Thank you Doug from the Cardiff Newport Road store for your excellent customer service yesterday. He was busy doing something else when I cornered him for help and he stopped what he was doing just to... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 1 Dragon Retail Park, 507 Newport Road, Cardiff Wales, CF23 9AD, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I visited the Cardiff Newport road store today to collect a click & collect order which turned out to be wrong (totally my fault it was wrong). A lovely lady called Anna helped me sort it out with a... Leggi di più
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We recently ordered a kitchen with Wayne at the Newport Road store in Cardiff, and couldn’t recommend him enough. The whole process was so quick and easy, with Wayne coming out to our property to take... Leggi di più
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I was in Cardiff Newport road store wicks and I was minding my own business and I over heard an store member in his 20s tall and really skinny he was under his breathe saying all they expect me t... Leggi di più
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Dettagli dell'azienda
- Negozio di ferramenta
- Negozio di forniture per il bagno
- Negozio di articoli da cucina
- Azienda specializzata in energia solare
Informazioni su Wickes - Cardiff
Scritti dall'azienda
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Informazioni di contatto
Unit 1 Dragon Retail Park, 507 Newport Road, Cardiff, Wales, CF23 9AD, Regno Unito
- +442920114606
4,2
Molto buono
144 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
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Le persone hanno visualizzato anche
parking on a white line
new parking rules, I got a hundred pound fine for obstructive parking, wich meant ,one wheel on the white line, come on,if you cant sell your over priced gear,dont try to make the motorist pay ,screwfix and toolstation, are a better option, cheaper to,and no RIP off parking.
7 agosto 2024
Non scritta su invito
Risposta di Wickes - Cardiff
Hi There, thanks for taking the time to share this feedback, we are sorry to hear about your recent experience with Wickes, so that we can look into this further, we have now requested further details via Trustpilot. RD
The worst store for customer service…
The worst store for customer service which I have ever experienced. keep asking me for the same information via email but never follow it up. this is the second time I have tried their customer experience. I had to phone TB Davies myself about a ladder stabiliser that was missing. Lately about a can of Dulux can of paint that was leaking.
Daniel Iuta (Wickes Customer Service) Andreea Hristache (Customer Services) and Nedelea Dorin (Customer Services)
Save yourselves a headache and don't order from Wickes.
Wickes reply: 'We have sent a request for more information via Trustpilot so that we can look into the situation. - FB'
I doubt it. A bit late now don't you think?
The same email from Wickes again.
@
Daniel Iuta (Wickes Customer Service)
23 Jul 2024, 16:20 BST
Hi Anthony,
I'd really like to resolve your enquiry for you. But as I haven't received the information needed, I'm just reaching out to you to see if you can send it to me.'
Wickes keep sending the same generic email but never reply to my emails. I have sent them the information 6 times on this occasion.
Enough is enough.
Final note.
Wickes reply: 'We have sent a request for more information via Trustpilot so that we can look into the situation. - FB'
I have provided the information via Trustpilot but FB has not contacted me. More lies.
I wonder what FB stands for?
19 luglio 2024
Non scritta su invito
Risposta di Wickes - Cardiff
Hello Anthony, Thank you for taking the time to leave your Trustpilot review. We are truly sorry to hear about the issues you have experienced with your order and the poor customer service you have received. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - FB
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