I visited the Sunderland store on the morning of the 25th August and I was met by Andrew. He was really helpful and friendly and he has great customer service.Andrew found me a good deal for my sim fo... Leggi di più
L'azienda ha risposto
Sede
Cambia sede40A The Bridges, SR1 3LB Sunderland, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Fantastic customer service and support, we were recommended the best deals and given all the information we needed to make informed decisions about product upgrades etc. Assistant manager Donna was ex... Leggi di più
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Every single time that I go into the vodaphone shop I am greeted and helped with whatever problem I have. Even if it’s just an enquiry they help you as much as they can. Most of the time I am seen by... Leggi di più
L'azienda ha risposto
Talking to someone who was customer focused - polite, patient and easy to talk to explaining about the new mobile phone we purchased. I have been with Vodaphone since 2006 and have always had great... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Gestore di telefonia mobile
- Negozio di telefoni cellulari
- Internet provider
- Servizio di telefonia e internet
- Provider di servizi per le telecomunicazioni
Informazioni su Vodafone UK - Sunderland
Scritti dall'azienda
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informazioni di contatto
40A The Bridges, SR1 3LB, Sunderland, Regno Unito
4,8
Eccellente
176 recensioni
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Le persone hanno visualizzato anche
Great experience in The bridges Sunderland store
Mark was very helpful, good advice and nothing was a bother
Andrew was observed to be very king and patient to an elderly gentleman who was struggling with his phone
Good experience in the The Bridges store
15 agosto 2025
Non scritta su invito
Risposta di Vodafone UK - Sunderland
Hey Karen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Anthony
Anthony was absolutely awesome, sorted out upgrades, great customer service 👍
14 agosto 2025
Non scritta su invito
Risposta di Vodafone UK - Sunderland
Hey Leeann,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service today sorted me out…
Excellent service today sorted me out and saved me money
12 agosto 2025
Non scritta su invito
Risposta di Vodafone UK - Sunderland
Hey Deborah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The service received was perfect and…
The service received was perfect and she made things very smoothly and stress free
5 agosto 2025
Non scritta su invito
Risposta di Vodafone UK - Sunderland
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Got old numbers transferred staff…
Got old numbers transferred staff friendly
4 agosto 2025
Non scritta su invito
Risposta di Vodafone UK - Sunderland
Hey Rryan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent Service
Thank you Andrew in the sunderland store for helping me get a good deal on my partners phone.
3 agosto 2025
Non scritta su invito
Risposta di Vodafone UK - Sunderland
Hey Amy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Risposta di Vodafone UK - Sunderland
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mark great help save me a few quid on…
Mark was a great help save me a few quid on me bill while keep great tariff
5 luglio 2025
Non scritta su invito
Risposta di Vodafone UK - Sunderland
Hey Ross,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Omg mark from Vodafone exceeded Al my…
Omg mark from Vodafone exceeded Al my expectations, after his amazing service,customer care, was surreal after breaking my pixel mobile, he sorted me out with an amazing deal, asap, can't thank this guy enough 10 stars if possible.
3 luglio 2025
Non scritta su invito
Risposta di Vodafone UK - Sunderland
Hey Kim,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jen was patient
Jen was patient, i felt at ease and she explained everything fully. You should have her cloned!
1 luglio 2025
Non scritta su invito
Risposta di Vodafone UK - Sunderland
Hey Violet,
Thanks for the lovely review and fantastic support for Jen .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bought a new phone yesterday both…
Bought a new phone yesterday both Andrew and Mark were very professional and courteous.had a small issue with phone and went back to see Andrew who sorted my phone out outstanding service
1 luglio 2025
Non scritta su invito
Risposta di Vodafone UK - Sunderland
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing service from Donna highly…
Amazing service from Donna highly recommend! So helpful and guided us through everything brilliantly. Excellent experience!
7 giugno 2025
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Risposta di Vodafone UK - Sunderland
Hi Mandy.
We're so happy to hear that you had such a positive experience and found our guidance helpful.
Thanks,
Vodafone Social Media Team
Great staff
Great staff. Very helpful. Got everything I needed with no problems at all
5 giugno 2025
Non scritta su invito
Risposta di Vodafone UK - Sunderland
Hi Brooke.
We appreciate you taking the time to leave us this review. We're so glad to hear that our team was helpful and that you had a great experience getting what you needed!
Thanks,
Vodafone Social Media Team
I experience one of the top class…
I experience one of the top class service in vodafone by Donna and definitely I’m coming back here very soon.
4 giugno 2025
Non scritta su invito
Risposta di Vodafone UK - Sunderland
Hey,
Thanks for the lovely review and fantastic support for Donna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Anthony was amazingly helpful specially…
Anthony was amazingly helpful specially with giving me details for roaming and upgrading my account with a brand new S25
2 giugno 2025
Non scritta su invito
Risposta di Vodafone UK - Sunderland
Hey Daniel,
Thanks for the lovely review and fantastic support for Anthony.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Tea
Andrew was very helpful and…
Andrew was very helpful and professional. Told him what I was looking for and he talked through options,lots of good advice given and walked away happy with a knew phone. Would shop here again.
1 giugno 2025
Non scritta su invito
Risposta di Vodafone UK - Sunderland
Hey Michelle,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
5 star to Donna
Hello,
Donna was great help today so friendly she’s a credit to the Vodafone store Sunderland, she went above and beyond to make sure we got the best deals
Massive 5 star!
5 maggio 2025
Non scritta su invito
Risposta di Vodafone UK - Sunderland
Hey Anthony,
Thanks for the lovely review and fantastic support for Donna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
very helpful
Went to sunderland store to get help with getting home broadband and adilah was the best help. Got sorted within 20 minutes after id struggled with the app.
4 maggio 2025
Non scritta su invito
Risposta di Vodafone UK - Sunderland
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Donna was great and helpful when…
Donna was great and helpful when upgrading my phone today
4 maggio 2025
Non scritta su invito
Risposta di Vodafone UK - Sunderland
Hey Josh,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Donna
Donna , guided us thru the whole experience brilliantly.
Made us welcome and sorted exactly what we needed.
2 maggio 2025
Non scritta su invito
Risposta di Vodafone UK - Sunderland
Hey Edward,
Thanks for the lovely review and fantastic support for Donna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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