Ordered items in store. Have requested to cancel them and refund. They only refunded to the store tills and not my card. Subsequently, I have been charged and they cannot refund without going back to... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Great experience from the start to finish on our kitchen from Wickes. Rupert was helpful, patient and meticulous in helping us design our kitchen throughout all of our meetings in store. Paul the kit... Leggi di più
L'azienda ha risposto
We are planning to install a new kitchen, and Elise Matthews came out to do the on-site survey. A few days later we went into the shop to see the design she prepared for us, and although we expect... Leggi di più
L'azienda ha risposto
Rachel approached me to ask if she could help when her colleagues hadn't bothered. Even though I only wanted advice about new doors rather than a whole kitchen she took the time, first to understand... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di ferramenta
- Negozio di forniture per il bagno
- Negozio di articoli da cucina
- Azienda specializzata in energia solare
Informazioni su Wickes - Croydon
Scritti dall'azienda
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Informazioni di contatto
The Colonnades, Purley Way, Unit 5, Croydon, Surrey, CR0 4RQ, Regno Unito
- +442032510117
3,9
Molto buono
109 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I was served by Rachel Camilleri at…
I was served by Rachel Camilleri at Colonnades store. She was absolutely kind and helpful. Also managed to give some advise which helped me to choose my items.
11 luglio 2024
Non scritta su invito
Risposta di Wickes - Croydon
Hi Kuhan, Thank you for taking the time to leave your Trustpilot Review. We're glad to learn about your in-store experience and how pleased you are with the service Rachel provided. We do greatly appreciate your honest feedback and will be sure to pass this along to them. - FB
Ordered a complete bathroom…
Ordered a complete bathroom installation, 10 - 12 days estimated. Shower end panel did not fit so new one ordered of a smaller size. Been waiting over a week for it, the rest of the install was completed on 28th June, it’s now the 9th July and I still no delivery date and I can’t use the shower!!
Very poor service.
9 luglio 2024
Non scritta su invito
Risposta di Wickes - Croydon
Hi There, thanks for taking the time to share this feedback, we are sorry to hear about your recent experience with Wickes, so that we can look into this further, we have now requested further details via Trustpilot. RD
Wicks-go to local Purley/Croydon branch
Wicks, The Colonnades, Purley Way-excellent service from all staff with reasonable prices on everything. Special mention of Rachel Camilleri, kichens and bathrooms-answered all questions, attentive, focused, professional, added to making this branch probably the best go to Wicks Ive visited.
3 luglio 2024
Non scritta su invito
Risposta di Wickes - Croydon
Hi There, Thank you for taking the time to leave your Trustpilot Review. We're glad to learn about your In-store experience and the service you received from the staff, who were very helpful and made sure to answer all your questions. We're grateful for the feedback that you have given and will be sure to feed this back to the relevant team. - FB
Thank you Dennon!
Thank you so much to Dennon. I was having trouble with an order that I had paid for via PayPal and Dennon was really friendly and helpful. He found a way around the issue and got it sorted quickly which was such a massive help as I really needed the items asap! Thank you for making my day that bit easier and for being so friendly about it too!
1 luglio 2024
Non scritta su invito
Risposta di Wickes - Croydon
Hi, Miss Lewis. Thank you for taking the time to share your review. I'm really pleased to see that, Dennon, was able to help you with the issues you were having with your order. Thank you again for your kind feedback. - Scott H
Rachel camilleri
I pop in to pick up some bathroom taps
I took a look in the bathroom aisle with no joy.
then I saw someone seating at a desk in the showroom bathroom area.
and asked if she could help me
I showed a picture of the taps I wanted
then she found them on wickes website
so I could order them.
to be delivered.
we sorted out the delivery address plus the date for them
I tell you what she was such a lovely person an took the time out to help me and made me fill comfortable.
she needs to be recognised and a pay rise
because I be telling all my customers and friends if they need anything from croydon wickes go and see Rachel camilleri
totally amazing
kind regards pete dennett
27 giugno 2024
Non scritta su invito
Risposta di Wickes - Croydon
Hello Pete, thanks for your wonderful feedback, and I'm delighted to learn that Rachel was first class in our store to help you find and order the taps you required! - Dylan
Rachel camilleri was so helpful and…
Rachel camilleri was so helpful and kind .she spent time to explain everything i needed to know.
1 giugno 2024
Non scritta su invito
Risposta di Wickes - Croydon
Hello there. thank you for sharing your wonderful review and I'm glad Rachel was able to help you in store! - Dylan
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