroom design. Please do keep us updated on your project. Thanks again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Very helpful and understanding

Very helpful and understanding, showed us all options of kitchens we could have, very friendly

14 gennaio 2026
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Risposta di Wickes - Hinckley

Hi Simon, Thank you for sharing your feedback. It is great to hear that you had a positive experience in-store! -SM

Valutata 5 stelle su 5

Karen is really helpful and…

Karen is really helpful and knowledgeable and has endless patience. We changed our bathroom design several times and her advice is greatly appreciated, especially when trying to work to a budget

7 gennaio 2026
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Risposta di Wickes - Hinckley

Hi customer, we appreciate your feedback and are so glad that our advice was helpful while designing your bathroom within your budget. We're happy to hear that you found our team member patient and knowledgeable. -LG

Valutata 4 stelle su 5

Wickes installers great - in store advisor a little pushy

Wickes installers carried out our bathroom installation during the week beginning 1st December. The two gentlemen were fantastic — on time, tidy, and they completed the job as scheduled. They explained all the steps clearly throughout the process. The wall and floor tiling was beautiful, flat, and straight. They cleaned up after themselves, with minimal dust during the demolition and tile cutting. I couldn’t fault their work. 5 Stars!

However, the Wickes bathroom adviser in-store felt a little pushy and advised us to purchase the wrong radiator, as well as providing some incorrect guidance. This included advising us to buy certain items in store as they werent available online. The delivery of the bathroom items arrived in three separate parts, of which we were only aware of one. The other two deliveries arrived unexpectedly, and it was lucky we were in and that the installers were able to wait for the items. 4 Stars.

Despite a few bumps along the way, it was a good overall experience. I would recommend sitting down and doing your own research into the fixtures and fittings to ensure you’re getting a good deal and that everything fits correctly.

1 dicembre 2025
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Risposta di Wickes - Hinckley

Hi Kerry, Thank you for taking the time to share your feedback. We’re sorry to learn about the challenges you faced with the in-store advice and delivery process. Your comments about the radiator recommendation and unexpected deliveries are very helpful, and we’ll make sure they’re passed on to the relevant teams to improve the experience for future customers. It is wonderful to hear that you had such a great experience with the installers and are pleased with the final result. -SM

Valutata 5 stelle su 5

Great experience

We would like to thank our consultant at Hinckley Wickes, Karen Waldron, for all her help, advice and support with our new kitchen. She answered all our questions and made the process so easy for us especially when we wanted to make some changes. Her happy disposition and can do attitude reassured us throughout the process.

22 novembre 2025
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Risposta di Wickes - Hinckley

Hi Mrs Denise Matthews, we're happy to hear that our consultant provided such valuable assistance with your new kitchen. It's great to know that their advice and support made the process easy, and their attitude reassured you. Thank you for your review. -LG

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