Vodafone UK - Wellingborough Recensioni 

254
TrustScore 5 su 5

4,9

45 Cheese Lane, NN8 1EX Wellingborough, GB


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Valutata 5 stelle su 5

Rush was very kind and patient with my elderly mum who has Parkinson's disease. Great guy, experienced and explained everything very clear for my mum.

L'azienda ha risposto

Valutata 5 stelle su 5

Went in to renew our contracts last week Had Jordan as our assistant. He was helpful funny professional knowledgeable and nothing was too much trouble Went in today to collect and again he was amazi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Saffron from Wellingborough store was more than happy to help me with my data transfer from my old phone to my new one, she put me at ease following my negative experience with Northampton store. I wi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Our advisor for the last 2 Saturdays has been Jordan, we were with him for 2 hours each day whilst first choosing new phones and setting up our contracts and then this week to pick up our phones. He... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Gestore di telefonia mobile
  2. Negozio di telefoni cellulari
  3. Internet provider
  4. Servizio di telefonia e internet
  5. Provider di servizi per le telecomunicazioni

Informazioni su Vodafone UK - Wellingborough

Scritti dall'azienda

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informazioni di contatto

  • 45 Cheese Lane, NN8 1EX, Wellingborough, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

254 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(254)

40.266 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Taya was very helpful

Taya was very helpful. She explained what she was doing, how long it would take and the different options available. She was very patient answered all my questions.

12 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Wellingborough

Risposta di Vodafone UK - Wellingborough

Hey there,

Thanks for the lovely review and fantastic support for Taya.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Came in to cha ge my phone to sim only …

Came in to cha ge my phone to sim only Raj was great help explainng to me different options. Took time to explain and check everything on my account was okay

10 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Wellingborough

Risposta di Vodafone UK - Wellingborough

Hi Elaine,

It's great to hear your feedback. Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 1 stelle su 5

Not a great experience

I went into the Wellingborough store a few months ago ( I cannot remember the exact date) to see a phone I was interested in person. When I walked in, there was only one person on the shop floor and she was sitting down using her mobile phone. After a few minutes she finally approached me. I wasn’t in the shop for more than half an hour and she mentioned twice that she was assistant store manager (whatever that means in a shop that small) and came across very unbothered and lazy, yet patronising (she spoke to me like I was a child) and spoke incredibly loudly. She was very unprofessional and definitely needs some sales training, as I felt her attitude was “you can buy something now or i’m not interested in talking to you”. Last time I upgraded my phone would have been at least 3 years ago now, I used to see Conner and he was great.

8 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Wellingborough

Risposta di Vodafone UK - Wellingborough

Hi Peter,

This doesn't sound like the service we aim to be providing our customers, and certainly not how we want to be leaving customers feeling. It's disappointing to hear about this experience. We'd love the opportunity to help.

To share more feedback, or if you require any assistance, please message us on Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Wellingborough is great

I order a phone in store to be delivered to the shop, the young gentleman found a great plan and got everything set up for me! I couldn't do it myself, he's a life saver!
He was really helpful and incredibly polite.

6 gennaio 2024
Non scritta su invito
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Risposta di Vodafone UK - Wellingborough

Hi Janet. Thank you for your review for Adnan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful service karl was very…

Very helpful service karl was very helpful and pleasant.

4 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Wellingborough

Risposta di Vodafone UK - Wellingborough

Hey Bill,

Thanks for the lovely review and fantastic support for Karl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Top service from bradley

Bradley was very polite, helpful and patient when explaining deals and new upgrades with phones as I'm not tech savvy. Didn't feel rushed or pressured into anything. He's a great asset to your team and would have him serve me again.

28 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Wellingborough

Risposta di Vodafone UK - Wellingborough

Hi Paul,

Thanks for reviewing and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Got New sim.deal

Got New sim.deal. changed number over from 02. Raj explain everthing.

9 dicembre 2023
Non scritta su invito
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Risposta di Vodafone UK - Wellingborough

Hi Varvara,

Thanks for taking the time to review and share your feedback for Raj.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

The service was very good

The service was very good, Taya was very helpful

14 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Wellingborough

Risposta di Vodafone UK - Wellingborough

Hi Magdalena,

Thanks for reviewing your recent experience, and sharing this feedback for Taya.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Bradley is a credit to the company

Bradley found us an amazing deal and a such a nice young man to talk to.
Appreciate the time he spent to find us the best offer, thank you

13 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Wellingborough

Risposta di Vodafone UK - Wellingborough

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Raj was great help

Raj was great help. He looked at the bill and checked and explain the charges.

13 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Wellingborough

Risposta di Vodafone UK - Wellingborough

Hey Usha,

Thanks for the lovely review and fantastic support for Raj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great customer service

Karl was a great help in giving me options for a new phone that meet my demands great customer service

5 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Wellingborough

Risposta di Vodafone UK - Wellingborough

Hi Peter,

This is lovely feedback for Karl. Thanks for your kind words and taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Bradley he was very helpful

I had a good and great experience, and the my friend Bradley he was very helpful to me and for purchase. I am very happy.

24 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Wellingborough

Risposta di Vodafone UK - Wellingborough

Hey Amal,

We're pleased to hear about your recent experience and feedback for Bradley. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Raj was great he sorted us a new phone…

Raj was great he sorted us a new phone out and set up the new device. Would always recommend Vodafone.

9 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Wellingborough

Risposta di Vodafone UK - Wellingborough

Hi Petronela,

Thank you for taking the time to review and share this great feedback for Raj.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Saw Tay in the wboro store

Saw Tay in the wboro store. Very helpful in upgraded my phone to a new iPhone, went above and beyond to make sure I was happy and left all sorted. Couldn’t thank her enough, amazing.

16 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Wellingborough

Risposta di Vodafone UK - Wellingborough

Hi Jeanette,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Karl went above and beyond and was very…

Karl went above and beyond and was very Very helpful and got me out of a sticky situation great service

7 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Wellingborough

Risposta di Vodafone UK - Wellingborough

Hey John,

Thanks for the lovely review and fantastic support for Karl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Top notch service

Bradley made a daunting thing so easy for me. He was professional, talked me through what was happening and made .you changing of phones easy and enjoyable.
Bradley is a credit to your company, polite, enthusiastic and listened to what I needed.
This country needs more Bradley's!!!

26 ottobre 2023
Non scritta su invito
Logo di Vodafone UK - Wellingborough

Risposta di Vodafone UK - Wellingborough

Hi Paul,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very excellent service from Karl

Very excellent service from Karl, thanks.

22 ottobre 2023
Non scritta su invito
Logo di Vodafone UK - Wellingborough

Risposta di Vodafone UK - Wellingborough

Hey Jason,

We're pleased to hear about your recent experience, and feedback for Karl. Thanks for reviewing.

If you ever need help, feel free to pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Saw taya today for an upgrade

Saw taya today for an upgrade. Got my cost down and gave good service.

6 ottobre 2023
Non scritta su invito
Logo di Vodafone UK - Wellingborough

Risposta di Vodafone UK - Wellingborough

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Taya!

Taya was really nice and explained everything very well. Cannot wait for my new phone to be delivered!

6 ottobre 2023
Non scritta su invito
Logo di Vodafone UK - Wellingborough

Risposta di Vodafone UK - Wellingborough

Hi Callum. Thank you for your review for Taya. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Raj was absolutely brilliant

Raj was absolutely brilliant, patient and knowledgeable

4 ottobre 2023
Non scritta su invito
Logo di Vodafone UK - Wellingborough

Risposta di Vodafone UK - Wellingborough

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

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