Vodafone UK - Worthing Recensioni 213

TrustScore 5 su 5

4,8

14 Montague Street, BN11 3HA Worthing, GB


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Valutata 5 stelle su 5

Harrison was amazing he recognised us from when we were here last time, overall great service from Harrison, gave us what we wanted and changed plans to that we could save a reasonable amount of money... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were helped by Finley, the most helpful, kind, understanding member of staff in the Vodafone Worthing store. Went to either upgrade or cancel our contract as having g issues with Vodafone customer... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I felt compelled to write this review. Just visited Worthing branch in Montague Street and wss served by Megan. I am so pleased and grateful for her kind attention and help as I was having difficu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Just a quick note to share what was a fantastic experience we had at Vodafone Worthing yesterday. We went into the shop to upgrade my wife's old Apple mobile and left with IPhone 15. The lady who serv... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 14 Montague Street, BN11 3HA, Worthing, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

213 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

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4,8

Tutte le recensioni

(213)

39.492 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service

Great service. Downloaded something and they kindly fixed my phone. Thank you

28 giugno 2026
Non scritta su invito
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Risposta di Vodafone UK - Worthing

Hey Lewis,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Harrison was amazing he recognised us…

Harrison was amazing he recognised us from when we were here last time, overall great service from Harrison, gave us what we wanted and changed plans to that we could save a reasonable amount of money

27 giugno 2026
Non scritta su invito
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Risposta di Vodafone UK - Worthing

Hey Kathryn,

Thanks for the lovely review and fantastic support for Harrison.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Lana the manager IS A GENIUS amazing…

Lana the manager IS A GENIUS amazing customer service.

27 giugno 2026
Non scritta su invito
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Risposta di Vodafone UK - Worthing

Hey Melani,

Thanks for the lovely review and fantastic support for Lana.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent Service

Excellent Service from Ben today !

3 giugno 2026
Non scritta su invito
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Risposta di Vodafone UK - Worthing

Hey Olivia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 1 stelle su 5

The customer service is Absolutely diabolical.

The customer service is an absolute joke. They accidentally disconnected our landline 3 weeks ago. We have called them five times each time, they apologise and say it will be reinstated within a day. Each time we're on the phone between an hour and an hour and a half. We still haven't had our phone reinstalled. We're going somewhere else for our broadband and phone and cancelling our contract with them. We have spoken with at least 8 people, each time being escalated to the management. They make the same promises and apologies but still the problem, which was down to them hasn't been addressed. How can they remove our landline in a day but still after 3 weeks not be able to connect it again. We're more than fuming.

13 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Worthing

Hey Lindy,

I’m really sorry to hear about your experience — I completely understand how frustrating this must be, especially after multiple calls and no resolution.

This definitely isn’t the level of service we aim to provide. Please allow us to take this forward as a priority and get this properly investigated and resolved for you as quickly as possible.

Please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Helpful and patient; great service

Heidi (the staff member who served us) was really helpful and sorted us out as quickly as possible, being really patient with my elderly father and his phone upgrade. Excellent!

26 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Worthing

Hey Andrew,

Thanks for the lovely review and fantastic support for Heidi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

A very pleasant young man who knew…

A very pleasant young man who knew exactly how to treat me and was spot on with every thing Thank you Marley

26 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Worthing

Hey Carole,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Good customer service from Heidi

Heidi was extremely helpful when I went in for my upgrade.. She talked me through the options, explained everything very well.

25 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Worthing

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great experience

Great experience, really helpful. George was great.

24 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Worthing

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 4 stelle su 5

Heidi and Lana were great today and…

Heidi and Lana were great today and very patient with us when upgrading to a new handset

23 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Worthing

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Fantastic Service

Ben! Ben made it great. He was helpful and talked me through all the options when upgrading my handset today.
The customer service and staff in the Worthing Vodafone branch is fantastic. Thank you.

1 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Worthing

Hey Anita,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

We were served by Marley ,was quite…

We were served by Marley ,was quite nervous about making changes from our old provider . Marley was very patient, gave us plenty of help, we are very pleased with the deals he gave us, all the staff were friendly and helpful.

1 maggio 2026
Non scritta su invito
Logo di Vodafone UK - Worthing

Risposta di Vodafone UK - Worthing

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service from Baqir

Great service from Baqir . Everything explained and a very smooth process .

23 aprile 2026
Non scritta su invito
Logo di Vodafone UK - Worthing

Risposta di Vodafone UK - Worthing

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Went in to upgrade my sim only

Went in to upgrade my sim only, super helpful service from Ben, was seen to promptly, quick service and very helpful. Thank you vodafone worthing

21 aprile 2026
Non scritta su invito
Logo di Vodafone UK - Worthing

Risposta di Vodafone UK - Worthing

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I came in looking for a new phone and…

I came in looking for a new phone and Harrison helped me, he was very professional and explained everything to me. Will definitely be coming back here

13 aprile 2026
Non scritta su invito
Logo di Vodafone UK - Worthing

Risposta di Vodafone UK - Worthing

Hey Tina,

Thanks for the lovely review and fantastic support for Harrison.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Fin is an asset to Vodaphone

Fin was very polite, helpful & understanding without being patronising. Fin explained what he was doing & why he was doing it. Thank U very Fin

3 aprile 2026
Non scritta su invito
Logo di Vodafone UK - Worthing

Risposta di Vodafone UK - Worthing

Hey Dave,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service

Excellent service. Friendly and knowledgable and managed to balance costs with product really well.

27 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Worthing

Risposta di Vodafone UK - Worthing

Hey Amie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

The assistant was very polite

The assistant was very polite, very helpful and sorted everything out very satisfied

25 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Worthing

Risposta di Vodafone UK - Worthing

Hey Winter,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Marley was very helpful

Marley was very helpful

19 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Worthing

Risposta di Vodafone UK - Worthing

Hey Mark,

Thanks for the lovely review and fantastic support for Marley.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

A Big thank you to Finlay at Vodafone…

A Big thank you to Finlay at Vodafone in Worthing high street in helping me with my new purchase of i-phone 16. Great salesman and helpful.

Thanks Finlay.
Phil & Paula Milsom.

6 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Worthing

Risposta di Vodafone UK - Worthing

Hey Philip
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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