Wickes - Basingstoke Recensioni 

124
TrustScore 4 su 5

4,2

Churchill Way West, Millenium Court, Basingstoke Berkshire, RG21 6AA, GB


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Valutata 5 stelle su 5

Sam M at Wicks Basingstoke was so helpful in setting up my Trade profile and helped me to register. Will now be a regular customer. Well done Sam M

L'azienda ha risposto

Valutata 5 stelle su 5

What a great visit ,the staff are knowledgeable and so helpful. I’m regularly called on for DIY help with family so I visit often and have always found the store easy to navigate and staff always h... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Sarah was so accommodating and nothing was to much when we visited the Basingstoke store yesterday. Thanks to Sarah she helped us see how our tiny bathroom could look and we can't wait for our new bat... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Olu was extremely helpful and kind, and patient with me as obviously I didn’t know what exactly I needed- she asked me about it and helped me find the correct product which worked perfectly Shes a... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di forniture per il bagno
  3. Negozio di articoli da cucina
  4. Azienda specializzata in energia solare

Informazioni su Wickes - Basingstoke

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Scritti dall'azienda

Promise 1

Informazioni di contatto

  • Churchill Way West, Millenium Court, Basingstoke, Berkshire, RG21 6AA, Regno Unito

  • +441256726300

4,2

Molto buono

TrustScore 4 su 5

124 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,2

Tutte le recensioni

(124)

14.004 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Bathroom looks great!

Designing the bathroom with Sarah Baxter was great.
Slight delay to start, but other than that work was done promptly even with changing the shower pump after the fact. Simon and the team at Jack of all Trades were really nice throughout.

12 dicembre 2024
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Risposta di Wickes - Basingstoke

Hi thanks so much for your lovely review, we always love to hear feedback from our customers - SW

Valutata 5 stelle su 5

Staff were very belpful

Mark was very helpful in organising my delivery when my fence panels wouldn’t fit in my ban

7 dicembre 2024
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Risposta di Wickes - Basingstoke

Hi, Christopher. Thank you for taking the time to share your review with us. I'm happy to see that, Mark, was able to sort out your delivery for you. Thank you again for your valuable feedback. - Scott H

Valutata 5 stelle su 5

Mark bradford @ Basingstoke store was…

Mark bradford @ Basingstoke store was very helpful in assisting me get a trade pro

7 dicembre 2024
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Risposta di Wickes - Basingstoke

Hi Andy, thanks for taking the time to share this feedback, we are pleased to hear that Mark was able to assist with your Tradepro account. We appreciate you taking the time to let us know. RD

Valutata 4 stelle su 5

very helpful designer team

Just a note to say thank you for the kitchen designer staff. We have had loyalty of issues since the initial design of the kitchen. This is due to the inconsistencies of an older house, so lots of changes had to be made on the fly, and not the Wickes team at Basingstoke. I would like to thank Sarah Baxter, for helping to sort most of the issues. I would give 5 stars, but the Wickes central customer services are difficult to contact, and it took up to an hour on hold each time I contacted them.

6 dicembre 2024
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Risposta di Wickes - Basingstoke

Hi, Tim. Thank you for taking the time to share your review with us. I'm really pleased to see that, Sarah at our Wickes store in Basingstoke, was able to help sort most issues that occured during your design and installation. I am however sorry to see that it took you up to an hour each time to get through to our customer services. We will take this feedback on board to help improve future experiences. Thank you again for your review. - Scott H

Valutata 5 stelle su 5

My Wonderful En-suit

Wickes at Basngstoke provided a great service from our first meeting with the designer Sarah. I have the smallest en-suit but she worked wonders. Sarah was so patient and accommodating and really listened and understood what I required.
Darren, the surveyor and fitter turned the tiny en-suit into an oasis, my dream bathroom. Darren has an eye for small details and the finishing touches. He is professional and has a really high standard of workmanship.
Both Sarah and Darren are friendly and easy to talk to. Nothing was too much trouble for them, I could not have hoped to have better people to work with.

1 novembre 2024
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Risposta di Wickes - Basingstoke

Hi Claudette, We are delighted to hear that Sarah was able to provide an outstanding kitchen design service and Darren gave an excellent fitting experience. Thank you for your kind words! - SW

Valutata 5 stelle su 5

Villal provided amazing service and…

Villal provided amazing service and helped us with finding the perfect laminate flooring and gave us the best advice! Thank you for your help!

25 novembre 2024
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Risposta di Wickes - Basingstoke

Hi S G, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Villal and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Well done Nat for helping me find the…

Well done Nat for helping me find the right LED product when all I had was old fluorescent lights

24 novembre 2024
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Risposta di Wickes - Basingstoke

Hi Mark, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Nat and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Patience

I have just watched a cashier at Wickes, who with a long queue at the checkout, took lots of time and display care, compassion and patience with an elderly gentleman, who was struggling to understand his bill. Here name was Maria G. Well done

22 novembre 2024
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Risposta di Wickes - Basingstoke

Hi, S Murphy. Thank you for taking the time to share your review with us. I'm really pleased to see that, Maria, provided excellent customer service during your visit. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Very helpful service

Very helpful service , especially man called Billal who made visit much easier , highly recommend

17 novembre 2024
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Risposta di Wickes - Basingstoke

Hi Kamila, thanks for taking the time to share this feedback, we are pleased to hear that Bilal was very helpful, we appreciate you taking the time to let us know. RD

Valutata 1 stelle su 5

WICKES LIFESTYLE KITCHEN NIGHTMARE

We bought wickes madison lifestyle kitchen in marine blue.Looked amazing in the store and we were given 15 years of warranty.Kitchen is not fully installed and already has dents on a side and the paint is chipping off.Looks like not the same kitchen.So cheap not worth a penny.Please do not buy lifestyle kitchens from Wickes!!!!

17 novembre 2024
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Risposta di Wickes - Basingstoke

Hi Mrs Monika Fika,

Thank you for taking the time to provide us with your feedback, I have requested further information for this to be looked into if you can provide us with this we can have this issue looked into. - SF

Valutata 5 stelle su 5

Great service

Great service, the team are always happy to help

12 novembre 2024
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Risposta di Wickes - Basingstoke

Hey Chris, thanks for your five-star feedback, and I'm delighted that you enjoyed the great service in our Basingstoke store! - Dylan

Valutata 5 stelle su 5

When I visited the store I was provided…

When I visited the store I was provided with lots of help. Amazing service from staff.

14 novembre 2024
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Risposta di Wickes - Basingstoke

Hi Sal, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Great customer service

Great customer service. Billal really assisted me find the right items I required. Basingstoke branch is really a great well organised store.

10 novembre 2024
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Risposta di Wickes - Basingstoke

Hello M Butt, thanks for your five-star review, and I'm glad that you enjoyed the service from Billal in our Basingstoke store! - Dylan

Valutata 5 stelle su 5

Wanted advice on a bathroom

Wanted advice on a bathroom. Great advice and customer service given by Bilal. Would definitely recommend coming here.

13 novembre 2024
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Risposta di Wickes - Basingstoke

Hi Shahzad, Thank you for the lovely review! - SW

Valutata 5 stelle su 5

John from Basingstoke is a legend!

John from Basingstoke store is absolutely fantastic!! Very knowledgeable, friendly and helpful. I’d definitely recommend the store and him especially.

13 novembre 2024
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Risposta di Wickes - Basingstoke

Hi Daniel, Thanks for the lovely review. - SW

Valutata 5 stelle su 5

I use Wickes regularly as a tradesman

I use Wickes regularly as a tradesman. The plastering materials are always in stock and prices are competitive with local builders merchants. The staff in particular are brilliant at this branch. Very friendly and chatty.

13 novembre 2024
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Risposta di Wickes - Basingstoke

Hey there, thanks for your positive feedback, and I'm glad that you enjoyed the service in our Basingstoke store! - Dylan

Valutata 5 stelle su 5

Great service by Mark G in Basingstoke…

Great service by Mark G in Basingstoke really helped my building project

6 novembre 2024
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Risposta di Wickes - Basingstoke

Hi Lisa, thanks for taking the time to share this feedback, we are pleased to hear that Mark provided you with a great service, we appreciate you taking the time to let us know. RD

Valutata 5 stelle su 5

Good experience at Wickes Basingstoke

I really needed help to find the correct paint roller cover
The problem was my cover was too small and wouldn,t fit the roller.
Mark. G.at Basingstoke Wickes was really knowledgeable and explained, that according to the make of roller ,different sizes fit.He couldn,t have been any nicer.He took time to show me how to fit it to the roller
A really nice person .
Thankyou so much.

Jennifer Ramsay

4 novembre 2024
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Risposta di Wickes - Basingstoke

Hi Jennifer, thanks for taking the time to share this feedback, we are pleased to hear that Mark was able to find the roller you needed and took the time to show you how to fit it, we appreciate you taking the time to let us know. RD

Valutata 5 stelle su 5

Helpful & Friendly Staff

Visited Basingstoke store 4 weeks ago and didn't know where to find what I needed. Mark G couldn't have been more helpful. He helped me find what I needed and suggested an alternative when one item was not available, which proved to be a perfect solution. Very impressed with his customer service & friendliness. In fact I've been back to the store for more items since, it's now my "go-to" shop for anything DIY!

5 ottobre 2024
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Risposta di Wickes - Basingstoke

Hi Mrs P, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Mark and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Mark was very helpful and sorted it all…

Mark was very helpful and sorted it all for us perfectly excellent service

26 ottobre 2024
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Risposta di Wickes - Basingstoke

Hi Joe,

Thank you for taking the time to share your positive experience with us, I'm glad to learn Mark was able to provide you with an excellent service. - SF

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