If you have ever spent hours stuck in a circular loop with TOBi the automated chatbot, do yourself a favor and go straight to the Victoria Place store in Woking to see Kamilla. After wrestling w... Leggi di più
L'azienda ha risposto
39 The Peacocks Centre, GU21 6GH WOKING, GB
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If you have ever spent hours stuck in a circular loop with TOBi the automated chatbot, do yourself a favor and go straight to the Victoria Place store in Woking to see Kamilla. After wrestling w... Leggi di più
L'azienda ha risposto
Kat has been absolutely amazing she sorted an issue i had with my account and as promised she called me to say it was all sorted ,you can see she pays great detail to her customers and really care .s... Leggi di più
L'azienda ha risposto
They all went beyond with helpfulness thank you especially Kat I am so pleased with the service in working shop
L'azienda ha risposto
Outstanding experience with Vodafone. Hisham was Professional, confident, and knew exactly what he was doing. He made everything smooth, explained it perfectly, and went above and beyond to get m... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
39 The Peacocks Centre, GU21 6GH, WOKING, Regno Unito
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This is not the first time l've gone to Vodafone to order something, and I've had a good experience. I've been a customer since 2019 and am very satisfied.

Risposta di Vodafone UK - Woking The Peacocks
Rali, very high level service, very kind and helpful. Amazing, thank you

Risposta di Vodafone UK - Woking The Peacocks
They all went beyond with helpfulness thank you especially Kat I am so pleased with the service in working shop

Risposta di Vodafone UK - Woking The Peacocks
Kat was so helpful and so patient with my query helped me with my phone and my issues
Made me feel so welcome

Risposta di Vodafone UK - Woking The Peacocks
My experience was very good. Kat has exceptional customer service.

Risposta di Vodafone UK - Woking The Peacocks
If you have ever spent hours stuck in a circular loop with TOBi the automated chatbot, do yourself a favor and go straight to the Victoria Place store in Woking to see Kamilla.
After wrestling with online AI tools that couldn't resolve our account issue, we visited the Woking branch on a Tuesday around 5:00 PM. There was zero wait, and we were assisted immediately by Kamilla.
She was brilliant from start to finish—attentive, genuinely welcoming, and completely on top of her game. Instead of reading off generic scripts, Kamilla listened carefully, cut through the system errors, and sorted out the entire problem in minutes with effortless patience.
Online bots can't replace true customer care. Kamilla turned a massive headache into the smoothest, most pleasant experience. Vodafone management: please ensure Kamilla receives the recognition (and bonus!) she genuinely deserves—she is an absolute asset to your retail team.
Date of Experience
August 2026

Risposta di Vodafone UK - Woking The Peacocks
Kat was amazing polite patient and a lovely person the company is lucky to have her

Risposta di Vodafone UK - Woking The Peacocks
Kat has been absolutely amazing helped me tremendously such an asset to this company

Risposta di Vodafone UK - Woking The Peacocks
Kat has been absolutely amazing she sorted an issue i had with my account and as promised she called me to say it was all sorted ,you can see she pays great detail to her customers and really care .such plesant experience

Risposta di Vodafone UK - Woking The Peacocks
Kat was amazing. I have been without a number for 2 weeks due to an issue in the backend . Kat was super knowledgeable, diagnosed the problem with the tech team and got everything sorted.

Risposta di Vodafone UK - Woking The Peacocks
Hisham, the customer service agent in Woking was excellent, he was very customer focused and extremely helpful, he is a real asset to Vodafone

Risposta di Vodafone UK - Woking The Peacocks
Kat's customer service has been exceptional, what a lovely informative lady who goes above and beyond to give her customers the best experience

Risposta di Vodafone UK - Woking The Peacocks
Kat made sure we got the best deal available and was very informative. If you’re thinking of joining Vodafone or upgrading I’d highly recommend going to see her personally

Risposta di Vodafone UK - Woking The Peacocks
the lady i had named Kat , was very helpful and helped me find a great deal. she has great customer service.

Risposta di Vodafone UK - Woking The Peacocks
The retail manager KAT was very prompt.
Clarified and resolved my queries rapidly.
Pragmatic friendly
Can't ask for more
WOKING Vodafone in Peacock Shopping Centre

Risposta di Vodafone UK - Woking The Peacocks
Great experience love coming to this store for any help .Kat and the team are always happy to assist

Risposta di Vodafone UK - Woking The Peacocks
I had a great experience in Woking store thanks to Rali who did my upgrade and helped me today ! Thank you Rali for your patience and professionalism !

Risposta di Vodafone UK - Woking The Peacocks

Risposta di Vodafone UK - Woking The Peacocks
Kat has been absolutely amazing so helpful every time i come in woth query shes always happy to help

Risposta di Vodafone UK - Woking The Peacocks
Kamila at Woking shop was so helpful and very patient when dealing with us nothing was too much trouble

Risposta di Vodafone UK - Woking The Peacocks
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