I had a great experience at the Vodafone store in Woolwich thanks to Jazz. She was incredibly helpful, polite, and well-mannered throughout the entire process. She took the time to listen carefully, e... Leggi di più
L'azienda ha risposto
27 Powis Street, SE18 6HZ Woolwich London, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I had a great experience at the Vodafone store in Woolwich thanks to Jazz. She was incredibly helpful, polite, and well-mannered throughout the entire process. She took the time to listen carefully, e... Leggi di più
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The advisor Shahzaib was very friendly, patient, and professional throughout. He helped us reduce our monthly costs, explained everything clearly, and assisted us in choosing a new phone that perfe... Leggi di più
L'azienda ha risposto
I recently lost my iPhone 14 Pro and I went into Vodafone and the newest team member Moin took me and my grandfather in to purchase the new 17 Pro. He was so quick and efficient at delivering the... Leggi di più
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Ordered upgrade online click and collect I arrived at the store 07:30 the shop opened at 9:30. My Phone wasn’t in store to collect as the order wasn’t put through properly. Store manager was very help... Leggi di più
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Scritti dall'azienda
27 Powis Street, SE18 6HZ, Woolwich London, Regno Unito
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Moin was brilliant. Explained everything and was customer friendly

Risposta di Vodafone UK - Woolwich
She had good customer service. Spent time with the customers to solve the problem, Jasleen

Risposta di Vodafone UK - Woolwich
I had a very disappointing experience at Vodafone. When I visited the store, the staff didn’t explain the contract details at all. I went back to cancel the contract, and I had an extremely unpleasant interaction with a staff member whose name I believe started with Jasleen She was very rude and spoke to me in a very dismissive manner. I don’t understand why someone with such a poor attitude is kept in this role. I am truly frustrated and will not be using Vodafone again. I hope management takes this seriously and improves their customer service

Risposta di Vodafone UK - Woolwich

Risposta di Vodafone UK - Woolwich
The advisor Shahzaib was very friendly, patient, and professional throughout. He helped us reduce our monthly costs, explained everything clearly, and assisted us in choosing a new phone that perfectly suits our needs.
It’s rare to come across such genuine care and attention to detail.
We’re truly grateful and will definitely be coming back again!
Plamena & Tilyo

Risposta di Vodafone UK - Woolwich
I visited the Vodafone shop in Woolwich this evening to make an enquiry, and I was quite disappointed with the service I received. The staff member who assisted me, Jasleen, came across as aggressive and spoke very loudly, almost as if she was shouting. I found this uncomfortable, especially as she repeated my postcode and home address out loud, which raised concerns about privacy. Overall, the interaction felt unprofessional and unhelpful. I felt so scared

Risposta di Vodafone UK - Woolwich
My experience was great, I came in with anger but I was treated with good explanation from the sales guy Shahz

Risposta di Vodafone UK - Woolwich

Risposta di Vodafone UK - Woolwich

Risposta di Vodafone UK - Woolwich

Risposta di Vodafone UK - Woolwich
Bery good friendly customer service from Moin

Risposta di Vodafone UK - Woolwich

Risposta di Vodafone UK - Woolwich
Moin was very helpful and put me on greatest plan

Risposta di Vodafone UK - Woolwich
Julian was very helpful. Best customer service experience ive ever had.

Risposta di Vodafone UK - Woolwich
A person named shahzaib was really good at customer service. I had a great experience with him

Risposta di Vodafone UK - Woolwich
Moin and Shahzaib were wonderful and very helpful. I’m very happy with the service and efficiency

Risposta di Vodafone UK - Woolwich
Thank you Shahzaıb for setting my sons phone. You were a great help

Risposta di Vodafone UK - Woolwich
Shahzaib was amazingly helpful as well as other colleagues. He was kind, knowledgeable and very polite. He helped me from A to Z. I had a big smile on my face when l left the shop. Thanks to entire team, thanks to Vodafone. I will come back again for my next contract.
Thanks,
Cem

Risposta di Vodafone UK - Woolwich
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