Wickes - Catford Recensioni 

296
•
TrustScore 4.5 su 5

4,3

7 Catford Hill, Catford London, SE6 4NU, GB

•

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Valutata 1 stelle su 5

Awful experience. I asked a short Italian lady where the fuses are. She was extremely unhelpful and rude. I asked for her name to make a complaint, she refused. I’ll never go back here horrible custom... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We wanted to colour match paint to our kitchen cupboards and were immediately served by a charming gentleman who was so helpful and took us to the paint shelves first to see whether an existing off th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I went to purchase a storage box in Catford the associate who i asked for help couldnt help and was ery unwilling to help. The security guard was the person who helped he found out where the item i w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic customer service received today from Ian at Wickes Catford. Ian helped me process both a return and a new purchase. I found Ian to be polite, professional, very knowledgeable and court... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. anche in
  3. Azienda specializzata in energia solare
  4. Negozio di articoli da cucina
  5. Negozio di forniture per il bagno

Informazioni su Wickes - Catford

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informazioni di contatto

  • 7 Catford Hill, Catford, London, SE6 4NU, Regno Unito

  • +442086909872

4,3

Eccellente

TrustScore 4.5 su 5

296 recensioni

5 stelle
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4,3

Tutte le recensioni

(296)

14.688 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very happy with delivery service

Very happy with delivery service - 20 heavy paving slabs - delivered exactly when they said. Glad I didn't have to transport them in my own car. £4.00 delivery charge was what it would have cost me in petrol.

26 agosto 2025
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Risposta di Wickes - Catford

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with this delivery and that they provided you with useful advice. -AH

Valutata 4 stelle su 5

Not a fan of delivery charges

I wish Wickes didn't charge for the deliveries beyond a certain value of purchase. Otherwise it would have been a 5-star

17 agosto 2025
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Risposta di Wickes - Catford

We appreciate your feedback and are glad you had a good experience. We'll consider your delivery cost suggestion. -AK

Valutata 5 stelle su 5

Super service

Easy to order, delivery was helpful, delivery staff placed my products in my garden for me, very helpful and polite.phone call before delivery let's you know when they should be there. Super service

13 settembre 2025
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Risposta di Wickes - Catford

We are grateful that you took the time to provide us with feedback. It's great that you had a smooth ordering process and that our delivery team was so helpful and polite. -AK

Valutata 5 stelle su 5

I would recommend George at Catford if…

I would recommend George at Catford if you are looking for a kitchen or bathroom renovation. He sat us down discussed our options around kitchen range we would like gave us an idea of cost. Then designed it .We were so happy with the design although it was a bit more than George suggested we still brought it

22 agosto 2025
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Risposta di Wickes - Catford

We appreciate you taking the time to share your feedback. We are so glad to hear that you were happy with the design and options presented for your kitchen by George. Thank you for recommending our services! -AK

Valutata 1 stelle su 5

Booked an Home Visit

I arranged a home visit to my property in Peckham to discuss the renovation of my bathroom. The Design Consultant at the Catford branch of Wickes contacted me the day before the appointment.

Surprisingly, I was told the minimum spend would be £5,000+, excluding installation.

I found myself disappointed and unable to proceed with the appointment, as a decision had already been made as to the costs without the designer visiting my property, and considering the size of my bathroom (small), the materials required for the work and the design I had envisaged.

If Wickes' practice is to have a fixed price already in mind before viewing their customers’ homes, this does not bode well for future customers inclined to use their services.

Had the appointment gone ahead and I was happy with the outcome of the visit, I may have retained Wickes’ services for the renovation of my kitchen.

Missed opportunity by Wickes.

Future customers beware!

10 settembre 2025
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Risposta di Wickes - Catford

We appreciate you sharing your experience. We regret to learn about the minimum spend quoted before assessing your bathroom. We'll review this internally to ensure a better experience in the future. Thank you for your feedback. -AK

Valutata 5 stelle su 5

Gravel delivery

I’ve ordered Cotswold chipping gravel bags for the garden from Wickes twice this summer and great delivery & product both times. Exactly what I needed thank you!

9 settembre 2025
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Risposta di Wickes - Catford

Hi Ruth Farquharson, We're happy to hear that you were satisfied with the Cotswold chipping gravel bags and our delivery service. Thank you for your positive feedback; we appreciate it! - LC

Valutata 5 stelle su 5

Excellent Delivery Service

I have had 12 deliveries of heavy goods over a 5 week period and every one of them has been very quick and very efficient.

12 settembre 2025
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Risposta di Wickes - Catford

Hi Jeff, thank you for taking the time to leave a review. We're happy to hear that our deliveries of heavy goods were quick and efficient for you over the past few weeks. Thank you for your positive feedback! -LG

Valutata 5 stelle su 5

Reliable and punctual Ideal company's

Reliable and punctual Ideal company's

8 settembre 2025
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Risposta di Wickes - Catford

Hi Mr & Mrs Hines, thank you for taking the time to leave a review. We appreciate your positive feedback. We're glad you value our reliability and punctuality. - LG

Valutata 2 stelle su 5

The blokes that delivered the wood were…

The blokes that delivered the wood were nice enough, however they only delivered 7/8 items before heading off. Called Wickes customer service straight away, after ten mins they picked up, informed me that that will send a replacement. Over two weeks later I am still waiting for this…

21 agosto 2025
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Risposta di Wickes - Catford

Hi Robert, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes. We've asked for information on Trustpilot so we can look into it further. - AH

Valutata 5 stelle su 5

Reliable delivery service

Used many times and always provide excellent deliveries. Products are good value and usually in stock for delivery.

5 settembre 2025
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Risposta di Wickes - Catford

Hi Dean,

We're happy to hear that you receive excellent deliveries and find our products a good value. We appreciate your positive feedback and support.

-Ellysse

Valutata 5 stelle su 5

Quick delivery

Quick delivery, good support, flexible

5 settembre 2025
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Risposta di Wickes - Catford

Hi Victor P, We're happy to hear that you had a positive experience with our fast delivery, helpful support, and adaptable service. Thank you! - LC

Valutata 5 stelle su 5

Excellent customer service

I had an excellent experience when visiting today as I found the staff to be very helpful. In particular, Raeesah was very knowledgable and easy to talk to, which made my experience go very smoothly. She was very patient with me as I had many questions on the item I purchased as it wasn’t something I was familiar with. I would definitely visit this store again! 10/10 and would recommend!!

31 agosto 2025
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Risposta di Wickes - Catford

Hello Dani, thank you for your five-star review and I'm delighted that Raeesah was super helpful throughout your visit to our Catford store! - Dylan

Valutata 5 stelle su 5

had a great experience in store today and making was great with his customer service very helpful

had a great experience in store today Shane was great with advice and helping me and makai was great also very lovely team you have in catford

19 agosto 2025
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Risposta di Wickes - Catford

Hi, Jen. Thank you for taking the time to share your review with us. We're really pleased to see that, Shane, was helpful and friendly, providing an excellent customer service experience during your visit. Thank you again for your kind feedback. - Scott H

Valutata 3 stelle su 5

Misery Guts

Delivery was prompt and on time but was delivered by the most miserable man I've ever met. Didn't offer to bring the very heavy doors inside the doorway for me, just left them and walked away. Having said that, the delivery overall was very good value.

5 agosto 2025
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Risposta di Wickes - Catford

Hi PJ, We're sorry to hear this with the delivery driver. We appreciate your feedback and are glad the delivery was prompt. - LC

Valutata 5 stelle su 5

I order last week and I choose the day…

I order last week and I choose the day I wanted that was very good. My order was on time and the driver update me when they are on there way. Very friendly and helpful

8 agosto 2025
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Risposta di Wickes - Catford

Hi Santoya, We're happy to hear that you had a positive experience with our timely delivery and friendly driver. We appreciate you choosing us and sharing your feedback! - LC

Valutata 5 stelle su 5

Excellent

Excellent service so thanks Daren, your a star 🌟

6 agosto 2025
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Risposta di Wickes - Catford

We appreciate you sharing your positive feedback with us! We're so glad you had such excellent service from Daren! -AK

Valutata 5 stelle su 5

Affordable

Affordable, delivery on time and great experience overall

25 luglio 2025
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Risposta di Wickes - Catford

Hi Antonio, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Valutata 5 stelle su 5

Perfect Delivery

I was kept fully informed of the schedule and the drop-off of a heavy pallet was made in a helpful position. Wickes Delivery was perfect!

5 agosto 2025
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Risposta di Wickes - Catford

Hi Alan,

We appreciate you sharing your feedback and are so glad the delivery met your expectations. It is great to know the schedule updates were helpful!

-Ellysse

Valutata 5 stelle su 5

Delivery excellent as usual!!

Delivery excellent as usual!!! Delivery arrives when due - even on a Sunday at times- and there is a helpful courtesy call before. Great service- thank you!!!

4 agosto 2025
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Risposta di Wickes - Catford

Hi Sandra, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with your delivery. -AH

Valutata 5 stelle su 5

Great service for delivery and returns…

Great service for delivery and returns from Darren Abbott and James Delaney. Top customer service - thank you for going the extra mile. Delivery driver was super helpful too.

6 agosto 2025
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Risposta di Wickes - Catford

Hi, We appreciate you taking the time to leave us us a kind review. We're happy to hear that you received great service from Darren and James at the Catford store. Thank you!

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