Which? Recensioni 701

I was suckered into an offer and then couldn't unsubscribe online had to ring chat line. Took ridiculous amount of time to get connected so cancelled my direct debit. Beware!!

Which LPA service, I wish I'd never heard of this service, it's been a complete waste of time and money, no customer service no legal help, just online forms which get sent backwards and forwards.
Take my advice use a proper solicitor to help with complex legal matters!!

I got registered for a trial by means of the website, but had to contact them in order to cancel. That's... not a very respectable way to do business, but it was only the beginning. Despite contacting them repeatedly, and getting repeated assurances my subscription was cancelled, they kept charging!!! I had to contact my bank for a chargeback, which they promptly issued after I gave them my email communications with this shady organization that laughably poses as a consumer advocate. Avoid.

Demon home 150 speakers

Because of your view I bought four of these speakers, but there are a shocking amount of issues that you didn't included in your review. If you had done the review more thoroughly, I wouldn't be stuck with these four speakers and a significant loss of money in purchasing them.

For some reason the speakers can't store more than 10 second of memory for any track playing, so if you pause a track (even from your own usb connected device) then press play to carry on where you left off, it'll play about 10 seconds before jumping to a new track. They could extend that track buffer to the full song so it can eliminate the issue, but they've chosen to leave it at this 10 second memory so the problem continues.

At random, the speakers will just go haywire, jumping all over the place while playing a track, it'll also jump tracks chaotically as well, doing both at the same time. And if you don't do anything to stop it, it'll just stay like that indefinitely.

For some reason, at random, the app will stop showing the music that's actually playing. So you may have played a track (track A) by one artist, but no matter how many different tracks follow that, it'll still be showing the details for track A.

Then since the apps update, I constantly get pop-ups telling me I'm logged out of my Amazon Music account even though it's still playing music from my Amazon Music account. It also keeps telling me I'm logged out of my Heos account. And on top of that is the sheer amount of times the app crashes.

As a further insult, one of my speakers randomly had Alexa wake me up at 03.07am telling me something about how I can't make a call using the speakers. I don't even use Alexa, yet for some reason it's randomly decided to wake me up with the most ridiculous message.

Then to make matters worse, they have awful customer service. I've been complaining about all these issues since October, but they have none nothing to patch their firmware or app, instead actually making things worse regarding their app

Please review the speakers honestly and properly, and update your review so you don't trick other people into buying these awful speakers

After over 2 weeks of being promised a refund for their mistake I have now got a refund. For an organisation who are meant to be on the side of the consumer their action speak otherwise.
No urgency is trying to correct their mistake just an eagerness to hold on to the money for as long as possible. Would suggest that everyone checks their statements as they just seem to take money at will and then take an age to refund

Do you guys sell your award for an annual fee??

How can Emma get an award with the shocking level of customer service?

I only ordered due to your recommendation, ended up wasting a month waiting, only thing received was tonnes of DIFFERENT excuses and lies.

How can you recommend such a vile company?

Do you guys sell your award for an annual fee??

Well I’ve lost trust in your company now too.

Avoid. Which? used to be the friend of the the consumer. I used have had a subscription for 30 years and have found positive reviews over last few years seem always favour the expensive options.
Normally when an annual subscription is about to end a warning email is sent but I just had my account raided without consent. I would like the choice to cancel but can't do it on their website. Which? seems to have gone the way of all things in the UK these days. Poor value and expensive.

My mum bought me a gift subscription to Which tech, I was really disappointed that within the amount my mum had paid for the subscription that Which did not allow me access to the website. You would have thought it would have been a fundamental of every Which subscription.

Based upon Which Reviews and Which Retailer I purchased a Fridge Freeze that was unsuitable for my garage. After complaining bitterly about the content and retailer I barely got an apology for the review and no apology about their retailer ignoring UK Law for returns. They told me they would still use the retailer this is probably because they get introductory commissions. If I were cynical I would believe it's in the interest of Which to use bad retailers as they can sell you legal advice to fix it.

As Which is a charity if you have a bad complaint about them, complain to the Charity Commissioners.

This year we decided to treat ourselves to a 'state of the art' television set.
We decided to go for an LG C3 48" screen.
The next decision was to decide the retailer whom we would favour with our purchase.
Our criteria was simple.
Condition 1. The retailer would deliver the set and without time limit, install and demonstrate to us how to use it.
[Curry's limited us to a length of time]
As with many modern appliances we discovered that the set was not delivered with operating instructions; only how to assemble the stand.
[This is a total disgrace and something that must be resisted by consumers]
So my
Condition 2
was that the retailer, as well as demonstrating the set on delivery, would provide us with instructions at their expense.
[The major UK retailer declined to do this]
I now realise why, as when Sevenoaks the retailer we chose, printed off the instructions, these came to 161 pages.
Condition 3
Was that the retailer carried the very heavy old set to the boot of my 4x4, so that I could take it to the tip.
I am very pleased to relate that Sevenoaks at The Horsefair, Wetherby near Leeds were able to meet all the conditions I required. Their team carried out these tasks to utter and complete satisfaction. What's more their price for the same set was cheaper than Curry's.
Curry's give basically the same set a different model number so that this absolves them from price matching. This is a dubious way of doing business and one of the things that put me off Curry's.
The main topics which caused me to choose Sevenoaks was there willingness not to impose a time limit on installing & demonstrating the operation of the television.
The guy from Sevenoaks arrived on time and was with us for over 3 hours
They also assured us that future operation assistance would be provided free of charge if required.
Curry's imposed a time limit on their set-up visit and did not offer the benefit of free of charge future assistance.
The positive response by Sevenoaks at Wetherby to my request for printed 'operating instructions'
Curry's declined to act on this request.
Once again I would highly recommend the impeccable service that we received from Rob & the team at Sevenoaks, Horsefair, Wetherby.
A big THANKYOU to you all.
Please note this review should have been 5* but system only allows me to put in 4*.

Which! just dipped into my bank account, took a chunk of cash, without any heads up at all that my so-called membership was due for renewal. On the website, logged into my account, there's no information whatsoever about renewal, payments, due date, nothing, no means of figuring out where the money's gone or why. They want you to call, and so you do. They then act innocent - 'oh we wrote to you weeks ago' they say'. But why no information on my account? Silence the other end. What kind of business does that - at this time of year too? Which! talk a big game, but their business model is no better than the worst out there. And these are so-called, although self-described, consumer champions! On a very basic level, any organisation renewing a subscription should give notice. If they have a members login as part of their website, all relevant renewal information should be there. Which! have no excuses. So shame on them. They are terrible. I will have nothing more to do with them, and nor should you.

Do not subscribe to Which?! They used to be reliable and trustworthy but they seem to be a victim of their own power and sadly can't be trusted.
Bought several services and items recommended by Which? but turned out to be duds.

Just started sending me magazines, I never signed up for. Tried to steal money from my bank acc.

I bought a mattress from Emma Sleep and found that their customer service is totally inadequate.
I think Which really need to think seriously about endorsing this company going forward as I and other customers have had the most appalling experience.

Hello friends. Well, this might not be important for everyone. In today's publication of the Which(?) magazine, titled "Which is the cheapest supermarket for Christmas dinner ingredients?", we see a family with children whose parents are of European and African descent. We also see grandparents of European descent. What happened to the grandparents of African descent? You may not think this is important, but it is for children, especially children of African/European descent, having a look at the picture.

I had been a member in the past but cancelled because a lot of the reviews were out of date and you can often get similar for free in the internet.

I thought I’d give it another try. Wish I hadn’t. We needed a new larder fridge. All the reviews seemed to be for older models - some of which were no longer available. I’d have thought that people want to know about products they wish to buy rather than stuff they already own!! We identified a couple of potential appliances but none appeared on Which so we had to go it alone!!

Not surprisingly the same has happened again now - we need a washing machine but the up to date machines haven’t been reviewed.

I’ve given two stars because I felt guilty about giving just one and the reviews themselves are good and explain some features but not always relevant.

Never mind. I’ve paid for the year so will be cancelling in 2024

Quite useful subscription but slow to cancel membership. They don't let you do so online and are slow to reply to email requests.

Sports Direct. Horrendous customer blaming customer service for clear product fault.

i have which? legal help membership, i pay every month a small subscription, but legal advice i receive is invaluable, they have great solicitors, knowleagable, i always can rely on them, i trust them and they have helped me many times with their legal expert advice, this company is one of best i know. i have used them for many years and i do not regret. i do reccomand which legal help membership to everybody.

Gary Wight came to fix my aerial for my TV . He was a very nice man, very reasonable, said I didn't need a new aerial, changed some connections inside the house and outside, call out was £75 and he only charged me an extra £5 for the work. You cannot get a fairer man, any other person would have charged a few hundred pounds and said I needed a new aerial. Would highly recommend.