Vodafone UK - Stroud Recensioni 

210
TrustScore 5 su 5

4,9

56 High Street, GL5 1AS Stroud, GB


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Valutata 5 stelle su 5

Everyone is always lovely to at Stroud Vodafone. Dan, in particular, is always so helpful and efficient and a pleasure to deal with.

L'azienda ha risposto

Valutata 5 stelle su 5

Dan in your Stroud store. Absolute diamond. Personable, encyclopaedic, friendly, solution focused, and unflappable. Dan is an outstanding employee, if I could give him an award myself, I certainly wou... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Informed by text of significant increase in monthly cost of sim only contract at the end of 2 year contract. Went into Stroud Vodafone spoke with Zaid and Soheila. They could not have been more helpfu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I went in to Vodafone today to upgrade my son’s phone. I do dread upgrading due to some issues in the past, but Dan has been fantastic. The upgrade was seamless, straightforward and fast. Whilst doing... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 56 High Street, GL5 1AS, Stroud, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

210 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(210)

42.657 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent service and advice from Dan

23 febbraio 2024
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Logo di Vodafone UK - Stroud

Risposta di Vodafone UK - Stroud

Hi. Thank you for your review for Dan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I popped in to the stroud store today…

I popped in to the stroud store today as I was having storage issues with my phone. Connor the sales assistant was very patient and helpful with my issue and helped me get WhatsApp back on my phone. Thank you

20 febbraio 2024
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Risposta di Vodafone UK - Stroud

It's really great to see Connor was able to get your issue with WhatsApp and storage sorted and left such a great impression on you.
Thanks for your awesome feedback, The Vodafone Social Media Team

Valutata 5 stelle su 5

Dan Charlie Connor

Dan, Charlie & Connor in the Stroud branch were really patient, kind and helpful to me whilst I was trying to choose a new phone and phone plan.
I must have spent 3 hours in total over three visits with them separately and as the whole process slightly addled my brain and I asked lots of questions they were incredibly patient
They all knew their stuff really well.

13 febbraio 2024
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Risposta di Vodafone UK - Stroud

Hi Lorraine,

It's great to hear about your recent experience. Thank you for reviewing and sharing your feedback for Dan, Charlie and Connor.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Charlie was amazing in sorting out our…

Charlie was amazing in sorting out our upgrades. He gave us a really good deal and we’re so grateful

12 febbraio 2024
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Risposta di Vodafone UK - Stroud

Hi Gill,

Thank you for your review. It’s great to hear of your positive experience with Charlie. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Dan went above and beyond to help me

Dan went above and beyond to help me.
He was as friendly and very informative.
Highly recommended.

10 febbraio 2024
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Risposta di Vodafone UK - Stroud

Hi Melanie,

Your feedback is so important to us, so thanks for taking the time to share this great review about Dan.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

The best

Charlie was supremely patient and helpful replacing our lost phone and setting up the new one. The whole experience was easy and reassuring. Sincere thanks 😊

9 febbraio 2024
Non scritta su invito
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Risposta di Vodafone UK - Stroud

H Rob,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Dan always helps me with my queries…

Dan always helps me with my queries very quickly and easily

9 febbraio 2024
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Risposta di Vodafone UK - Stroud

Hi Paul,

It's great to hear that Dan is always there to help you. If you ever need anything feel free to also reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK where we are always ready to help.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Dan in Stroud

I spoke to Dan who was really professional

7 febbraio 2024
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Risposta di Vodafone UK - Stroud

Hi Lauren. Thank you for your review for Dan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Dale just could not do enough to help…

Dale just could not do enough to help me make some savings on my business account. Very knowledgeable and professional. Make a very refreshing change to deal with an employee who clearly enjoys his job. Thankyou

15 gennaio 2024
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Risposta di Vodafone UK - Stroud

Hi Wayne,

This is a great review for Dale. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Dan at Stroud

I upgraded my phone with Dan who helped me decide with ease and moved all my things over making sure I didn’t lose anything

2 gennaio 2024
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Risposta di Vodafone UK - Stroud

Hi Mark,

Thanks for your review, and feedback for Dan.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Dan helped me move from pay as you go…

Dan helped me move from pay as you go to contract. Very quick and easy

2 gennaio 2024
Non scritta su invito
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Risposta di Vodafone UK - Stroud

Hey Trevor,

It's great to hear your feedback. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Dan in Stroud

I upgraded my phone with Dan on Thursday and I’ve never had such an easy and stress free experience in a phone shop. He kept the conversation going and made it very clear and easy even though phone contracts can be quite confusing in past experiences. Massive thank you to Dan!

28 dicembre 2023
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Risposta di Vodafone UK - Stroud

Hey Rhys,

Thanks for letting us know what an amazing job Dan did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

After a stressful unhelpful time…

After a stressful unhelpful time dealing with 02 customer service, I went into my local branch where I was helped by a young guy called Charlie, he completely understood my issue and soon sorted it, I have now moved over to Vodafone as there so helpful

22 dicembre 2023
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Risposta di Vodafone UK - Stroud

Hi Helen. Thank you for your review for Charlie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

The colleagues were incredibly helpful

Dan was incredibly helpful, informative and gave good advice.

20 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Stroud

Risposta di Vodafone UK - Stroud

Hi Janet. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service

Dan was incredibly friendly, knowledgeable and helpful.
He listened to what we were looking for, answered all our questions clearly and offered great suggestions.

Professional and personable he provided excellent customer service and he was a great ambassador for the company.

9 dicembre 2023
Non scritta su invito
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Risposta di Vodafone UK - Stroud

Hey Katherine,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Purchasing a new mobile phone

My husband and I visited your Vodafone shop on the 8th December with my 90 year old aunt who wanted to replace her old mobile phone. We found Dan and Dale very helpful who spent time talking to my aunt to find out what type of phone she would like. They discussed various options with her and gave her some good advice. She was happy with what they suggested. We had trouble transferring her contacts from her old phone to her new one when we got home and returned to your shop the following day. Jamie served us and again was very helpful and sorted out our problem. I wouldn’t hesitate to recommend your Vodafone shop who have such friendly helpful staff to anyone wanting to buy a new phone.

8 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Stroud

Risposta di Vodafone UK - Stroud

Hey Joan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent Customer Service -Stroud

We visited the Vodafone store in Stroud with our 90 year old Aunt, who was looking for a replacement to her old phone. The staff were excellent and very patient and went through a number of options to suit her needs. ( phone calls and texts). They gave a lot of advice and arranged to have the telephone number carried over and also gave advice on moving the contacts over to a new phone.
Unfortunately I had trouble with the new SIM card and had to return to the store for advice the next day. We were seen by one of the original staff there, Jamie, who couldn’t do enough for us. Within five minutes he had sorted out my problem and had everything working wonderfully.
It is a credit to the shop, that you have staff there who are happy to spend time with a customer and guide them through a variety of options until the customer is satisfied with their purchase. I wouldn’t hesitate to recommend Vodafone to others and would like to thank Jamie for his excellent customer service.

8 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Stroud

Risposta di Vodafone UK - Stroud

Hey Mr Bloor,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Dan was very helpful to sort out my…

Dan was very helpful to sort out my plans.

9 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Stroud

Risposta di Vodafone UK - Stroud

Hey Theo,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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