Vodafone UK - Wrexham Recensioni 

227
TrustScore 5 su 5

4,9

48 Hope Street, LL11 1BB Wrexham, GB


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Valutata 4 stelle su 5

Needed to renew my 3 contract and Shauna managed to do this in no time at all. In addition, she arranged for extra roaming charges for when I am in Europe so great result all round! Many thanks.

L'azienda ha risposto

Valutata 5 stelle su 5

Melissa managed to help me update my phone contracts and broadband in store. I personally hate cold callers and prefer a face to face experience. Everything was explained at a decent speed, another re... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Jodi talked me through my options in changing my phone & broadband package ~ she was fully conversant with the different handset capabilities & presented everything in a friendly & understandable ma... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Popped into the Wrexham store to update my contracts and spoke to Melissa. Had great service and left with upgraded devices at less cost. Melissa was very helpful and made the process relatively quick... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 48 Hope Street, LL11 1BB, Wrexham, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

227 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(227)

41.513 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I am so satisfied really helpful

I am so satisfied really helpful

13 ottobre 2025
Non scritta su invito
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Risposta di Vodafone UK - Wrexham

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Christopher was excellent

Christopher was excellent, explained everything about Vodafone Broadband brilliantly.

4 ottobre 2025
Non scritta su invito
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Risposta di Vodafone UK - Wrexham

Hey Cathy,

Thanks for the lovely review and fantastic support for Christopher.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very very helpful.

Very very helpful.. patient..understanding and most of all listened to what I wanted

3 ottobre 2025
Non scritta su invito
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Risposta di Vodafone UK - Wrexham

Hey Charlie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

The staff from Vodafone store will be so helpful and supportive …I was served by miss Melissa and she gave her best for n answering all our queries and doing our work

The staff from Vodafone store will listen to customer concern carefully and try to provide their service in all possible ways and explains their plans including data and device overall bills.

2 ottobre 2025
Non scritta su invito
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Risposta di Vodafone UK - Wrexham

We're glad you enjoyed your experience. It's great to hear that our staff listened to your concerns and thoroughly explained our plans. Thank you for your positive feedback.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very good service

Very good service

27 settembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Wrexham

Hey Farrah,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I was attended to promptly In the store…

I was attended to promptly In the store and the representative was really friendly and knew her stuff.
Thanks Melissa

24 settembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Wrexham

Hey Yvonne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Wrexham shop assistant Melissa was…

Wrexham shop assistant Melissa was great sorted me out with a new Galaxy A56 phone.

22 settembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Wrexham

Hey Thomas,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Jack was helpful got me the best deal…

Jack was helpful got me the best deal for my new phone

17 settembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Wrexham

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service

Excellent service

17 settembre 2025
Non scritta su invito
Logo di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Jack was very helpful and when I…

Jack was very helpful and when I thought I wouldn’t be able to get a new phone. He sorted all my problems. He had a great can do attitude

20 agosto 2025
Non scritta su invito
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Risposta di Vodafone UK - Wrexham

Hey Siwan,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very patient

Very patient , very professional, very knowledgeable. Explained and answered all my questions. Thank you

12 agosto 2025
Non scritta su invito
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Risposta di Vodafone UK - Wrexham

Hey Temitola,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Mobile data box issue

I went in with my Vodfone mobile wifi box device not working even with a mobile data SIM inserted. As soon as I walked in Shauna asked me could she help and I explained the issue and she said take a seat and took if from there. She used her expertise and had the mobile wifi box and SIM working in no time (turned out I’d put the SIM card in wrong…!). Shauna was fantastic, took the time to help me with a smile without making me feel stupid and nothing was too much trouble. Thank you Shauna for making my day, a true credit to the store/company.

9 agosto 2025
Non scritta su invito
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Risposta di Vodafone UK - Wrexham

Hey Tina,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Jack is awesome

Jack was friendly, exceptionally helpful and very informative. Gave me nothing but good advice and did his absolute best to make sure I was comfortable with my plan and what options were available.

9 agosto 2025
Non scritta su invito
Logo di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham

Hey,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Jack was extremely helpful in finding…

Jack was extremely helpful in finding the phone I knew I would be able to use, got me the best price for what I need. Also helped me with saying that I could possibly have de cafe coffee.

4 agosto 2025
Non scritta su invito
Logo di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham

Hey Glyn,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Chris was really helpful and…

Chris was really helpful and professional and explained everything clearly. Went home satisfied with my new line..:)

1 agosto 2025
Non scritta su invito
Logo di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham

Hey Muteisi,

Thanks for the lovely review and fantastic support for Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Jodi always gives Excellent service

Jodi always gives Excellent service . I didn't have a lot of time to give my full review. I have been as Vodaphone customer for quite a while. Every time I need help Jodi has been there to help me.

29 luglio 2025
Non scritta su invito
Logo di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham

Hey Lester,

Thanks for the lovely review and fantastic support for Jodi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 1 stelle su 5

I would give a zero

I would give a zero. Was going to switch broadband and tie into a two year contract but not any more.
Started a chat tonight and attitude was appalling. Definitely had no inference skills and waad not reading what I was sending her. Really awful service and I will now never be a Vodaphone customer and will deter anyone I know from ever joining them also.
Wasted an hour of my life but I could have wasted a lot of money with that attitude and poor customer service.

28 luglio 2025
Non scritta su invito
Logo di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham

Hey Lowri,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful and friendly

Chris was really helpful, knowledgeable and friendly. I would highly recommend Vodafone Wrexham.

23 luglio 2025
Non scritta su invito
Logo di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham

Hey,

Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Jack was very helpful

Jack was very helpful. First class

19 luglio 2025
Non scritta su invito
Logo di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham

Hey Jonathan,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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