Needed to renew my 3 contract and Shauna managed to do this in no time at all. In addition, she arranged for extra roaming charges for when I am in Europe so great result all round! Many thanks.
L'azienda ha risposto
48 Hope Street, LL11 1BB Wrexham, GB
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Needed to renew my 3 contract and Shauna managed to do this in no time at all. In addition, she arranged for extra roaming charges for when I am in Europe so great result all round! Many thanks.
L'azienda ha risposto
Melissa managed to help me update my phone contracts and broadband in store. I personally hate cold callers and prefer a face to face experience. Everything was explained at a decent speed, another re... Leggi di più
L'azienda ha risposto
Jodi talked me through my options in changing my phone & broadband package ~ she was fully conversant with the different handset capabilities & presented everything in a friendly & understandable ma... Leggi di più
L'azienda ha risposto
Popped into the Wrexham store to update my contracts and spoke to Melissa. Had great service and left with upgraded devices at less cost. Melissa was very helpful and made the process relatively quick... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
48 Hope Street, LL11 1BB, Wrexham, Regno Unito
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I am so satisfied really helpful

Risposta di Vodafone UK - Wrexham
Christopher was excellent, explained everything about Vodafone Broadband brilliantly.

Risposta di Vodafone UK - Wrexham
Very very helpful.. patient..understanding and most of all listened to what I wanted

Risposta di Vodafone UK - Wrexham
The staff from Vodafone store will listen to customer concern carefully and try to provide their service in all possible ways and explains their plans including data and device overall bills.

Risposta di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham
I was attended to promptly In the store and the representative was really friendly and knew her stuff.
Thanks Melissa

Risposta di Vodafone UK - Wrexham
Wrexham shop assistant Melissa was great sorted me out with a new Galaxy A56 phone.

Risposta di Vodafone UK - Wrexham
She was really nice , cal
m and quite with a sweet smile ,her name was shavna

Risposta di Vodafone UK - Wrexham
Jack was helpful got me the best deal for my new phone

Risposta di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham
Jack was very helpful and when I thought I wouldn’t be able to get a new phone. He sorted all my problems. He had a great can do attitude

Risposta di Vodafone UK - Wrexham
Very patient , very professional, very knowledgeable. Explained and answered all my questions. Thank you

Risposta di Vodafone UK - Wrexham
I went in with my Vodfone mobile wifi box device not working even with a mobile data SIM inserted. As soon as I walked in Shauna asked me could she help and I explained the issue and she said take a seat and took if from there. She used her expertise and had the mobile wifi box and SIM working in no time (turned out I’d put the SIM card in wrong…!). Shauna was fantastic, took the time to help me with a smile without making me feel stupid and nothing was too much trouble. Thank you Shauna for making my day, a true credit to the store/company.

Risposta di Vodafone UK - Wrexham
Jack was friendly, exceptionally helpful and very informative. Gave me nothing but good advice and did his absolute best to make sure I was comfortable with my plan and what options were available.

Risposta di Vodafone UK - Wrexham
Jack was extremely helpful in finding the phone I knew I would be able to use, got me the best price for what I need. Also helped me with saying that I could possibly have de cafe coffee.

Risposta di Vodafone UK - Wrexham
Chris was really helpful and professional and explained everything clearly. Went home satisfied with my new line..:)

Risposta di Vodafone UK - Wrexham
Jodi always gives Excellent service . I didn't have a lot of time to give my full review. I have been as Vodaphone customer for quite a while. Every time I need help Jodi has been there to help me.

Risposta di Vodafone UK - Wrexham
I would give a zero. Was going to switch broadband and tie into a two year contract but not any more.
Started a chat tonight and attitude was appalling. Definitely had no inference skills and waad not reading what I was sending her. Really awful service and I will now never be a Vodaphone customer and will deter anyone I know from ever joining them also.
Wasted an hour of my life but I could have wasted a lot of money with that attitude and poor customer service.

Risposta di Vodafone UK - Wrexham
Chris was really helpful, knowledgeable and friendly. I would highly recommend Vodafone Wrexham.

Risposta di Vodafone UK - Wrexham

Risposta di Vodafone UK - Wrexham
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