Wickes - Guildford Recensioni 

174
TrustScore 4.5 su 5

4,6

Woodbridge Road, Woodbridge Business Park, Guildford Surrey, GU1 1EH, GB


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Valutata 1 stelle su 5

Attendant was nearly 30 minutes late, made it clear he was trying not to do the work. Kept saying Wickes would take 3 months minimum and i would probabaly want things quicker, said wickes wont do the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went into Wickes looking for a specific kind of exterior grout for a patio I'm building. I must've looked lost because I was approached by Jordan who gave me some excellent advice and helped me find a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Gemma is a gem, a diamond in the rough… relatively straightforward purchase but I struggled with the ‘app’. Gemma was very helpful, and patiently sorted me out. Well done. 👍 Thanks. (Returning cust... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We received excellent service from Jordan at the Guildford branch, who went out of his way to help us locate some tiles at another branch. He was friendly, helpful and very professional. Thank you Jor... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di forniture per il bagno
  3. Negozio di articoli da cucina
  4. Azienda specializzata in energia solare

Informazioni su Wickes - Guildford

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informazioni di contatto

  • Woodbridge Road, Woodbridge Business Park, Guildford, Surrey, GU1 1EH, Regno Unito

  • +441483459397

4,6

Eccellente

TrustScore 4.5 su 5

174 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(174)

13.539 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Ordered my new bathroom at the…

Ordered my new bathroom at the Guildford branch.
Our DC, Jena was fantastic, from the initial home visit right through to finalising the sale, assisted by Kirsty, one of the managers.
I would highly recommend Wickes for you next bathroom, and if you gi into Wickes Guildford, ask for Jena

25 aprile 2025
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Risposta di Wickes - Guildford

We appreciate you sharing your positive experience at our Guildford branch. We're happy to hear that you were pleased with the service you received during your bathroom purchase. We value your recommendation! TW

Valutata 5 stelle su 5

Gemma who served me was so nice and so…

Gemma who served me was so nice and so helpful. Also on her own and rushed off her feet. But still a smile on her face 👍👍

22 maggio 2025
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Risposta di Wickes - Guildford

We're happy to hear that you had such a positive experience. We appreciate your kind words and recognition of Gemma's efforts. Thank you!-GS

Valutata 5 stelle su 5

TRADEPRO card

Many thanks Kirsty for taking the time to sort out my TRADEPRO card. Great service.

12 maggio 2025
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Risposta di Wickes - Guildford

We appreciate you taking the time to share your positive feedback. We're glad you had a great experience and that Kirsty was able to help you with your TRADEPRO card-GS

Valutata 5 stelle su 5

Assistance with a smile.

Many thanks to Sian and Gemma who organised and then helped this older lady with heavy items to the car. Also assisted navigating the huge trolly 🫣 . Did it with smile. These small kindnesses make people's day. Very grateful.

8 maggio 2025
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Risposta di Wickes - Guildford

Hi Erica, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sean and Gemma in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

Thank you Wickes Guildford for…

Thank you Wickes Guildford for supporting our community garden with donations of tools! Our learners have truly benefitted from the donation and the gardens are looking wonderful!
Thanks for your kindness

Guildford College

3 marzo 2025
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Risposta di Wickes - Guildford

We're thrilled to hear that our donation has been so beneficial to your community garden! It's wonderful to know that our support has helped your learners and that the gardens are flourishing. We're proud to contribute to such a valuable initiative-GS

Valutata 5 stelle su 5

Wickes staff were very helpful

Wickes staff were very helpful, particularly thanks to Kirsty who was a star

26 aprile 2025
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Risposta di Wickes - Guildford

Thank you for your kind words and for taking the time to share your positive experience. We're so glad to hear that you received helpful assistance from Kirsty
-AF

Valutata 5 stelle su 5

I received friendly and helpful service…

I received friendly and helpful service from Gemma today at the Guildford branch of Wicks.

28 aprile 2025
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Risposta di Wickes - Guildford

We appreciate you taking the time to share your positive experience. We're glad to hear you received friendly and helpful service. TW

Valutata 5 stelle su 5

Wickes Guildford very kindly gave us a…

Wickes Guildford very kindly gave us a donation of tools and compost for the Guildford college lldd dept garden and we are so grateful. Thank you wickes! You are our favourite store.

5 marzo 2025
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Risposta di Wickes - Guildford

Hey Michele, thanks for your positive feedback, and I'm glad you enjoyed the service in our Guildford store! - Dylan

Valutata 4 stelle su 5

Michelle form the Guildford store was…

Michelle form the Guildford store was very helpful, found the extra mile to help with my transaction.

24 febbraio 2025
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Risposta di Wickes - Guildford

Hey Stuart, thanks for your amazing review, and I'm glad that Michelle was able to help you our in our Guildford store! - Dylan

Valutata 5 stelle su 5

They know how to treat their customers.

Charlotte was amazing. Really kind, polite and helpful. Thanks a lot.

9 gennaio 2025
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Risposta di Wickes - Guildford

Hi Carlos, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Lovely lady-thank you kirsty

Helpful, professional and knowledgeable.

14 febbraio 2025
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Risposta di Wickes - Guildford

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Valutata 5 stelle su 5

Michelle was excellent

Michelle was excellent. Went above and beyond to help me out. Fab

13 febbraio 2025
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Risposta di Wickes - Guildford

Hey Sarah, thanks for your positive feedback, and I'm glad you enjoyed the service from Michelle in our Guildford store! - Dylan

Valutata 5 stelle su 5

Perfect service and a lovely personal…

Perfect service and a lovely personal experience from very helpful Michelle!

Lost receipt and she helped process the refund and was so kind , great service !

13 febbraio 2025
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Risposta di Wickes - Guildford

Hi Dan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Michelle in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

Good to see Michelle this morning

Good to see Michelle this morning, singing to me at 6.45am!

13 febbraio 2025
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Risposta di Wickes - Guildford

Hi Graham, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Michelle in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

Trade pro not working on my phone

Was having trouble getting my trade pro app to work on my phone. Kirsty very kindly helped me to get it working.

5 febbraio 2025
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Risposta di Wickes - Guildford

Hi Ian, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Thanks from delighted customer

Advice and visit from store designer was excellent with years of experience evident. He guided us through the process of decision making and spent lots of time making sure we understood timings, fitters and guarantees. He was always a trustworthy reference point and remained interested in the progress until the end. The fitters were delightful professionals who were keen to work to our requirements and achieve a relaible end product.

10 gennaio 2025
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Risposta di Wickes - Guildford

Hi Gill, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

Outstanding service from Steve Toogood at Wickes, Guildford

Steve Toogood at Wickes in Guildford provided an outstanding level of service to us when designing our new kitchen.

He is friendly, patient and has an excellent eye for design. He made many suggestions and listened to our needs. Steve was sensitive to our budget and ensured the design was affordable for us.

Would whole-heartedly recommend - a lovely guy.

14 gennaio 2025
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Risposta di Wickes - Guildford

Hey Maria, thank you for your wonderful feedback, and I'm delighted that Steve was able to help you in our Guildford store throughout your kitchen design. It makes us proud you're happy with the end result and enjoy your new space! - Dylan

Valutata 5 stelle su 5

Excellent service from Kirsty at the…

Excellent service from Kirsty at the Guildford store she was very patient when I was having a lot of trouble trying to open my Wicks app on my phone to apply my discount, in the end she managed to find my account on her system, very helpful, very polite and extremely patient.
Thanks again Kirsty

14 gennaio 2025
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Risposta di Wickes - Guildford

Hello Michael, thanks for your positive feedback, and I'm glad that Kirsty in our Guildford store was able to help you with the app. - Dylan

Valutata 5 stelle su 5

Michelle was very helpful

Michelle was very helpful, but not pushy and listen to all our questions about kitchens. Hopefully we will find the best option for us and get the end result we need soon. So much to choose from.

13 gennaio 2025
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Risposta di Wickes - Guildford

Hi Magda, thanks for taking the time to share this feedback, we are pleased to hear that Michelle was very helpful and was able to answer all your questions, we appreciate you taking the time to let us know. RD

Valutata 5 stelle su 5

Entertaining staff

Entertaining staff, super helpful, thank you particularly to Michelle

11 gennaio 2025
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Risposta di Wickes - Guildford

Hello Barney, thanks for your five-star review, and I'm glad that you enjoyed the service from Michelle in our Guildford store! - Dylan

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