We had a really positive experience with Mac at Vodafone. He took the time to genuinely listen to what my husband and I needed, rather than pushing us toward anything unnecessary. It felt like he wa... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD Swindon, GB
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Benn at Swindon Vodafone store was an absolute legend he helped us through our purchase for an Ipad, Iphone 17 pro max and home broadband and he also renewed our plans. I am very satisfied with his se... Leggi di più
L'azienda ha risposto
We went in just to clear the outstanding on our old mobile plan and Mac served us .He gave us all the relevant information of the new offers .We walked out with a New S26, outstanding service and not... Leggi di più
L'azienda ha risposto
Nazmin served me in Swindon today - Friendly, helpful, was especially interactive and considerate to my 4 year old little girl who loved chatting to her. Came across very professionally grounded too.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Gestore di telefonia mobile
- Negozio di telefoni cellulari
- Internet provider
- Servizio di telefonia e internet
- Provider di servizi per le telecomunicazioni
Informazioni su Vodafone UK - Swindon
Scritti dall'azienda
Informazioni di contatto
UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD, Swindon, Regno Unito
4,8
Eccellente
331 recensioni
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Recently switched over from Virgin…
Recently switched over from Virgin Media to Vodafone but regret for doing so. The network is so unreliable, Teams call get disconnected constantly. I was promised 1 TB of speed, but it drops to 40mbps. This has happened multiple times now and have had to raise multiple calls with the support team without any resolution. The router all of sudden goes offline and their WiFi expert recommend a booster and wants me to pay extra bug for the booster. What’s even more frustrating is that they say a 2-3 disconnects is normal and I have to deal with this. This network is totally not ideal for those working from home. On one of occasions the network got disconnected at 15.00 or 16.00 and the support said there is global issue, in fact there wasn’t any global issue. I had to tether the network from my mobile phone and only had 10 GB, the engineer advised he add mobile data so I can continue working. They never added mobile data and they left us without a network for more than 15 hours at least. Just been with them for 2 months and had to call them 5-6 times to report the network issues. Terrible service received so far and I’m just waiting to terminate the contract with them. In my 3.5 contract with virgin media I think I called them only 1-2 times and they resolved the issue on a timely manner, I really regret for switching my network to Vodafone. There were never any network disconnects, Teams call never got disconnected, WiFi speed never dropped. Hence, it’s hard to believe that 2-3 teams call disconnect is normal, this wasn’t told to me when I bought the product. If I knew this I would never purchase the product.
26 maggio 2026
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Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Terrible Pro Fibre 3
Rubbish Fibre Pro 3
Absolutely useless, patchy, very low download speed, very slow internet on iPhone, broadband app is hopeless. Regret upgrading from pro fibre 2 to 3 as the internet and modem was fine with Pro fibre 2 but pro 3 is terrible. Unreliable. Poor support. Tried changing modem made no difference, 2x boosters no improvement. Not able to go back to fibre 2 as over 2 weeks change your mind period. Wish gone with Virgin or BT
25 maggio 2026
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Risposta di Vodafone UK - Swindon
Hey Nikki,
I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team
Very helpful and friendly staff
Very helpful and friendly staff. Steven was a great help and super friendly. Talked us through our options for an upgrade. Thanks swindon staff!
20 maggio 2026
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Risposta di Vodafone UK - Swindon
Hey Lee,
Thanks for the lovely review and fantastic support for Steven.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Georgia is fantastic!
Georgia is fantastic!! Knows her stuff and super helpful!!!
16 maggio 2026
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Risposta di Vodafone UK - Swindon
Hey there,
Thanks for the lovely review and fantastic support for Georgia
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good upgrade experience
Simran made my upgrade a lovely experience, professional, very helpful and friendly.
9 maggio 2026
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Risposta di Vodafone UK - Swindon
Hey Molly,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Benn at Swindon Vodafone store was an…
Benn at Swindon Vodafone store was an absolute legend he helped us through our purchase for an Ipad, Iphone 17 pro max and home broadband and he also renewed our plans. I am very satisfied with his service!
7 maggio 2026
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Risposta di Vodafone UK - Swindon
Hey Bulut,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent Service
We went in just to clear the outstanding on our old mobile plan and Mac served us .He gave us all the relevant information of the new offers .We walked out with a New S26, outstanding service and nothing seemed hard to discuss and clarify .Will definitely recommend Vodafone and especially
Mac 🌟
28 aprile 2026
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Risposta di Vodafone UK - Swindon
Hey Cliff,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
New phone experience with Nazmin in Swindon
Nazmin was great, very pleasant and helpful...made shopping for a new phone very easy. She explained everything and answered all our questions
4 maggio 2026
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Risposta di Vodafone UK - Swindon
Hey Stephanie,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben the saviour!
I came in and seen Ben, he was incredible, he sorted out my wife’s contract, did a brilliant deal with a tablet! Credit to your team!
2 maggio 2026
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Risposta di Vodafone UK - Swindon
Hey Matt,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Benn from Swindon store really helpful
Im on pay as you go, I came in earlier needing help, Benn helped me with my issue and was very helpful. Thank you!
3 maggio 2026
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Risposta di Vodafone UK - Swindon
Hey Mark,
Thanks for the lovely review and fantastic support for Benn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nazmin was very hepful today thankyou
2 maggio 2026
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Risposta di Vodafone UK - Swindon
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Good service from Nazmin
2 maggio 2026
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Risposta di Vodafone UK - Swindon
Hey Kaleb ,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Made me a real good deal and saving…
Made me a real good deal and saving money so I’m happy. Really good service. Thanks Nazmin
2 maggio 2026
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Risposta di Vodafone UK - Swindon
Hey Stewart,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a good experience in Swindon…
I had a good experience in Swindon branch with Nazmin. I opened new broadband account and transferred my number from another account. Hope instalation goes well, Nazmin was helpful and answered all questions.
2 maggio 2026
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Risposta di Vodafone UK - Swindon
Hey Jelena
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Nazmin has been very helpful
Nazmin has been very helpful, providing us with the right information to ensure we get a good deal and one that is right for us. Very pleased thank you so much.
Nazmin is a very cheerful and made us feel very comfortable. Thank you so much
2 maggio 2026
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Risposta di Vodafone UK - Swindon
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Changing to a sim card
Great experience in store today with Nazmin. Went in to change to a sim only and was offered great help and experience in completing this.
2 maggio 2026
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Risposta di Vodafone UK - Swindon
Hey Ebony,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We had a really positive experience…
We had a really positive experience with Mac at Vodafone. He took the time to genuinely listen to what my husband and I needed, rather than pushing us toward anything unnecessary. It felt like he was focused on finding the right fit for us, not just making a sale.
Mac walked us through the options clearly and helped us put together a bundle that covers both our mobile plans and broadband at a really reasonable price. He was patient, knowledgeable, and made the whole process straightforward and stress-free.
1 maggio 2026
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Risposta di Vodafone UK - Swindon
Hey Shahina,
Thanks for the lovely review and fantastic support for Mac.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fast friendly service
Fast friendly service. Aswin was excellent, he went out of his way to resolve my issue.
17 aprile 2026
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Risposta di Vodafone UK - Swindon
Hey Paul,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Lovely service
Nazmin was so friendly and helpful snd and an absolute pleasure to speak to. Thank you 😊
16 aprile 2026
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Risposta di Vodafone UK - Swindon
Hey Michele,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nazmin was very helpful
Nazmin was very helpful, checking lots of possible deals for me. She was very pleasant so my experience of Vodafone has been first class.
9 aprile 2026
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Risposta di Vodafone UK - Swindon
Hey Philip,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
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