Wickes - Beverley Recensioni 

163
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TrustScore 4.5 su 5

4,7

Swinemoor Lane, Beverley North Humberside, HU17 0JU, GB

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Valutata 5 stelle su 5

Great service provided by Louise at the store. After checking stock levels she took us to find where the stock actually was. She then appeared in the tile section to show us ssmples of brick effect ti... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Bought a Wickes kitchen and initially delighted with design and service from staff in store in Beverley . Beware a few years later the corner doors are cracked , the skirting keeps falling off! , the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Many Thanks We have just got to say what a fantastic service you have provided and a fabulous design which we are thoroughly impressed with. Your attention to detail is evident and gave us... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Danny at Beverley Wickes was a brilliant help, friendly & polite. I'm temporarily walking with sticks. I asked for help locating specific a number of specific sized nails & screws. He immediately loca... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. anche in
  3. Azienda specializzata in energia solare
  4. Negozio di articoli da cucina
  5. Negozio di forniture per il bagno

Informazioni su Wickes - Beverley

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informazioni di contatto

  • Swinemoor Lane, Beverley, North Humberside, HU17 0JU, Regno Unito

  • +441482860064

4,7

Eccellente

TrustScore 4.5 su 5

163 recensioni

5 stelle
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4,7

Tutte le recensioni

(163)

14.656 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Always a good experience at the…

Always a good experience at the Beverley branch staff always on hand to help if any issues. Tracy M was very helpful in finding a certain product I was looking for.

26 aprile 2026
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Risposta di Wickes - Beverley

Hi Jeff, Thanks for taking the time leaving your review. We're happy to hear that Tracy was able to help find a certain item that you needed. This is the kind of service we aim to provide in all our stores. Thanks again for the kind feedback -JL

Valutata 5 stelle su 5

Staff member Tracy M greeted me with a…

Staff member Tracy M greeted me with a warm enthusiasm. She assisted in getting my pre ordered goods and was a pleasure to deal with.
A credit to the Wickes team.

24 aprile 2026
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Risposta di Wickes - Beverley

Hi Malcolm,

We appreciate you taking the time to leave us this fantastic review! We're delighted to hear that you had a positive experience and that Tracy M was so helpful. -Ellysse

Valutata 3 stelle su 5

Misleading shelf price labels

9Went into Beverley store. Chose 2.5 lit Dulux White emulsion. Price on shelf said Dulux emulsion reduced to £16. At checkout I was charged £21. When I was told to check the price on the shelf, the £16 was in large letters biit in very small letters (5mm?) it said colours only. Misleading to say the least. I think you will find all your stores have the same signage.

13 aprile 2026
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Risposta di Wickes - Beverley

We regret the pricing issue you experienced with the Dulux emulsion. We'll review the shelf signage in our Beverley store to ensure clarity and prevent similar confusion. Thanks for bringing this to our attention. -AK

Valutata 5 stelle su 5

Decking

We visited the store to purchase decking for an out of area project we were served by Tracy M , she went out of her way to be helpful 😀 and assisted us in saving some money, would recommend wickes to anyone and they would be my no1 choice from now on

12 aprile 2026
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Risposta di Wickes - Beverley

We're happy to hear that you had such a positive experience! It's great to know that Tracy M was so helpful during your decking purchase. We appreciate your recommendation and are grateful for your support. -AK

Valutata 5 stelle su 5

Visited Wickes today and was served by…

Visited Wickes today and was served by a lovely lady called Tracy m in Beverley she was very polite and professional as that always are in my local DIY store

12 aprile 2026
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Risposta di Wickes - Beverley

Hi Paul, We appreciate you sharing your positive experience with us. We're so glad to hear that you found the Tracy in our Beverley store polite and professional. -Summer M

Valutata 5 stelle su 5

Served by Tracy M

Served by Tracy M, very helpful and happy.. 🙂👍

12 aprile 2026
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Risposta di Wickes - Beverley

We appreciate you sharing your positive experience. We are so happy to hear that you found the service from Tracy M helpful and pleasant! -AK

Valutata 2 stelle su 5

Bought a Wickes kitchen and initially…

Bought a Wickes kitchen and initially delighted with design and service from staff in store in Beverley . Beware a few years later the corner doors are cracked , the skirting keeps falling off! , the dishwasher catches on the skirting and the extractor hood doesn’t work! Really not built to last and very disappointed with response as quoted almost half of original price the put right! Staff in store did best but product and installation shocking

31 marzo 2026
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Risposta di Wickes - Beverley

Hey Angela, thank you for your valuable feedback, and I'm really sorry to hear about your situation with your kitchen, if you can please reply back to the private message I've sent you on trustpilot we can advise further. - Dylan

Valutata 2 stelle su 5

Will not replace a faulty radiator after spending £40k on a new kitchen & utility

Our fitters were brilliant. Cant fault them, did a lovely job. However one of our radiators has a faulty valve and we cannot get Wickes to either come out inspect, fix or replace. When I called customer services after weeks of trying to get a response from them we were not even on the system properly. Our fitter came back to see if he could sort it but the valve is leaking. When we tried to claim under the warranty, they said the designer cocked up our order and forgot to add it to our main installation paperwork so it does not come under the same warranty as the rest of the work, so not our fault, their mistake but not acknowledging this either. We are now left with a beautiful new utility plus the attractive addition of a pile of paper plates to catch the drips from the faulty valve on the radiator. We are being passed between customer services and the supplier who suggested we try tapping it! No way we are touching it as this would be another excuse for them to say they are not going to do anything about it if we make it worse . We have just spent around £40k with this company and they are quibbling over sorting this out for us. Not acceptable.

2 marzo 2026
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Risposta di Wickes - Beverley

Hi Mrs Jones, Thanks for taking the time leaving your review. We are sorry to hear about the faulty radiator valve and the issues you've experienced with our customer service. We have requested additional information, so we can get this looked into further for you. Thanks again for leaving your review. -JL

Valutata 5 stelle su 5

Very helpful staff and the lady at the…

Very helpful staff and the lady at the till Tracy M was very pleasant and professional.

25 marzo 2026
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Risposta di Wickes - Beverley

Hi Capes, Thank you for sharing your review with us. It is great to hear that Tracy was able to provide you excellent customer service and help you out while in store! -SM

Valutata 5 stelle su 5

Went into the store with the intention…

Went into the store with the intention to look at bathroom sinks/ units and had a few questions, well!! Pam can to our rescue and everything she suggested/ put forward sounded great & even opened the box up to check the colours (nothing was too much trouble) we will definitely be returning for all the ancillaries required

17 marzo 2026
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Risposta di Wickes - Beverley

Hi Mike & Clare, We're happy to hear that you had such a positive experience while shopping for bathroom units. We appreciate you mentioning the assistance you received from Pam and are glad that everything met your expectations. We look forward to your return! - Sean

Valutata 5 stelle su 5

Good store

Good store, well stocked.
Tracy M is always super friendly too and has helped me out several times.

15 marzo 2026
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Risposta di Wickes - Beverley

Hi Charlotte, Thank you for taking the time to share your feedback with us. It is great to hear that Tracy provided excellent customer service. -SM

Valutata 5 stelle su 5

Big thumbs up

I love going to the store in Beverley rather than hull even though hull is closer (it a big no no it's like going back in time and staff are shocking)firstly the Beverley store is easy to navigate it's clean the staff are helpful and pleasant knowledgeable Tracy m on the till always smiling and happy and brightens up your day even if you are not in a happy mood
Good work guys big thumbs up
Lord Iain

12 marzo 2026
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Risposta di Wickes - Beverley

Hi Lord Lain, Thank you for taking the time to share your detailed feedback with us. It is great to hear that you had an excellent experience with Tracy and the team in our Beverley store. -SM

Valutata 5 stelle su 5

Use Wickes a lot and find staff very…

Use Wickes a lot and find staff very helpful generally. Tracy M was particularly helpful today and friendly. Nice to get discount with my Trade Pro card.

13 marzo 2026
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Risposta di Wickes - Beverley

Hey there, thanks for your amazing feedback, and I'm delighted that Tracy in our Beverley store was super helpful during your visit! - Dylan

Valutata 5 stelle su 5

Great customer service by Tracy M

Great customer service by Tracy M

21 febbraio 2026
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Risposta di Wickes - Beverley

Hi, Sally. Thank you for taking the time to share your review with us. We're delighted to see that Tracy provided great customer service during your visit. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

stock query

Tracy checked if there were any large water butt's in stock for me as there were none outside. Joseph brought one from the store for me and offered to carry it to the car if I needed help.
Very helpful as the standard reply when shopping in general is often 'we've only got what's out' if you query more stock.

27 febbraio 2026
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Risposta di Wickes - Beverley

Hi Damagum, we're happy to hear that you received such great assistance! We appreciate you acknowledging the team members who went the extra mile to help you find what you needed and offered to carry it to your car. Thanks for your positive feedback. -LG

Valutata 5 stelle su 5

Outstanding customer service

Andy went above and beyond to help with our questions and queries. He made the whole process much easier and so much smoother. Highly recommend Wickes - and especially Andy, if you need DIY help!

22 febbraio 2026
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Risposta di Wickes - Beverley

Hi Laura,

We appreciate you taking the time to leave your review. We're delighted to hear that Andy was helpful and made the process easier. Thank you for your recommendation. -Ellysse

Valutata 5 stelle su 5

Very knowledgeable Sarah and Tracey…

Very knowledgeable Sarah and Tracey helped me find what I needed both went out of their way to help a pleasure I will be back

27 febbraio 2026
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Risposta di Wickes - Beverley

Hi Craig.

We appreciate you sharing your experience. We're happy to hear that our team members were so helpful and knowledgeable. We look forward to your return.- PP

Valutata 5 stelle su 5

Absolutely loved the experience from…TRACEY M

Absolutely loved the experience from walking in the door a ray of light called Tracey M MADE WHAT WAS AMISERABLE DAY FEEL 10 TIMES BETTER AN ABSOLUTE CREDIT TO YOUR TEAM .will definitely use over B and Q everytime well done .

6 marzo 2026
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Risposta di Wickes - Beverley

We're happy to hear that your experience was so positive and that Tracey M made your day better. We appreciate your kind words and are grateful for your support! -AK

Valutata 5 stelle su 5

Pam at the Beverley Store

Pam at the Beverley Store, picked my click and collect in minutes of ordering and I had it ready on the job within the hour.

3 marzo 2026
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Risposta di Wickes - Beverley

Hi Chris, That's great to know, how efficient our Click and Collect service worked for you with the help of our store colleague Pam. We are pleased to learn that the items collected were put to use within the hour. Many thanks for your five-star review. - DG

Valutata 5 stelle su 5

Wickes is a great shop

Wickes is a great shop. Well laid out, clean and they generally stock what I want.
The staff are always pleasant and helpful. They never just point to something. They will always take you to the product you want. I can always rely on their advice.
I'd like to mention Tracy M, whose Customer Service is excellent.

1 marzo 2026
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Risposta di Wickes - Beverley

Hi Lesley, We appreciate you taking the time to share your positive experience. We're happy to hear that our store is well-laid out and that Tracy was able to help you. Thank you for your kind words. -SM

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