I was at Woking Store where Kat made my upgrading visit a simple informative experience. Never once made me feel stupid and explained absolutely everything in a manner that I understood. Her advise w... Leggi di più
Sede
Cambia sede39 The Peacocks Centre, GU21 6GH WOKING, GB
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Scopri cosa dicono le persone
If you have ever spent hours stuck in a circular loop with TOBi the automated chatbot, do yourself a favor and go straight to the Victoria Place store in Woking to see Kamilla. After wrestling w... Leggi di più
L'azienda ha risposto
Kat has been absolutely amazing she sorted an issue i had with my account and as promised she called me to say it was all sorted ,you can see she pays great detail to her customers and really care .s... Leggi di più
L'azienda ha risposto
Outstanding experience with Vodafone. Hisham was Professional, confident, and knew exactly what he was doing. He made everything smooth, explained it perfectly, and went above and beyond to get m... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Gestore di telefonia mobile
- Negozio di telefoni cellulari
- Internet provider
- Servizio di telefonia e internet
- Provider di servizi per le telecomunicazioni
Informazioni su Vodafone UK - Woking The Peacocks
Scritti dall'azienda
Informazioni di contatto
39 The Peacocks Centre, GU21 6GH, WOKING, Regno Unito
4,9
Eccellente
103 recensioni
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Saw Kat in Woking Store
I was at Woking Store where Kat made my upgrading visit a simple informative experience. Never once made me feel stupid and explained absolutely everything in a manner that I understood. Her advise was brilliant alway considering me first. If you are confused and want honest advise and help when upgrading Kat is the one to see. If the need was there for me to visit in the future I do hope Kat will be there with her outstanding customer service. L
3 settembre 2026
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Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Kamilla at Vodafone Woking (Woking, Victoria Place) is an absolute lifesaver!
If you have ever spent hours stuck in a circular loop with TOBi the automated chatbot, do yourself a favor and go straight to the Victoria Place store in Woking to see Kamilla.
After wrestling with online AI tools that couldn't resolve our account issue, we visited the Woking branch on a Tuesday around 5:00 PM. There was zero wait, and we were assisted immediately by Kamilla.
She was brilliant from start to finish—attentive, genuinely welcoming, and completely on top of her game. Instead of reading off generic scripts, Kamilla listened carefully, cut through the system errors, and sorted out the entire problem in minutes with effortless patience.
Online bots can't replace true customer care. Kamilla turned a massive headache into the smoothest, most pleasant experience. Vodafone management: please ensure Kamilla receives the recognition (and bonus!) she genuinely deserves—she is an absolute asset to your retail team.
Date of Experience
August 2026
18 agosto 2026
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Risposta di Vodafone UK - Woking The Peacocks
Hey Emily,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kat was amazing polite patient and a…
Kat was amazing polite patient and a lovely person the company is lucky to have her
15 agosto 2026
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Risposta di Vodafone UK - Woking The Peacocks
Hey Angela,
Thanks for the lovely review and fantastic support for Kat.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kat has been absolutely amazing helped…
Kat has been absolutely amazing helped me tremendously such an asset to this company
15 agosto 2026
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Risposta di Vodafone UK - Woking The Peacocks
Hey Alan,
Thanks for the lovely review and fantastic support for Kat.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kat has been absolutely amazing she…
Kat has been absolutely amazing she sorted an issue i had with my account and as promised she called me to say it was all sorted ,you can see she pays great detail to her customers and really care .such plesant experience
14 agosto 2026
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Risposta di Vodafone UK - Woking The Peacocks
Hey Ian,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kat was amazing
Kat was amazing. I have been without a number for 2 weeks due to an issue in the backend . Kat was super knowledgeable, diagnosed the problem with the tech team and got everything sorted.
12 agosto 2026
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Risposta di Vodafone UK - Woking The Peacocks
Hey Ian,
Thanks for the lovely review and fantastic support for Kat.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hisham - great customer service
Hisham, the customer service agent in Woking was excellent, he was very customer focused and extremely helpful, he is a real asset to Vodafone
8 agosto 2026
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Risposta di Vodafone UK - Woking The Peacocks
Hey Emily,
Thanks for the lovely review and fantastic support for Hisham.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kat's customer service has been…
Kat's customer service has been exceptional, what a lovely informative lady who goes above and beyond to give her customers the best experience
4 agosto 2026
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Risposta di Vodafone UK - Woking The Peacocks
Hey Lisa,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Go and see Kat
Kat made sure we got the best deal available and was very informative. If you’re thinking of joining Vodafone or upgrading I’d highly recommend going to see her personally
2 agosto 2026
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Risposta di Vodafone UK - Woking The Peacocks
Hey Lewis,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
the lady i had named Kat
the lady i had named Kat , was very helpful and helped me find a great deal. she has great customer service.
1 agosto 2026
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Risposta di Vodafone UK - Woking The Peacocks
Hey Patrica,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kat.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The retail manager KAT was very prompt.
The retail manager KAT was very prompt.
Clarified and resolved my queries rapidly.
Pragmatic friendly
Can't ask for more
WOKING Vodafone in Peacock Shopping Centre
17 luglio 2026
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Risposta di Vodafone UK - Woking The Peacocks
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Great experience love coming to this…
Great experience love coming to this store for any help .Kat and the team are always happy to assist
16 luglio 2026
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Risposta di Vodafone UK - Woking The Peacocks
Hey Jude,
Thanks for the lovely review and fantastic support for Kat and the team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a great experience in Woking…
I had a great experience in Woking store thanks to Rali who did my upgrade and helped me today ! Thank you Rali for your patience and professionalism !
3 luglio 2026
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Risposta di Vodafone UK - Woking The Peacocks
Hey Alan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Risposta di Vodafone UK - Woking The Peacocks
"Hey Clare,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Kat has been absolutely amazing so…
Kat has been absolutely amazing so helpful every time i come in woth query shes always happy to help
29 giugno 2026
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Risposta di Vodafone UK - Woking The Peacocks
Hey Yorath,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kamila at Woking shop was so helpful…
Kamila at Woking shop was so helpful and very patient when dealing with us nothing was too much trouble
29 giugno 2026
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Risposta di Vodafone UK - Woking The Peacocks
Hey Harris,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a fantastic experience yesterday…
I had a fantastic experience yesterday with Kamilla & Hisham! Both extremely professional, knowledgeable & patient in demonstrating some aspects of my phone I didn't quite understand. I left the shop feeling very happy knowing I would be able to get the best usage out of my phone because of their assistance - It was a pleasure to meet them both!
28 giugno 2026
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Risposta di Vodafone UK - Woking The Peacocks
Hey Maria,
Thanks for the lovely review and fantastic support for Kamilla & Hisham.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kat did an amazing job in helping me…
Kat did an amazing job in helping me sort out my lost SIM. I was stressed Cox it's my first time loosing my SIM. She assured me and did the esim. I was happy. Great customer service 👍
23 giugno 2026
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Risposta di Vodafone UK - Woking The Peacocks
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rail was absolutely amazing from the…
Rail was absolutely amazing from the Woking store couldent of asked for better customer support
22 giugno 2026
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Risposta di Vodafone UK - Woking The Peacocks
Hey Herol,
Thanks for the lovely review and fantastic support for Rail.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Woking Peacocks Vodaphone
What made my experience great you ask? Well, that would be Callum at the Woking Branch. Go for the unflabbable service, stay for the dead pan humour. Endlessly patient 5 stars.
12 giugno 2026
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Risposta di Vodafone UK - Woking The Peacocks
Hey Bim,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
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