WD Bathrooms Recensioni 

496
•
TrustScore 4 su 5

4,0

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Valutata 3 stelle su 5

A good job the handyman who was to fit my new shower couldn't come until two weeks after the week he originally promised, because the shower tray and screen took much longer to arrive than anticipated... Leggi di più

Valutata 2 stelle su 5

These people are a shower. The person we are dealing with has absolutely no idea about customer service. No one hint of an apology. We paid/ordered a shower on July 23, 14 and they stated: Date plac... Leggi di più

Valutata 5 stelle su 5

Desparately needed a tray, enclosure and toilet as plumbers supplier failed to deliver. They had tray and toilet in stock so collected that morning so plumber could fit. Glass parts were delivered by... Leggi di più

Valutata 5 stelle su 5

lovely shower enclosure, but there was a small snag. The fitting instructions, especially the pictures were very, very poor. It took me quite a while to figure it out. Surely that is something the ma... Leggi di più

Dettagli dell'azienda

  1. Ristrutturatore di bagni

Informazioni fornite da varie fonti esterne

WD Bathrooms - Bathroom Store UK supplying Shower Enclosures and Bathroom Suites now available with UK delivery from WD Bathrooms


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

496 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,0

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Valutata 5 stelle su 5

a good experience

I was very pleasantly surprised by the quality of the product considering the low price I paid. I found the staff polite and well informed. I did have a minor problem when the bath etc was installed ,however Mark was extremely efficient and remedied the situation very quickly. I am keen to support any local company.

14 marzo 2013
Non scritta su invito
Valutata 5 stelle su 5

Best baths about

Now I'm not going to try and convince you that buying a new bidet and towel rail is the most enthralling task on the planet, but the guys at WD made my life so much easier! And hence my ears no longer bleed from hours of assault from her in doors. The selection was great, and it's so much easier sitting at home with one eye on the TV and the other eye on the lap top as you pick your dream bathroom* (* read: your wife's dream bathroom). No more endless aisles of identical taps, fancy faucets or boring bidets. WD made life easy! Great choice, easy navigation, and quick delivery plus the guys on the other end of the phone were so helpful.

Can't reccomend highly enough.

14 marzo 2013
Non scritta su invito
Valutata 5 stelle su 5

Brilliant and quick service

I found these guys online after weeks of pulling my hair out over the bathroom.. after one phone call and a visit to the showroom my bathroom was sorted and promptly delivered, great helpful service i would recomend and i would use again... only downside to my new bathroom is i cant keep my wife out of there now..

13 marzo 2013
Non scritta su invito
Valutata 5 stelle su 5

Quality service from start to finish

Had a very good experience using WD bathrooms, who matched all of our requirements in selecting the right range of products. Friendly staff and a wide selection to choose from including modern to contemporary styles, would definitely recommend. Thanks again!!

13 marzo 2013
Non scritta su invito
Valutata 5 stelle su 5

Good quality, excellent service, great price!

This is the third time I've bought bathroom equipment from WD bathrooms and each time I've been impressed with the quality of the items that arrive. The price is extremely competitive and all correspondence I've had with the company has been dealt with efficiently.

13 marzo 2013
Non scritta su invito
Valutata 5 stelle su 5

FANTASTIC FROM START TO FINISH

Fantastic price and fantastic service. I will recomend you to all my friends and family. Ordered on a tuesday and told the sales team i needed within 2 weeks, got a call the same afternoon to arrange delivery for the next day. I will be using you again for bathroom no. 2. Thanks again!!

13 marzo 2013
Non scritta su invito
Valutata 2 stelle su 5

Friendly people, awful service.

We decided that as WD was a local company with good prices, we would support them. Because we were upgrading an older property we required equipment for three bathrooms. We visited their showroom and were assisted by Shelley who was very helpful. We were told that products that were not in stock would be delivered in 7/10 days. This fitted in, just, with our plumbers requirements but unfortunately the timescales were not met and we received our final items 5 weeks after order and payment. An item, the exposed trap for a standalone bath, was not even provided with the rest of the bath fittings and we were told it was an extra item which we had not been notified about. As a gesture of goodwill we were charged only £20 rather than a quoted £56 for this item.
Shelley, to give her a kudos, kept us updated with delivery, but unfortunately that does not help when most things were late and a plumber having to drift to and from other projects. We would not use or recommend them again.

13 marzo 2013
Non scritta su invito
Valutata 2 stelle su 5

Good delivery, shame about the product.

Product purchased was the shower tray upstand. It looked and felt very robust when I first opened the package. When I came to use it however, the adhesive came of the product and stuck to the backing tape.
Contacted WD Bathrooms who gave me two pieces of advice. 1) Cool the product down in the fridge. 2) Let it warm up to room temparature.
I ignored both and applied an extra silicon seal just to make sure that there was a seal in place.
Delivery was very good, arrived before expected time. Product however, left a lot to be desired.

8 marzo 2013
Non scritta su invito
Logo di WD Bathrooms

Risposta di WD Bathrooms

Hello John

Your purchase of Upstand Kit: £19.99

We apologise for any problems you have encountered. I have looked into our customer service database and cannot see any record of communication between WD and yourself recording any issues you have encountered. I have spoken to our customer service team who have informed me that under these circumstances we would have simply replaced the item for you F.O.C. Would you be able to forward any email communications to sales@wdbathrooms.co.uk as we would like to investigate further.

Kind Regards

Valutata 5 stelle su 5

Well Done Bathrooms

Fantastic product, price and delivery.

28 febbraio 2013
Non scritta su invito
Logo di WD Bathrooms

Risposta di WD Bathrooms

Thank you for taking time to review our business.

If you need any future assistance please do not hesitate to call us.

Regards

www.wdbathrooms.co.uk

Valutata 2 stelle su 5

Problems with delivery, bad customer service

Took over 2 weeks to get my order and had to make a lot of calls to chase them. Would NOT recommend

26 febbraio 2013
Non scritta su invito
Logo di WD Bathrooms

Risposta di WD Bathrooms

Dear Lara Duke

Re: Your Ebay order with Free Delivery

We are very sorry that you did not receive your order within the expected timeframe. The couriers did damage your product and we resent the replacement as soon as we received information that the item was damaged. We did try to call you immediately, however the telephone number that you input when placing the order was incorrect.

We hope you give us a chance in the future to show you how great we can be.

Regards

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