Vodafone UK - Wilmslow Recensioni 

227
TrustScore 5 su 5

4,9

42 Grove Street,Wilmlsow, SK9 1DS Cheshire, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Leon was completely amazing as always! Very helpful and knowledgeable I really appreciate having this Vodafone store on the high street I’ve been a Vodafone customer for may years Hele... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went into your wilmslow store after having spent AGES online talking Vodafone bots or people in the chat. Your excellent store manager Paddy got the eSIM transferred and working in five minutes! Ex... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Leon was amazing, nothing is ever too much for him or the store to do, have always recommended this store as all the staff in wilmslow are amazing and so patient with everything no matter the query

L'azienda ha risposto

Valutata 5 stelle su 5

Amazing customer service from Leon he was so thorough and helpful and really took the time to find the best upgrade and package for me. Saved me money and I even got an iPad included. Excellent servic... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 42 Grove Street,Wilmlsow, SK9 1DS, Cheshire, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

227 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(227)

42.359 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent customer service from Jake

Jake at the Wilmslow store was excellent helping my elderly mother to review her existing mobile package and then the following day he helped us to resolve a separate problem that came to light. He was very professional, helpful and patient. Highly recommend. Thank you

31 ottobre 2024
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Risposta di Vodafone UK - Wilmslow

Hey Dawn,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

The store manager Jake was really…

The store manager Jake was really helpful and assisted me with my problems very quickly

30 ottobre 2024
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Risposta di Vodafone UK - Wilmslow

Hi Nasira,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store.

Thanks,
The Vodafone Social Media Team

Valutata 5 stelle su 5

Chrissy was very helpful and…

Chrissy was very helpful and professional

22 ottobre 2024
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Risposta di Vodafone UK - Wilmslow

Hi Mr Ford,

Thank you for taking the time to review and sharing this feedback for Chrissy.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Great service and super helpful staff

22 ottobre 2024
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Risposta di Vodafone UK - Wilmslow

Hi Tim,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent

Excellent - Leon so friendly , knowledgeable and helpful 💯
Thank you for your help

19 ottobre 2024
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Risposta di Vodafone UK - Wilmslow

Hi Caroline,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.

Thanks,
The Vodafone Social Media Team

Valutata 5 stelle su 5

Great experience!

Leon really helpful in store. We have just upgraded 2 iPhones and he patiently went through all the numbers with us. Didnt feel rushed. Nice to speak and deal with someone in person instead of online or over the phone/call centre.

4 ottobre 2024
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Risposta di Vodafone UK - Wilmslow

Hello, Mandy,

It's great to hear that you received a 5 star service from Leon! Thanks for taking the time to provide feedback on this.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 1 stelle su 5

Very rude and unhelpful

Very rude and unhelpful. I attended store with my new baby to sort out my phone contract. I was spoken to very poorly and left the store upset. After many long years as a Vodafone customer I will not be renewing my contract after this experience.

1 ottobre 2024
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Risposta di Vodafone UK - Wilmslow

Hi Amanda, I'm sorry to hear about this experience you had in the store, please reach out to us by following the below links, so we can raise this and get it investigated:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Valutata 5 stelle su 5

Chrissie sorted us right out !

Chrissie sorted us right out !

28 settembre 2024
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Risposta di Vodafone UK - Wilmslow

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful and informative.

Very helpful and informative.

28 settembre 2024
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Logo di Vodafone UK - Wilmslow

Risposta di Vodafone UK - Wilmslow

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Really helpful staff and service

Really helpful staff and service

12 settembre 2024
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Logo di Vodafone UK - Wilmslow

Risposta di Vodafone UK - Wilmslow

Hi Madeline,

Thanks for sharing your kind words and feedback for our Wilmslow store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Leon was a great help in store

Leon was a great help in store. Very efficient and went out of his way to make sure we could take away what we wanted on the day.

6 settembre 2024
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Risposta di Vodafone UK - Wilmslow

Hey Arron,

Thanks for letting us know what an amazing job Leon did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Thank you Leon!

Thank you Leon at the Wilmslow branch for all your effort and advice in purchasing my new phone.
Amazing customer service.

5 settembre 2024
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Logo di Vodafone UK - Wilmslow

Risposta di Vodafone UK - Wilmslow

Hi Fee,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great customer service provided by Leon.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Valutata 5 stelle su 5

Had/having huge issues with my sim…

Had/having huge issues with my sim which Chrissy amazingly managed to help with. Not entirely sorted yet but at least with Chrissy working on it, i now have the confidence al could be okay.

2 settembre 2024
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Logo di Vodafone UK - Wilmslow

Risposta di Vodafone UK - Wilmslow

Hi Benny,

This is lovely feedback for Chrissy. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Very helpful

Very helpful

20 agosto 2024
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Logo di Vodafone UK - Wilmslow

Risposta di Vodafone UK - Wilmslow

Hi Georgina,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

Valutata 5 stelle su 5

Leon was super helpful in helping to…

Leon was super helpful in helping to select the right handset and plan for my needs

14 agosto 2024
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Logo di Vodafone UK - Wilmslow

Risposta di Vodafone UK - Wilmslow

Hi Felicity! I'm glad Leon was able to assist you with your new phone. Please click here for our device guides to ensure you're all set up as you should be: https://deviceguides.vodafone.co.uk/. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Great lads who are helpful and…

Great lads who are helpful and knowledgable and seemingly fair and reasonable

14 agosto 2024
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Logo di Vodafone UK - Wilmslow

Risposta di Vodafone UK - Wilmslow

Hi there,

Thanks for sharing your fabulous feedback! If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Really friendly staff and helpful

Really friendly staff and helpful. Went through everything I needed and comparisons across two phones and plans. Great service xx

25 luglio 2024
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Logo di Vodafone UK - Wilmslow

Risposta di Vodafone UK - Wilmslow

Hi. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 4 stelle su 5

Leon at Wilmslow was patient

Leon at Wilmslow was patient, helpful, took the time and trouble to understand what we wanted and how best to help us and knowledgeable. 15.07.2024

15 luglio 2024
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Risposta di Vodafone UK - Wilmslow

Hi Janice,

Thanks for your positive feedback regarding your experience with Leon.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

The assistant called Leon very very…

The assistant called Leon very very helpful and patient, as well as knowledgable

15 luglio 2024
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Logo di Vodafone UK - Wilmslow

Risposta di Vodafone UK - Wilmslow

Hi Katrina,

Thank you for sharing this amazing feedback with us!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Leon was very helpful and efficient. Would definitely recommend

Leon was very helpful and efficien. Would r

11 luglio 2024
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Logo di Vodafone UK - Wilmslow

Risposta di Vodafone UK - Wilmslow

Hi Karen,

Thanks for your review for Leon. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

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