Vodafone UK - Wandsworth Recensioni 

194
TrustScore 5 su 5

4,9

113 Southside Centre,Wandsworth, SW18 4TQ London, GB


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Valutata 5 stelle su 5

Had a great experience at Vodaphone Wandsworth. Got assisted by Farhan and he told me in detail about the plan I went for. He was very helpful and made sure everything was sorted. Would definitely vis... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I went into Vodafone Wandsworth in Southside shopping centre to ask about roaming for me and the family whilst in Marrakech - I was helped by Ashley who was very friendly and efficient. Whilst sortin... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Thank you to Waqar at Vodafone in Southside shopping centre for your incredible help. He was amazing in working through all our family phone plans and helping us upgrade handsets and improve our mont... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Waqar helped both me and my partner with two separate matters, and he was amazing! Very helpful and super patient with us. Thanks so much

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 113 Southside Centre,Wandsworth, SW18 4TQ, London, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

194 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(194)

39.826 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very good service

Very good service

8 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - Wandsworth

Risposta di Vodafone UK - Wandsworth

Thanks for your 5 star review, Paul! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Southside vodaphone were great

Southside vodaphone were great. Really nice people to deal with. Worked very hard to get us a good deal. I could not wait to get away from EE.

22 settembre 2024
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Logo di Vodafone UK - Wandsworth

Risposta di Vodafone UK - Wandsworth

Hi LKD. Welcome to Vodafone, we are happy to have you on board. Thank you for the feedback about the team in Southside, we really appreciate it and you are happy with your new deal.
Thanks,
The Vodafone Social Media Team

Valutata 5 stelle su 5

Great support from the team

Great support from the team. Super calm and knowledgeable. Helped me set up a new phone and also helped my husband with his billing.

12 settembre 2024
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Logo di Vodafone UK - Wandsworth

Risposta di Vodafone UK - Wandsworth

Hi Joscelyn,

Thanks for sharing your fabulous feedback, this is exactly what we love to see! If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Waqar was brilliant very helpful

Waqar was brilliant very helpful! And fast service. Best experience in Vodafone I've had

1 settembre 2024
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Risposta di Vodafone UK - Wandsworth

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Valutata 5 stelle su 5

Customer service is great

Customer service is great. The manager is kind and helpful.

13 agosto 2024
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Logo di Vodafone UK - Wandsworth

Risposta di Vodafone UK - Wandsworth

Hi Josephine. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Ahmad and his colleague were both so…

Ahmad and his colleague were both so helpful, explanatory, and most importantly kind. Full marks !

10 agosto 2024
Non scritta su invito
Logo di Vodafone UK - Wandsworth

Risposta di Vodafone UK - Wandsworth

Hi Ethan,

Thanks for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 1 stelle su 5

Shocking start to contract onboarding

Friendly service, very patient, explained everything. Applied discounts transparently. Great service with Amar at Southside Wandsworth.

EDIT: the above was written in store after i obtained a new device and data plan. Subsequently it transpires the store made a mistake and did not submit my order. I have had no service since Saturday. Managed to contact Vodafone after spending an hour trying to get through their automated system. They are unable to contact the store directly and I must now go back to ask them to simply press a button to submit the order despite requesting Vodafone just call the store. Vodafone are obviously able to contact the store so I’m not sure why I need to go back. This is a clear breach of our contract which began in July. The inability to phone their own store to resolve this over the phone is ridiculous and I am considering using my cooling off rights to terminate the contract.

3 agosto 2024
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Logo di Vodafone UK - Wandsworth

Risposta di Vodafone UK - Wandsworth

Hi, I'm glad to see Amar was able to find you an awesome deal, and made such a good impression on you today 😊
Thanks, The Vodafone Social Media Team

Valutata 5 stelle su 5

Faraz was so so helpful and patient…

Faraz was so so helpful and patient with me and very good at his job! I highly recommend his amazing customer service manner

8 luglio 2024
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Logo di Vodafone UK - Wandsworth

Risposta di Vodafone UK - Wandsworth

Hey Millie,

Thanks for the lovely review and fantastic support for Faraz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Faraz was amazing and helped me through…

Faraz was amazing and helped me through everything, amazing employee

5 luglio 2024
Non scritta su invito
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Risposta di Vodafone UK - Wandsworth

Hello, Lily,

It's great to hear about the amazing service you received from Faraz, and we're glad that everything was sorted for you. Thanks for taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Waqar was extremely helpful and…

Waqar was extremely helpful and friendly.

5 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Wandsworth

Risposta di Vodafone UK - Wandsworth

Hello, Jason,

We appreciate you taking the time to leave a review on the service you received. It's always our aim to provide our customer's with a positive experience, so it's great to hear that Waqar delivered.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Great advice and service.

1 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Wandsworth

Risposta di Vodafone UK - Wandsworth

Hi Lauren. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amar gave us really efficient service

Amar gave us really efficient service, explained well and was very helpful and friendly.

1 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Wandsworth

Risposta di Vodafone UK - Wandsworth

Hi. Thank you for your review for Amar. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Waqar was fantastic!

After months of trouble with online upgrades, Waqar was so persistent and helpful to fulfil the request and sort the ongoing issue. Huge thanks Waqar!

30 giugno 2024
Non scritta su invito
Logo di Vodafone UK - Wandsworth

Risposta di Vodafone UK - Wandsworth

Hi Becca. Thank you for your review for Waqar. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Fahmed was a superstar

Fahmed was a superstar. Wasn’t an easy switch over from another provider but he was so patient and helpful.

13 giugno 2024
Non scritta su invito
Logo di Vodafone UK - Wandsworth

Risposta di Vodafone UK - Wandsworth

Hi Margo,

Thanks for taking your time to leave this review for Fahmed. It's great to have you with us. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Excellent service

Excellent service. Saif was very helpful and gave us an excellent deal.

27 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Wandsworth

Risposta di Vodafone UK - Wandsworth

Hey there,

We're delighted to hear this! Thanks for taking the time to share this great review.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Ahmed was brilliant to sort out what I…

Ahmed was brilliant to sort out what I needed.

Vodafone computer systems are a shambles and a concern.

20 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Wandsworth

Risposta di Vodafone UK - Wandsworth

Hi Charlie,

Thank you for taking the time to leave a review, we appreciate your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Waqar was a great help

Waqar was a great help. Made the whole process seamless. Thanks !

1 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Wandsworth

Risposta di Vodafone UK - Wandsworth

Hi Kelvin,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Nayab was very helpful her customer…

Nayab was very helpful her customer service was great. She helped us with all our queries.

30 aprile 2024
Non scritta su invito
Logo di Vodafone UK - Wandsworth

Risposta di Vodafone UK - Wandsworth

Hi Faysal. Thank you for your review for Nayab. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Mr Waqar was was really helpful

Mr Waqar was was really helpful. Very nice customer service. I am super happy.

29 aprile 2024
Non scritta su invito
Logo di Vodafone UK - Wandsworth

Risposta di Vodafone UK - Wandsworth

Hi Mehmet,

Thanks for this great review, we're delighted you had a great experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

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