Wickes - Brentwood Recensioni 

170
TrustScore 4.5 su 5

4,6

Brook Street, Brentwood Essex, CM14 5LX, GB


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Valutata 5 stelle su 5

We went into Wickes Brentwood a couple of weeks ago.A staff member called Austin was a great help & gave us lots of advice. Was very helpful will definitely be visiting again soon.

L'azienda ha risposto

Valutata 5 stelle su 5

I came into Wickes a few weeks ago and i was helped by one of the managers called Austin. I have never met a more kind, caring and mature young man. I will be visiting again and will now ask for Austi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Leanne Causer from the Brentwood store, was extremely professional and so helpful. Couldn't of asked for a better service that Leanne gave to us. We would without a doubt come to the store again next... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I ordered Paint on line, very prompt service for collection. Although unable to collect until Bank Holiday Monday. It appeared Dulux does not stock or sell 5 litres in Daffodil White. Despite being... Leggi di più

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Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di forniture per il bagno
  3. Negozio di articoli da cucina
  4. Azienda specializzata in energia solare

Informazioni su Wickes - Brentwood

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informazioni di contatto

  • Brook Street, Brentwood, Essex, CM14 5LX, Regno Unito

  • +441277233899

4,6

Eccellente

TrustScore 4.5 su 5

170 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(170)

13.341 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

The whole experience from viewing at…

The whole experience from viewing at showroom to ordering to installation was easy and quick , the installer Andrey of River Birch Interiors where clean. Helpful and discussed problems fully with me

31 luglio 2026
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Risposta di Wickes - Brentwood

We're delighted to hear about your positive experience! It's wonderful that the entire process, from viewing to installation, was easy and quick. We're especially pleased that the installer was clean, helpful, and communicative. Thank you for your kind feedback! -AK

Valutata 5 stelle su 5

Leanne Causer from the Brentwood…

Leanne Causer from the Brentwood store, was extremely professional and so helpful. Couldn't of asked for a better service that Leanne gave to us. We would without a doubt come to the store again next time we have project. Thank you Leanne!!!!! Karla Smith.

27 agosto 2026
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Risposta di Wickes - Brentwood

Hi, we're so pleased to hear about your positive experience at the Brentwood store! It's wonderful that our team member was so professional and helpful. We truly appreciate your kind feedback and look forward to your next visit. -LG

Valutata 5 stelle su 5

Served By Austin

I came into Wickes a few weeks ago and i was helped by one of the managers called Austin. I have never met a more kind, caring and mature young man. I will be visiting again and will now ask for Austin every time i visit. The store is very lucky to have him and I personally believe he deserves a pay rise

1 agosto 2026
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Risposta di Wickes - Brentwood

Hi, Jessie-rose. Thank you for taking the time to share your review with us. We're really pleased to see that, Austin was helpful and provided excellent customer service during your visit, making for a wonderful shopping experience. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

We went into Wickes Brentwood a couple …

We went into Wickes Brentwood a couple of weeks ago.A staff member called Austin was a great help & gave us lots of advice. Was very helpful will definitely be visiting again soon.

12 agosto 2026
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Risposta di Wickes - Brentwood

Thank you for taking the time to leave your review. We are delighted to hear that Austin was a great help and provided lots of advice during your visit. We appreciate your kind words and look forward to seeing you again soon. -AK

Valutata 5 stelle su 5

Pushpa was extremely helpful.

Pushpa was extremely helpful.
I gave her too much cash at the till, £60 instead of £30. She told me of my mistake and obviously gave me the extra cash back. Secondly the 3 bales of bark I could not carry, she took them to my car and pushed them into boot from a trolley.
Great lady.

3 agosto 2026
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Risposta di Wickes - Brentwood

Hi Anne,

We're so pleased to hear about your positive experience and that Pushpa was incredibly helpful. It's wonderful that her honesty and willingness to assist made your visit so much easier. We truly appreciate your kind feedback. -Ellysse

Valutata 5 stelle su 5

Navdeep Bhandal’s advice and guidance

Navdeep was able to give expert advice and was patient, allowing me to make the right choices. Navdeep wants his. Customers to be happy with their purchase and understands the importance of getting it right. He will always answer your calls or emails as soon as he is able and deal with any questions or queries you may have.

10 luglio 2026
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Risposta di Wickes - Brentwood

Hello Linda, thank you for sharing your amazing review in regard to your design experience in our Brentwood store. As Navdeep was super helpful throughout, enjoy your new space! - Dylan

Valutata 1 stelle su 5

Dreadful from start to finish.

Dreadful from start to finish.

The designer took incorrect measurements, which resulted in the wrong materials being ordered and a fridge that doesn't even fit. I'm still without basic essentials such as a sink, hob, and worktops, and my kitchen has been left in an unsafe condition.

I've received endless promises of help from both the Brentwood Wickes store and the customer services team, but none of those promises have materialised. The lack of accountability and communication has been incredibly frustrating.

This has been a hugely disappointing experience, and I completely regret putting my trust in Wickes. Based on my experience, I wouldn't trust them to change a light bulb.

3 luglio 2026
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Risposta di Wickes - Brentwood

Hi Drew, We are so sorry to hear about issues you still having with your kitchen and that you are not happy with our service. We have sent you a request for more information so that we can look into this for you.

Valutata 5 stelle su 5

Wonderful service from the while team

25 giugno 2026
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Risposta di Wickes - Brentwood

Hi Raminder, Many thanks for your five-star review telling us about how you had wonderful service from our store team in our Brentwood store. We appreciate your review and your business.

Valutata 5 stelle su 5

I would like to point out that the team…

I would like to point out that the team member Pushpa has given me amazing service was so helpful when the tills went down

16 giugno 2026
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Risposta di Wickes - Brentwood

We're so glad to hear Pushpa provided amazing service, especially during a challenging moment. We appreciate your kind words! -AK

Valutata 5 stelle su 5

Fantastic Customer Service

What a lovely man Tunay is! On the day of the appointment, he was very professional and talked me through the whole process. I am very pleased with his service.

13 giugno 2026
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Risposta di Wickes - Brentwood

Hi Sarah, we're so pleased to hear Tunay provided such professional and helpful service. Thank you for your wonderful feedback! -LR

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff, helped me out getting the right top soil I needed and a pleasure to deal with, special thanks to Sara!

22 maggio 2026
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Risposta di Wickes - Brentwood

We're delighted to hear our staff and Sara were helpful in finding the right topsoil. Thank you for your kind words! -AK

Valutata 5 stelle su 5

Angel 😇 pushpa

The help from pushpa .you rarely find someone so on the ball. What a great employee. Thank you so much 💓

19 maggio 2026
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Risposta di Wickes - Brentwood

Hey Charles, thanks for your amazing feedback, and I'm glad you enjoyed the service from Pushpa in our Brentwood store! - Dylan

Valutata 1 stelle su 5

Nearly a year later and Wickes/Questgates still haven’t sorted my claim

:
I had a brand new kitchen fitted by Wickes just days before they caused a leak which destroyed it. That kitchen was bought with my critical illness money.
Nearly 12 months later, nothing has been done. Questgates and Keoghs have dragged this out for almost a year. I’m a cancer patient and I had no heating all winter because of their delays.
Now Questgates want to rip my brand new kitchen out, “assess” it, and try to reinstall the old units. Everyone knows that once you start taking kitchens apart, the joints and fittings are never the same again. I will never accept that. Never.
The stress they have caused me has been absolutely unbearable.

19 maggio 2026
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Risposta di Wickes - Brentwood

Hi, Thank you for taking the time to share your review with us. I'm sincerely sorry to learn of the issues you have with your kitchen installation. I've sent you a request for more information, so I can look into this for you. Thank you again for your feedback. - Scott H

Valutata 5 stelle su 5

I have just had my preparation work and kitchen fitted by River Birch Interiors

I have just had my preparation and kitchen fitted by Andrey of River Birch Interiors. The work was done to an excellent standard and nothing was too much trouble. A very hard worker and left my house spotless at the end of the day. I am thrilled and looking forward to enjoying my new kitchen. I would not hesitate to recommend him.

17 maggio 2026
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Risposta di Wickes - Brentwood

Hi, Sharon. Thank you for taking the time to share your review us. We're delighted to see that your kitchen fitter, Andrey, was excellent and completed the works to the highest of standards. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Great Customer Service from Manny.

I ordered Paint on line, very prompt service for collection. Although unable to collect until Bank Holiday Monday. It appeared Dulux does not stock or sell 5 litres in Daffodil White. Despite being on an offer. Hence made more sense to choose another suitable colour in 5 litre pot. Which i thankfully found, along with Tray & roller brushes.
Many Thanks To Manny for your All round great Customer Service & support very much appreciated.

4 maggio 2026
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Risposta di Wickes - Brentwood

Hi Carole, thanks for taking the time to leave your feedback. We're happy you managed to get the suitable paint in colour you needed after some helpful advice from Manny and team in store. - Andrew

Valutata 5 stelle su 5

At Brentwood

At Brentwood, Designer Tunay Karaman served us beyond expectations, with one of modern kitchen in UK
He deserves millions of stars and more promotion due to his skills and everything!

3 maggio 2026
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Risposta di Wickes - Brentwood

Hey there, thank you for your wonderful review, and I'm glad that you enjoyed the design service from Tunay in our Brentwood store, enjoy your new space! - Dylan

Valutata 5 stelle su 5

We got some great bedding plants for…

We got some great bedding plants for the garden from Wickes in Brentwood today - quick service and really helpful staff - especially Pushpa who went the extra mile

18 aprile 2026
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Risposta di Wickes - Brentwood

Hi, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Pushpa was able to go the extra mile and deliver excellent customer service for you in store! -Summer M

Valutata 5 stelle su 5

Wicks There is a special lady on the checkout…

There is a special lady on the checkout at Wicks, Brentwood. Who is fantastic. Her name is Pushpa. She makes our visits a joy. She has a friendly smile and a warm welcome when we are greeted by her at the tills. She is knowledgeable, fast and more importantly knows her customers. You feel you are being served by a trusted member of your own family. What a delightful, hard working person. Please treat this woman with kindness and respect. Wicks, you have picked a good member of staff. Well done to all. Xxx

13 aprile 2026
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Risposta di Wickes - Brentwood

Hi Jon, Thanks for taking the time leaving your review. We're happy to hear that you found your interactions so pleasant and that Pushpa makes your visits a joy. Thanks again for the kind feedback. -JL

Valutata 5 stelle su 5

The lady on till was very nice

The lady on till was very nice. She helped me with registration on wickes trade card.
Very good service.
Thank you very much.

3 aprile 2026
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Risposta di Wickes - Brentwood

Hi Pavel Meriacre, We appreciate you taking the time to share your experience. We're so glad to learn that a staff member was helpful with the trade card registration. -LC

Valutata 5 stelle su 5

Nice to be helped by friendly staff

Pushpa at the Brentwood branch was really helpful. So nice to get someone polite and helpful to ask. Even helped me with discounts. Nothing was too much trouble.

3 aprile 2026
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Risposta di Wickes - Brentwood

We're happy to hear that you found Pushpa to be so helpful and polite! It's great to know they assisted you with discounts. -AK

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