Honest advertising. Very prompt delivery, well packaged. Very good selection of wines. Most importantly good wine at the right price. Unbeatable value I would have thought.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Lovely wines at very competitive prices coupled with quick delivery - cannot ask for more. Neatly forgot the very handy tasting notes emailed to me - that’s good business, so give Wine Warehouse a... Leggi di più
L'azienda ha risposto
Do NOT touch with a barge pole. I have had No response from numerous emails trying to a tracking number for an order. Taken my money, but not delivered any wine or made contact Fraudulant com... Leggi di più
L'azienda ha risposto
Having moved house my Wine was inadvertently delivered to my old address. On Contacting Customer Service they arranged for DHL to retrieve it, This was successfully achieved and a couple of days later... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Warehouse Wines
Scritti dall'azienda
Drink better, spend less with Warehouse Wines.
We import outstanding wines from around the world, made by exceptional winemakers, directly into our warehouse, cutting out every unnecessary cost to ensure every penny goes into the wine itself.
Plus, each and every wine has been taste-tested and approved by world-renowned wine expert Joe Fattorini, so we’re confident that once you’ve sampled the quality on offer you’ll want to come back again and again.
Visit our store Browse our wines
We import outstanding wines from around the world, made by exceptional winemakers, directly into our warehouse, cutting out every unnecessary cost to ensure every penny goes into the wine itself.
Plus, each and every wine has been taste-tested and approved by world-renowned wine expert Joe Fattorini, so we’re confident that once you’ve sampled the quality on offer you’ll want to come back again and again.
Visit our store Browse our wines
Informazioni di contatto
St James Mill, Whitefriars, NR3 1TN, Norwich, Regno Unito
- 0343 224 1033
- help@warehousewines.co.uk
- www.warehousewines.co.uk
4,4
Eccellente
1K recensioni
Chiedi ai clienti di scrivere una recensione
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Ha risposto al 100% delle recensioni negative ricevute
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Delivery service was excellent
Delivery service was excellent
The wines I have sampled so far
I have enjoyed.
I am impressed with the quality..
22 giugno 2026
Risposta di Warehouse Wines
Hi Mr Riddell,
Thanks for the review!
It's great that your wines arrived promptly and that you have thoroughly enjoyed what you have tried so far! Here's hoping the rest are enjoyed equally as much!
Connor @Warehouse Wines
Excellent wines at reasonable prices
Easy to order, quick delivery, reasonable prices and excellent quality wines
22 giugno 2026
Risposta di Warehouse Wines
Hi Mr Morgan,
Thanks for leaving a review!
We are delighted that you found the wines easy to order, that they arrived quickly, and that you find them to be of great quality!
Thanks for the positive feedback.
Connor @Warehouse Wines
Average quality for the price
Average quality for the price. No better than similar wines I purchase direct from the vineyards of Southern Italy. The equal reason for choice is that it is delivered free to the door.
22 giugno 2026
Risposta di Warehouse Wines
Hi Geoff,
Thanks for leaving us with a review!
We appreciate your honest feedback, although it is a real shame that the wines weren't enjoyed as much as you had hoped.
We take criticism like this very seriously and we will pass on your review to our wine buying team.
Thanks again for the review.
Connor @Warehouse Wines
Risposta di Warehouse Wines
Hi there,
Thanks for the review!
We really appreciate your feedback and are delighted that the wines were easy to order, arrived quickly, and are of great quality!
Connor @Warehouse Wines
Every single bottle from the case is…
Every single bottle from the case is undrinkable and I think the worst wines I’ve ever tried. I don’t like leaving negative reviews but what a waste of money, promoted by Martin Lewis Money Expert too. Very, very poor quality. Got a reply saying they’d “popped a request over some further information”. Haven’t received any such request, so that’s just for Trustpilot to look like they care I think lol!
21 giugno 2026
Non scritta su invito
Risposta di Warehouse Wines
Hi Ellie,
Thank you so much for taking the time to leave us your review, and I am so sorry to hear that you didn't enjoy the wines you ordered. I completely understand the disappointment caused by this, and I would love to have a further look into this for you, to see if there is anything we can do to help.
I have popped a request over for some further information, and I look forward to hearing from you.
Kind regards,
Clare @ Warehouse Wines
Too many emails
Wines fair to middlig in quality and price, swamped by offers and comms by email.
31 maggio 2026
Risposta di Warehouse Wines
Hi Andy,
Thank you for your feedback. We are so sorry about the amount of marketing offer you have been receiving and that you did not enjoy our wines. We do hope to see you back sometime in the future.
Thank you,
Mabel @WarehouseWines
Ordered introduction offer
Ordered introduction offer over the phone with a very helpful lady in the afternoon and was delivered the following morning! Exceptional. Only had 1 bottle so far but it was excellent. Great value, quality and service.
29 maggio 2026
Non scritta su invito
Risposta di Warehouse Wines
Hi Steven,
Thank you for your feedback! We are so glad you enjoyed our service and the wines so far. We hope you continue to do so!
Kind regards,
Mabel @WarehouseWines
Not impressed on this occasion as my…
Not impressed on this occasion as my wine never arrived allegedly due to damage in transit. Spoke to a member of staff saying I needed this wine by Monday as we had a group of friends over. She couldn't guarantee this which surprised me. I would of expected a fast track delivery especially as it was not my doing but obviously custom satisfaction isn't too high a priority
Think I'll stick to Laithwaites or Virgin Wines from now on.
21 maggio 2026
Non scritta su invito
Risposta di Warehouse Wines
Hi Ian,
Thank you for your feedback. I am sorry to hear your order was damaged in transit and I apologise that this was not received in time for your event. We are always striving to improve our customers experience and I would be happy to look into this to see how we can help.
I have send a request for some more information so I can look into this matter for you.
Thanks, Rebecca @ WHW
Good service and delivery but the wine…
Good service and delivery but the wine was very hit and miss with the quality.
24 marzo 2026
Risposta di Warehouse Wines
Hi there,
It's amazing to hear that you had good service and delivery with us! But I am sorry to hear you may not have enjoyed all the wines. I am sure there will be some great alternative options for you to try, and I hope if you order again with us, you enjoy your next case more!
Finan @ Warehouse Wines
I newspaper advertisement misleading…
I newspaper advertisement misleading 12 bottles £4.99 however add postage is £5.40 a bottle.
18 maggio 2026
Non scritta su invito
Risposta di Warehouse Wines
Hi Michael,
We really do appreciate your feedback. We are very sorry you feel this way. All of our orders do have the standard £4.99 delivery fee. However we do have a Wine Pass for £12 (that's just £1 a month) and get free delivery on all your orders for a year, saving you £4.99 every time! If you would like to place an order in the future, please do get back in contact with us and we would be happy to help.
Kind Regards,
Mabel @WarehouseWines
Risposta di Warehouse Wines
Hi there Debra,
I hope you're well.
Thank you for your great review! We are so glad that you liked the selection and were happy with the prices attached!
All the best,
Finan @ Warehouse Wines
Risposta di Warehouse Wines
Hi there Julia,
I hope you're well.
Amazing to hear that you have enjoyed the wines you purchased with us! :)
All the best,
Finan @ Warehouse Wines
Reordered promptly!
Not sufficient time at this stage to review wines in depth but no problems so far. The buying and delivery process was flawless.
28 aprile 2026
Risposta di Warehouse Wines
Hi there Eddie,
I hope you're well.
I am glad to hear that your reorder of wines was promptly delivered to you! I do hope you enjoy them when you decide to have them too :)
All the best,
Finan @ Warehouse Wines
New experiences
We’ve only tried two of them so far, but enjoyed them and looking forward to trying the rest
28 aprile 2026
Risposta di Warehouse Wines
Hi there Janet,
I hope you're well.
Amazing to hear that you have enjoyed the wines so far! I do hope the same applies to the rest of them :)
All the best,
Finan @ Warehouse Wines
Excellent all round service
28 aprile 2026
Risposta di Warehouse Wines
Hi there Derek,
I hope you're well.
I am very glad to hear that you have had some great service with us! We always want the best for our customers!
All the best,
Finan @ Warehouse Wines
Good Value
Brilliant value across the range of wines supplied to me recently during the last few weeks. Well worth a new customer taking advantage of the special promotions when available.
28 aprile 2026
Risposta di Warehouse Wines
Hi there Clive,
I hope you're well.
I am very happy to hear that you have been able to take advantage of the discounts and offers we have had on offer over the last few weeks! Also amazing to hear you recommending our services to new customers so thank you!
All the best,
Finan @ Warehouse Wines :)
Good quality wines/fast delivery
Good quality wines, reasonable prices on offer, excellent fast delivery
28 aprile 2026
Risposta di Warehouse Wines
Hi Ruth,
Thank you for the 5-Star review! We are so happy to get this feedback and we hope you enjoy, Sara @ Warehouse Wines
Risposta di Warehouse Wines
Hi Manish,
Thank you for the feedback, we will take this on board and we'd love to hear more from you to explore our range and find some favourites, Sara @ Warehoue Wines
Prompt delivery with great tasting…
Prompt delivery with great tasting wines. I particularly enjoyed the Leaf & Stone.
28 aprile 2026
Risposta di Warehouse Wines
Hi,
Thank you for getting back to me. We are so happy to hear you are enjoying the wines and we'd love to hear from you again soon! Sara @ Warehouse Wines
An addition to my original review of Warehouse Wines
Further to my critical review of WW in the original post, I would like to add the following.Mabel from Customer Services contacted me ref the review,listened to my concerns and immediately took ownership of the problems encountered.She came back with options to resolve the matter to my satisfaction and I can honestly say the problems have been resolved to my complete satisfaction.Thank you WW and Mabel
1 maggio 2026
Non scritta su invito
Risposta di Warehouse Wines
Hi William,
Thank you for getting back to us. We are so happy to hear this amazing feedback and the issue was effectively resolved by Mabel. We hope to hear from you again, Sara @ Warehouse Wines
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