Wickes - Baguley Recensioni 

253
TrustScore 5 su 5

4,8

456 Altrincham Road, Manchester Greater Manchester, M23 9BL, GB


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Valutata 5 stelle su 5

We went into Wickes at Baguely to get some ideas for the layout in our new utility room. Hayley was brilliant - talked us through the various options of units, colour combinations, accessories etc. S... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

**Appalling service!** I ordered a replacement door online after discovering that the original door we had was already damaged — something we hadn’t realised until we came to hang it. I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We worked with Mirza on plans for our utility room - he was super helpful, totally understood our brief and created a plan that was well within budget. But he also went out of his way to provide thing... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Booked a design consultancy session at Wickes Baguley store with Tony Broadbent. Had a pre call with Tony to discuss and what I needed to bring on the day to be as efficient as possible (measurements,... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di forniture per il bagno
  3. Negozio di articoli da cucina
  4. Azienda specializzata in energia solare

Informazioni su Wickes - Baguley

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informazioni di contatto

  • 456 Altrincham Road, Manchester, Greater Manchester, M23 9BL, Regno Unito

  • +441619451225

4,8

Eccellente

TrustScore 5 su 5

253 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(253)

13.996 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

New kitchen from Wickes

Hayley, every step of the way was on top of every aspect from design to completion. Expert knowledge, great advice, quality products coupled with the installation team of Jak and Raf who worked so hard to skillfully build our kitchen and finished two days earlier than projected. All relatively stress free. Sounds too good to be true but believe me, I’m a very happy customer. Thank you Hayley Jak and Raf.

22 gennaio 2026
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Risposta di Wickes - Baguley

We appreciate you sharing your experience. We're happy to hear that every aspect of your kitchen project was handled so well by Hayley, from design to completion, with a skilled installation team in the form of Jak and Raf. Thank you for your positive feedback! We hope you enjoy your new kitchen for many years to come! -AK

Valutata 5 stelle su 5

Customer service at its best

As soon as I approached Ike, he was so friendly, helpful and totally professional. He couldn't have done more to resolve my query. And his colleague too was so helpful with providing me with the exact paint I needed. I didn't even know the paint could be mixed for just what I needed it for. And when I went to pay, Ike again was so cheerful. Such a refreshing experience. I will definitely be back. Please give Ike a pay rise/bonus. He deserves it.

22 gennaio 2026
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Risposta di Wickes - Baguley

Hey JC, thank you for your five-star feedback, and I'm delighted that Ike was super helpful throughout your visit to our Baguley store! - Dylan

Valutata 5 stelle su 5

Ike is so helpful

Ike is so helpful, chatty and friendly every time I go in. A great store

21 gennaio 2026
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Risposta di Wickes - Baguley

Hi Thomas, we're happy to hear that our employee is helpful, chatty, and friendly. We appreciate you taking the time to leave us this great feedback. -LG

Valutata 5 stelle su 5

Amazing Customer Service 10/10

Amazing Customer Service 10/10
Visited the Baguley store today and have to give credit where its due the staff where helpful, knowledgeable and very helpful. Can't praise Ike enough for helping with ordering an online item.

21 gennaio 2026
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Risposta di Wickes - Baguley

Hi Marc, we appreciate you taking the time to share your experience. We're happy to hear that our staff were helpful and knowledgeable, especially with the online order. -LG

Valutata 1 stelle su 5

Bad customer service

I called in to pick up a roof access trap that was only one left and I went to customers service and asked about it and to check if it was okay because the box was all damaged and opened and as I am disabled and I had the service dog with me I ask us a surveys for help and they had me standing there for 10 minutes didn't say we'll get someone to check it for you so I left and then I found it's office customer service and they were much helpful as well they said they will report it to the manager and that's as far as it went very bad service will never use them again

17 gennaio 2026
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Risposta di Wickes - Baguley

Hey B.j, thank you for your valuable feedback and I'm sincerely sorry to learn about your experience in our Baguley store. If you need further help with this please reply back to the private message I've sent you on trustpilot. - Dylan

Valutata 5 stelle su 5

Wickes Baguley.. our 'go to' place

We have been calling into Wickes, Baguley several times a week for two years (as we are renovating a house) The staff are polite and helpful. One Assistant called Ike is an absolute credit to your organisation- always smiley, helpful and chatty.

15 gennaio 2026
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Risposta di Wickes - Baguley

We're happy to hear that our team has consistently provided you with excellent service during your home renovation project. We appreciate your kind words and are glad that Ike made a positive impression. -AK

Valutata 5 stelle su 5

Ike is excellent

Ike is a very polite, friendly and helpful member of staff at the Wickes, Baguley store. A charming man and an asset to the company.

14 gennaio 2026
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Risposta di Wickes - Baguley

Hi, John. Thank you for taking the time to share your review with us. We are really pleased to see that Ike was very polite, friendly and helpful during your visit to our store in Baguley. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Absolutely fantastic help and advice…

Absolutely fantastic help and advice from Mirza from start to finish. The kitchen is really great and my small query after the fit was answered straight away

9 gennaio 2026
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Risposta di Wickes - Baguley

We're happy to hear that you had a great experience! It's wonderful that the assistance and guidance provided from Mirza was helpful and that you are pleased with the kitchen. We appreciate your feedback and hope you enjoy your new kitchen for many years to come! -AK

Valutata 5 stelle su 5

ordered on line

ordered on line, got a texted message 15 mins later saying ready for collection, went to the store showed my cose and a very nice lad called Ike went and got my order So all very straight forward

6 gennaio 2026
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Risposta di Wickes - Baguley

Hey Tom, thanks for your positive feedback, and I'm glad that you enjoyed the click and collect service in our Baguley store! - Dylan

Valutata 5 stelle su 5

Tony at the Baguley store was amazing

Tony at the Baguley store was amazing - v helpful and accommodating my design tweaks for my bathroom. He’s an asset to the brand.

5 gennaio 2026
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Risposta di Wickes - Baguley

Hi Rebecca.

We appreciate your positive feedback! We're happy to hear that our team member was so helpful and accommodating with your bathroom design.- PP

Valutata 5 stelle su 5

Great friendly staff

Ike was incredibly friendly, helpful and cheerful, he made it a great shopping experience

18 dicembre 2025
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Risposta di Wickes - Baguley

Hi L.B, Thank you for taking the time to share your feedback. It is great to hear that you had a positive experience with us. -SM

Valutata 5 stelle su 5

Hayley is a standout star 🌟

⭐️⭐️⭐️⭐️⭐️ Hayley is a standout star

Hayley has been incredible. She designed a stunning bathroom and kitchen for us, listened to everything we wanted, and gave expert advice that genuinely improved our plans.
She took ownership from day one — every issue handled fast, every update communicated clearly, and she’s still checking in now. That level of care is rare.
Hayley goes above and beyond, every single time. Professional, personable, and absolutely committed to getting it right.
A true asset to the company. We couldn’t be more grateful.

30 dicembre 2025
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Risposta di Wickes - Baguley

Hi Karen, Thank you for telling us about your visit to our Baguley store and in particular the excellent customer service your received from our colleague Hayley. We are pleased that you are very happy with the designs of your new kitchen and bathroom and hope you will enjoy these for many years to come. Many thanks for leaving Hayley a five-star review. DG

Valutata 5 stelle su 5

Baguley Store Experience

I went in to the Baguley store today to purchase a large pot of paint. The employee, Ike, kindly offered to help me as I have a knee injury that makes it difficult for me to walk. He took the paint to the till and processed the purchase and kindly offered to take it to my car. It is a brilliant example of customer care and what an asset he is to the company.

30 dicembre 2025
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Risposta di Wickes - Baguley

Hi Ian, we appreciate you sharing your experience. We are so glad to hear that our employee was helpful and went the extra mile to assist you with your purchase, especially given your knee injury. It's great to know you experienced such excellent customer care. -LG

Valutata 5 stelle su 5

Customer service

A big thank you to Ike for his help in finding what I needed as this was not my local store and what he didn't know he acquired the help of his colleagues, all done with a big smile

16 dicembre 2025
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Risposta di Wickes - Baguley

Hi Richard, Thanks for taking the time to leave your review. We are happy to hear that Ike was able to help find the items that you needed. Thanks again for the kind feedback. -JL

Valutata 5 stelle su 5

Polite

Polite, lovely lady, Keeley helped me with my paint mixing & then at a later date with my cross tree. I have anxiety, so really appreciated her she’s a credit to Wickes.

7 dicembre 2025
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Risposta di Wickes - Baguley

Hi, Shaunna. Thank you for taking the time to share your review with us. We are delighted to see that Keeley was polite, and friendly, helping you mix the paint you needed. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Friendly and knowledgeable

Tony was at the Wickes in Baguley was very knowledgeable and friendly. He got me a good deal and i recommend giving Wickes a try.

13 dicembre 2025
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Risposta di Wickes - Baguley

Hey Robert, thanks for your five-star review, and I'm delighted that Tony in our Baguley store was able to help you out! - Dylan

Valutata 5 stelle su 5

What a lovely warm greeting from Ike

What a lovely warm greeting from Ike. Unusual today & very impressed. Ike found someone to cover his post & loaded bags of compost into my car cheerfully & very willingly. He will go a long way - look after him! If all your staff behaved as he does your business would be flying & the world a better place! Thank you Ike. I will be a more loyal customer thanks to your kindness.

11 dicembre 2025
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Risposta di Wickes - Baguley

Hi, Thanks for taking the time to share your feedback. It is great to hear that Ike was able to help you load the compost into your car. We will let Ike know that he was a great help and his kindness was appreciated. -SM

Valutata 5 stelle su 5

Ike @ Baguley

Very helpful staff especially Ike who guided me to the perfect purchase I needed

10 dicembre 2025
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Risposta di Wickes - Baguley

Hi, Philip. Thank you for taking the time to share your review with us. We are happy to see that, Ike, was really helpful during your visit. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Incredible service from start to finish…

Incredible service from start to finish from the lovely Hayley. Personable and efficient. Supported us in our requests and also quickly fixed any niggles we had. Would highly recommend Wickes and personally Hayley for getting yourself a new kitchen

15 novembre 2025
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Risposta di Wickes - Baguley

Hi Simone,

We appreciate you sharing your experience. We're happy to hear that you received incredible service from Hayley and that any concerns were quickly addressed. Thank you for your recommendation.

-Ellysse

Valutata 5 stelle su 5

Ike was really helpful with our…

Ike was really helpful with our checkout. Another staff member also helped us with product identification prior to this in the store.

28 novembre 2025
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Risposta di Wickes - Baguley

We're happy to hear that our staff provided such helpful assistance during your visit. We appreciate you taking the time to share your positive experience! -AK

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