Wickes - Handsworth Recensioni 

105
TrustScore 5 su 5

4,8

122 Holyhead Road, Handsworth West Midlands, B21 0LL, GB


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Valutata 5 stelle su 5

Popped into Wickes needing some help and ended up getting top-tier customer service thanks to Natalie and Bal. They were bright, super approachable, and completely sorted me out with what I needed wi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went into Wickes to pick up a large quantity of floorboards and one of the team members Amrit very kindly helped me carry and load them into the van and answered all my questions. He was very helpful... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The staff is really helpful. I went in there today, needed some help with selecting some stuff for my garden. Amrit told me which options where available and what was the best choice accordingl... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

What type of customer service is this? Worktop worth over £100 has been delivered damaged, I cannot wait for them to collect and re-change for a different one, as needed fitted assp, so i have said i... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di forniture per il bagno
  3. Negozio di articoli da cucina
  4. Azienda specializzata in energia solare

Informazioni su Wickes - Handsworth

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informazioni di contatto

  • 122 Holyhead Road, Handsworth, West Midlands, B21 0LL, Regno Unito

  • +441215154252

4,8

Eccellente

TrustScore 5 su 5

105 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(105)

14.037 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Kim helped me place my order

Kim helped me place my order. I was so impresses i will be back again.

16 agosto 2026
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Risposta di Wickes - Handsworth

We're so glad to hear that you were impressed with the service you received from Kim and that you'll be back again. Thank you for sharing your positive feedback! -AK

Valutata 5 stelle su 5

Good customer service

Went into Wickes to pick up a large quantity of floorboards and one of the team members Amrit very kindly helped me carry and load them into the van and answered all my questions. He was very helpful and friendly. Nelly very kindly called me to inform me my collection was ready.

11 agosto 2026
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Risposta di Wickes - Handsworth

Hi, Amrik. Thank you for taking the time to share your review with us. We're really pleased to see that, Amrit was very helpful and friendly during your visit, providing excellent customer service. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

The staff were really helpful today at…

The staff were really helpful today at wickes handsworth. Bal and Nat were especially very helpful. I highly recommend this store. Thank you

4 agosto 2026
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Risposta di Wickes - Handsworth

Hi Balwant, We're so pleased to hear that Bal and Nat were really helpful at the Handsworth store. It's wonderful to know you highly recommend us! - Sean

Valutata 5 stelle su 5

Popped into Wickes needing some help…

Popped into Wickes needing some help and ended up getting top-tier customer service thanks to Natalie and Bal. They were bright, super approachable, and completely sorted me out with what I needed without any fuss. It’s rare to find staff who are both genuinely friendly and actually know their stuff so well. They’re a credit to the store—will definitely be back!
Thank you so much Natalie and Bal for your help.

4 agosto 2026
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Risposta di Wickes - Handsworth

Hi Mohammed,

We are absolutely thrilled to hear about your fantastic experience! It's wonderful that Natalie and Bal were bright, approachable, and able to sort out everything you needed without any fuss. We truly appreciate your kind feedback. -Ellysse

Valutata 5 stelle su 5

Great customer service

Adam was great at giving advice and recommendations.
He's a great employee.
What a blessing to Wickes.
Thank you Adam.

29 luglio 2026
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Risposta di Wickes - Handsworth

Hi Francis, We're so pleased to hear that Adam provided such great advice and recommendations. Thank you for sharing your positive experience! - Sean

Valutata 5 stelle su 5

Came into the store today in handsworth…

Came into the store today in handsworth to shop for some paint and other things I needed and the staff were very helpful especially bal and Natalie. They showed me what I needed and gave me some advice on the paint also

28 luglio 2026
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Risposta di Wickes - Handsworth

Hi Ruksana, We're so pleased to hear about your positive experience and the excellent service you received from the staff and from Natalie. It's wonderful that our team was so helpful in assisting you with your paint and other needs! - Sean

Valutata 5 stelle su 5

The staff is really helpful

The staff is really helpful.
I went in there today, needed some help with selecting some stuff for my garden.
Amrit told me which options where available and what was the best choice accordingly.
He helped me also with lifting some material to taking it to my van.
His service was excellent!

26 luglio 2026
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Risposta di Wickes - Handsworth

We're so pleased to hear about your positive experience. It's wonderful that Amrit was so helpful in assisting you with your garden selections and even helped you with lifting materials to your van. Thank you for your kind feedback! -AK

Valutata 5 stelle su 5

Nat & Bal were super helpful!

21 luglio 2026
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Risposta di Wickes - Handsworth

Thank you for taking the time to leave us this feedback. We're happy to hear that Nat and Bal were very helpful during your visit. -AK

Valutata 5 stelle su 5

Went to wickes in Handsworth to buy…

Went to wickes in Handsworth to buy shower switch I have received excellent service by vanish and Bal. showed me the product and explained the difference. I am very happy with service

25 luglio 2026
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Risposta di Wickes - Handsworth

We're so pleased to hear about your positive experience and that Vanish and Bal provided such helpful assistance with your shower switch purchase. It's wonderful that they explained the differences! -AK

Valutata 5 stelle su 5

Nat and Bal customer service is just a…

Nat and Bal customer service is just a fantastic and vwry hwlpfull thank you wickes

21 luglio 2026
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Risposta di Wickes - Handsworth

We're so pleased to hear that Nat and Bal provided such fantastic and helpful service. Thank you for sharing your positive experience with us! -AK

Valutata 5 stelle su 5

Bathroom tiles

Nat and bal helped choose the right tiles for my bathroom . Highly recommend wickes handsworth.

21 luglio 2026
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Risposta di Wickes - Handsworth

Hi, Sungjinwooh. Thank you for taking the time to share your review with us. We're happy to see that Nat and Bal both helped you choose the right tiles for your bathroom project. Thank you again for your valuable feedback. - Scott H

Valutata 5 stelle su 5

Came in today for paint

Came in today for paint, came across kim who was an amazing assistant she helped me and my brother to find the best paint for the job great interaction with her as she approachable and easy to talk to myself and brother will be returning again due to the good experience n customer service

16 luglio 2026
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Risposta di Wickes - Handsworth

Hi, Daniel. Thank you for taking the time to share your review with us. We're really pleased to see that Kim was friendly and helpful during your visit, providing great customer service. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Thank you wickes handsworth

Nat, Bal and Sahil helped me today with tiles that I purchased. They were very friendly and helpful. Sahil helped me load the tiles into my car. Highly recommend Handsworth store

14 luglio 2026
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Risposta di Wickes - Handsworth

We're so pleased to hear about your positive experience! It's wonderful to know that our team members were friendly and helpful. Thank you for your kind words! -AK

Valutata 5 stelle su 5

great customer service

i wanted some gravel that was out of stock but was being delivered and i could see what i wanted in the yard behind the barrier. i begged them to let me have some. i couldn’t come back the next day. eventually someone took pity and went and fetched it for me. great customer service.

7 luglio 2026
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Risposta di Wickes - Handsworth

Hi Rosemary, Thank you for your five-star review about our customer service. We were happy to help and appreciate your business.

Valutata 5 stelle su 5

I visited the store searching for…laminate floor

I visited the store searching for laminate flooring, Amrit was most helpful he's a great advisor went above and beyond to help me find what I was looking for. Excellent customer service I will most definitely visit this store again.

9 luglio 2026
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Risposta di Wickes - Handsworth

We're so pleased to hear about your positive experience and the excellent customer service you received. It's wonderful that Amrit was so helpful in assisting you. Thank you for your wonderful feedback! -AK

Valutata 5 stelle su 5

Staff

Amrit has helped me with my shopping today alot, he helped me choose, pay and put tiles into my car. I appreciate his hard work.

9 luglio 2026
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Risposta di Wickes - Handsworth

We're so pleased to hear that Amrit provided such helpful service, assisting you with choosing, paying, and loading your tiles. We appreciate you sharing your positive experience! - AB

Valutata 5 stelle su 5

Nat and Bal helped me with everything I…

Nat and Bal helped me with everything I needed today. Very friendly and helpful service
Thank you

7 luglio 2026
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Risposta di Wickes - Handsworth

We're so glad to hear Nat and Bal provided such friendly and helpful service. Thank you for your kind words and for letting us know about your positive experience! - AB

Valutata 5 stelle su 5

Great Customer Service

I don't normally leave reviews, but I really wanted to for Tracey at the Handsworth Wickes branch because the service she gave was genuinely outstanding. From the moment I spoke to her, she was friendly, patient, and happy to help. She took the time to answer my questions and made sure I found exactly what I needed without making me feel rushed.

It's rare to come across customer service like that these days, and she really made my visit to the Handsworth branch a positive experience. Tracey is an absolute credit to the team, and I hope she gets the recognition she deserves. Thank you again for all your help!

6 luglio 2026
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Risposta di Wickes - Handsworth

We're delighted to hear you had such a positive experience at our Handsworth branch. It's wonderful that Tracey was friendly, patient, and helpful, making your visit enjoyable. We appreciate your kind words and positive feedback. - AB

Valutata 5 stelle su 5

I had a great experience with Manny

I had a great experience with Manny, he helped me find the right things and gave me amazing advice.

2 luglio 2026
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Risposta di Wickes - Handsworth

Hi Gabe, Thanks for taking the time to leave your 5-star review. We're so glad to hear you received excellent service and advice from Manny. We appreciate your kind words! - Sean

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