Vodafone UK - White City Recensioni 

538
TrustScore 5 su 5

4,9

Unit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB


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Valutata 5 stelle su 5

Outstanding service from the Vodafone team member- Hash who helped me and my fiancée. From the moment we walked in, he was friendly, knowledgeable, and genuinely wanted to help us get the best deal... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

● 'Stephan'@ Vodafone, Westfield White City served me and is an absolute superstar!!!! ● I've Autism so not always the quickest @ absorbing info. ● Stephan was A-Starred. (Applause, Applause, Ap... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After having months of problems over the phone with Vodafone customer services, I decided to take my issue into store to try get help. We were greeted by Danna, who helped us in great depth, expla... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Danna from Bolivia is so professional and her helpful advice sorted out my ongoing issues. She recommended new products to upgrade my price plan. You should be happy to have her par of your team ve... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

538 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(538)

39.970 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Vodafone Fix & Go

Vodafone Fix & Go
I went to Vodafone on the 27th of November to replace the battery of my phone because the battery's health was very poor.I have to say that Im really happy with the service.Naheem(the technician)was really helpful and knowledgeable.My phone is now like new.Thank you for the service I really recommend.

27 novembre 2025
Non scritta su invito
Logo di Vodafone UK - White City

Risposta di Vodafone UK - White City

Hey Silvia,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Incredible service and overall experience

Absolutely brilliant experience with the Vodafone team in Westfield. Coming in an hour before close on a Sunday evening you could excuse anyone for being a little bit unbothered, however Munaim (hopefully spelt correctly) was utterly fantastic. Incredibly helpful, chatty and overall just very pleasant. A credit to the company and, apart from a slightly better new contract, the service and general friendliness in store was probably the reason I swayed from my current contract with O2 to a new one with Vodafone 👍🏼

16 novembre 2025
Non scritta su invito
Logo di Vodafone UK - White City

Risposta di Vodafone UK - White City

Hi. We're happy to hear that you had such a positive experience with our team in Westfield. We appreciate the fantastic support for the staff member you mentioned. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very good experience with Stephan very…

Very good experience with Stephan very knowledgeable and helpful

11 novembre 2025
Non scritta su invito
Logo di Vodafone UK - White City

Risposta di Vodafone UK - White City

We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Thanks Hichem!

Although I had some problems with my line and contract, Hichem was amazing and helped me solve everything! I’m so thankful for all his help

6 novembre 2025
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Logo di Vodafone UK - White City

Risposta di Vodafone UK - White City

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valutata 1 stelle su 5

No happy at all with vodafone in…

No happy at all with vodafone in westfield, every time want to get help always they make your life miserable. They don’t make ur life easy, I want to cancel all my contracts with vodafone. The product already in the store but they failed to make simple. Just find another network, horrible experience

30 ottobre 2025
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Logo di Vodafone UK - White City

Risposta di Vodafone UK - White City

Hi. It's disappointing to hear about the issues you've faced at the Westfield store. This isn't the experience we wanted you to have, nor the service that we strive for here at Vodafone.

Vodafone Social Media Team

Valutata 5 stelle su 5

Great service from Kahleda

Great service from Kahleda - very helpful and professional

19 ottobre 2025
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Logo di Vodafone UK - White City

Risposta di Vodafone UK - White City

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Stephane was really helpful with…

Stephane was really helpful with everything I needed today. I didn’t feel pressured to take anything more than I needed. Lovely young man.

11 ottobre 2025
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Logo di Vodafone UK - White City

Risposta di Vodafone UK - White City

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

That was a brilliant service

That was a brilliant service. Murad was very very helpful to keep it up thank you very much.

10 ottobre 2025
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Risposta di Vodafone UK - White City

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very good service from Larisa!

2 ottobre 2025
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Logo di Vodafone UK - White City

Risposta di Vodafone UK - White City

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service did murad

Excellent service did murad
I came couple of times to store but not sort out problem but murad did with in two minutes

22 settembre 2025
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Logo di Vodafone UK - White City

Risposta di Vodafone UK - White City

Hey Sai,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Murad.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Stephane was very helpful

Stephane was very helpful. Store was not busy and service was very efficient! Thanks

8 settembre 2025
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Risposta di Vodafone UK - White City

Hey,

Thanks for the lovely review and fantastic support for Stephane.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Stephane has been brilliant 🤩 really…

Stephane has been brilliant 🤩 really knowledgeable and friendly. Took time to understand our needs. Highly recommended

6 settembre 2025
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Logo di Vodafone UK - White City

Risposta di Vodafone UK - White City

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Stephan helped us set up an e sim for…

Stephan helped us set up an e sim for my wife and he was very helpful and professional

5 settembre 2025
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Logo di Vodafone UK - White City

Risposta di Vodafone UK - White City

We're happy to hear that the e-sim setup process was helpful and professional. We appreciate you taking the time to share your positive experience with us!

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

After a disappointing experience at the…

After a disappointing experience at the Oxford Street branch, where I encountered an extremely rude and unhelpful staff member, I was ready to give up on Vodafone altogether. I had just come out of contract on a line I originally set up for my mum and was exploring upgrade options. Before walking away, we decided to try our luck at the Westfield branch — and I’m so glad we did.

Vodafone completely restored our confidence thanks to Danna, the sales associate who assisted us. She was clear, patient, and professional, taking the time to explain everything thoroughly. Her outstanding service turned what began as a frustrating experience into a truly positive one. Thank you, Danna, for your exceptional customer care!

30 agosto 2025
Non scritta su invito
Logo di Vodafone UK - White City

Risposta di Vodafone UK - White City

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Upgrade and further information

From the moment we walked in, the employees made you feel welcome and were very easy to communicate with and were able to see us straight away. Hichem really took his time to go through our questions and explained everything step-by-step and really went above and beyond to give a first class customer service experience. Everybody seemed great but we’d definitely recommend talking to Hichem 🙏🏼 thank you to the team!

25 agosto 2025
Non scritta su invito
Logo di Vodafone UK - White City

Risposta di Vodafone UK - White City

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service!

Excellent service!

25 agosto 2025
Non scritta su invito
Logo di Vodafone UK - White City

Risposta di Vodafone UK - White City

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Good service by Rumana.

25 agosto 2025
Non scritta su invito
Logo di Vodafone UK - White City

Risposta di Vodafone UK - White City

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

5 start services by khaleda

5 start services by khaleda, she been been amazing. Thank you for your service

15 agosto 2025
Non scritta su invito
Logo di Vodafone UK - White City

Risposta di Vodafone UK - White City

Hey Hassan,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

extremely pleasant experience

Murad was extremely helpful and made my shopping experience very easy and enjoyable. A credit to the Vodafone White City team.

14 agosto 2025
Non scritta su invito
Logo di Vodafone UK - White City

Risposta di Vodafone UK - White City

Hey Indiana,

I'm glad to hear that the store agents were able to assist you. Thank you for the wonderful review and the fantastic support for Murad.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Stephane Rules

Stephanie. He was brilliant. Steered us through the process of getting a Gigacube. Top fella.

Give him a pay rise before someone poaches him.

14 agosto 2025
Non scritta su invito
Logo di Vodafone UK - White City

Risposta di Vodafone UK - White City

Hey Jonny,

Thanks for the lovely review and fantastic support for Stephane.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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