Wickes - Beverley Recensioni 

155
TrustScore 5 su 5

4,8

Swinemoor Lane, Beverley North Humberside, HU17 0JU, GB


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Valutata 5 stelle su 5

I ordered the items online and got an instant response closely followed by by an invitation to collect. Online payment was easy and secure. In the store, I was given a friendly reception and my good... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I visited Wickes, Beverley to purchase a kitchen. I met with Bradley Webster, one of the kitchen designers. I knew exactly what I had in mind for the layout of my kitchen already. Bradley was great.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We are currently doing a lot of work on our house and all of the staff at Wickes have been amazing . The are knowledgeable, helpful and really friendly. It makes our job so much easier (especially in... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Bought a Wickes kitchen and initially delighted with design and service from staff in store in Beverley . Beware a few years later the corner doors are cracked , the skirting keeps falling off! , the... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di forniture per il bagno
  3. Negozio di articoli da cucina
  4. Azienda specializzata in energia solare

Informazioni su Wickes - Beverley

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informazioni di contatto

  • Swinemoor Lane, Beverley, North Humberside, HU17 0JU, Regno Unito

  • +441482860064

4,8

Eccellente

TrustScore 5 su 5

155 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(155)

13.498 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Tracy N was my red headed angel!

Tracy N was my red headed angel! She came to my rescue with my DIY project; with knowledge, flair and integrity. The time she took to navigate me around the store and to help with the right materials I would need was second to none. Totally amazing! and a complete asset to the company. I will be back for all my other projects. Thank you Tracy!!!

16 luglio 2025
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Risposta di Wickes - Beverley

Hi There,

We are so happy to hear that you had such a positive experience. It's wonderful that Tracy was able to provide you with exceptional assistance for your project. We appreciate you recognizing their dedication and are grateful for your feedback!

-Ellysse

Valutata 5 stelle su 5

Managed to get what I was looking for…

Managed to get what I was looking for at Wickes in Beverley, a very helpful employee called Darren went out of his way to help me, I’d picked up the wrong colour paving grout and he went and got the right colour for me to save me carrying them as they were heavy and then very kindly offered and carried them out to my car for me, I then remembered I needed something else and he took me to where I could find it in the store and told me what I’d need to do the job I wanted to do, his help and advice were very much appreciated. Excellent customer service and Darren is a credit to your company, many thanks a brilliant shopping experience.

30 luglio 2025
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Risposta di Wickes - Beverley

Hi Rebecca,

We're happy to hear that you had a brilliant shopping experience. We appreciate your positive feedback regarding the assistance you received in locating your items and the help you were given. We're glad that our employee's support and advice were very much appreciated. Thank you.

-Ellysse

Valutata 5 stelle su 5

Tracy m on the till was very polite and…

Tracy m on the till was very polite and helpfull

30 luglio 2025
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Risposta di Wickes - Beverley

Hi Cathy, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Tracy in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

Fast efficient service

Fast efficient service from Tracy M, spacious well stocked shop. Everyone especially Tracy v friendly and helpful

30 luglio 2025
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Risposta di Wickes - Beverley

Hi, Dominic. Thank you for taking the time to share your review with us. I'm really pleased to see you received fast efficient service. Thank you again for your valuable feedback. - Scott H

Valutata 5 stelle su 5

Brilliant experience

Tracy M on checkout was brilliant. She was under pressure as other checkout was closed but she was friendly and efficient.
Lovely smile.

30 luglio 2025
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Risposta di Wickes - Beverley

Hi, Ako. Thank you for taking the time to share your review with us. I'm happy to see that, Tracy, was helpful and friendly during your visit. Thank you for your valuable feedback. - Scott H

Valutata 5 stelle su 5

visited beverley today to purchase…

We visited beverley today to purchase items Pam was excellent she went out of her way to answer my husband questions and to help with our purchase she was very polite and friendly will definitely be back to shop thank you pam you made our day

27 luglio 2025
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Risposta di Wickes - Beverley

We're happy to hear that you had such a positive experience during your visit to our Beverley store. It's great to know that Pam was so helpful and made your day.

Valutata 5 stelle su 5

Community support

Tracy M goes above and beyond for her community. I cannot thank her enough for the contribution she gave to our community youth hub
Thank you
Tony and Jo

22 maggio 2025
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Risposta di Wickes - Beverley

We're so happy to hear that the contribution to your community youth hub was helpful. We appreciate you taking the time to leave this positive feedback!-PP

Valutata 5 stelle su 5

Helpful staff and go out of their way…

Helpful staff and go out of their way to provide a great service. Tracy M @ Beverley was great today 👍

25 luglio 2025
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Risposta di Wickes - Beverley

Hey Elise, thanks for your five-star review, and I'm glad you enjoyed the service from Tracy in our Beverley store! - Dylan

Valutata 5 stelle su 5

Very welcoming

Very welcoming, staff friendly especially Tracy at checkouts.

25 luglio 2025
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Risposta di Wickes - Beverley

Hi James, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Tracy in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

Beverley Branch Fab Service

Went today had no idea what I needed.
Fabulous service from Joseph, so helpful and great customer service.
Deserves a bonus. Thank you so much.

28 giugno 2025
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Risposta di Wickes - Beverley

We're happy to hear that service was so helpful in the store from Joseph! We appreciate you taking the time to leave us such positive feedback regarding your experience!
-AF

Valutata 5 stelle su 5

Absolutely amazing service from start…

Absolutely amazing service from start to finish by everyone involved. The whole process was so smooth efficient and effortless on our part I couldn't believe how easy it was and the results outstanding. Thank you to Bradley for the design and Tony and his team for executing it perfectly

11 giugno 2025
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Risposta di Wickes - Beverley

We're delighted to hear that you had such a positive experience with our team! We appreciate your kind words and are so glad that the process was smooth and effortless for you, with outstanding results-GS

Valutata 5 stelle su 5

A quick drop in for a few supplies at…

A quick drop in for a few supplies at Beverley store with efficient and polite service from Loiuse.

9 maggio 2025
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Risposta di Wickes - Beverley

We appreciate your kind words about your recent visit to our Beverley store. We're thrilled to hear that Louise provided you with efficient and polite service. We strive to provide our customers with a positive shopping experience, and we're happy to hear that we succeeded in this instance. Thank you for taking the time to share your feedback. TW

Valutata 1 stelle su 5

Very Dissatisfied.

Very disappointed. I drove from Hull to get to the shop on time before closing, I checked google which said the shop closed at 8pm, I got there at 7.52 and it was all closed up. The thing I wanted wasn’t in store at Hull branch so I drove 30 minutes to be denied. I would have been 2 minutes in store.. Lazy, uncommitted staff closing early - very disappointed.

7 maggio 2025
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Risposta di Wickes - Beverley

Hi Jordan, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this. This is not the level of service we try to deliver here at Wickes. - AH

Valutata 5 stelle su 5

Wickes have again come up trumps with…

Wickes have again come up trumps with much needed supplies to help
Beverley Urban Gardeners keep Beverley looking even more attractive and safe. Thank you.

9 aprile 2025
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Risposta di Wickes - Beverley

Hi Anne, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Valutata 1 stelle su 5

Very disappointed with my experience

I’ve just purchased shelving from wickes of Beverley.
I have over time the time purchased
Most of my DIY from wickes of Beverley
However on this occasion it has to be the first time I’ve been treated like an enemy by any one let alone from wickes.
The person in question is a very rude lady who obviously has a chip on her shoulder as big as the Grand Canyon.
She certainly has not the usual politeness I have come to expect from the colleagues they employ.
Every time I spoke she tried to score verbal points for reasons that were beyond me!
She was on the click and collect this very morning at 9 to 930 ish
A small lady with the personality not befitting Wickes usual standards.
I have to say her rudeness came out of the blue and I was some what baffled by it.
I write this review as it would seem this lady is someone capable of ruining the wickes brand.
I believe maybe customer care retraining is maybe required to prevent further damage..
I hope this review helps.

6 maggio 2025
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Risposta di Wickes - Beverley

We appreciate you taking the time to share your experience. We understand that your recent visit was not what you expected and that you felt treated poorly by a member of our team. We strive to provide excellent customer service and are disappointed to hear that this was not your experience. We will share your feedback with the appropriate team to ensure that we can continue to improve our customer service-GS

Valutata 1 stelle su 5

Discrimination

Firstly I would like to point out I am a pensioner who suffers with arthritis. I wanted some bark for my garden, as was told to go to wicks who are only, too willing to help carry it to my car. Unfortunately for me that was not the case on my second visits. The member of staff at Beverley was VERY rude and VERY unhelpful. I asked if someone, would collect and carry it to my car as I was unable to manage it myself- I pointed out they had scanned a bar code and arranged for someone to collect and put the bags of bark to my car. This time the assistant was so rude. Told me they don’t do that type of service. She turned her back in me and said I had to get the 3 bags of bark myself. Talk about discrimination- I felt discriminated because I was unable to do it myself. I explained I had just been in less than one hour ago for the same thing 3 bags of bark. After some time they eventually helped me out. But I feel so cross in the way I was treated and spoken to. More so for the assistance not even attempting to help me. Thankfully a member if staff helped me.

5 maggio 2025
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Risposta di Wickes - Beverley

Hi Linda, thank you for the info on Trustpilot, We apologise again of how you were treated poorly, I've raised this with the store directly to investigate and they will be in touch before 4pm tomorrow-GS

Valutata 5 stelle su 5

We use the Beverley branch of Wickes

We use the Beverley branch of Wickes.
On our last visit we were served by Bryony, who was amazing. She was polite, cheerful, friendly and engaging. She couldn’t do enough to help us with our choices and serve us in the till.

19 aprile 2025
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Risposta di Wickes - Beverley

Hi Alison, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Bryony in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

Was served by Lynne who was very…

Was served by Lynne who was very helpful and made the purchase very simple.

19 aprile 2025
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Risposta di Wickes - Beverley

Hey John, thank you for your five-star review, and I'm glad Lynne was helpful in our Beverley store! - Dylan

Valutata 5 stelle su 5

Visited Wickes Beverley to purchase…

Visited Wickes Beverley to purchase paint for a bedroom project. Didn't have the paint on the shelf that we wanted. Showed there was 4 tins in stock so we asked Emma on the till who very kindly went to look in the back for us and returned with the paint we wanted. Definitely 5* service - thank you!

19 aprile 2025
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Risposta di Wickes - Beverley

Hey Eleanor, thank you for your five-star review, and I'm glad you enjoyed the service from Emma in our Beverley store! - Dylan

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