Wickes - Borehamwood Recensioni 93

TrustScore 4 su 5

4,2

Elstree Way, Unit 1, Elstree Trade Park, Borehamwood Hertfordshire, WD6 1GJ, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We were helped by a lady called Dulcy she was incredibly helpful especially as my 83 year old mother was dreading going to purchase paint and items needed. Dulcy answered questions wood painting, mi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I’m absolutely thrilled with my new bathroom, designed by Paul at Wickes. From start to finish, he was professional, attentive, and full of great ideas. He helped me create a space that’s not only... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Dulcy was very supportive with service on maybank holiday mon, to us ;buying & sellingretractable hozelock garden reel from her experience.She was happy to order the reel for delivery tuesday.Well d... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Yesterday I had the pleasure to visit your store, I was looking for something specific and couldn’t find it. Lucky I asked, possibly the most helpful assistant I have ever come across whilst vi... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di forniture per il bagno
  3. Negozio di articoli da cucina
  4. Azienda specializzata in energia solare

Informazioni su Wickes - Borehamwood

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Scritti dall'azienda

Promise 1

Informazioni di contatto

  • Elstree Way, Unit 1, Elstree Trade Park, Borehamwood, Hertfordshire, WD6 1GJ, Regno Unito

  • +442089532500

4,2

Molto buono

TrustScore 4 su 5

93 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Altin I am so grateful to this…

Altin I am so grateful to this gentleman.
So helpful and kind

15 maggio 2026
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Risposta di Wickes - Borehamwood

Hi Eddine, Thanks for taking the time leaving your review. We are glad to hear of your positive experience in your local Wickes store. Thanks again for the kind feedback. -JL

Valutata 4 stelle su 5

Dulcy was very supportive with service…

Dulcy was very supportive with service on maybank holiday mon, to us ;buying & sellingretractable hozelock garden reel from her experience.She was happy to order the reel for delivery tuesday.Well done Dulcy and Wickes ,i'll be returning again🍻🥰

4 maggio 2026
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Risposta di Wickes - Borehamwood

Hi, we appreciate you sharing your positive experience. It's great to hear that our team member was so supportive with your purchase, and we look forward to your return. -LG

Valutata 1 stelle su 5

Do not buy your Sika brick and patio…

Do not buy your Sika brick and patio cleaner at Wickes, they are charging £13.00 for 5 litre go to builder depot where it is only £3.59 for 5 litre, I was under the impression that Wickes were the better value of the sheds, maybe they used to be, I’ll be looking around in future.

27 aprile 2026
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Risposta di Wickes - Borehamwood

Hi Tony,

We appreciate you bringing this to our attention. We're sorry to hear about your experience and that you feel this way. We'll look into our pricing. Thanks for your feedback. -Ellysse

Valutata 5 stelle su 5

Brilliant helpful service

I couldn’t find what I needed but Jason stepped in, found everything quickly and also gave some advice on how to fix it. Great service, friendly with a smile :-)

6 aprile 2026
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Risposta di Wickes - Borehamwood

Hi Nadia, We're happy to hear that you received excellent assistance and helpful advice from Jason, We appreciate you taking the time to share your positive experience with us. - Sean

Valutata 5 stelle su 5

First-rate service

I was looking for something very specific - a small bolt for my greenhouse - and couldn't find it on the shelves. Dulcy went out of her way to help me. She had a hunch what I needed was there and searched until eventually she found it. I had already failed in another shop, so was really grateful to her. Plus she was extremely friendly and we had a good laugh about it all. Excellent service all round!

7 aprile 2026
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Risposta di Wickes - Borehamwood

We're so happy to hear that we could help you find the specific item you needed! We appreciate your kind words and are glad you enjoyed your experience with Dulcy. Thank you for your positive feedback! -AK

Valutata 2 stelle su 5

Disabled bays full of vans

Terrible for disabled you got workmen in vans parking in all the disabled bays with no badges.
Hard for us with mobility issues
Complain to the store they do nothing

14 febbraio 2026
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Risposta di Wickes - Borehamwood

Hey there, thank you for your valuable feedback, and I'm sincerely sorry to hear about your experience in our Borehamwood store when trying to use the disabled bays. I have raised this with the store directly to investigate and hopefully resolve this for future visits. - Dylan

Valutata 1 stelle su 5

I had my bathroom fitted last year.

I had my bathroom fitted last year.
It’s still under warranty.
Had a leak under the bath and couldn’t get hold of anybody to come and fix it.
Customer service absolutely poor

28 marzo 2026
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Risposta di Wickes - Borehamwood

Hey Tasha, thanks for your valuable feedback, and I'm sincerely sorry to hear about your bathroom leak. If you can please reply back to the private message I've sent you on trustpilot we can investigate this further for you. - Dylan

Valutata 1 stelle su 5

Beware of Wickes. They will not replace missing parts or refund

Rating should be 0
Had a 500 3 draw base unit delivered but it arrived incomplete. Wickes will not replace the missing part. They scam you into buying another unit so I can complete my draw cupboard.
Can not replace or buy missing part from order unless I purchase a complete unit. I have spent over £10k in the last 18months poor business and customer service I will not continue with my £33k new kitchen I will be taking my services else where, all for the sake of missing draw.

Update reply from Wickes. Nothing is mention what they are going to do about it, only to say they appreciate my review 😂😡
Reply from Wickes
An hour ago
Hi Pamela, We appreciate you bringing this to our attention. We regret to hear that a part was missing from your unit and you were unable to purchase it separately. This is not the standard we aim for. Thanks for taking the time leaving your review. -JL

1 febbraio 2026
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Risposta di Wickes - Borehamwood

Hi Pamela, We appreciate you bringing this to our attention. We regret to hear that a part was missing from your unit and you were unable to purchase it separately. This is not the standard we aim for. Thanks for taking the time leaving your review. -JL

Valutata 5 stelle su 5

Just been to Borehamwood store

Just been to Borehamwood store
Met with member of staff, Jason, who helped me with a small problem to do with nuts and bolts
A real gentleman
Always good to come to Wicked!!
Thanks
A M Taylor

5 febbraio 2026
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Risposta di Wickes - Borehamwood

Hi Mr & Mrs Taylor, we're happy to hear that a member of our staff was able to help you with your issue. We appreciate your kind words and are glad you enjoyed your visit! -LG

Valutata 5 stelle su 5

Sue was brilliant

Sue was brilliant - would use her and highly recommend her

23 gennaio 2026
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Risposta di Wickes - Borehamwood

Hey Joanne, thank you so much for your amazing feedback and I'm delighted you enjoyed the service from Sue in our Borehamwood store! - Dylan

Valutata 5 stelle su 5

We were served by Suhail

We were served by Suhail. He was incredibly obliging and helpful and went out of his way to help us choose and to advise us.
He answered all of our questions and should be highly commended for his communication skills and helpfulness

11 gennaio 2026
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Risposta di Wickes - Borehamwood

Hi, Mr & Mrs Lobatto. Thank you for taking the time to share your experience with us. We are really happy to see that Suhail was really helpful and answered any questions you had. Thank you again for your kind feedback. - Scott H

Valutata 4 stelle su 5

Best service in town

I visited 3 different suppliers in last week and found Wickes designer is best. They are the ones who provided their professional advice in planning whereas others just showed what they got and left for us to design or just copied what we got.

3 gennaio 2026
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Risposta di Wickes - Borehamwood

Hey Dipak, thanks for your wonderful feedback and I'm glad you enjoyed the design service in our Borehamwood store! - Dylan

Valutata 5 stelle su 5

My go-to DIY store.

My click and collect goods were waiting for me.
I need other stuff and Ownet and Dulcy were very helpful.
The store is well laid out, very tidy and well stocked.

29 novembre 2025
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Risposta di Wickes - Borehamwood

We're happy to hear that your click and collect order was ready and that our team members were helpful. We appreciate your positive feedback regarding our store's layout and stock.
- PP

Valutata 5 stelle su 5

Came into the store looking for a…

Came into the store looking for a paint. I couldn't find it so I ask the staff member called Kam if they could help. He asked what one it was and then took me to shelf it was on. Couldn't be happier with the service

21 novembre 2025
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Risposta di Wickes - Borehamwood

Hi, Liam. Thank you for taking the time to share your review with us. We are really happy to see that, Kam, was able to help you find the paint you were looking for. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Wicks was amazing ,

Wicks was amazing ,
Dealt with a lovely man called suhail ,
What can I say he went beyond my expectations of customer service, he needs to teach company’s , what a people’s person is , I had a 💯 percent service ,
And want to thank him for delivering ,
If anyone is reading this review ask for suhail ,
For your kitchen or bathroom ,
You will not be disappointed on service ,
Want to thank him so much,

8 novembre 2025
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Risposta di Wickes - Borehamwood

Hey Diane, thank you for your five star review and I'm delighted that Suhail in our Borehamwood store was first class throughout your visit, enjoy your new space! - Dylan

Valutata 5 stelle su 5

Great service by staff member

Hi, been coming to borehamwood Wickes regularly as I’m a plumber and live local. Been served by a guy called Suhail who’s been AMAZING. Approachable and very very helpful.Very polite and respectful and willing to go extra mile to get what you need.

7 novembre 2025
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Risposta di Wickes - Borehamwood

Hi Consumer, We're happy to hear that you had such a positive experience in our Borehamwood store. It's great to know that Suhail was so helpful and approachable. We appreciate your feedback! -LC

Valutata 5 stelle su 5

Go Find Dulcy she is all you need in Wicks …

We were helped by a lady called Dulcy she was incredibly helpful especially as my 83 year old mother was dreading going to purchase paint and items needed. Dulcy answered questions wood painting, mixed paint colours advised cleaning products this lady is such an asset to you..
Go in and find her she is delightful

21 ottobre 2025
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Risposta di Wickes - Borehamwood

Hi Susan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Dulcy in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

I had a brilliant experience with Jason…

I had a brilliant experience with Jason at Wickes in Borehamwood. He was extremely knowledgeable, very helpful, and incredibly patient. He was quick to assist me and took the time to make sure I fully understood everything—nothing was rushed or overlooked. It really made a difference to feel so well supported. Thank you, Jason!

23 settembre 2025
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Risposta di Wickes - Borehamwood

Hi, Christina. Thank you for taking the time to share your review with us. We are delighted to see that, Jason, at our Wickes store in Borehamwood, was knowledgeable, helpful and patient. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Replacing my Toilet seat

I wanted to replace the damaged toilet seat that came with the bathroom I had bought from Wickes a couple years back the manager went all out , checked my bathroom order from back then to get exact specifications, placed the order tracked it and informed me of the delivery date, customer service per excellence , thank you to the manager and his team

11 ottobre 2025
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Risposta di Wickes - Borehamwood

Hi Busola, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

Great customer service

Needed to change some grouting sand to a different colour. Unfortunately the purchase date was beyond the 30 day period. The manage Dulcy was very helpful in tracing the order and helping with the exchange! Borehamwood store.

15 ottobre 2025
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Risposta di Wickes - Borehamwood

Hi Ajit, thank you for taking the time to leave a review. We are happy to hear that despite the order being outwith the returns period the manager was still able to help you. -LG

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