Weston Homes Plc Recensioni 

1006
•
TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

Team at Weston Homes are very helpful through the buying process. They understand the buyer is on a journey and they make it as smooth as possible with good communication and support. Sean/Lucy/ Cec... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Completely Professional and yet personal experience. Valerie knows her stuff. We found her to be knowledgeable and thorough, completely up to date on spec and legal requirements. Easy to deal and all... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

There's been no water for 2 days at Abbey Quay Barking. Whilst they sent an email around stating they are aware of the issue, engineers who have come over have failed to fix it. Whilst I u... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Purchasing a property can be and usually is a very stressful process; but my experience with Lisa and Weston Homes has been first class. Everything has been handled professionally, swiftly and honest... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Costruttore immobiliare

Informazioni su Weston Homes Plc

Scritti dall'azienda

Welcome to the official Trustpilot page of Weston Homes - one of the major property developers in the South East of England

Weston Homes was formed in 1987 by Bob Weston, establishing what has now become one of the major property developers in the South East of England.

Built with passion, delivered with pride.

Weston Homes has established a reputation for high quality design and build standards, delivered with a passionate desire to make a genuine difference to the lives of our customers and to leave a legacy of which we are justly proud. Continually re-assessing the marketplace, Weston Homes has combined the traditional skills of house-building with the ever-expanding opportunities created by new technology.

The company has taken a revolutionary approach to property development - many of our properties’ components are now pre-manufactured and tested in our own carefully controlled Weston-run factory, rather than on site. This enables the efficient fitting at a late stage of construction of fixtures such as kitchen worktops, wardrobes and bathroom vanity units which incorporate bespoke basins, storage cabinets and associated plumbing. This minimises wasted materials whilst maximising the quality of our brand new homes.

Weston Homes provides properties to exceed the expectations of purchasers both in terms of quality and value for money. Projects are hugely varied, ranging from select housing developments to large-scale city apartment complexes of many hundreds of homes. As well as new-build, the company has extensive experience of refurbishment and restoration work, breathing new life into historic and Listed buildings to give new purpose to Britain’s architectural heritage.

Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

1K recensioni

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4,5

Tutte le recensioni

(1006)

169 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Be extremely cautious before buying…

Be extremely cautious before buying from Weston Homes. They sold residents at The Old Vinyl Factory in Hayes the dream of a thriving, mixed community with shops, cafés, and shared spaces to bring the area to life. Once buyers moved in, they quietly tried to turn those promised retail spaces into yet more cramped flats.

Their proposal was rejected by both Hillingdon Council and a Government inspector, who ruled that the new flats would be substandard in daylight, sunlight and privacy. Local groups also condemned the move, warning that Weston Homes are eroding the social infrastructure they promised to build.

This shows exactly where their priorities lie: profit first, community last. Once they’ve sold you the vision, they’ll happily rewrite it to squeeze out a few more units.

If you want to live somewhere with a genuine sense of community and trust in the developer, look elsewhere. Weston Homes have shown they cannot be relied upon to deliver what they promise.

9 ottobre 2025
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Valutata 5 stelle su 5

⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Judy!

From the very beginning, Judy was kind, personable, and genuinely interested in helping me.

What stood out most was her warmth and patience. Judy took the time to understand what I was looking for and explained all options available to me.
Judy went above and beyond and has made this experience so easy for me (and exciting)as a first time buyer with her knowledge and support.

5 ottobre 2025
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Risposta di Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with the team at Tayfen Court and will share your comments with Judy.

Valutata 1 stelle su 5

Shocking Aftercare

I can’t understand how they’ve won the award of “Private Developer of the year”.
Abysmal company. Sadly I have 2 Weston Homes properties. We have so many cracks and leaks in one block and the aftercare service is awful. One block is going through a claim at the moment and it’s been going on for almost 2 years. The overall structural quality is shocking and is having an overall effect on anyone trying to sell the properties. Please re-think if you are thinking about buying one of their homes.

1 ottobre 2025
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Risposta di Weston Homes Plc

Thank you for taking the time to leave your review. We’re sorry to hear about your experience. Based on the details provided, we’ve been unable to identify the properties you mentioned. To allow us to look into this further, please contact our Customer Services team on 01279 873200 or email customer.info@weston-homes.com. The First Time Buyer Readers’ Awards, where we’ve proudly held the Private Developer of the Year title for four years running, are completely voted for by the public. Weston Homes does not have any influence over this.

Valutata 1 stelle su 5

One of the worst-built developments…

One of the worst-built developments I’ve ever encountered. From day one, it’s been nothing but issues — leaks in multiple units, visible cracks forming in walls and ceilings, and an overall sense of cheap, rushed construction. The materials feel substandard, corners were clearly cut, and there’s zero attention to detail. It’s as if the place was designed to fall apart.

Honestly, I don’t know how this developer won “Private Developer of the Year.” It must have been a self-congratulatory award — probably funded, judged, and presented by their own PR team. Nothing about this build reflects quality or care.

Save yourself the headache. Look elsewhere

7 ottobre 2025
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Risposta di Weston Homes Plc

Thank you for your review. We’re sorry to hear about your experience. Unfortunately, we’ve been unable to identify the property from the details provided. To assist further, please contact our Customer Services team on 01279 873200 or customer.info@weston-homes.com. For reference, Weston Homes has no influence over industry award results. The First Time Buyer Readers’ Awards, which have recognised us as Private Developer of the Year for the past four years, are entirely decided by public vote.

Valutata 1 stelle su 5

The worst built I’ve ever seen ( and I…

The worst built I’ve ever seen ( and I grew up in Moldova). From leaks to cracks and just overall poor structural quality. I don’t know how this crocks won the private developer of the ear. Probably was funded and awarded by themselves.😂

7 febbraio 2025
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Risposta di Weston Homes Plc

Thank you for your review. We are sorry to read your comments. From the details you have provided, we have been unable to identify the property you have purchased. So that we can assist you further, please contact our Customer Services team on 01279 873200 or email customer.info@weston-homes.com. However, for reference, we do not have any control over the award allocation for any industry awards. The First Time Buyer Readers' Awards, which we have won Private Developer Of The Year for the last four consecutive years, is voted for by their readers, so it is controlled by the public. Weston Homes does not have any influence over this.

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service, felt very bespoke, nothing was too much trouble, the entire experience has been completely stress free.
The new build flat is incredibly high spec and beautifully finished.
I would rate them outstanding and highly recommend!

3 ottobre 2025
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Risposta di Weston Homes Plc

Thank you for your review. We are delighted you have had a positive experience with the team at Tayfen Court. We will share your comments with them.

Valutata 5 stelle su 5

The perfect experience for a first time buyer

My experience with Weston Homes and Tayfen Court has been exceptionally good. Everyone was so helpful every step of the way. The sales team have been so lovely and friendly, they really helped me have a smooth experience. Valerie and Judy, in particular, deserve a special mention, and I'm very thankful to them for helping me every step of the way.

28 settembre 2025
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Risposta di Weston Homes Plc

Thank you for your review. We are delighted you have had a positive customer experience at Tayfen Court, Bury St Edmunds. We will share your comments with Valerie and Judy.

Valutata 5 stelle su 5

Part 2 (Weston Homes)

Sales team at Tayfen Court and customer service for fixing issues with the new build. Hands down, excellent I can’t complain!

26 settembre 2025
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Risposta di Weston Homes Plc

Thank you for your review. We are delighted you have had a positive experience with our sales and customer service team. We will share your comments with them.

Valutata 5 stelle su 5

External Paintwork Latent Defect

I had an issue with some defective paintwork on external balcony railings which appeared after 4 and a half years. It was dealt with efficiently and without any fuss. I'm sure some other companies would have tried to avoid correcting the work.

19 settembre 2025
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Risposta di Weston Homes Plc

Thank you for your comments. We are delighted you have had a positive experience with us.

Valutata 5 stelle su 5

Valerie has been very helpful from day…

Valerie has been very helpful from day one
Till date she is very enthusiastic and willing to help going above and beyond

13 settembre 2025
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Risposta di Weston Homes Plc

Thank you for your comments. We are delighted you have had a positive experience with the team at Tayfen Court. We will share your comments with Valerie.

Valutata 5 stelle su 5

I found both Valerie and Judy so…

I found both Valerie and Judy so helpful and informative without that hard sell which is often the case with other companies.
I am looking to help my son get onto the property ladder but have still to sell my property in Scotland.Both Valerie and Judy have been so helpful with regards to my son getting financial advice with regards to getting a mortgage and they are going to keep in touch and keep me updated whilst I hopefully get a buyer for my house.
I found it so refreshing to engage with them and I am hopeful of my son being in a position to buy one of these beautiful apartments.Mandy Parfitt

13 settembre 2025
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Risposta di Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with the team at Tayfen Court and will share your comments with Valerie and Judy.

Valutata 4 stelle su 5

Concerns addressed

I posted my first review on 29 July which had some mildly criticical comments that were constructive in intent. Weston responded positively and have addressed them all fully. Thanks! Judy and Valerie remain in a class of their own for customer service.

8 agosto 2025
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Risposta di Weston Homes Plc

Thank you for your review. We are delighted your customer journey has been positive following your previous comments. We will share your review with Judy, Valerie and the team.

Valutata 4 stelle su 5

Overall great experience from plot…

Overall great experience from plot reservation to finish. Special mention to Valerie who was very easy to communicate with and went extra mile to make sure that remaining snags were not left hanging.

8 settembre 2025
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Risposta di Weston Homes Plc

Thank you for your review which we will share with Valerie and the team. We are delighted you have had a positive customer journey with Weston Homes and wish you every happiness in your new home.

Valutata 5 stelle su 5

Valerie and Judy have been very helpful…

Valerie and Judy have been very helpful throughout my whole buying experience with Weston Homes. I am very happy that I made the decision to downsize to Tayfen Court. I would highly recommend this experience to anybody else considering to downsize.

8 settembre 2025
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Risposta di Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with the team at Tayfen Court and will share your comments with Valerie and Judy. We wish you every happniess in your new home.

Valutata 5 stelle su 5

I can’t thank the Weston Homes sales…

I can’t thank the Weston Homes sales team enough for their support throughout my shared ownership journey. The process took over a year, and at every stage they were patient, professional, and always ready to help with my many questions.

A special mention goes to Lisa, Harriet, and Lilian, who went above and beyond to guide me through what can be a complicated and sometimes stressful process. Their clear communication, prompt updates, and genuine care made everything so much easier and more reassuring.

28 agosto 2025
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Risposta di Weston Homes Plc

Thank you for your comments. We are delighted you have had a positive experience with the team at Abbey Quay. We wish you every happiness ni your new home and will share your comments with Lisa, Harriet and Liliana.

Valutata 5 stelle su 5

Friendly & Professional

Valerie & Judy are very friendly, professional and really understand what their clients need. Excellent service and a pleasure to deal with.

1 settembre 2025
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Risposta di Weston Homes Plc

Thank you for your review. We are so pleased you had a positive customer experience with Valerie and Judy. We will share your comments with them and we look forward to welcoming you back to Tayfen Court.

Valutata 5 stelle su 5

Valerie is just brilliant.

Valerie is just brilliant.
She helped me from the beginning of buying the house to the end. Very professional and extremely knowledgeable person.
She still helping me even after the sale of the house.
Outstanding customer service
Thank you Valerie

5 settembre 2025
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Risposta di Weston Homes Plc

Thank you for your review. We are delighted you have had a positive customer experience with Valerie and the team at Tayfen Court. We will share your comments with them and wish you every happiness in your new home.

Valutata 5 stelle su 5

Great help!

1 settembre 2025
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Risposta di Weston Homes Plc

Thank you for your review. We are delighted you have had a positive experience with us. If we can be of any further assistance, please let us know.

Valutata 5 stelle su 5

Viewing of Weston home apartment in Tayfen Road Bury St Edmunds

Friendly professional dealing with us as potential buyers.
Clear presentation well conducted viewing of new back on the market apartment and clear detailed answers to questions about the apartment and benefits.

29 agosto 2025
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Risposta di Weston Homes Plc

Thank you for your review. We are delighted you had a positive customer experience with our friendly Sales Consultants at Tayfen Court, Bury St Edmunds. We will share your comments with them and look forward to welcoming you back soon.

Valutata 5 stelle su 5

Great welcoming

The development itself is top quality with loads of high-tech features, and Liliana at the Abbey Quay development took the time to walk us through everything the place has to offer. Out of all the viewings I’ve done, she honestly went above and beyond and was so professional.

Abbey Quay really stood out to me.

9 agosto 2025
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Risposta di Weston Homes Plc

Thank you for leaving a review. We're thrilled to hear you've had a great experience with the team at Abbey Quay. We will share your comments with Liliana.

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