Vodafone UK - Wrexham Recensioni 

227
TrustScore 5 su 5

4,9

48 Hope Street, LL11 1BB Wrexham, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

Needed to renew my 3 contract and Shauna managed to do this in no time at all. In addition, she arranged for extra roaming charges for when I am in Europe so great result all round! Many thanks.

L'azienda ha risposto

Valutata 5 stelle su 5

Melissa managed to help me update my phone contracts and broadband in store. I personally hate cold callers and prefer a face to face experience. Everything was explained at a decent speed, another re... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Jodi talked me through my options in changing my phone & broadband package ~ she was fully conversant with the different handset capabilities & presented everything in a friendly & understandable ma... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Popped into the Wrexham store to update my contracts and spoke to Melissa. Had great service and left with upgraded devices at less cost. Melissa was very helpful and made the process relatively quick... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 48 Hope Street, LL11 1BB, Wrexham, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

227 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(227)

41.691 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service very helpful makes us…

Excellent service very helpful makes us feel very welcome and apart of the vodafone family thank you

2 agosto 2024
Non scritta su invito
Logo di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham

Hi Rebecca, It's great to see our team were so welcoming and offered such memorable service 😊
Thanks for your review, The Vodafone Social Media Team

Valutata 5 stelle su 5

Good customer service and assistant…

Good customer service and assistant manager knew what he was talking about

11 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham

Hi Jack,

Thanks for your 5-star review for our colleague in our Wrexham store. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Great experience

Great experience

3 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham

Hi Jack,

Thank you for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

iPhone

Great service

2 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham

Thanks for your fab feedback Steven. It's great to see you're enjoying our service so much.
All the best, The Vodafone Social Media Team

Valutata 5 stelle su 5

Superb customer service

All the staff were good, but Jack looked after us brilliantly. He was great and his knowledge and customer service was outstanding.

30 giugno 2024
Non scritta su invito
Logo di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham

Hi Dave. Thank you for your review for Jack and the team. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Everyone very welcoming

Everyone very welcoming. No pressure in buying products. Chatty and understanding. Definitely above and beyond for the customers

17 giugno 2024
Non scritta su invito
Logo di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham

Hi Michael,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Good service

9 giugno 2024
Non scritta su invito
Logo di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham

Hi Emyr,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

The assistant was very kind…

The assistant was very kind understanding and helpful

6 giugno 2024
Non scritta su invito
Logo di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham

Hi Kim,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 1 stelle su 5

I visited Vodafone Wrexham for a change…

I visited Vodafone Wrexham for a change of network as l wanted to move from the other network.
Staff ignored me when l got in and pretended to be very busy. After a while l was asked, "how can l help you" I explained myself and then after was told to take a sit. It's only that l really wanted to change to their Network but almost gave up.
Suprisingly l was being attended to by the assistant Manager who is kind of racist and rude.
I really had a bad experience.

2 giugno 2024
Non scritta su invito
Logo di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham

Hi Rufaro,

It's disappointing to hear about your recent experience, this is not what we want for our customers. We're really sorry about this. Could you please reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone so we can get this looked into further?

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Really helpful happy with the service I…

Really helpful happy with the service I received.

27 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham

Hey Elisha,

Thanks for this great feedback! We're so happy to hear it.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Chloe was very helpful and got me set…

Chloe was very helpful and got me set up with no problems, excellent customer service

25 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham

Hi Colin. Thank you for your review for Chloe. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Always helpful when I visit the store.

17 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham

Hi William,

We're delighted you had such a positive experience!

If you ever need our help in the future, please reach out to us by following the below links:
Facebook - vodafone.uk/3lCYUxW or X - vodafone.uk/3LXh2xl

Thanks,
The Vodafone Social Media Team

Valutata 5 stelle su 5

Neil was very helpful and kind he…

Neil was very helpful and kind he tended to our wants and needs perfectly x

9 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham

Hi Louise,

Thank you for your review and great feedback for Neil.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpfull very professional Thank…

Very helpfull very professional Thank you Chloe

5 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham

Hi Debbie,

Thanks for the great review!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Chloe was super friendly and super…

Chloe was super friendly and super helpful. Excellent customer service. A thoroughly enjoyable experience. Thank you. 👍🏻

13 aprile 2024
Non scritta su invito
Logo di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham

Hey Liz, Thanks for letting us know about the service you received from Chloe.
Thanks, The Vodafone Social Media team

Valutata 5 stelle su 5

Very good customer service

Very good customer service
Very helpful staff
Easy to switch broadband
Good price

12 aprile 2024
Non scritta su invito
Logo di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham

Hi there,

Thanks for this great feedback! We really appreciate you taking the time to share this review of your positive experience.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Tip top service

10 aprile 2024
Non scritta su invito
Logo di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham

Hi brian,

Thanks for taking your time to leave this feedback for our Wrexham store. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Made me feel warm and welcome (as…

Made me feel warm and welcome (as always)

14 marzo 2024
Non scritta su invito
Logo di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham

Hi Zay,

This is a great review for our Wrexham store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Great member of staff

Great member of staff. Very informative and helpful.

4 marzo 2024
Non scritta su invito
Logo di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham

Hi s cooney,

Thanks for leaving this 5-star review for our colleague in the Wrexham store.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Really helpful staff in Wrexham branch.

Jodi and Neil in the Wrexham branch were extremely helpful to me today. I had been so worried as my mobile is vital in caring for my mother. They gave me the info and advice needed and set me up with a new simple phone to suit my needs. Very grateful for being able to get help face to face. My partner and I have been into this branch before and on all occasions found Jodi and all other staff very friendly and very helpful. Thank you very much.

27 febbraio 2024
Non scritta su invito
Logo di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham

Hi Amanda,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più