Wickes - Halifax Recensioni 

113
TrustScore 4.5 su 5

4,5

Wade Street, Halifax West Yorkshire, HX1 1SN, GB


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Valutata 5 stelle su 5

I applied for some funding through the Wickes community programme and Vicki was really helpful getting all this sorted, this really helped our local scout group - supplying all the materials for some... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had the opportunity to be served by the lovely Sam today. She was so helpful and patient as buying tiles is not something I regularly do. She made me feel comfortable and answered all my question... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Made an appointment at the Halifax Wickes at 4 pm . My husband and I organised our day around this appointment. We arrived to discover that the bathroom planner was not available. Really disappointed... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We made an appointment to discuss kitchens with Harry. We was immediately impressed with his customer service skills and none pushy approach. Easy to talk to, friendly and knowledgeable in his... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di forniture per il bagno
  3. Negozio di articoli da cucina
  4. Azienda specializzata in energia solare

Informazioni su Wickes - Halifax

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Scritti dall'azienda

Promise 1

Informazioni di contatto

  • Wade Street, Halifax, West Yorkshire, HX1 1SN, Regno Unito

  • +441422330170

4,5

Eccellente

TrustScore 4.5 su 5

113 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,5

Tutte le recensioni

(113)

13.761 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Always find wickes a good store

Always find wickes a good store. This time Jack was very helpful and everything went smoothly. Thanks Wickes.

1 aprile 2026
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Risposta di Wickes - Halifax

Hi Janet,

We're happy to hear that you find our store good. We appreciate you mentioning how helpful Jack was and that everything went smoothly. -Ellysse

Valutata 5 stelle su 5

Brilliant service Harry was so helpful…

Brilliant service Harry was so helpful nothing too much trouble would highly recommend

1 aprile 2026
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Risposta di Wickes - Halifax

Hi Sue, thank you for telling us about your visit to our Halifax store and about how helpful you found our colleague Harry. Your five-star review is very much appreciated.

Valutata 5 stelle su 5

Brilliant store

Brilliant store. Very helpful. Love their community donation scheme, giving back to the community is such a good thing.

31 marzo 2026
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Risposta di Wickes - Halifax

Hi, Julie. Thank you for taking the time to share your review with us. We're happy to hear that you enjoyed your experience in store and found our team to be helpful. We also appreciate your positive feedback regarding our community donation scheme! - Scott H

Valutata 5 stelle su 5

Have shopped at Wickes for years

Have shopped at Wickes for years, they usually have what you need and good quality also. I recently had a couple of bulk orders with delivery and the staff were as usual very helpful particularly Stan who dealt with both orders. Delivered on time and in good condition.

21 marzo 2026
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Risposta di Wickes - Halifax

We appreciate you sharing your long-term shopping experience. We're happy to hear that Stan was helpful with your bulk orders and that your deliveries arrived on time and in good condition. -AK

Valutata 5 stelle su 5

Jasim excellent customer service

Jasim excellent customer service

22 marzo 2026
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Risposta di Wickes - Halifax

Hi, Michele. Thank you for taking the time to share your experience with us. We're delighted to see that Jasim provided excellent customer service during your visit. Thank you again for your feedback. - Scott H

Valutata 5 stelle su 5

Wickes in Halifax along with Vicki the…

Wickes in Halifax along with Vicki the duty manager of the store have kindly been supporting Sunnybank preschool over the last year. We are a small charity funded preschool based in Greetland,Halifax and always in need of items that will help towards the running of the preschool. Wickes have kindly donated items such as a pressure washer, hosepipe and leaf blower. All these items help massively to maintain the outside play area of the preschool and keep it at its best. Along with sand for our sandpit.
Everything they have donated is very much appreciated. 🌟

3 marzo 2026
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Risposta di Wickes - Halifax

Hi CC, We're so happy to hear about the positive impact our donations have had on Sunnybank preschool! It's wonderful knowing that the items are helping maintain the outdoor play area. We appreciate your kind words and support. -LC

Valutata 1 stelle su 5

Absolutely shocking

Absolutely shocking
A 8 unit kitchen was told don’t bother coming to an appointment if not willing to spend £9,000 upwards
I was like that’s crazy I thought you were affordable - no we have huge overheads and don’t see people spending under £9,000 i said but it’s not going to be that much it’s a simple plan - and only 8 units
Howdens were happy to help - well go there I was told
Halifax store 5pm Saturday was cancelled as apparently couldn’t go then , as the system double booked I wonder if just my budget and didn’t want a Saturday evening appointment filling
Funnily got this review for an appointment that didn’t happen

7 marzo 2026
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Risposta di Wickes - Halifax

Hi Hannah, Thank you for taking the time to share your feedback and bring this to our attention. This is not the experience we want to leave our customers with. I have passed this along to the relevant teams to avoid a reoccurrence of similar situations. Again I apologise for the inconvenience caused and lack of service provided. -SM

Valutata 5 stelle su 5

Halifax store staff the very best

I have been a trade customer for many years at the Halifax store.
I have got to know some members of staff quite well over the years.
I can honestly say that i have never met a more friendly, knowledgeable, and completely helpful team than the staff there.
Even if i have had to take some purchases back, there is never ever a problem.
Keep up the great work.
Thanks for all your help over the years

5 marzo 2026
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Risposta di Wickes - Halifax

Hi Duncan,

It's wonderful to hear you've consistently experienced friendly, knowledgeable, and helpful service from our team. We're glad you find our returns process easy. Thank you for your kind words! -Ellysse

Valutata 5 stelle su 5

CHFT Charity would like to say a huge…

CHFT Charity would like to say a huge thank you to Wickes for their generous donation of compost to our local hospitals.

It's so great to see a local store supporting local charities in this way, we really appreciate all their support!

27 febbraio 2026
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Risposta di Wickes - Halifax

We're so happy to hear that our donation of compost could support your local hospitals. It's wonderful to hear of our stores supporting their local communities. Thank you for your positive feedback! -SM

Valutata 5 stelle su 5

Urgent issues - insist on a local fitter

My kitchen is now being fitted and there was an issue with the hot water over night. Whilst it wasn’t an issue directly related to the kitchen fit, Neville came within 30 mins to sort it out. I am so glad that he’s a local fitter and the ability to problem solve was there. I hadn’t thought about needing someone local ‘just in case’ but having been in this situation I would recommend going with a local fitter to your Wickes location.

4 marzo 2026
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Risposta di Wickes - Halifax

Hi Amy, Thanks for taking the time leaving your review. We are happy to hear that Neville was able to come out and fix the issue that had occurred with your hot water quickly due to being a local fitter. Thanks again for the kind feedback. -JL

Valutata 5 stelle su 5

Bradshaw Primary would like to say a…

Bradshaw Primary would like to say a huge thank you to the team at Wickes for their incredible support of our school. They have been extremely helpful, friendly and generous in providing us with tarpaulins to enhance our outdoor provision.
It is wonderful to see a local business investing in schools and supporting children’s experiences. We are very grateful for their generosity and would highly recommend Wickes for both their excellent customer service and their commitment to the community.

Thank you again to the whole team!

28 febbraio 2026
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Risposta di Wickes - Halifax

Hi Kai, Thank you for sharing your experience with us. It is always wonderful to hear of our stores helping out their local communities! -SM

Valutata 5 stelle su 5

Vicki was super helpful and informative…

Vicki was super helpful and informative during my Wickes visit. And overall I had a really good experience at the Wickes at Halifax, I will definitely be back again!

11 febbraio 2026
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Risposta di Wickes - Halifax

Hi JD,

We're delighted to hear that Vicki was super helpful and informative. It's great to know you had a good experience and will be returning! Thank you for your kind feedback. -Ellysse

Valutata 4 stelle su 5

Harry Fletcher was brilliant at…

Harry Fletcher was brilliant at designing our kitchen, helping us choose styles & making useful suggestions. The only reason I haven’t given the review 5 stars is that a piece was missing from the delivery. However, as soon as I contacted Harry he quickly sorted this for us and before he’d even confirmed he had sorted it, I’d received a delivery notice.
I definitely recommend Harry for helping with your Wickes kitchen purchase.

7 novembre 2025
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Risposta di Wickes - Halifax

Hi Eleanor,

We're glad to hear that the kitchen design process was brilliant and that helpful suggestions were provided by Harry. We're also happy the missing piece was quickly sorted for you. We appreciate you taking the time to leave us a review. -Ellysse

Valutata 5 stelle su 5

We recently had our Kitchen ordered…

We recently had our Kitchen ordered from Harry at Wickes in Halifax.
Before we met Harry we went to Wren, Howdens, Benchmarx and also Independent Store, We had numerous designs and quotes, Wickes was our last appointment and to be honest i was'nt overly confident that we would be getting our Kitchen from Wickes.
Harry gave us our perfect Kitchen, he managed to get us everything we wanted. He was always available by email on phone.
He is extremely knowledgeable, polite and very Professional. We are now waiting for our Kitchen to be delivered and will be sending some pics to Harry once fitted.

18 gennaio 2026
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Risposta di Wickes - Halifax

Hi Iftekhar, Thanks for taking the time leaving your review. We are happy to hear that Harry was able to help you find your perfect kitchen and managed to get everything you wanted while always being available with any questions that you had throughout the process. Thanks again for the kind feedback. -JL

Valutata 5 stelle su 5

Needed a kitchen

Needed a kitchen. We went to Halifax store and Harry designed us a kitchen. What a star. I thought I knew what I wanted but after looking at the design Harry was absolutely right. He actually managed to save us a few quid too. He explained every question I had, even the stupid one's I asked. Harry was polite, professional and very helpful.
A far better experience than our visit to wren. You should be glad he works for you

11 gennaio 2026
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Risposta di Wickes - Halifax

Hi Angela.

We're happy to hear that you had such a positive experience with Harry. We appreciate your feedback about the kitchen design and the savings that were achieved. We're glad you found the service helpful and professional. -Ellysse

Valutata 5 stelle su 5

Jasim very helpful and knows what hes…

Jasim very helpful and knows what hes talking about 5*

2 febbraio 2026
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Risposta di Wickes - Halifax

Hi Tyler, Thanks for taking the time leaving your review. We are happy to hear that Jasim was able to help you with any questions you had. Thanks again for the kind feedback. -JL

Valutata 5 stelle su 5

Hi I went into wickes Halifax earlier…

Hi I went into wickes Halifax earlier today and I was very impressed with the service I received from jasim very helpful and and respectful employe thank you jasim

29 gennaio 2026
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Risposta di Wickes - Halifax

Hi, Thank you for taking the time to share your feedback with us. It is wonderful to hear that you had a positive experience in-store with Jasim! -SM

Valutata 5 stelle su 5

Jasim excellent service very helpful.

29 gennaio 2026
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Risposta di Wickes - Halifax

Hi Yasir, Thank you for taking the time to share your feedback with us. It is wonderful to hear that you had a great experience with Jasim in store! -SM

Valutata 3 stelle su 5

Customer service

Purchased some items from Halifax wicks today , went to pay at the till , cashier acknowledged me said hello , however when I paid , said there’s the receipt, and walked away from the till , leaving me to remove the receipt from the till . All he had to do was pull the receipt out and say thank you , Customer service I don’t think so .

26 gennaio 2026
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Risposta di Wickes - Halifax

Hi Maureen, Thank you for taking the time to share your experience with us. We are sorry to hear that your experience did not meet your expectations and appreciate you sharing this with us. This is not the standard of service we aim to provide and will look further into this for you. -SM

Valutata 1 stelle su 5

No customer service, and no design experience just wanted us out as quick as possible…

The guy we spoke to had no customer service it was a Sunday and clearly did not want to work. First thing he said was he was cold and had his coat on because it was so cold in his office he did not offer to for us to take a seat asked us what we were there for in a rude town weeks explained and gave him a measurements and layout took one look and said it wasn't possible to do what we wanted and that was it. She kept repeating. It was not possible. Did not offer any suggestions or help when we offered suggestions and said we were flexible in what we were wanting just said it wasn't possible. We even had to repeat things three times because he was just not listening to what we were saying we were not even there 10 minutes he just wanted to get rid of it as quickly as possible. Absolutely disgusted with the service we received we know the design is possible as we have had two different workmen out to look and they both agreed that we had more than enough room for what we were wanting. Do not waste your time with this company.

25 gennaio 2026
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Risposta di Wickes - Halifax

Hi Hayley Nash, We appreciate you bringing this to our attention. We're sorry to hear that the service you received did not meet expectations and that you felt unheard. We'll address your concerns to improve our customer interactions and service quality. Thank you for your feedback. -LC

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