Vodafone UK - White City Recensioni 

556
TrustScore 5 su 5

4,9

Unit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB


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Valutata 5 stelle su 5

The staff who work at the store super helpful and well trained, I believe the name was Dana who really was patient and helpful to sort out lots of complications on my account. Dana took her time fix... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had a great experience at the Vodafone store. The staff were friendly, professional and very helpful. Nagulan took the time to explain everything clearly and made the whole process simple and stress... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Soha was very approachable, answered my queries without issue. Felt comfortable and well looked after. Nice manner and approach. I appreciated her help.

L'azienda ha risposto

Valutata 5 stelle su 5

Emine was amazing! She went above and beyond with her customer service, told us about additional offers. She was very helpful and friendly


Dettagli dell'azienda


Informazioni di contatto

  • Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

556 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(556)

40.947 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great service from Larisa!!

Great service from Larisa!!! She was so helpful with me and so patient. I really appreciatted It, Specially nowadays. Definitly coming back!

3 dicembre 2024
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Risposta di Vodafone UK - White City

Hi Sonia,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Soha was amazing

Soha was amazing at explaining my tariff to me and offering me new products

3 dicembre 2024
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Risposta di Vodafone UK - White City

Hi Parastoo,

Thank you for your review. It’s great to hear of your positive experience with Soha. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

1st class service

Stephan was friendly, knowledgeable and patient, explained everything in detail and made sure everyone was on the same page, before completing all the paperwork.
Great service and a 1st class representative for Vodafone.

30 novembre 2024
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Risposta di Vodafone UK - White City

Hi Ann,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Helpful service. Thank you!

Asmaa was so helpful in making sure I got a great deal in my upgrade. Thank you for the clear instructions and patience in describing the details.

29 novembre 2024
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Logo di Vodafone UK - White City

Risposta di Vodafone UK - White City

Hi there,

Thank you for your review, and for sharing the experience you had with Asmaa. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great conversation

Great conversation, was really helpful simplifying the process of upgrading for my Dad and I love Danna.

29 novembre 2024
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Risposta di Vodafone UK - White City

Hi Sabrina,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Vodafone Westfield Shepherds Bush

The process in the Westfield Shepherds Bush store was really smooth and the colleagues extremely helpful and friendly. Tyler was an absolute star and talked through all options with confident knowledge and a really personable, friendly manner helping me to work out and decide the options that were best for me. Would recommend the store to anyone, thank you!

29 novembre 2024
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Risposta di Vodafone UK - White City

Hi Andrew,

It's lovely to see you had such a positive experience with Tyler. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Larisa was awesome

Larisa was awesome! Took me through the process of getting my new SIM only deal with patience, even made me aware of some other cool deal Vodafone has going! Great service and because of this will be recommending Vodafone to my friends. This lady is an asset to
Your team!!

27 novembre 2024
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Risposta di Vodafone UK - White City

Hi Tariq,

We’re glad to hear you found the best deal for you when visiting the store. Thanks for your review and kind words for Larisa. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Asmaa was delightful and had amazing…

Asmaa was delightful and had amazing service. She helped us understand our options better and had amazing chat. 5 star service !

24 novembre 2024
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Risposta di Vodafone UK - White City

Hi Ifan, Thanks for feding back ho awesome Asmaa was when you visited our store recently.
All the best, The Vodafone Social Media Team

Valutata 5 stelle su 5

Asmaa was INCREDIBLE

Asmaa was INCREDIBLE, so friendly and welcoming! Most of all, she got me the best deal and explained everything in detail to me. Couldn’t have asked for a better experience and it was all down to her! Someone give her a raise! She deserves it.

24 novembre 2024
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Risposta di Vodafone UK - White City

Hi Maisie, thanks for your amazing feedback for Asma. It's great to hear she was so helpful and has found you a great deal.
Thanks again, The Vodafone Social Media Team

Valutata 5 stelle su 5

Asmaa was wonderful

Asmaa was wonderful! Very helpful even though the experience was stressful due to a technical issue she was so good and calm. Thank you

24 novembre 2024
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Risposta di Vodafone UK - White City

Hello, Ems,

It's lovely to hear about the positive experience which you had with Asmaa. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

This is a customer ermias stephan is…

This is a customer ermias stephan is work really nice job I like his customer service and I give him 100%

19 novembre 2024
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Risposta di Vodafone UK - White City

Hi Ermias,

These are lovely kind words of feedback. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

A great customer service from Hai and…

A great customer service from Hai and very professional 😊

18 novembre 2024
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Logo di Vodafone UK - White City

Risposta di Vodafone UK - White City

Hi Paula. Thank you for your review for Hai. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Joshua was absolutely outstanding

Joshua was absolutely outstanding. Clear, concise and fantastic communication. I was led to the deal that was right for me and my lifestyle. I recommend that Joshua is used to lead, coach and mentor new employees.

16 novembre 2024
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Logo di Vodafone UK - White City

Risposta di Vodafone UK - White City

Hi,

Thank you for taking the time to leave us a 5 star review! We're glad the team was able to provide you with the best deal suitable for your needs.

Thanks,
The Vodafone Social Media Team

Valutata 5 stelle su 5

Thank You Joshua

Joshua was a brilliant sales assistant, helped both me & my husband to find a new SIM only deal. Great conversation and professionalism.

16 novembre 2024
Non scritta su invito
Logo di Vodafone UK - White City

Risposta di Vodafone UK - White City

Hi Emma,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and congrats on the new SIM deals.

Thanks,
The Vodafone Social Media Team

Valutata 5 stelle su 5

Great service from Stephan

Stephan is super nice and kind! Thanks for great service 👍👍

14 novembre 2024
Non scritta su invito
Logo di Vodafone UK - White City

Risposta di Vodafone UK - White City

Hi Haelin. Thank you for your review for Stephan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Service at Vodaphone

Danna was really sweet and patient with me as I had numerous questions about vodaphone offers she even gave me a 10% discount as I was considering their plan. I highly recommend coming to the vodaphone at Westfield Shepherds Bush.

11 novembre 2024
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Logo di Vodafone UK - White City

Risposta di Vodafone UK - White City

Hello, Nathaniel,

It's always our aim to provide a helpful service, so it's great to hear that Danna delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Asma was soo helpful brilliant service.

10 novembre 2024
Non scritta su invito
Logo di Vodafone UK - White City

Risposta di Vodafone UK - White City

Hello,

It's great to hear about the positive experience which you've had with Asma. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Today’s experience was awesome from the…

Today’s experience was awesome from the moment I was greeted and introduced to Larisa who helped me with everything I needed today. She was polite, friendly and made me feel very comfortable and was super happy with choosing the best option. 10 out of 10 !

8 novembre 2024
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Logo di Vodafone UK - White City

Risposta di Vodafone UK - White City

Hey Austin,

Thanks for letting us know what an amazing job Larisa did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Valutata 5 stelle su 5

Rumana was really kind and help me with…

Rumana was really kind and help me with everything I needed. She also gave me the best possible discount.

7 novembre 2024
Non scritta su invito
Logo di Vodafone UK - White City

Risposta di Vodafone UK - White City

Hey,

Thanks for letting us know what an amazing job Rumana did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Valutata 5 stelle su 5

Good behaviour and Good Communication

Good behaviour and Good Communication

6 novembre 2024
Non scritta su invito
Logo di Vodafone UK - White City

Risposta di Vodafone UK - White City

Hey Mohsin,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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