Similar to others, I ordered a few items, one of which was on backorder. They did not make this clear and only told me when I emailed after a couple of weeks to see where my items were. They promis... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I purchased two welders helmets from the Welding Supplies Direct Website. Items were competitively priced. Delivery took approx 10days which is a little slower than most vendors achieve. However, thi... Leggi di più
I had been contemplating buying a better MIG welder than the cheap one I had. After spending time scrawling the net I came across welding supplies direct. I sent a message to them through the contact... Leggi di più
Purchased an item that was not actually in stock. Numerous calls made as to when delivery was expected and excuses made. Finally a promise of delivery that didn’t arrive. Still waiting. Re: above rev... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Welding Supplies Direct are leading suppliers of welding machines, plasma cutters, industrial gas equipment, abrasives & safety PPE. We are key distributors for brands such as Parweld, Jasic, GYS, Bohler, SWP, & many more. We are the largest UK distributor of the British made range of Oxford & Technical Arc welders and plasma cutters!
Informazioni di contatto
Unit 15B M54 Space Centre, Haelsfield 8, TF7 4QN, Telford, Regno Unito
- 01952 582 260
- sales@twsd.co.uk
- www.weldingsuppliesdirect.co.uk
3,5
Nella media
652 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent Customer Service
My order arrived quickly. Any queries or issues regarding my order were dealt with promptly and professionally. As a result, I can highly recommend Welding Supplies Direct.
22 luglio 2021
Jassic HD Weld Mask
Great mask,really comfortable and the ADF is so clear! Delivered no problem,would recommend.
15 luglio 2021
Very good service,
10 luglio 2021
This is a great place to buy all your…
This is a great place to buy all your welding gear
10 luglio 2021
the goods arrived on time and good…
the goods arrived on time and good quality and exactly what I wanted.
6 luglio 2021
Excellent mig welder
27 giugno 2021
Purchased an item that was not actually…
Purchased an item that was not actually in stock. Numerous calls made as to when delivery was expected and excuses made. Finally a promise of delivery that didn’t arrive. Still waiting.
Re: above review, the item did turn up today, nearly 2 weeks from order. Customer service is ok but could be improved upon and promises kept.
26 giugno 2021
Non scritta su invito
Late delivery
A shame really as I normally get good service from WSD but I ordered sandpaper on 4 June, email received to say it was shipped on 10 Jun. Nothing arrived by 25 Jun so I contacted WSD only to be told that its not been shipped yet. If you don't have the goods then don't advertise or take the order. An email letting me know the order was delayed would have been more useful than telling me its been shipped. Still waiting 3 weeks after the order was made!
25 giugno 2021
Risposta di Welding Supplies Direct
Hi Paul! I must sincerely apologise. This was an internal commuincation error.
I can confirm that your order has now been shipped to your directly from the manufacturer to prevent any further delays.
We will take your review on board and do what we can to ensure that any further orders you place with us do not have any delay whatsoever. Hopefully you'll give us another chance to put things right.
If you'd like to chat about your order or have any questions please let me know.
Tom - WSD
Placed an order arrived about 7days all…
Placed an order arrived about 7days all OK my experience seems company is good,
20 giugno 2021
Excellent customer services
Excellent customer services! Rachel has kept me informed with order progress! Good company to deal with! Fair priced!!
9 giugno 2021
Oxford AC/DC Tigmaker 220E
Purchased an Oxford AC/DC Tigmaker 220, although there was a manufacturing delay due to all Oxford welders being made to order, the service from Welding Supplies Direct has been second to none. Tom and Rachel have been/are incredibly helpful - thanks.
I would highly recommend TWS when considering purchasing any welding equipment.
8 giugno 2021
Non scritta su invito
Very good product and delivered on…
Very good product and delivered on time, would highly recommend this company
7 giugno 2021
Thank You.
Thanks Rachel for all your help with my order. If I owned a company I would want you in my customer services team! Just got to learn how to use the welder now but I'm looking forward to that.
7 giugno 2021
Non scritta su invito
GYS MIG welding machine no good
GYS MIG welding machine no good, welding 15kg of wire in 10 months end all the electrical parts burn . Do not buy.
7 giugno 2021
Non scritta su invito
Excellent customer service second to…
Excellent customer service second to none . The guys went above an beyond for me .highly recommend to anyone an il certainly be using them from now now on with future purchases
4 giugno 2021
Risposta di Welding Supplies Direct
Hi Andy! We appreciate your review, however, it appears you've left us a one star review accompanied by a good review. It'd be greatly apprecaited if you could modify the review to reflect the service you have received.
Regards, Tom - WSD
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.