Weston Homes Plc Recensioni 

1006
•
TrustScore 4.5 su 5

4,5

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Valutata 1 stelle su 5

Please do not trust Weston Homes. I brought a new build from them and ever since it's been nothing but a nightmare. They left parts of the building unfinished, we have had huge issues with our balcon... Leggi di più

Valutata 5 stelle su 5

Team at Weston Homes are very helpful through the buying process. They understand the buyer is on a journey and they make it as smooth as possible with good communication and support. Sean/Lucy/ Cec... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Completely Professional and yet personal experience. Valerie knows her stuff. We found her to be knowledgeable and thorough, completely up to date on spec and legal requirements. Easy to deal and all... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Purchasing a property can be and usually is a very stressful process; but my experience with Lisa and Weston Homes has been first class. Everything has been handled professionally, swiftly and honest... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Costruttore immobiliare

Informazioni su Weston Homes Plc

Scritti dall'azienda

Welcome to the official Trustpilot page of Weston Homes - one of the major property developers in the South East of England

Weston Homes was formed in 1987 by Bob Weston, establishing what has now become one of the major property developers in the South East of England.

Built with passion, delivered with pride.

Weston Homes has established a reputation for high quality design and build standards, delivered with a passionate desire to make a genuine difference to the lives of our customers and to leave a legacy of which we are justly proud. Continually re-assessing the marketplace, Weston Homes has combined the traditional skills of house-building with the ever-expanding opportunities created by new technology.

The company has taken a revolutionary approach to property development - many of our properties’ components are now pre-manufactured and tested in our own carefully controlled Weston-run factory, rather than on site. This enables the efficient fitting at a late stage of construction of fixtures such as kitchen worktops, wardrobes and bathroom vanity units which incorporate bespoke basins, storage cabinets and associated plumbing. This minimises wasted materials whilst maximising the quality of our brand new homes.

Weston Homes provides properties to exceed the expectations of purchasers both in terms of quality and value for money. Projects are hugely varied, ranging from select housing developments to large-scale city apartment complexes of many hundreds of homes. As well as new-build, the company has extensive experience of refurbishment and restoration work, breathing new life into historic and Listed buildings to give new purpose to Britain’s architectural heritage.

Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

1K recensioni

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4,5

Tutte le recensioni

(1006)

168 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

It is my first time buying a property…

It is my first time buying a property and Weston homes have made the journey so seamless with their attentiveness, efficiency and helping me complete everything in such a quick time frame. Couldnt be happier!!

29 maggio 2026
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Risposta di Weston Homes Plc

Thank you for your review. We are delighted you have had a positive customer experience with us at Brentwood Central. We will share your comments with the team. We wish you every happiness in your new home.

Valutata 5 stelle su 5

Smoothest property purchase ever!

Purchasing my new home at Tayfen Court has been an incredibly positive experience from start to finish, and so much of that is down to Valerie and Judy in the sales team.

From my very first enquiry, both Valerie and Judy were responsive, communicative, and genuinely a pleasure to deal with. They kept me informed at every stage of the process, answered every question thoroughly, and never made me feel like I was chasing for updates. For what can often feel like an overwhelming journey, their calm and professional manner made everything feel remarkably smooth and straightforward.

What really set them apart was how patient and reassuring they were throughout. Buying a property involves so many moving parts, and knowing I had two such helpful and dedicated people in my corner made all the difference.

Most importantly, they went above and beyond at every turn. This was not just good customer service, it was genuinely exceptional care for the people they work with. I felt like a valued individual, not just a transaction.

If you are considering Tayfen Court, do not hesitate. The homes speak for themselves, loved the layout and sizes of the rooms, the finishes are beautiful too, and the team looking after you will make the whole experience a joy.

Five stars, without question. Thank you Valerie and Judy.

1 marzo 2026
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Risposta di Weston Homes Plc

Thank you for your review. We are delighted you had a positive customer experience with Valerie and Judy at Tayfen Court. We will share your comments with them. We wish you every happiness in your new home.

Valutata 5 stelle su 5

Great service

Great service friendly and explained everything clearly

25 maggio 2026
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Risposta di Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive customer experience with us.

Valutata 5 stelle su 5

Liliana is an absolute star

Liliana is an absolute star! My sister and I were welcomed by her and shown around the property. She went through all the details and answered all our questions. Shes very knowledgeable and friendly.

22 maggio 2026
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Risposta di Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive customer experience with the team at Abbey Quay and will share your comments with Liliana.

Valutata 5 stelle su 5

Valerie and Judy looked after me…

Valerie and Judy looked after me through the whole process, which was a long one due to a failed chain on the sale of my property. Despite the nearly 3 month delay to being able to complete on my beautiful new apartment Judy was there supporting me through a very stressful time. I was worried I’d lose the apartment due to the delay but Judy really went the extra mile and then some and was integral in making sure the apartment remained mine, liaising with the other estate agents and solicitors, pushing the process forward to completion. Thank you Judy

21 maggio 2026
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Risposta di Weston Homes Plc

Thank you for your review. We are delighted you had a positive customer experience with Valerie and Judy. We will share your comments with them. We wish you every happiness in your new home.

Valutata 5 stelle su 5

Fabulous experience

Having recently reserved an apartment
Judy and the team at Weston homes were professional friendly and thorough
Always there to help and communication is great

19 maggio 2026
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Risposta di Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive customer experience with the team at Tayfen Court and will share your comments with Judy.

Valutata 5 stelle su 5

I had a very pleasant experience with…

I had a very pleasant experience with the Sales team at Abbey Quay. They were constantly on top of things from reservation to exchange! Couldn’t have asked for better service and support.

18 maggio 2026
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Risposta di Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with the team at Abbey Quay and we will share your comments with the team.

Valutata 5 stelle su 5

Great support throughout our purchase

We had a great experience with the Sales Team from start to finish. They explained everything clearly, provided an excellent and professional service. We really appreciated all their support and guidance along the way. Thank you!

18 maggio 2026
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Risposta di Weston Homes Plc

Thank you for your review. We are delighted you have had a positive experience with us.

Valutata 5 stelle su 5

They do everything to keep the…

They do everything to keep the experience personal and try and ensure that only one person deals with you. Able to offer reasonable choices about services needed in getting the flat purchase done. We dealt with Judy except on the day that we got the keys but we knew this was going to happen. On the final day we had Valerie take us around the flat to check the meters and pick up the mail prior to getting ready to furnish it. Both of them were always attentive and helpful. They were able to understand that our son was buying the flat but not local and were able to keep both parties aware of things.

15 maggio 2026
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Risposta di Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive customer experience with the team at Tayfen Court and will share your comments with Judy and Valerie.

Valutata 5 stelle su 5

Judy and Valerie are very friendly and…

Judy and Valerie are very friendly and helpful. Much appreciated.

16 marzo 2026
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Risposta di Weston Homes Plc

Thank you for your review. We are delighted you have had a positive customer experience with us at Tayfen Court. We will share your comments with Judy and Valerie.

Valutata 5 stelle su 5

My experience was fantastic and with…

My experience was fantastic and with all credit to Wendy. She was helpful, friendly, and not at all pushy. What made our experience really special was Wendy really took time to get to know us and understand our needs.
Thankyou, I would most certainly recommend you.

15 maggio 2026
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Risposta di Weston Homes Plc

Thank you for your review. We are delighted you have had a positive customer experience at Thornwood Park, Epping. We will share your comments with Wendy.

Valutata 5 stelle su 5

Lilyana was very polite and welcoming

Lilyana was very polite and welcoming, and she gave a very detailed tour of the property.

16 maggio 2026
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Risposta di Weston Homes Plc

Thank you for leaving a review. We're thrilled to hear you've had a great experience with the team at Abbey Quay. We will share your comments with Liliana.

Valutata 5 stelle su 5

The sales team were wonderful

The sales team were wonderful, Judy and Valerie made the process seamless. They made sure my interests were represented in my purchase at Tayfen court.

12 gennaio 2026
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Risposta di Weston Homes Plc

Thank you for your review. We are delighted you have had a positive experience with the team at Tayfen Court. We will share your comments with Judy and Valerie.

Valutata 5 stelle su 5

Positive experience!

My experience with the sale was very positive. The team was very helpful and followed up regularly with the mortgage advisor and solicitor.

I am overall extremely satisfied with their service a year after my purchase and recommend their services!

15 maggio 2026
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Risposta di Weston Homes Plc

Thank you for taking the time to leave a review. We are so pleased to hear you have had a positive experience with us.

Valutata 5 stelle su 5

Very helpful friendly good…

Very helpful friendly good communication with me

15 maggio 2026
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Risposta di Weston Homes Plc

Thank you for taking the time to leave a review. We are so pleased to hear you have had a positive experience with us.

Valutata 5 stelle su 5

New modern built flat

New modern built flat, well furnished home, good view. Winter garden loved the most. Good staff. Especially Ms Poppy being very helpful with the purchase. My purchase made very easy and hassle free. Finally my keys and new home guidance delivered by Mr Mustafa. Very grateful and happy with purchase.

28 gennaio 2026
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Risposta di Weston Homes Plc

Thank you for leaving a review. We're thrilled to hear you've had a great experience with the team at Dylon Riverside. We will share your comments with Poppy. We wish you every happiness in your new home.

Valutata 5 stelle su 5

Working with Liliana, Harriet and Richard

Working with Liliana, Richard and Harriet was a blessing. Couldnt have asked for better people for a smoother purchase on my new home. Thank you guys so much

7 maggio 2026
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Risposta di Weston Homes Plc

Thank you for leaving a review. We're thrilled to hear you've had a great experience with the team at Abbey Quay. We will share your comments with Liliana, Harriet and Richard.

Valutata 1 stelle su 5

Abbey Quay Barking — costs indicated £280,000 above the service charge budget. First year.

A Section 20B notice has been issued to leaseholders at Abbey Quay, Barking. The service charge budget estimate for the first year was £426,351. The Section 20B notice - issued to preserve the landlord's right to recover costs already incurred - indicates that costs for the same period will not exceed £706,198, an increase of almost £280,000 above the original budget estimate.
Based on this, leaseholders should expect a substantial balancing charge once certified accounts are issued. In my case my annual liability calculated at the budget estimate was £2,480 - the Section 20B figure puts it at around £4,100.
Another resident has already left a two-star review referring to high service charges. I am adding this review to place that experience in context.
The certified accounts remain outstanding. My formal request under Sections 21 and 22 of the Landlord and Tenant Act 1985 for a statutory summary of costs and supporting documentation - a process independent of the final accounts - has not been complied with by Weston Homes' appointed managing agent, and the section 21 statutory deadline passed over a month ago.
When I asked Weston Homes, as legal landlord, to confirm whether my statutory request had been forwarded to them as required under Section 23 of the Landlord and Tenant Act 1985, they redirected me back to their managing agent without answering the question.
Given the scale of the difference between the marketed estimate and the Section 20B declaration, together with the absence of a statutory cost breakdown despite a formal request, prospective buyers are strongly advised to seek independent clarification of the current service charge position before exchange, rather than relying solely on sales estimates.

I will update this review as matters progress.

5 maggio 2026
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Risposta di Weston Homes Plc

Thank you for your review. The Managing Agent for the development, Encore, has been in contact with you directly regarding the matter. We hope this has provided the details you need and helped clarify and resolve any misunderstandings. If you have any further concerns, please call our Customer Services team on 01279 873200 or email customer.services@weston-homes.com, or you can contact Encore directly on 02074 264 970.

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